Remote Support Services Supervisor Jobs
Remote support services supervisor jobs are open across healthcare, education, financial services, and technology at remote-first companies and distributed enterprise teams managing geographically spread operations. Employers hiring remotely right now include Satori Mortgage, DrHouse, and Jackson Hewitt. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Open roles1,012+
Top employerSatori Mortgage
Top industryTechnology
Top credentialBachelor's degree
Companies hiring100+
Showing 5 of 1,012+ Remote Support Services Supervisor jobs
VIP Support IT Manager
We won't show you this job again
New 7h ago
L'Oréal
VIP Support IT Manager
New York, New York
New 7h ago
VFD Technical Support Specialist
We won't show you this job again
New 7h ago
ABB
VFD Technical Support Specialist
Newark, Delaware
New 7h ago
Director-IT Operations Support System (OSS) and Center of Excellence (COE)
We won't show you this job again
New 8h ago
TDS
Director-IT Operations Support System (OSS) and Center of Excellence (COE)
Madison, Wisconsin
New 8h ago
Director-IT Operations Support System (OSS) and Center of Excellence (COE)
We won't show you this job again
New 8h ago
TDS Telecom
Director-IT Operations Support System (OSS) and Center of Excellence (COE)
Madison, Wisconsin
New 8h ago
Senior Project Specialist, NAEP Technical Support (Part-Time)
We won't show you this job again
New 8h ago
American Institutes for Research
Senior Project Specialist, NAEP Technical Support (Part-Time)
Remote
New 8h ago
New 7h ago
VIP Support IT Manager
L'Oréal·New York, New York
Job functions:
$98k - $140k/yr
Remote (US)
10,000+ employees
Job Description
Job Title VIP IT Support Manager
Division: Americas Infrastructure Group
Location: New York, NY
Reports To: US IT Client Services/End-User Support Lead
Who We Are:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends. They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light! Come join our dynamic team!
What You Will Learn:
We are seeking a high-touch, customer-centric VIP IT Support Manager to provide white-glove technical assistance to executive leadership and key stakeholders. In this role, you will act as the dedicated, single point of contact for all technology needs, ensuring seamless operations, rapid response times, and an exceptional user experience for our senior leadership team. This role is primarily based in NY, but will require travel to other locations as needed. It is a bilingual role, French required.
Key Responsibilities
Required Qualifications:
Additional Benefits Information As Follows:
Salary Range: $98,400 - $140,200 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [1] USApplicationAccommodation@support.lorealusa.com. If you need assistance to accommodate a disability, you may request an accommodation at any time.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.
References
Visible links
1. mailto: USApplicationAccommodation@support.lorealusa.com
Division: Americas Infrastructure Group
Location: New York, NY
Reports To: US IT Client Services/End-User Support Lead
Who We Are:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends. They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light! Come join our dynamic team!
What You Will Learn:
We are seeking a high-touch, customer-centric VIP IT Support Manager to provide white-glove technical assistance to executive leadership and key stakeholders. In this role, you will act as the dedicated, single point of contact for all technology needs, ensuring seamless operations, rapid response times, and an exceptional user experience for our senior leadership team. This role is primarily based in NY, but will require travel to other locations as needed. It is a bilingual role, French required.
Key Responsibilities
- White-Glove Technical Support:
- Provide personalized, priority technical support (onsite and remote) for executive leadership, board members, and high-profile stakeholders.
- Troubleshoot and resolve complex hardware, software, mobile device, and network connectivity issues with minimal disruption to executive workflows.
- Central point of escalation internally among CS team for VIP Support issues.
- Proactive Device & Systems Management:
- Manage the lifecycle, provisioning, configuration, and secure deployment of executive laptops, tablets, smartphones, and peripherals.
- Perform routine proactive checks on executive office setups, travel tech kits, and primary workspaces to prevent technical issues before they occur.
- Executive Collaboration & Event Tech Support:
- Partner closely with the AV/Event team to ensure flawless execution of meetings, executive broadcasts, and high-visibility hybrid sessions.
- Provide dedicated "at-the-elbow" support for high-stakes presentations and key client-facing meetings.
- Coordination & Escalation Management:
- Serve as the primary liaison between executive users and specialized IT teams (Cybersecurity, Infrastructure, Application teams) to expedite complex requests and incidents.
- Maintain strict confidentiality, discretion, and data security standards when handling sensitive executive assets and information.
- Documentation & Continuous Improvement:
- Maintain comprehensive documentation of executive environment configurations, preferences, and standard operating procedures.
- Track support trends and feedback to continuously improve the executive support framework and service delivery.
Required Qualifications:
- Education & Experience:
- Minimum 4-6 years of enterprise IT support experience, with at least 2-3 years specifically dedicated to VIP, executive, or high-touch white-glove support.
