Remote Program Director Jobs
Remote program director jobs are open across the U.S. at remote-first firms and distributed teams in sectors from nonprofit and healthcare to tech and education. Employers currently hiring include IDEA Public Schools, Emory University, and AECOM. See the openings below and apply to the ones that match your experience.
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Job Description: About EXL Health
We leverage Human Ingenuity and domain expertise to help clients improve outcomes, optimize revenue, and maximize profitability across the healthcare ecosystem. Technology, data, and analytics are at the heart of our solutions. We collaborate closely with clients to transform how care is delivered, managed, and paid.
EXL Health combines deep domain expertise with analytic insights and technology-enabled services to transform how care is delivered, managed, and paid. Leveraging Human Ingenuity, we collaborate with our clients to solve complex problems and enhance their performance with nimble, scalable solutions. With data on more than 260 million lives, we work with hundreds of organizations across the healthcare ecosystem.
We help payers improve member care quality and network performance, manage population risk, and optimize revenue while decreasing administrative waste and reducing health claim expenditures. We help Pharmacy Benefit Managers (PBMs) manage member drug benefits and reduce drug spending while maintaining quality. We help provider organizations proactively manage risk, improve outcomes, and optimize network performance. We provide Life Sciences companies with enriched data, insights through advanced analytics and data visualization tools to get the right treatment to the right patient at the right time.
The VP of Client Success, Program Director - Healthcare will play a pivotal role in leading complex programs for US healthcare clients across the healthcare ecosystem, including payer, provider, PBM, life sciences, and government program clients.
The role will focus on payer and provider care management, case management, population health, quality improvement, and analytics-enabled platform solutions. The role is responsible for aligning program objectives with client business priorities, regulatory expectations, operational performance goals, and EXL Health’s broader growth strategy.
This leader will oversee cross-functional delivery, ensure successful implementation and adoption of healthcare technology and analytics solutions, and drive measurable outcomes such as improved member and patient experience, care coordination, quality performance, operational efficiency, and cost optimization.
Responsibilities: This role requires a strategic healthcare leader with a strong program management discipline, executive communication skills, and a comprehensive understanding of US healthcare operations, data, analytics, and platform delivery.
Primary responsibilities include:
Serve as the primary delivery voice for EXL Health teams, coordinating cross-functional activities for US healthcare payers, provider, PBM, life sciences, and government program clients in a cohesive, outcome-driven manner.
Bridge clinical, operational, regulatory, data, analytics, and digital platform priorities across contracted care management, case management, utilization management, and population health solutions.
Enable EXL Health delivery teams to effectively deliver, communicate, escalate, and prioritize services and solutions aligned to client objectives, service-level commitments, and healthcare program outcomes.
Act as a liaison between the client, business programs, and executive leadership, providing updates addressing concerns, and shaping recommendations that connect client business problems to EXL Health strategy, roadmap priorities, and partnership opportunities.
-
Translate ambiguous or evolving client requests into structured workplans, tactical next steps, executive-ready decision points, and cross-functional action plans.
Think critically about how client business problems, market pressures, regulatory priorities, and operational constraints should inform EXL Health strategy, delivery model, and growth opportunities
Hold delivery teams accountable for measurable healthcare outcomes, including
implementation milestones, adoption, operational performance, quality measures, compliance readiness, and client satisfaction.
Achieving annual growth targets aligned with client objectives and targets.
Develop and maintain an in-depth understanding of EXL Health’s US healthcare portfolio and client base, including payers, providers, PBMs, life sciences organizations, and government healthcare programs, as well as care management, case management, utilization management, quality, risk adjustment, member and patient engagement, data, analytics, and AI-enabled platform solutions.
Collaborate with executive leadership to identify and prioritize initiatives that improve healthcare outcomes, support value-based care objectives, reduce administrative burden, and strengthen client growth opportunities.
Work closely with clinical operations, product, technology, data science, analytics, finance, compliance, security, marketing, sales, and client success teams to ensure seamless healthcare program integration and execution.
