Remote Service Operations Coordinator Jobs
Remote service operations coordinator jobs are open across the U.S. in sectors like SaaS, healthcare technology, insurance, and logistics, where distributed teams depend on coordinators to keep service delivery running smoothly. Companies actively hiring remotely include IQVIA and America's Swimming Pool Co. - Atlanta, ranging from entry-level support roles to senior coordinator positions on fully remote operations teams. See the openings below and apply to the ones that match your experience.
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Showing 5 of 8+ Remote Service Operations Coordinator jobs
INTRODUCTION
Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been acknowledged as a fantastic workplace. At IQVIA, we provide benefits and programs to empower you to develop and advance in your career. We are particularly interested in attracting individuals with drive and initiative, individuals who are ready to propel their careers forward and contribute to driving performance.
As a global leader in commercial solutions, IQVIA is dedicated to delivering impact both nationally and internationally. Our collaborative teams play a vital role in ensuring that biopharmaceuticals, medical devices, and patient support services reach those who need them. We offer valuable insights to customers and demonstrate product value to payers, physicians, and patients. Whether acting as a sales force to physicians or providing education to patients or prescribers, you can contribute to delivering real-world medical breakthroughs with the right experience. Explore the possibilities and be part of shaping a healthier future with us.
ROLE AND RESPONSIBILITIES
IQVIA, in partnership with our client Boston Scientific – Interventional Oncology, is looking for a highly organized and detail-oriented Marketing Support Specialist.
This position requires someone who can work effectively in a team environment and independently. This role will interact with customers daily, ensuring prompt professional communication is a must. Responsibilities unique to this position include building strong relationships with our customers, Client Legal Counsel, BSCI Legal Counsel, the team, and leadership.
- Plan, initiate, and facilitate completion of Business Associate Agreements, as the customer-facing liaison between Client Legal Counsel and BSCI Legal Counsel and the Marketing team.
- Track the progress of Agreements with client Legal counsel and BSCI Legal counsel and key stakeholders.
- Follow up to ensure agreements are progressing through the review and approval process while ensuring all steps are being followed appropriately and in a timely manner.
- Manage and track status of BAAs.
- Communicate signed agreements once finalized.
- Identify, communicate, and document issues and/or gaps across agreements.
- This individual must adhere to compliance regulations.
- Create, maintain, and recommend enhancements to policies and procedures that impact the BAA process and customer collaboration.
- Track, analyze, and interpret metrics related to BAA process to identify trends and areas for continuous improvement.
- Provide broad troubleshooting support for field teams and customers and support virtual training initiatives.
- Create how-to documents and work instructions to support internal and external processes.
- Coordinate with Health Care Professionals (HCP) and customer legal counsel, ensuring timely submission of requests following feedback, in alignment with compliance and transparency requirements.
- Partner with internal stakeholders (Legal, Compliance, Customer Service, and Marketing teams) to ensure consistent processes and accurate documentation across projects.
BASIC QUALIFICATIONS
- 4-year degree from accredited college or university
- Proven track record of excellent and timely customer service
- Highly organized with significant attention to detail required
- Proven ability to manage multiple projects and competing priorities with success and accuracy
- Strong organizational, communication, and project-management skills
- Proven expertise in Microsoft Office Suite, particularly Excel, PowerPoint, Word, and Salesforce
- Excellence in HCP relationship management
- 1-2 years industry experience in light medical device, pharmaceutical, or biotech preferred
COMPENSATION
- The potential base pay range for this role is $66-68,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
LOCATION
Home-based
You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role.
CULTURE
Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology, and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow, and do the best work of their careers.
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
INTRODUCTION
Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been acknowledged as a fantastic workplace. At IQVIA, we provide benefits and programs to empower you to develop and advance in your career. We are particularly interested in attracting individuals with drive and initiative, individuals who are ready to propel their careers forward and contribute to driving performance.
As a global leader in commercial solutions, IQVIA is dedicated to delivering impact both nationally and internationally. Our collaborative teams play a vital role in ensuring that biopharmaceuticals, medical devices, and patient support services reach those who need them. We offer valuable insights to customers and demonstrate product value to payers, physicians, and patients. Whether acting as a sales force to physicians or providing education to patients or prescribers, you can contribute to delivering real-world medical breakthroughs with the right experience. Explore the possibilities and be part of shaping a healthier future with us.
ROLE AND RESPONSIBILITIES
IQVIA, in partnership with our client Boston Scientific – Interventional Oncology, is looking for a highly organized and detail-oriented Marketing Support Specialist.
This position requires someone who can work effectively in a team environment and independently. This role will interact with customers daily, ensuring prompt professional communication is a must. Responsibilities unique to this position include building strong relationships with our customers, Client Legal Counsel, BSCI Legal Counsel, the team, and leadership.
- Plan, initiate, and facilitate completion of Business Associate Agreements, as the customer-facing liaison between Client Legal Counsel and BSCI Legal Counsel and the Marketing team.
- Track the progress of Agreements with client Legal counsel and BSCI Legal counsel and key stakeholders.
- Follow up to ensure agreements are progressing through the review and approval process while ensuring all steps are being followed appropriately and in a timely manner.
- Manage and track status of BAAs.
- Communicate signed agreements once finalized.
- Identify, communicate, and document issues and/or gaps across agreements.
- This individual must adhere to compliance regulations.
- Create, maintain, and recommend enhancements to policies and procedures that impact the BAA process and customer collaboration.
- Track, analyze, and interpret metrics related to BAA process to identify trends and areas for continuous improvement.
- Provide broad troubleshooting support for field teams and customers and support virtual training initiatives.
- Create how-to documents and work instructions to support internal and external processes.
- Coordinate with Health Care Professionals (HCP) and customer legal counsel, ensuring timely submission of requests following feedback, in alignment with compliance and transparency requirements.
- Partner with internal stakeholders (Legal, Compliance, Customer Service, and Marketing teams) to ensure consistent processes and accurate documentation across projects.
BASIC QUALIFICATIONS
- 4-year degree from accredited college or university
- Proven track record of excellent and timely customer service
- Highly organized with significant attention to detail required
- Proven ability to manage multiple projects and competing priorities with success and accuracy
- Strong organizational, communication, and project-management skills
- Proven expertise in Microsoft Office Suite, particularly Excel, PowerPoint, Word, and Salesforce
- Excellence in HCP relationship management
- 1-2 years industry experience in light medical device, pharmaceutical, or biotech preferred
COMPENSATION
- The potential base pay range for this role is $66-68,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
LOCATION
Home-based
You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role.
CULTURE
Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology, and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow, and do the best work of their careers.
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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Find JobsRemote Service Operations Coordinator Job Market
Who's Hiring
Top Industries Hiring
- Biotechnology & Pharmaceuticals
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in remote service operations coordinator jobs.
- 1-3 years of experience in operations, service coordination, or administrative support roles
- Proficiency with ticketing or service management platforms such as ServiceNow or Zendesk
- Strong ability to manage multiple workflows, deadlines, and stakeholder communications simultaneously
- Experience with spreadsheet tools and data tracking to monitor service performance or KPIs
- Bachelor's degree in business administration, operations management, or a related field preferred
- Familiarity with process documentation, standard operating procedures, and continuous improvement methods
Tips for Your Remote Service Operations Coordinator Job Search
Apply early to remote roles that fit
Migrate Mate lists remote service operations coordinator openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through location-dependent listings.
Show async communication skills upfront
Remote service operations employers screen for candidates who write clearly and manage work without real-time check-ins. Add specific examples of async coordination to your resume, such as managing ticket queues, writing process documentation, or running distributed vendor communication.
Highlight the tools remote operations teams use
Remote service operations coordinators are expected to be productive in tools like Zendesk, Salesforce, Asana, Jira, and Slack from the first week. Name the platforms you have used and the workflows you managed in them so hiring managers can picture you operating independently on day one.
Prepare for remote interview formats
Remote employers often run video interviews that test your communication style and your comfort explaining complex workflows without a whiteboard. Practice walking through a process you have coordinated, naming the tools involved, the stakeholders, and how you resolved a bottleneck, all in a clear and structured way.
Remote Service Operations Coordinator Jobs: Frequently Asked Questions
How do I get a remote service operations coordinator job?
Target companies built around distributed teams, such as cloud software firms, remote-first insurtech companies, and digital healthcare platforms, because they have established workflows for remote operations roles. Remote employers screen for strong written communication, comfort with async collaboration tools like Slack and project management software, and the ability to manage workflows without in-person oversight. Demonstrating those skills directly in your resume and cover letter gives you a clear edge over candidates with identical experience who frame themselves as office-first.
Which companies hire remote service operations coordinators?
Companies hiring remote service operations coordinators right now include IQVIA and America's Swimming Pool Co. - Atlanta, based on current remote listings on Migrate Mate as of November 2026. Remote-first firms and distributed enterprise teams across software, healthcare technology, and insurance tend to hire this role remotely most consistently.
Can you get a remote service operations coordinator job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to work independently from day one with minimal hand-holding. Remote-first SaaS startups and digital services companies occasionally hire junior coordinators, and showing documented process work, freelance operations projects, or internship outcomes can substitute for direct role experience. Strong async communication skills and familiarity with tools like Asana, Zendesk, or Salesforce help open the door.
Do you need a degree for remote service operations coordinator jobs?
Not always. Many remote employers care more about demonstrated ability to manage workflows, communicate clearly in writing, and keep distributed service operations on schedule than about a specific degree. Relevant certifications, a portfolio of process improvements, or a history of coordinating cross-functional projects remotely can carry as much weight as a bachelor's degree for this role.
Which industries hire the most remote service operations coordinators?
Most remote service operations coordinator openings sit in Biotechnology & Pharmaceuticals and Consulting & Professional Services, per current remote listings on Migrate Mate as of November 2026. Those sectors rely on remote service operations coordinators to align distributed teams, manage vendor relationships, and maintain service quality without centralized offices.
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