- Technical Skills:
- Expert knowledge of macOS, Windows, iOS, and Android operating systems in an enterprise environment.
- Strong proficiency with enterprise productivity and collaboration tools (Microsoft 365, Teams, cloud storage solutions).
- Solid understanding of mobile device management (MDM), VPNs, secure Wi-Fi, and endpoint security practices.
- Soft Skills & Competencies:
- French language required, other languages preferred
- Exceptional interpersonal, communication, and diplomatic skills tailored to interacting with C-suite executives.
- High emotional intelligence (EQ), patience, and the ability to remain calm and decisive under pressure.
- Unwavering commitment to discretion, confidentiality, and professional ethics.
- Flexibility to provide on-call or after-hours support for urgent executive needs or global travel contingencies.
Additional Benefits Information As Follows:
Salary Range: $98,400 - $140,200 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
- Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
- Hybrid Work Policy (3 Days in Office, 2 Days Work from Home); Being present in the office three days a week is considered an essential function of all office-based roles for eligible full-time employees.
- Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [1] USApplicationAccommodation@support.lorealusa.com. If you need assistance to accommodate a disability, you may request an accommodation at any time.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.
References
Visible links
1. mailto: USApplicationAccommodation@support.lorealusa.com
L'Oréal
VIP Support IT Manager
New York, New York
New 7h ago10,000+ employees
Job functions:
$98k - $140k/yr
Remote (US)
Job Description
Job Title VIP IT Support Manager
Division: Americas Infrastructure Group
Location: New York, NY
Reports To: US IT Client Services/End-User Support Lead
Who We Are:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends. They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light! Come join our dynamic team!
What You Will Learn:
We are seeking a high-touch, customer-centric VIP IT Support Manager to provide white-glove technical assistance to executive leadership and key stakeholders. In this role, you will act as the dedicated, single point of contact for all technology needs, ensuring seamless operations, rapid response times, and an exceptional user experience for our senior leadership team. This role is primarily based in NY, but will require travel to other locations as needed. It is a bilingual role, French required.
Key Responsibilities
Required Qualifications:
Additional Benefits Information As Follows:
Salary Range: $98,400 - $140,200 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [1] USApplicationAccommodation@support.lorealusa.com. If you need assistance to accommodate a disability, you may request an accommodation at any time.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.
References
Visible links
1. mailto: USApplicationAccommodation@support.lorealusa.com
Division: Americas Infrastructure Group
Location: New York, NY
Reports To: US IT Client Services/End-User Support Lead
Who We Are:
For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends. They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light! Come join our dynamic team!
What You Will Learn:
We are seeking a high-touch, customer-centric VIP IT Support Manager to provide white-glove technical assistance to executive leadership and key stakeholders. In this role, you will act as the dedicated, single point of contact for all technology needs, ensuring seamless operations, rapid response times, and an exceptional user experience for our senior leadership team. This role is primarily based in NY, but will require travel to other locations as needed. It is a bilingual role, French required.
Key Responsibilities
- White-Glove Technical Support:
- Provide personalized, priority technical support (onsite and remote) for executive leadership, board members, and high-profile stakeholders.
- Troubleshoot and resolve complex hardware, software, mobile device, and network connectivity issues with minimal disruption to executive workflows.
- Central point of escalation internally among CS team for VIP Support issues.
- Proactive Device & Systems Management:
- Manage the lifecycle, provisioning, configuration, and secure deployment of executive laptops, tablets, smartphones, and peripherals.
- Perform routine proactive checks on executive office setups, travel tech kits, and primary workspaces to prevent technical issues before they occur.
- Executive Collaboration & Event Tech Support:
- Partner closely with the AV/Event team to ensure flawless execution of meetings, executive broadcasts, and high-visibility hybrid sessions.
- Provide dedicated "at-the-elbow" support for high-stakes presentations and key client-facing meetings.
- Coordination & Escalation Management:
- Serve as the primary liaison between executive users and specialized IT teams (Cybersecurity, Infrastructure, Application teams) to expedite complex requests and incidents.
- Maintain strict confidentiality, discretion, and data security standards when handling sensitive executive assets and information.
- Documentation & Continuous Improvement:
- Maintain comprehensive documentation of executive environment configurations, preferences, and standard operating procedures.
- Track support trends and feedback to continuously improve the executive support framework and service delivery.
Required Qualifications:
- Education & Experience:
- Minimum 4-6 years of enterprise IT support experience, with at least 2-3 years specifically dedicated to VIP, executive, or high-touch white-glove support.
- Technical Skills:
- Expert knowledge of macOS, Windows, iOS, and Android operating systems in an enterprise environment.
- Strong proficiency with enterprise productivity and collaboration tools (Microsoft 365, Teams, cloud storage solutions).
- Solid understanding of mobile device management (MDM), VPNs, secure Wi-Fi, and endpoint security practices.