Develop and manage program budgets, ensuring efficient resource allocation and cost-effectiveness
Monitor financial performance against established budgets and implement corrective actions as needed
Maintain a deep understanding of overall program strategy, delivery status, platform roadmap, regulatory dependencies, data integration needs, reporting requirements, and client commitments.
Identify potential risks and develop mitigation strategies to ensure the successful implementation of programs
Monitor external factors that may impact program success, including CMS guidance, payer market trends, interoperability expectations, quality and Stars-related priorities, privacy and security requirements, and evolving client needs, and adapt strategies accordingly.
Establish key performance indicators (KPIs) for each program, including operational, financial, clinical, quality, adoption, compliance, and client satisfaction metrics, and regularly assess performance against these measures.
Prepare and present comprehensive executive reports and client updates that clearly communicate delivery progress, business value, healthcare outcomes, risks, decisions needed, and opportunities for improvement.
Lead, mentor and oversee a team of program/project managers, coordinators, and other relevant staff
-
Cultivate strong relationships with internal and external stakeholders, including clients, vendors, and partners
Co-create collateral, presentations, business reviews, and other materials that effectively communicate the value proposition of EXL Health’s care management, case management, analytics, and platform solutions for US healthcare clients.
Participate in client meetings with account representatives to provide healthcare domain expertise, platform delivery context, analytics-driven insights, and practical interpretation of client needs that build credibility and trust with payer, provider, PBM, life sciences, and government healthcare stakeholders.
Educate internal teams and customers on solution capabilities, implementation approach, workflow impact, reporting outputs, adoption strategy, and measurable business value.
Actively partner with customers, vendors/partners, and internal departments—including sales, marketing, client success, solutioning, services, training, support, clinical operations, technology, data, analytics, privacy, and security teams—to translate healthcare problem statements into scalable solutions.
Measure adoption and utilization of features, products, and services to determine business value for customers and EXL Health, and actively drive increased adoption, workflow optimization, and outcome realization.
- Qualifications: 15+ years of experience in program management within US healthcare payer, provider, care management, case management, data and analytics, and/or platform technology organizations, with direct experience overseeing healthcare case management and analytics platforms.
15+ years of experience delivering complex healthcare platform solutions, including implementation, integration, adoption, operations, and ongoing client value realization.
Strong understanding of US healthcare payer, provider, PBM, life sciences, and government program client needs, including Medicare Advantage, Medicaid, Commercial lines of business, care coordination, utilization management, quality programs, member and patient engagement, and value-based care.
Experience managing programs for a diverse US healthcare client base, including health plans, provider organizations, PBMs, healthcare services organizations, and technology-enabled healthcare operations.
Experience working with healthcare data domains such as claims, eligibility, member, provider, clinical, authorizations, encounters, quality, and financial data, with familiarity in analytics, reporting, interoperability, and data governance expectations.
Working knowledge of healthcare compliance, privacy, and security expectations relevant to US healthcare clients, including HIPAA, data protection, audit readiness, and secure platform delivery practices.
Excellent executive communication, client-facing presentation, and stakeholder management skills, with the ability to engage healthcare business, clinical, technology, compliance, and analytics leaders.
Ability to translate complex healthcare, clinical, operational, technical, and analytical information into clear, actionable terms for executive and operational audiences.
Experience in working with global, multi-cultural and diverse teams across different time zones
Experience in sales enablement or a similar role is a plus
Bachelor's degree in business administration, management, or related field; advanced degree preferred.
Travel of 25%, more if required pending business objectives.
US Citizenship status is required for this role.
Must be able to obtain DOD Security Clearance
Preferred Skills:
Detail-oriented with a commitment to delivering high-quality support
-
Exceptional client translator who can convert business needs, workflow pain points, and executive input into clear tactical actions for delivery teams.
Industry-oriented thinker with deep appreciation for payer care management operations, workflow adoption, and how client realities shape solution success.
