Remote Public Service Assistant Jobs
Remote public service assistant jobs are open across the U.S. at remote-first organizations, distributed government contractors, and mission-driven nonprofits hiring across public administration, social services, and policy support. Employers hiring remotely right now include New York City Department of Health and Mental Hygiene, ServiceNow, and Google. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 259+ Remote Public Service Assistant jobs
INTRODUCTION
The application window is expected to close on: 11/30/2026
Remote United States
Meet the Team
Global Communications is a team of more than 150 best-in-class communications professionals. Our mission is to protect and improve Cisco's reputation through innovative and thought-provoking storytelling, execution excellence and transparency. The PR team is responsible for leading Cisco's corporate and technology PR programs, as well as crafting and delivering clear and compelling narratives that grab the attention of media and influencers.
Your Impact
As a PR Manager for Cisco’s networking portfolio, you will shape the narrative around Cisco’s networking reinvention in the AI era. You’ll operate at the center of our business, translating product innovations into high-impact stories that resonate with enterprise leaders and practitioner audiences, including network architects, engineers, and IT/OT teams. This role represents an opportunity to tell high-impact stories and connect the dots between networking infrastructure and customer outcomes that define the AI era.
In this role, you will own communications programs within our campus & branch and industrial networking portfolio, acting as a trusted advisor to business leadership. You’ll lead product announcements, work with our customers and partners to tell impactful stories, draft compelling messaging and other high-impact communications content, and work with media and influencers to advance Cisco’s narrative around Cisco’s enterprise connectivity platform. You’ll bridge the gap between technical product capabilities and the broader market shifts, ensuring Cisco’s networking story is consistent, compelling, and ahead of the competitive curve.
Key Responsibilities
-
Storytelling & Discovery: Lead the development of comprehensive storytelling strategies that unify product launches, customer success stories, and thought leadership. You will proactively identify market opportunities to position Cisco’s networking portfolio as the backbone of the AI era. Working with product and engineering teams, customers, and practitioners, you’ll translate technical roadmaps, architectures, workflows, and operational trade-offs into credible stories that connect to customer outcomes for business leaders and practitioner audiences.
-
Cross-Functional Collaboration & Stakeholder Management: Serve as the primary communications partner to senior networking leadership, providing strategic counsel on messaging, reputation, and global alignment. You will manage competing priorities across a matrixed environment, ensuring that PR goals are integrated with business, marketing, and analyst relations objectives.
-
Media Relations: Nurture high-level relationships with key technology and business media to drive consistent, high-impact coverage. Serve as a trusted advisor to our spokespeople, coaching them on narrative delivery and ensuring our messaging remains sharp, influential, and aligned with market trends.
-
Strategic Counsel: Serve as a trusted strategic advisor to product, product marketing, and executive leadership. Bring external market perspective (competitive moves, media sentiment, industry trends) to internal decision-making.
-
Campaign Management: Own end-to-end campaign execution for launches and strategic initiatives—from strategy through measurement. Manage timelines, agency relationships, and multi-channel delivery, leveraging AI tools and automation to accelerate workflows without sacrificing editorial rigor. Lead coordination with other communications functions, including analyst relations, employee communications and digital communications.
MINIMUM QUALIFICATIONS
- 8+ years of experience in public relations, with a proven track record in enterprise technology communications.
- Demonstrated technical fluency in enterprise networking and AI, with the ability to engage credibly on areas such as campus and branch, wireless, routing and switching, security, and industrial networking.
- Proven ability to reach and earn trust with practitioner audiences through relevant technology media, technical content, customer stories, events, or practitioner communities.
- Demonstrated experience to act as a strategic advisor to senior leadership, influencing decision-making through market intelligence and communication strategy.
- Exceptional writing and editorial skills; ability to craft compelling bylines, reports, and messaging frameworks that capture market attention.
- Track record of building relationships with media and influencers; demonstrated ability to secure coverage in relevant publications.
- Strong cross-functional collaboration skills—proven ability to work effectively with product, marketing and executive teams; skilled at managing up, across, and down in matrixed environments.
- Self-starter mentality—bias toward discovery and action; ability to identify storytelling opportunities and refine narrative direction with minimal direction.
- Demonstrated ability to navigate cross-functional tensions and resolve complex communication challenges within a large, matrixed organization.
PREFERRED QUALIFICATIONS
- Proven experience in managing agency relationships and driving cross-functional alignment across marketing, analyst relations, and employee communications.
- Deep familiarity with the networking landscape, including trends like intent-based networking, security, and AI-powered operations.
- Strong use of AI in day-to-day operations with a hunger to always be learning more; early-adopter mentality.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $165,200.00 to $210,600.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
- Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
- .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
- 1.5% of incentive target for each 1% of attainment between 50% and 75%;
- 1% of incentive target for each 1% of attainment between 75% and 100%; and
- Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$165,200.00 - $240,900.00
Non-Metro New York state & Washington state:
$145,200.00 - $211,700.00
- For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
INTRODUCTION
The application window is expected to close on: 11/30/2026
Remote United States
Meet the Team
Global Communications is a team of more than 150 best-in-class communications professionals. Our mission is to protect and improve Cisco's reputation through innovative and thought-provoking storytelling, execution excellence and transparency. The PR team is responsible for leading Cisco's corporate and technology PR programs, as well as crafting and delivering clear and compelling narratives that grab the attention of media and influencers.
Your Impact
As a PR Manager for Cisco’s networking portfolio, you will shape the narrative around Cisco’s networking reinvention in the AI era. You’ll operate at the center of our business, translating product innovations into high-impact stories that resonate with enterprise leaders and practitioner audiences, including network architects, engineers, and IT/OT teams. This role represents an opportunity to tell high-impact stories and connect the dots between networking infrastructure and customer outcomes that define the AI era.
In this role, you will own communications programs within our campus & branch and industrial networking portfolio, acting as a trusted advisor to business leadership. You’ll lead product announcements, work with our customers and partners to tell impactful stories, draft compelling messaging and other high-impact communications content, and work with media and influencers to advance Cisco’s narrative around Cisco’s enterprise connectivity platform. You’ll bridge the gap between technical product capabilities and the broader market shifts, ensuring Cisco’s networking story is consistent, compelling, and ahead of the competitive curve.
Key Responsibilities
-
Storytelling & Discovery: Lead the development of comprehensive storytelling strategies that unify product launches, customer success stories, and thought leadership. You will proactively identify market opportunities to position Cisco’s networking portfolio as the backbone of the AI era. Working with product and engineering teams, customers, and practitioners, you’ll translate technical roadmaps, architectures, workflows, and operational trade-offs into credible stories that connect to customer outcomes for business leaders and practitioner audiences.
-
Cross-Functional Collaboration & Stakeholder Management: Serve as the primary communications partner to senior networking leadership, providing strategic counsel on messaging, reputation, and global alignment. You will manage competing priorities across a matrixed environment, ensuring that PR goals are integrated with business, marketing, and analyst relations objectives.
-
Media Relations: Nurture high-level relationships with key technology and business media to drive consistent, high-impact coverage. Serve as a trusted advisor to our spokespeople, coaching them on narrative delivery and ensuring our messaging remains sharp, influential, and aligned with market trends.
-
Strategic Counsel: Serve as a trusted strategic advisor to product, product marketing, and executive leadership. Bring external market perspective (competitive moves, media sentiment, industry trends) to internal decision-making.
-
Campaign Management: Own end-to-end campaign execution for launches and strategic initiatives—from strategy through measurement. Manage timelines, agency relationships, and multi-channel delivery, leveraging AI tools and automation to accelerate workflows without sacrificing editorial rigor. Lead coordination with other communications functions, including analyst relations, employee communications and digital communications.
MINIMUM QUALIFICATIONS
- 8+ years of experience in public relations, with a proven track record in enterprise technology communications.
- Demonstrated technical fluency in enterprise networking and AI, with the ability to engage credibly on areas such as campus and branch, wireless, routing and switching, security, and industrial networking.
- Proven ability to reach and earn trust with practitioner audiences through relevant technology media, technical content, customer stories, events, or practitioner communities.
- Demonstrated experience to act as a strategic advisor to senior leadership, influencing decision-making through market intelligence and communication strategy.
- Exceptional writing and editorial skills; ability to craft compelling bylines, reports, and messaging frameworks that capture market attention.
- Track record of building relationships with media and influencers; demonstrated ability to secure coverage in relevant publications.
- Strong cross-functional collaboration skills—proven ability to work effectively with product, marketing and executive teams; skilled at managing up, across, and down in matrixed environments.
