Service Operations Coordinator Jobs
Service Operations Coordinator jobs are open across healthcare, logistics, financial services, technology, and professional services, at every level from entry-level to senior coordinator and operations supervisor, with specializations in process improvement, vendor management, and service delivery. Find a role that fits below and apply directly.
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Service Operations Coordinator
Location: Mandeville, LA
Compensation: $25.00 – $29.00 per hour (based on experience)
Work Schedule: Monday - Friday, standard work hours, with some overtime
Full-Time
About the Role
We are looking for a Service Operations Coordinator to take ownership of coordinating service delivery and administrative functions for our workshop service orders. This individual will ensure compliance with contractual obligations, support the service team, and drive continuous improvement in workshop operations.
This role demands a structured, disciplined, and detail-oriented individual who thrives in an environment where accuracy, follow-through, and organization are essential. You will manage service work orders, track financials, maintain communication across internal teams, and support quality control and customer satisfaction.
At the same time, success in this position requires someone who is also outgoing, persuasive, and highly energetic—a professional who can positively influence others, motivate team members, and build relationships across the business.
Key Responsibilities
- Open and manage service work orders (SWOs) with precision and follow-through
- Carefully review and process quotes and orders to ensure accuracy
- Record and track technician time, travel expenses, and project details
- Invoice and reconcile service orders, resolving discrepancies proactively
- Support Accounts Receivable inquiries and coordinate resolutions
- Communicate with internal and external stakeholders to drive efficiency and collaboration
- Assist with workshop organization, quality control, and process improvements
- Contribute to staff development through cross-training and growth plans
- Prepare clean, accurate billing and reporting within 5 days of job completion
- Ensure compliance with safety, cost management, and customer satisfaction goals
Required Skills, Experience & Abilities
- Associate’s or Bachelor’s degree in supply chain, technical science, or related field OR 3+ years of related work experience
- Technical knowledge of maritime or energy industry (preferred)
- Strong customer service orientation with excellent communication skills
- Experience with ERP systems and proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Experience with Infor/Syteline ERP systems and Power BI reporting and analytics tools (preferred)
- Ability to read and interpret technical drawings (standard and metric) (preferred)
- Previous office and administrative experience in a fast-paced, dynamic work environment
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Reliable, self-directed, and motivated; able to work independently with minimal supervision
- Ability to work in a collaborative work environment
- Negotiation and problem-solving skills with a proactive approach to challenges
- Flexible and resilient under shifting priorities, deadlines, and pressure
- Valid drivers license
Compensation & Benefits
Pay Range: $25.00 – $29.00 per hour (based on experience)
We offer a comprehensive benefits package to support you and your family, including:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan with Company Match
- Paid Time Off (PTO) and Paid Holidays
- Life and Disability Insurance
- Employee Assistance Program (EAP)
- Career development and advancement opportunities
- Supportive, team-oriented culture
If you are a detail-oriented professional who thrives in a fast-paced, high volume environment, yet loves influencing and motivating others, we’d love to hear from you. Apply today to join our team as a Service Operations Coordinator in Mandeville, LA!
Equal Opportunity Employer
MSHS PPG is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.
Drug-Free Workplace
MSHS PPG is a Drug-Free Workplace. All offers of employment are contingent on successful completion of a drug and alcohol screening, which may include testing for marijuana in compliance with applicable federal regulations and relevant state labor laws. We understand that marijuana laws vary by state, and our testing policies are designed to ensure compliance with both federal and state requirements where applicable.
Service Operations Coordinator
Location: Mandeville, LA
Compensation: $25.00 – $29.00 per hour (based on experience)
Work Schedule: Monday - Friday, standard work hours, with some overtime
Full-Time
About the Role
We are looking for a Service Operations Coordinator to take ownership of coordinating service delivery and administrative functions for our workshop service orders. This individual will ensure compliance with contractual obligations, support the service team, and drive continuous improvement in workshop operations.
This role demands a structured, disciplined, and detail-oriented individual who thrives in an environment where accuracy, follow-through, and organization are essential. You will manage service work orders, track financials, maintain communication across internal teams, and support quality control and customer satisfaction.
At the same time, success in this position requires someone who is also outgoing, persuasive, and highly energetic—a professional who can positively influence others, motivate team members, and build relationships across the business.
Key Responsibilities
- Open and manage service work orders (SWOs) with precision and follow-through
- Carefully review and process quotes and orders to ensure accuracy
- Record and track technician time, travel expenses, and project details
- Invoice and reconcile service orders, resolving discrepancies proactively
- Support Accounts Receivable inquiries and coordinate resolutions
- Communicate with internal and external stakeholders to drive efficiency and collaboration
- Assist with workshop organization, quality control, and process improvements
- Contribute to staff development through cross-training and growth plans
- Prepare clean, accurate billing and reporting within 5 days of job completion
- Ensure compliance with safety, cost management, and customer satisfaction goals
Required Skills, Experience & Abilities
- Associate’s or Bachelor’s degree in supply chain, technical science, or related field OR 3+ years of related work experience
- Technical knowledge of maritime or energy industry (preferred)
- Strong customer service orientation with excellent communication skills
- Experience with ERP systems and proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Experience with Infor/Syteline ERP systems and Power BI reporting and analytics tools (preferred)
- Ability to read and interpret technical drawings (standard and metric) (preferred)
- Previous office and administrative experience in a fast-paced, dynamic work environment
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Reliable, self-directed, and motivated; able to work independently with minimal supervision
- Ability to work in a collaborative work environment
- Negotiation and problem-solving skills with a proactive approach to challenges
- Flexible and resilient under shifting priorities, deadlines, and pressure
- Valid drivers license
Compensation & Benefits
Pay Range: $25.00 – $29.00 per hour (based on experience)
We offer a comprehensive benefits package to support you and your family, including:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan with Company Match
- Paid Time Off (PTO) and Paid Holidays
- Life and Disability Insurance
- Employee Assistance Program (EAP)
- Career development and advancement opportunities
- Supportive, team-oriented culture
If you are a detail-oriented professional who thrives in a fast-paced, high volume environment, yet loves influencing and motivating others, we’d love to hear from you. Apply today to join our team as a Service Operations Coordinator in Mandeville, LA!
Equal Opportunity Employer
MSHS PPG is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.
Drug-Free Workplace
MSHS PPG is a Drug-Free Workplace. All offers of employment are contingent on successful completion of a drug and alcohol screening, which may include testing for marijuana in compliance with applicable federal regulations and relevant state labor laws. We understand that marijuana laws vary by state, and our testing policies are designed to ensure compliance with both federal and state requirements where applicable.
Service Operations Coordinator Jobs by Experience Level
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Find JobsService Operations Coordinator Job Market
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
- Biotechnology & Pharmaceuticals
What Employers Look For
The qualifications that appear most often in service operations coordinator jobs.
- 1-3 years of experience in operations, service coordination, or administrative support roles
- Proficiency with ticketing or service management platforms such as ServiceNow or Zendesk
- Strong ability to manage multiple workflows, deadlines, and stakeholder communications simultaneously
- Experience with spreadsheet tools and data tracking to monitor service performance or KPIs
- Bachelor's degree in business administration, operations management, or a related field preferred
- Familiarity with process documentation, standard operating procedures, and continuous improvement methods
Tips for Your Service Operations Coordinator Job Search
Tailor your resume for operations metrics
Service operations coordinators are expected to manage workflows and hit measurable targets, so your resume needs to show outcomes, not just duties. Quantify ticket resolution times, process efficiency gains, or vendor contract cycles you managed, even in adjacent roles.
Highlight cross-functional coordination experience
Hiring managers for this role want proof you've coordinated between departments, not just within one team. Call out specific examples where you aligned IT, finance, facilities, or customer success stakeholders to deliver a service outcome on deadline.
Get specific about your systems and tools
Generic phrases like 'proficient in operations tools' get skipped. Name the ticketing systems, scheduling platforms, or workflow automation software you've used. Recruiters scan resumes for exact tool names that match what their team already runs.
Apply early to roles that fit
Migrate Mate lists service operations coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a scenario answer for the chaos question
Almost every interview for this role includes a question about managing competing priorities or a sudden breakdown in a service process. Prepare a concrete STAR-format story where you stabilized operations under pressure, naming the specific constraint and what you did.
Negotiate scope alongside salary
Service operations coordinators often absorb extra responsibilities as a team scales. When you receive an offer, clarify which service lines or systems you own and what escalation authority you have. Those details shape your workload and your promotion path far more than title alone.
Service Operations Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most service operations coordinators?
The most active employers for service operations coordinators right now are IQVIA, ImageFIRST Healthcare Laundry Specialists, and Morrison Millwork, and the most openings are in Florida, Texas, and California, based on current listings on Migrate Mate as of November 2026. Healthcare systems, managed services providers, and large logistics companies tend to post the highest volume of these roles year-round.
How many service operations coordinator jobs are remote?
About 28% of service operations coordinator openings are fully remote or hybrid as of November 2026, though availability depends heavily on industry and company size. Sub-areas like IT service coordination, software support operations, and vendor management tend to have the highest share of remote or hybrid arrangements compared to facilities-based or field-service coordination roles.
How do you become a service operations coordinator?
Start by building experience in administrative support, customer service, or a team coordination role where you managed workflows or communicated across departments. From there, develop fluency with a service management or ticketing platform, since most postings require hands-on tool experience. A degree in business or operations is common but not always required if your work history shows clear operational ownership and process management.
Can you get hired as a service operations coordinator with little experience?
Yes, entry-level service operations coordinator roles do exist, particularly in healthcare, managed IT services, and facilities management. The strongest candidates with limited experience highlight transferable skills like scheduling, vendor communication, or process documentation from internships, administrative jobs, or volunteer coordination. Earning a certification in project management or a relevant platform tool can also help you stand out when your work history is thin.
What does the service operations coordinator interview process look like?
Most hiring processes for this role run three to four stages. A recruiter screen covers your background and tool experience, followed by a panel or hiring manager interview focused on how you handle competing priorities, service escalations, and cross-functional communication. Some employers add a practical exercise, such as mapping a process or responding to a mock service incident scenario, before moving to a final conversation about team fit and expectations.
Where can I find and apply to service operations coordinator jobs?
You can find and apply to service operations coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your background and preferences, and apply directly to each listing that fits.
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