Ability to balance healthcare domain expertise, regulatory awareness, client priorities, and practical delivery considerations.
Team player with the ability to collaborate effectively with cross-functional teams
Proactive and self-motivated with a strong sense of ownership and accountability
Detail-oriented with a focus on delivering high-quality work
Easily adapts to a dynamic and fast-paced work environment
Strong business acumen with the strategic ability to connect healthcare platform delivery to client outcomes, revenue growth, operational efficiency, and long-term partnership value.
Job Description: About EXL Health
We leverage Human Ingenuity and domain expertise to help clients improve outcomes, optimize revenue, and maximize profitability across the healthcare ecosystem. Technology, data, and analytics are at the heart of our solutions. We collaborate closely with clients to transform how care is delivered, managed, and paid.
EXL Health combines deep domain expertise with analytic insights and technology-enabled services to transform how care is delivered, managed, and paid. Leveraging Human Ingenuity, we collaborate with our clients to solve complex problems and enhance their performance with nimble, scalable solutions. With data on more than 260 million lives, we work with hundreds of organizations across the healthcare ecosystem.
We help payers improve member care quality and network performance, manage population risk, and optimize revenue while decreasing administrative waste and reducing health claim expenditures. We help Pharmacy Benefit Managers (PBMs) manage member drug benefits and reduce drug spending while maintaining quality. We help provider organizations proactively manage risk, improve outcomes, and optimize network performance. We provide Life Sciences companies with enriched data, insights through advanced analytics and data visualization tools to get the right treatment to the right patient at the right time.
The VP of Client Success, Program Director - Healthcare will play a pivotal role in leading complex programs for US healthcare clients across the healthcare ecosystem, including payer, provider, PBM, life sciences, and government program clients.
The role will focus on payer and provider care management, case management, population health, quality improvement, and analytics-enabled platform solutions. The role is responsible for aligning program objectives with client business priorities, regulatory expectations, operational performance goals, and EXL Health’s broader growth strategy.
This leader will oversee cross-functional delivery, ensure successful implementation and adoption of healthcare technology and analytics solutions, and drive measurable outcomes such as improved member and patient experience, care coordination, quality performance, operational efficiency, and cost optimization.
Responsibilities: This role requires a strategic healthcare leader with a strong program management discipline, executive communication skills, and a comprehensive understanding of US healthcare operations, data, analytics, and platform delivery.
Primary responsibilities include:
Serve as the primary delivery voice for EXL Health teams, coordinating cross-functional activities for US healthcare payers, provider, PBM, life sciences, and government program clients in a cohesive, outcome-driven manner.
Bridge clinical, operational, regulatory, data, analytics, and digital platform priorities across contracted care management, case management, utilization management, and population health solutions.
Enable EXL Health delivery teams to effectively deliver, communicate, escalate, and prioritize services and solutions aligned to client objectives, service-level commitments, and healthcare program outcomes.
Act as a liaison between the client, business programs, and executive leadership, providing updates addressing concerns, and shaping recommendations that connect client business problems to EXL Health strategy, roadmap priorities, and partnership opportunities.
-
Translate ambiguous or evolving client requests into structured workplans, tactical next steps, executive-ready decision points, and cross-functional action plans.
Think critically about how client business problems, market pressures, regulatory priorities, and operational constraints should inform EXL Health strategy, delivery model, and growth opportunities
Hold delivery teams accountable for measurable healthcare outcomes, including
implementation milestones, adoption, operational performance, quality measures, compliance readiness, and client satisfaction.
Achieving annual growth targets aligned with client objectives and targets.
Develop and maintain an in-depth understanding of EXL Health’s US healthcare portfolio and client base, including payers, providers, PBMs, life sciences organizations, and government healthcare programs, as well as care management, case management, utilization management, quality, risk adjustment, member and patient engagement, data, analytics, and AI-enabled platform solutions.
Collaborate with executive leadership to identify and prioritize initiatives that improve healthcare outcomes, support value-based care objectives, reduce administrative burden, and strengthen client growth opportunities.
Work closely with clinical operations, product, technology, data science, analytics, finance, compliance, security, marketing, sales, and client success teams to ensure seamless healthcare program integration and execution.
Develop and manage program budgets, ensuring efficient resource allocation and cost-effectiveness
Monitor financial performance against established budgets and implement corrective actions as needed
Maintain a deep understanding of overall program strategy, delivery status, platform roadmap, regulatory dependencies, data integration needs, reporting requirements, and client commitments.
Identify potential risks and develop mitigation strategies to ensure the successful implementation of programs
Monitor external factors that may impact program success, including CMS guidance, payer market trends, interoperability expectations, quality and Stars-related priorities, privacy and security requirements, and evolving client needs, and adapt strategies accordingly.
Establish key performance indicators (KPIs) for each program, including operational, financial, clinical, quality, adoption, compliance, and client satisfaction metrics, and regularly assess performance against these measures.
Prepare and present comprehensive executive reports and client updates that clearly communicate delivery progress, business value, healthcare outcomes, risks, decisions needed, and opportunities for improvement.
Lead, mentor and oversee a team of program/project managers, coordinators, and other relevant staff
-
Cultivate strong relationships with internal and external stakeholders, including clients, vendors, and partners
Co-create collateral, presentations, business reviews, and other materials that effectively communicate the value proposition of EXL Health’s care management, case management, analytics, and platform solutions for US healthcare clients.
Participate in client meetings with account representatives to provide healthcare domain expertise, platform delivery context, analytics-driven insights, and practical interpretation of client needs that build credibility and trust with payer, provider, PBM, life sciences, and government healthcare stakeholders.
Educate internal teams and customers on solution capabilities, implementation approach, workflow impact, reporting outputs, adoption strategy, and measurable business value.
Actively partner with customers, vendors/partners, and internal departments—including sales, marketing, client success, solutioning, services, training, support, clinical operations, technology, data, analytics, privacy, and security teams—to translate healthcare problem statements into scalable solutions.
Measure adoption and utilization of features, products, and services to determine business value for customers and EXL Health, and actively drive increased adoption, workflow optimization, and outcome realization.
- Qualifications: 15+ years of experience in program management within US healthcare payer, provider, care management, case management, data and analytics, and/or platform technology organizations, with direct experience overseeing healthcare case management and analytics platforms.
15+ years of experience delivering complex healthcare platform solutions, including implementation, integration, adoption, operations, and ongoing client value realization.
Strong understanding of US healthcare payer, provider, PBM, life sciences, and government program client needs, including Medicare Advantage, Medicaid, Commercial lines of business, care coordination, utilization management, quality programs, member and patient engagement, and value-based care.
Experience managing programs for a diverse US healthcare client base, including health plans, provider organizations, PBMs, healthcare services organizations, and technology-enabled healthcare operations.
Experience working with healthcare data domains such as claims, eligibility, member, provider, clinical, authorizations, encounters, quality, and financial data, with familiarity in analytics, reporting, interoperability, and data governance expectations.
Working knowledge of healthcare compliance, privacy, and security expectations relevant to US healthcare clients, including HIPAA, data protection, audit readiness, and secure platform delivery practices.
Excellent executive communication, client-facing presentation, and stakeholder management skills, with the ability to engage healthcare business, clinical, technology, compliance, and analytics leaders.
Ability to translate complex healthcare, clinical, operational, technical, and analytical information into clear, actionable terms for executive and operational audiences.
Experience in working with global, multi-cultural and diverse teams across different time zones
Experience in sales enablement or a similar role is a plus
Bachelor's degree in business administration, management, or related field; advanced degree preferred.
Travel of 25%, more if required pending business objectives.
US Citizenship status is required for this role.
Must be able to obtain DOD Security Clearance
Preferred Skills:
Detail-oriented with a commitment to delivering high-quality support
-
Exceptional client translator who can convert business needs, workflow pain points, and executive input into clear tactical actions for delivery teams.
Industry-oriented thinker with deep appreciation for payer care management operations, workflow adoption, and how client realities shape solution success.
Ability to balance healthcare domain expertise, regulatory awareness, client priorities, and practical delivery considerations.
Team player with the ability to collaborate effectively with cross-functional teams
Proactive and self-motivated with a strong sense of ownership and accountability
Detail-oriented with a focus on delivering high-quality work
Easily adapts to a dynamic and fast-paced work environment
Strong business acumen with the strategic ability to connect healthcare platform delivery to client outcomes, revenue growth, operational efficiency, and long-term partnership value.
See All 101+ Remote Program Director Jobs
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Find Remote Program Director JobsRemote Program Director Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Consulting & Professional Services
- Science & Research
- Staffing & Recruiting
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote program director jobs.
- Bachelor's degree required, master's degree preferred in a relevant field
- Five or more years of program management or leadership experience
- Proven ability to manage budgets and track program performance metrics
- Experience developing and maintaining relationships with stakeholders or funders
- Strong written communication skills for reports, proposals, and presentations
- Familiarity with project management tools and data tracking systems
Tips for Your Remote Program Director Job Search
Signal your async communication skills early
Remote program directors run on written updates, status docs, and structured check-ins. Highlight specific examples of async communication in your resume and cover letter, such as weekly stakeholder digests, Confluence documentation, or Slack-based project reporting, so hiring managers see you can lead without face-to-face contact.
Filter your search to remote-first organizations
Companies built for distributed work integrate remote program management into their culture rather than bolting it on. Prioritize roles at organizations that have operated remotely for years. Their program directors have real authority, structured handoffs, and tools like Notion, ClickUp, or Jira already in place.
Apply early to remote roles that fit
Migrate Mate lists remote program director openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated postings. Check it regularly since remote roles at distributed teams fill quickly.
Prepare for remote-specific interview scenarios
Remote program director interviews routinely include questions about managing scope without in-person escalation paths and keeping distributed stakeholders aligned. Practice describing how you've resolved timeline conflicts or resource gaps entirely through written communication, video calls, and structured documentation.
Remote Program Director Jobs: Frequently Asked Questions
How do I get a remote program director job?
Target organizations that already operate distributed teams, since they build remote program management into how they work rather than treating it as an exception. Remote employers screen heavily for self-direction, proactive written communication, and the ability to move projects forward without in-person oversight. Concrete experience coordinating cross-functional teams asynchronously, familiarity with project management tools like Asana or Jira, and a history of hitting milestones independently will give you a clear edge.
Which companies hire remote program directors?
Employers currently hiring remote program directors include IDEA Public Schools, Emory University, and AECOM, per current remote listings on Migrate Mate as of November 2026. Remote-first companies and large distributed organizations across tech, healthcare, nonprofit, and education sectors are the most consistent sources of remote program director openings.
Can you get a remote program director job with no experience?
Yes, but remote entry-level program director roles are harder to land because employers expect you to manage complexity without in-person support from day one. Nonprofit organizations and mission-driven startups are more likely to take a chance on emerging talent. Demonstrating that you can coordinate people and deliverables remotely, through volunteer program work, committee leadership, or freelance project coordination, substitutes meaningfully for formal experience.
Do you need a degree for remote program director jobs?
Not always. Many remote employers weigh demonstrated program management results, relevant certifications like PMP or Agile credentials, and a portfolio of successfully delivered initiatives over formal educational credentials. That said, roles in healthcare, government-adjacent organizations, and some nonprofits may still list a bachelor's degree as a baseline requirement, so the answer depends on the sector.
Which industries hire the most remote program directors?
Remote program director roles concentrate in Healthcare & Medical Services, Consulting & Professional Services, and Science & Research, based on current remote listings on Migrate Mate as of November 2026. Those sectors hire program directors remotely because their operations rely on coordinating distributed contributors, vendors, or service delivery teams across multiple locations and time zones.
See All 101+ Remote Program Director Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Program Director Jobs