- Self-starter mentality—bias toward discovery and action; ability to identify storytelling opportunities and refine narrative direction with minimal direction.
- Demonstrated ability to navigate cross-functional tensions and resolve complex communication challenges within a large, matrixed organization.
PREFERRED QUALIFICATIONS
- Proven experience in managing agency relationships and driving cross-functional alignment across marketing, analyst relations, and employee communications.
- Deep familiarity with the networking landscape, including trends like intent-based networking, security, and AI-powered operations.
- Strong use of AI in day-to-day operations with a hunger to always be learning more; early-adopter mentality.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $165,200.00 to $210,600.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
- Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
- .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
- 1.5% of incentive target for each 1% of attainment between 50% and 75%;
- 1% of incentive target for each 1% of attainment between 75% and 100%; and
- Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$165,200.00 - $240,900.00
Non-Metro New York state & Washington state:
$145,200.00 - $211,700.00
- For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
See All 259+ Remote Public Service Assistant Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Public Service Assistant Job Market
Who's Hiring
- New York City Department of Health and Mental Hygiene32
- ServiceNow5
- Google4
- GENETEC4
- BairesDev4
Top Industries Hiring
- Technology & Software17
- Consulting & Professional Services6
- Education3
- Electronics & Hardware2
- Manufacturing1
What Employers Look For
The qualifications that appear most often in remote public service assistant jobs.
- High school diploma or GED required, associate or bachelor's degree preferred by many employers
- Proficiency in Microsoft Office applications including Word, Excel, and Outlook
- Experience with data entry, records management, or case file maintenance
- Strong written and verbal communication skills for public-facing or interagency work
- Knowledge of relevant local, state, or federal program guidelines and eligibility rules
- Customer service or community outreach experience in a government or nonprofit setting
Tips for Your Remote Public Service Assistant Job Search
Show your async communication skills upfront
Remote public service assistant roles depend on clear written communication without real-time back-and-forth. Include a brief writing sample or link to documented work in your application materials to show you can coordinate, report, and follow up in writing without ambiguity.
Apply early to remote roles that fit
Migrate Mate lists remote public service assistant openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated listings.
Highlight self-directed project experience
Remote employers screen for candidates who set their own priorities and follow through without daily check-ins. Describe specific projects you completed independently, the tools you used to stay organized, and how you kept stakeholders informed, even if the work was part of a larger team effort.
Prepare for a remote-first interview format
Many remote public service organizations run multi-stage async interviews that include written response prompts or recorded video answers before any live call. Practice answering scenario-based questions in writing, and treat every email exchange with the hiring team as part of the evaluation.
Remote Public Service Assistant Jobs: Frequently Asked Questions
How do I get a remote public service assistant job?
Remote public service assistants succeed by demonstrating self-direction and strong written communication before they get the job. Organizations hiring this role remotely prioritize candidates who can manage tasks asynchronously, communicate clearly without in-person cues, and stay organized without daily supervision. Building a record of independent project work, proficiency with collaboration tools like shared document platforms and ticketing systems, and concise professional writing samples gives you a clear edge.
Which companies hire remote public service assistants?
Employers currently hiring remote public service assistants include New York City Department of Health and Mental Hygiene, ServiceNow, and Google, per current remote listings on Migrate Mate as of November 2026. Remote-first government contractors, distributed nonprofits, and digital-native civic tech firms are among the most consistent hirers of this role across public administration and community services.
Can you get a remote public service assistant job with no experience?
Yes, but remote entry-level roles are harder to land because you're expected to work independently from day one without on-site mentorship. Smaller nonprofits and civic tech organizations are more likely to hire entry-level remote candidates. Demonstrating comfort with asynchronous workflows, showing volunteer or internship work in public service contexts, and submitting a focused writing sample can substitute meaningfully for direct paid experience.
Do you need a degree for remote public service assistant jobs?
Not always. Many remote employers weigh demonstrated organizational skills, written communication, and familiarity with public sector processes as heavily as a formal credential. Associate degrees, certificate programs in public administration or social services, and verifiable experience coordinating community or government programs can open the same doors as a bachelor's degree for remote roles at this level.
Which industries hire the most remote public service assistants?
Most remote public service assistant openings sit in Technology & Software, Consulting & Professional Services, and Education, per current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed teams to deliver programs, coordinate outreach, and handle administrative support across geographies without centralizing staff in one location.
See All 259+ Remote Public Service Assistant Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs