Remote Order Management Coordinator Jobs
Remote order management coordinator jobs are in active demand across the U.S., with remote-first firms and distributed teams hiring across e-commerce, logistics, and software sectors. Employers hiring remotely right now include AFL, ILIA, and Parsons. Find a role that fits below and apply directly.
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The Director of Logistics & Order Management is responsible for leading end-to-end order fulfillment, global logistics operations, and third-party distribution partnerships. This role oversees the full order-to-cash lifecycle across wholesale and eCommerce channels, ensuring operational excellence, inventory accuracy, and best-in-class customer service.
This position reports to the Chief Operations Officer and is open to candidates based in the United States.
Key Responsibilities
Order-to-Cash & Fulfillment Operations
- Oversee the full order lifecycle from order receipt through fulfillment and shipment across wholesale and eCommerce channels
- Lead warehouse and distribution operations through 3PL partners, ensuring service levels, accuracy, and cost efficiency
- Manage relationships with global 3PL providers, including performance reviews, KPI tracking, and contract compliance
- Ensure seamless system integration across ERP, WMS, EDI, and customer platforms to enable efficient order flow
- Monitor EDI compliance, resolve violations, and manage chargeback mitigation processes
- Oversee customer onboarding and logistics setup to ensure efficient and scalable operations
Logistics & Transportation Management
- Direct global transportation strategy across parcel, LTL, ocean, and air freight
- Ensure carrier performance, capacity planning, and cost optimization across all regions
- Lead RFPs, contract negotiations, and vendor selection for logistics and transportation partners
- Monitor shipping performance, delivery timelines, and cost metrics to ensure best-in-class service
Reporting, Forecasting & Analytics
- Establish and track KPIs such as order fill rate, accuracy, processing time, and on-time delivery
- Support forecasting and budgeting processes with operational insights and historical performance data
- Analyze trends and identify opportunities to improve service levels and reduce costs
Operational Excellence & Continuous Improvement
- Lead continuous improvement initiatives focused on efficiency, scalability, and customer satisfaction
- Develop and implement SOPs across logistics, fulfillment, and partner operations
- Collaborate cross-functionally to streamline processes and eliminate inefficiencies
- Drive automation and system enhancements to reduce manual intervention and improve accuracy
- 10+ years of experience in logistics, fulfillment, or supply chain operations, preferably in consumer products or high-growth environments
- Proven leadership in managing 3PLs, transportation networks, and order management systems
- Strong knowledge of ERP, WMS, EDI, and eCommerce platforms (e.g., NetSuite or similar systems preferred)
- Advanced analytical and reporting skills, including proficiency in Excel and data visualization tools
- Experience with contract negotiation, RFP processes, and vendor management
- Demonstrated ability to lead cross-functional teams and influence stakeholders at all levels
- Strong problem-solving, organizational, and project management skill
What we would like to offer...
- $150,000-$165,000 annually*
- Bonus Opportunity
- Health Benefits - 100% employer-paid medical, dental & vision coverage
- Flex Time Off - No cap on personal time off and paid company holidays
- Seasonal Flex Days - Flexible scheduling to enjoy extra time under the sun during the Spring & Summer season
- Parental Leave - Up to 18 weeks paid parental leave
- 401(k) - Save for your future with a 401(k) with a company match
- Flexibility & Wellness Stipends - Monthly stipends to support remote work & self-care
- Flexible Work Model - Find your flow, working from home or from one of our offices
- ILIA Products - Quarterly stipend to replenish your favorite products and try new ones
- This is the anticipated salary range for this position. The actual salary offered will carefully consider a few factors including your skills, qualifications, experience, and location.
About ILIA
ILIA makes clean skin-centric beauty. We see skincare and makeup as one and believe that skin should look like skin. With transparency as our guide and color as our vehicle, we challenge the conventions of clean beauty to create something radically new, through safe, groundbreaking formulas that protect + revive the skin. Headquartered in Laguna Beach, California, ILIA brings together a strong group of innovative thinkers, rule-breakers and creative problem solvers. We pave the way forward as the leading clean makeup brand in what is being called the Clean Beauty Revolution. Fast paced growth provides constant learning, collaborative teamwork, and the desire to be the best at what you do. We celebrate taking risks and doing what hasn’t been done before.
Fraudulent Job Posting Notice
We are aware of job posting scams in which individuals may falsely represent themselves as ILIA employees. Please note that all official communication regarding job opportunities at ILIA will come directly from an @iliabeauty.com email address. We will never request sensitive personal information or payment during the recruitment process. If you suspect a fraudulent job posting or communication, please contact us directly via our Support form. Your safety and trust are important to us.
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Find JobsRemote Order Management Coordinator Job Market
Who's Hiring
Top Industries Hiring
- Retail
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote order management coordinator jobs.
- 1-3 years of experience in order management, fulfillment, or supply chain coordination
- Proficiency with ERP systems such as SAP, Oracle, or NetSuite
- Strong attention to detail for accurately entering and tracking orders end to end
- Ability to coordinate across sales, warehouse, and logistics teams simultaneously
- Experience with order management or CRM software and Microsoft Excel
- Associate or bachelor's degree in business, supply chain, or a related field
Tips for Your Remote Order Management Coordinator Job Search
Apply early to remote roles that fit
Migrate Mate lists remote order management coordinator openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated listings.
Show your order system proficiency upfront
Remote employers filter fast on software fluency. Name the specific platforms you've used, such as NetSuite, SAP, or Salesforce Order Management, in your resume summary and application so hiring managers don't have to guess.
Demonstrate async communication in your application
Remote order management coordinators handle escalations, discrepancies, and cross-team updates entirely in writing. A concise, structured cover note or email sample signals you can communicate clearly without real-time back-and-forth.
Prepare for remote interview scenarios around order exceptions
Remote hiring teams often ask how you've handled order discrepancies, shipping delays, or customer escalations independently. Have two or three specific examples ready that show you resolved issues without needing in-person guidance.
Remote Order Management Coordinator Jobs: Frequently Asked Questions
How do I get a remote order management coordinator job?
Start by targeting remote-first companies and distributed teams in e-commerce, SaaS, and wholesale distribution, where order management coordinators regularly work fully remote. Remote employers screen heavily for self-direction, clear written communication, and proficiency with order management systems like NetSuite, SAP, or similar platforms. Candidates who demonstrate async collaboration skills and a clean record of managing order cycles independently stand out in a remote hiring process.
Which companies hire remote order management coordinators?
Companies hiring remote order management coordinators right now include AFL, ILIA, and Parsons, based on current remote listings on Migrate Mate as of November 2026. Remote-first firms and distributed teams in e-commerce, logistics technology, and B2B software are among the most consistent employers of this role across the U.S.
Can you get a remote order management coordinator job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage order workflows independently from day one. E-commerce startups and smaller distributed teams tend to hire entry-level candidates more readily than large enterprises. You can open the door by showing proficiency in order management or ERP software, completing relevant coursework, and demonstrating strong written communication through your application materials.
Do you need a degree for remote order management coordinator jobs?
Not always. Many remote employers care more about hands-on experience with order management systems, attention to detail, and a demonstrated ability to handle order cycles end-to-end than a specific degree. Certifications in supply chain or operations, combined with practical experience using platforms like NetSuite or Salesforce, can carry as much weight as a four-year credential for remote roles.
Which industries hire the most remote order management coordinators?
Remote order management coordinator roles concentrate in Retail and Technology & Software, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed teams to manage high volumes of orders across multiple time zones and customer accounts without a centralized office.
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