Remote Patient Experience Coordinator Jobs
Remote patient experience coordinator jobs are open across the U.S. at remote-first healthcare organizations, distributed telehealth platforms, and virtual care companies. Employers hiring remotely right now include Huntington Bank, LawnStarter, and EVERSANA. See the openings below and apply to the ones that match your experience.
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Showing 5 of 515+ Remote Patient Experience Coordinator jobs
About your role
Have a passion for helping people through technology - especially AI? Join Rocket Lawyer as we disrupt the legal industry and advance our mission to make the law affordable and simple. You'll work at the forefront of agentic AI product development, building and launching cutting-edge products for attorneys. Sound exciting? We'd love for you to join us!
Your role will be to own the end-to-end delivery of our Legal Platform, the product that enables attorneys in Rocket Lawyer's network to deliver legal services through our on-demand marketplace.
Today, much of the legal work between attorneys and customers happens off platform - phone calls, emails, and file sharing. Your job will be to bring that experience on-platform through streamlined web conferencing, privileged workspaces, and secure collaboration tools for documents and messaging.
Creating a delightful experience for both attorneys and customers is essential. Attorneys already love Rocket Lawyer because it enables them to practice their craft on their own terms - without business development, invoicing, nor collections. Now we're equipping them with cutting edge legal technology and AI powered tools that enable them to do their job more efficiently than ever.
How you will make a difference day to day
Product Strategy and Vision
- Drive Product strategy and execution for our Legal Platform.
- Develop a deep understand of the needs of our network attorneys through quantitative and qualitative research.
- Passionately represent the voice of the customer (attorneys) while building products aligned with our product vision.
- Lead the ideation, development, and launch of products for our customers.
Data Driven Product Development:
- Define and analyze metrics to measure business impacts
- Prioritize features using data-driven analysis, business insights, and sound judgment.
- Develop and deliver a roadmap for our Legal Platform product capabilities.
- Understand and report on the direct revenue implications of product decisions.
Design and Engineering Team Collaboration
- Collaborate with a cross-functional team of Design, User Experience, Engineering, QA, and Content to bring product experiments to market.
- Develop a deep understanding of the marketplace and competitive environment.
What you'll need
- 8-10 years of software Product Development experience, ideally with B2B or B2C SaaS products.
- At least 4 years in SaaS (Productivity, Project Management, Collaboration, Workflow) specific product management.
- Ability to combine strong product sense with business acumen to deliver positive outcomes for both customers and the business.
- Passionate about our mission.
- Demonstrated ability to think critically and problem-solve.
- Excellent communication skills.
- An ownership mentality.
- Ability to engage in respectful debate and arrive at "win-win" decisions.
- A bias for action.
- Excitement to celebrate and win as a team.
- Self-aware and a growth mindset.
A bonus if you have
- Experience building or launching products that leverage agentic AI systems.
- Experience in the legal technology industry.
Benefits & Perks
- Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
- Unlimited PTO
- Competitive salary packages
- Life insurance
- Disability benefits
- Supplemental Optional Life Insurance Benefits
- FSA Options Optional
- HSA with Company Match
- 401k program with Company Match
- Wellhub & ClassPass fitness platforms
- Comprehensive Pet Insurance options
- Financial Wellbeing & Student Loan Program access
- Access to additional Mental Health & Wellbeing resources
- Pre-tax Commuter/Transit Benefits
- Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates
Interview Process
- Recruiter Phone Screen
- Role Assessment(s)
- Hiring Manager Interview
- Panel Interviews
- Final Interview
Base salary range by location:
- San Francisco Bay Area, CA: $172,800 - 203,300
- California (outside of San Francisco Bay Area): $159,860 - 188,071
- Colorado: $146,900 - 172,800
- Utah, Arizona, and North Carolina: $138,200 - 162,600
By applying for this position, your data will be processed as per Rocket Lawyer Privacy Policy.
About your role
Have a passion for helping people through technology - especially AI? Join Rocket Lawyer as we disrupt the legal industry and advance our mission to make the law affordable and simple. You'll work at the forefront of agentic AI product development, building and launching cutting-edge products for attorneys. Sound exciting? We'd love for you to join us!
Your role will be to own the end-to-end delivery of our Legal Platform, the product that enables attorneys in Rocket Lawyer's network to deliver legal services through our on-demand marketplace.
Today, much of the legal work between attorneys and customers happens off platform - phone calls, emails, and file sharing. Your job will be to bring that experience on-platform through streamlined web conferencing, privileged workspaces, and secure collaboration tools for documents and messaging.
Creating a delightful experience for both attorneys and customers is essential. Attorneys already love Rocket Lawyer because it enables them to practice their craft on their own terms - without business development, invoicing, nor collections. Now we're equipping them with cutting edge legal technology and AI powered tools that enable them to do their job more efficiently than ever.
How you will make a difference day to day
Product Strategy and Vision
- Drive Product strategy and execution for our Legal Platform.
- Develop a deep understand of the needs of our network attorneys through quantitative and qualitative research.
- Passionately represent the voice of the customer (attorneys) while building products aligned with our product vision.
- Lead the ideation, development, and launch of products for our customers.
Data Driven Product Development:
- Define and analyze metrics to measure business impacts
- Prioritize features using data-driven analysis, business insights, and sound judgment.
- Develop and deliver a roadmap for our Legal Platform product capabilities.
- Understand and report on the direct revenue implications of product decisions.
Design and Engineering Team Collaboration
- Collaborate with a cross-functional team of Design, User Experience, Engineering, QA, and Content to bring product experiments to market.
- Develop a deep understanding of the marketplace and competitive environment.
What you'll need
- 8-10 years of software Product Development experience, ideally with B2B or B2C SaaS products.
- At least 4 years in SaaS (Productivity, Project Management, Collaboration, Workflow) specific product management.
- Ability to combine strong product sense with business acumen to deliver positive outcomes for both customers and the business.
- Passionate about our mission.
- Demonstrated ability to think critically and problem-solve.
- Excellent communication skills.
- An ownership mentality.
- Ability to engage in respectful debate and arrive at "win-win" decisions.
- A bias for action.
- Excitement to celebrate and win as a team.
- Self-aware and a growth mindset.
A bonus if you have
- Experience building or launching products that leverage agentic AI systems.
- Experience in the legal technology industry.
Benefits & Perks
- Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
- Unlimited PTO
- Competitive salary packages
- Life insurance
- Disability benefits
- Supplemental Optional Life Insurance Benefits
- FSA Options Optional
- HSA with Company Match
- 401k program with Company Match
- Wellhub & ClassPass fitness platforms
- Comprehensive Pet Insurance options
- Financial Wellbeing & Student Loan Program access
- Access to additional Mental Health & Wellbeing resources
- Pre-tax Commuter/Transit Benefits
- Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates
Interview Process
- Recruiter Phone Screen
- Role Assessment(s)
- Hiring Manager Interview
- Panel Interviews
- Final Interview
Base salary range by location:
- San Francisco Bay Area, CA: $172,800 - 203,300
- California (outside of San Francisco Bay Area): $159,860 - 188,071
- Colorado: $146,900 - 172,800
- Utah, Arizona, and North Carolina: $138,200 - 162,600
By applying for this position, your data will be processed as per Rocket Lawyer Privacy Policy.
See All 515+ Remote Patient Experience Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Patient Experience Coordinator Job Market
Who's Hiring
- Huntington Bank104
- LawnStarter15
- EVERSANA13
- CareSource6
- InfiniSource Consulting Solutions6
Top Industries Hiring
- Technology & Software11
- Staffing & Recruiting2
- Consulting & Professional Services2
- Energy1
- Retail1
What Employers Look For
The qualifications that appear most often in remote patient experience coordinator jobs.
- Bachelor's degree in healthcare administration, communications, or a related field
- Experience in a patient-facing or healthcare customer service role
- Knowledge of patient satisfaction survey tools such as HCAHPS or Press Ganey
- Familiarity with grievance and complaint resolution processes under CMS guidelines
- Proficiency with electronic health record systems and Microsoft Office applications
- Strong written and verbal communication skills for documenting and presenting findings
Tips for Your Remote Patient Experience Coordinator Job Search
Apply early to remote roles that fit
Migrate Mate lists remote patient experience coordinator openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Early applications matter because competitive remote postings fill fast.
Highlight async patient communication in your resume
Remote employers prioritize written communication over phone presence. Emphasize experience with patient portals, secure messaging platforms, and email-based follow-up. Specific tools like Epic MyChart, Salesforce Health Cloud, or similar CRM platforms signal you can manage patient interactions without in-person support.
Prepare for remote interviews with scenario walkthroughs
Remote hiring managers for patient experience roles often run structured scenario questions about handling escalations or service failures over digital channels. Practice explaining how you document, escalate, and close patient concerns using only written or video communication, since that mirrors your actual day-to-day work.
Show self-direction with a remote work example
Remote employers screening patient experience coordinators want evidence you can prioritize a patient queue and manage competing tasks without a supervisor nearby. Add a resume bullet that describes a time you independently resolved a patient issue or improved a workflow with minimal guidance.
Remote Patient Experience Coordinator Jobs: Frequently Asked Questions
How do I get a remote patient experience coordinator job?
Target remote-first telehealth companies, virtual care platforms, and distributed health systems, as these employers hire patient experience coordinators who operate fully offsite. Remote employers screen for strong written communication, comfort with patient-facing digital tools, and the ability to manage follow-ups and escalations without in-person oversight. Candidates who demonstrate async communication skills and self-directed problem-solving stand out from applicants with similar in-person backgrounds.
Which companies hire remote patient experience coordinators?
Companies hiring remote patient experience coordinators right now include Huntington Bank, LawnStarter, and EVERSANA, based on current remote listings on Migrate Mate as of November 2026. Remote openings for this role are most common at telehealth companies, virtual care networks, and distributed health tech firms that serve patients across multiple states.
Can you get a remote patient experience coordinator job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to handle patient concerns independently from day one without on-site support. Your best path is targeting smaller telehealth startups or virtual call center health teams that hire entry-level remote staff. Showing familiarity with patient communication platforms, healthcare CRM tools, or volunteer patient-facing work can substitute for formal experience.
Do you need a degree for remote patient experience coordinator jobs?
Not always. Many remote employers weigh demonstrated patient communication skills, familiarity with healthcare software, and measurable service outcomes more heavily than a specific degree. A background in healthcare administration, customer success, or medical office work often carries as much weight as a credential. Remote employers particularly value candidates who can show results in written communication and complaint resolution.
Which industries hire the most remote patient experience coordinators?
Remote patient experience coordinator roles concentrate in Technology & Software, Staffing & Recruiting, and Consulting & Professional Services, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed teams to serve patients and members across time zones without requiring coordinators to be on-site.
See All 515+ Remote Patient Experience Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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