- Soft Skills & Competencies:
- French language required, other languages preferred
- Exceptional interpersonal, communication, and diplomatic skills tailored to interacting with C-suite executives.
- High emotional intelligence (EQ), patience, and the ability to remain calm and decisive under pressure.
- Unwavering commitment to discretion, confidentiality, and professional ethics.
- Flexibility to provide on-call or after-hours support for urgent executive needs or global travel contingencies.
Additional Benefits Information As Follows:
Salary Range: $98,400 - $140,200 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
- Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
- Hybrid Work Policy (3 Days in Office, 2 Days Work from Home); Being present in the office three days a week is considered an essential function of all office-based roles for eligible full-time employees.
- Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
- Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
- Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
- Employee Resource Groups (Think Tanks and Innovation Squads)
- Access to Mental Health & Wellness Programs
We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [1] USApplicationAccommodation@support.lorealusa.com. If you need assistance to accommodate a disability, you may request an accommodation at any time.
Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other’s health & safety in mind.
References
Visible links
1. mailto: USApplicationAccommodation@support.lorealusa.com
See All 1,012+ Remote Support Services Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Support Services Supervisor Job Market
Who's Hiring
- Satori Mortgage94S
- DrHouse15D
- Jackson Hewitt14
- Fidelity Investments14
- Thermo Fisher Scientific8
Top Industries Hiring
- Technology & Software50
- Consulting & Professional Services11
- Science & Research9
- Healthcare & Medical Services8
- Manufacturing6
What Employers Look For
The qualifications that appear most often in remote support services supervisor jobs.
- Three or more years of supervisory experience in a support services or operations setting
- Demonstrated ability to manage scheduling, staffing, and daily workflow for frontline teams
- Proficiency with facilities management software, work order systems, or service tracking tools
- Experience developing and enforcing standard operating procedures and service quality standards
- Associate or bachelor's degree in business administration, healthcare administration, or a related field
- Certification in facilities management, environmental services, or a relevant service specialty preferred
Tips for Your Remote Support Services Supervisor Job Search
Apply early to remote roles that fit
Migrate Mate lists remote support services supervisor openings from across the country in one place. Check it regularly and apply to roles that match your background as soon as they appear, since competitive remote postings fill quickly.
Show async leadership in your resume
Remote support services supervisor hiring managers look for evidence you've led teams through written communication and digital tools, not just in-person. Quantify results you achieved without being in the same room as your team, such as improved response times or reduced escalations.
Prepare for a remote-simulation interview
Many remote employers run a structured virtual interview that tests how you communicate direction and handle conflict without body language cues. Practice delivering clear, concise answers over video and demonstrate familiarity with the platforms, such as Slack, Zoom, and ticketing systems, that distributed support teams rely on.
Highlight tool fluency for distributed teams
Remote support operations run on workforce management software, CRM platforms, and performance dashboards. Name the specific tools you've used to monitor team workload, track service levels, and coach agents, since remote employers screen for this fluency early in the process.
Remote Support Services Supervisor Jobs: Frequently Asked Questions
How do I get a remote support services supervisor job?
Target remote-first companies and distributed organizations in healthcare, insurance, and technology, where support operations are built to run without a central office. Remote hiring managers screen for strong written communication, the ability to manage performance metrics asynchronously, and experience leading teams through digital tools. Showing documented results from previous supervisory roles, including team retention or service-level improvements, gives your application a clear edge.
Which companies hire remote support services supervisors?
Remote support services supervisor roles are posted by Satori Mortgage, DrHouse, and Jackson Hewitt and others right now, based on current remote listings on Migrate Mate as of November 2026. These tend to be remote-first firms and large distributed organizations in healthcare, financial services, and technology that run support operations across multiple time zones.
Can you get a remote support services supervisor job with no experience?
Yes, but remote entry-level supervisor roles are harder to land because employers expect you to manage a team independently from day one with minimal in-person oversight. Smaller remote-first companies and startups in customer operations are more open to candidates stepping into the role for the first time. Demonstrating that you've led projects, mentored peers, or improved a process, even informally, helps close the experience gap.
Do you need a degree for remote support services supervisor jobs?
Not always. Remote employers in this role weigh demonstrated supervisory experience, familiarity with ticketing and workforce management tools, and measurable outcomes like team productivity or customer satisfaction scores alongside or instead of a formal degree. Some employers in healthcare and government contracting do specify a bachelor's degree, but many distribute openings based on what you've actually done in a support leadership capacity.
Which industries hire the most remote support services supervisors?
Remote support services supervisor roles concentrate in Technology & Software, Consulting & Professional Services, and Science & Research, based on current remote listings on Migrate Mate as of November 2026. Those sectors rely on distributed support teams serving customers or internal stakeholders across multiple locations, making the supervisor role a natural fit for fully remote work.
See All 1,012+ Remote Support Services Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs