Managed Services Specialist Jobs
Managed Services Specialist jobs are open across IT services, healthcare, financial services, and telecommunications, from entry-level to senior and team-lead roles, with specializations in network administration, cloud services, and helpdesk operations. Scan the live roles below and apply to whichever ones fit.
Find JobsLooking for remote work? View remote managed services specialist jobs →Overview
Showing 5 of 193+ Managed Services Specialist jobs
We are looking for a skilled Cloud Engineer to join our State and Local Platforms and Data Managed Services team. As a core member of our operations group, you will work across multiple client environments, implementing, maintaining, and supporting cloud infrastructure and services. You'll collaborate internal teams and clients to ensure the reliability, security, and performance of cloud-based systems, following industry standards and meeting service-level agreements (SLAs). This is a hybrid position that may require periodic travel to customer facilities. Candidate must be within commuting distance of Columbia, SC.
Essential Duties:
- Deploy, configure, and provide day-to-day operational support for client cloud environments (AWS, Azure, GCP, and/or hybrid).
- Implement and maintain cloud resources, including compute, storage, networking, and security components for multiple clients.
- Support cloud migrations, new implementations, system upgrades, and integrations, working closely with project teams and client contacts.
- Automate routine operational tasks using Infrastructure-as-Code (IaC) tools (e.g., Terraform, ARM, CloudFormation) and scripting (e.g., PowerShell, Python, Bash).
- Monitor system health, performance, cost, and security alerts across client environments, proactively resolving issues and escalating as needed.
- Respond to incidents and service requests per contractual SLAs, providing detailed troubleshooting, root-cause analysis, and resolution documentation.
- Enforce client-specific security requirements, access controls, and backup/recovery procedures in accordance with compliance standards and best practices.
- Maintain detailed environment documentation, change logs, and knowledge base articles for all assigned clients.
- Collaborate with Service Desk and NOC teams to deliver excellent, consistent support for all managed cloud services customers.
- Stay current with new cloud services, features, and best practices; contribute to service improvements and process optimization.
- Participate in an on-call rotation for after-hours support as required.
Required Skills & Experience
- Associate's or Bachelor's degree in IT, Computer Science, or related field; or equivalent work experience.
- 3+ years hands-on experience supporting, maintaining, or operating cloud platforms (AWS, Azure, or GCP), ideally in a managed services or MSP environment.
- Strong understanding of core cloud services (compute, storage, networking, identity, security, backup/recovery).
- Experience with configuration, monitoring, automation, and Infrastructure-as-Code (Terraform, ARM, CloudFormation, etc.).
- Proficient in scripting languages (e.g., PowerShell, Bash, Python).
- Familiarity with service management tools (e.g., ServiceNow, ConnectWise), ticketing systems, and ITIL practices.
- Excellent troubleshooting, communication, and documentation skills.
- Ability to work independently, prioritize tasks, and manage time while supporting multiple clients and projects.
Desired Skills & Experience
- Industry certifications (e.g., AWS, Azure, or GCP) are a strong plus.
- Familiarity with Zero Trust Architecture (ZTA), TIC 3.0, and security controls
- Exposure to AI/ML tooling within AWS or Azure (e.g., Bedrock, SageMaker, Comprehend, Lex, Azure OpenAI)
- Experience with containers (Docker, Kubernetes), DevOps, and automation tools is desirable.
- Knowledge of regulatory compliance standards (e.g., HIPAA, SOC 2) is advantageous.
# LI-SA1
At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is an Equal Opportunity employer including disabilities and veterans.
Selected applicant may be subject to a background investigation and/or education verification.
SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
We are looking for a skilled Cloud Engineer to join our State and Local Platforms and Data Managed Services team. As a core member of our operations group, you will work across multiple client environments, implementing, maintaining, and supporting cloud infrastructure and services. You'll collaborate internal teams and clients to ensure the reliability, security, and performance of cloud-based systems, following industry standards and meeting service-level agreements (SLAs). This is a hybrid position that may require periodic travel to customer facilities. Candidate must be within commuting distance of Columbia, SC.
Essential Duties:
- Deploy, configure, and provide day-to-day operational support for client cloud environments (AWS, Azure, GCP, and/or hybrid).
- Implement and maintain cloud resources, including compute, storage, networking, and security components for multiple clients.
- Support cloud migrations, new implementations, system upgrades, and integrations, working closely with project teams and client contacts.
- Automate routine operational tasks using Infrastructure-as-Code (IaC) tools (e.g., Terraform, ARM, CloudFormation) and scripting (e.g., PowerShell, Python, Bash).
- Monitor system health, performance, cost, and security alerts across client environments, proactively resolving issues and escalating as needed.
- Respond to incidents and service requests per contractual SLAs, providing detailed troubleshooting, root-cause analysis, and resolution documentation.
- Enforce client-specific security requirements, access controls, and backup/recovery procedures in accordance with compliance standards and best practices.
- Maintain detailed environment documentation, change logs, and knowledge base articles for all assigned clients.
- Collaborate with Service Desk and NOC teams to deliver excellent, consistent support for all managed cloud services customers.
- Stay current with new cloud services, features, and best practices; contribute to service improvements and process optimization.
- Participate in an on-call rotation for after-hours support as required.
Required Skills & Experience
- Associate's or Bachelor's degree in IT, Computer Science, or related field; or equivalent work experience.
- 3+ years hands-on experience supporting, maintaining, or operating cloud platforms (AWS, Azure, or GCP), ideally in a managed services or MSP environment.
- Strong understanding of core cloud services (compute, storage, networking, identity, security, backup/recovery).
- Experience with configuration, monitoring, automation, and Infrastructure-as-Code (Terraform, ARM, CloudFormation, etc.).
- Proficient in scripting languages (e.g., PowerShell, Bash, Python).
- Familiarity with service management tools (e.g., ServiceNow, ConnectWise), ticketing systems, and ITIL practices.
- Excellent troubleshooting, communication, and documentation skills.
- Ability to work independently, prioritize tasks, and manage time while supporting multiple clients and projects.
Desired Skills & Experience
- Industry certifications (e.g., AWS, Azure, or GCP) are a strong plus.
- Familiarity with Zero Trust Architecture (ZTA), TIC 3.0, and security controls
- Exposure to AI/ML tooling within AWS or Azure (e.g., Bedrock, SageMaker, Comprehend, Lex, Azure OpenAI)
- Experience with containers (Docker, Kubernetes), DevOps, and automation tools is desirable.
- Knowledge of regulatory compliance standards (e.g., HIPAA, SOC 2) is advantageous.
# LI-SA1
At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is an Equal Opportunity employer including disabilities and veterans.
Selected applicant may be subject to a background investigation and/or education verification.
SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
See All 193+ Managed Services Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsManaged Services Specialist Job Market
Who's Hiring
- Deloitte14
- EY9
- Baker Tilly Canada8
- PwC6
- CDW5
Top Industries Hiring
- Accounting & Auditing
- Technology & Software
- Investment & Asset Management
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in managed services specialist jobs.
- Two or more years of experience in IT support or managed services environments
- Proficiency with remote monitoring and management tools such as ConnectWise or Kaseya
- CompTIA A+, Network+, or Security+ certification preferred or required
- Strong knowledge of Windows Server, Active Directory, and Microsoft 365 administration
- Experience working with ticketing systems and meeting defined SLA response targets
- Ability to communicate technical issues clearly to non-technical clients and stakeholders
Tips for Your Managed Services Specialist Job Search
Tailor your resume to each stack
Managed services roles vary sharply by environment. If a posting lists Microsoft 365, Cisco, or a specific RMM platform, mirror that language in your resume. Hiring managers scan for exact tool names before they read your bullets.
List certifications above your summary
CompTIA A+, Network+, Security+, and Microsoft certifications signal baseline competency fast. Place them in a dedicated section near the top so a recruiter scanning your resume in ten seconds sees them before reading anything else.
Quantify ticket volume and resolution metrics
Generic phrases like 'resolved issues quickly' mean nothing. Write 'managed an average of X tickets per day with a first-call resolution rate above Y%' so your resume shows real workload capacity, not just job duties.
Apply early to roles that fit
Migrate Mate lists managed services specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based technical screens
Expect interviewers to walk you through a mock outage or escalation scenario. Practice narrating your troubleshooting steps out loud, explaining what you check first, why, and how you communicate status to a client under pressure.
Negotiate on-call terms before you sign
Many managed services contracts include after-hours response obligations. Ask specifically about on-call rotation frequency, compensation for after-hours work, and escalation thresholds before accepting an offer, not after your first on-call weekend.
Managed Services Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most managed services specialists?
The most active employers for managed services specialists right now are Deloitte, EY, and Baker Tilly Canada, and the most openings are in Texas, California, and Florida, based on current listings on Migrate Mate as of November 2026. Demand tends to be strongest at managed service providers serving mid-market businesses with outsourced IT needs.
How many managed services specialist jobs are remote?
About 62% of managed services specialist openings are fully remote or hybrid as of November 2026, though fully on-site roles remain common for positions requiring hands-on hardware support or client-site presence. Sub-areas like cloud services management, software licensing administration, and helpdesk tier-two support are most likely to offer remote or hybrid arrangements.
How do you become a managed services specialist?
Start by building foundational IT skills through hands-on practice and an entry-level certification like CompTIA A+ or Network+. Move into a helpdesk or desktop support role to gain real-world troubleshooting experience. From there, seek positions at a managed service provider where you work across multiple client environments, which builds the breadth of knowledge the specialist title requires.
Can you get hired as a managed services specialist without much experience?
Yes, some employers hire candidates with limited experience if they hold relevant certifications and can demonstrate hands-on skills. Building a home lab, contributing to open-source projects, or completing a structured IT support program helps close the experience gap. Focus your applications on smaller managed service providers, which are more likely to train candidates who show technical aptitude and strong communication skills.
What does the managed services specialist interview process look like?
Most processes include an initial screening call, a technical interview with scenario-based questions covering network troubleshooting, security basics, and tool familiarity, and sometimes a practical exercise where you walk through diagnosing a simulated issue. Client-facing roles often add a communication or soft-skills round to assess how you handle difficult end-users and explain technical problems in plain language.
Where can I find and apply to managed services specialist jobs?
You can find and apply to managed services specialist jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your experience and preferred location or work arrangement, and apply directly to each listing that fits.
See All 193+ Managed Services Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs