Remote Technical Services Supervisor Jobs
Remote Technical Services Supervisor jobs are open across the U.S. at remote-first firms and distributed teams, with strong demand in technology, managed services, and enterprise software sectors. Companies hiring remotely right now include CVS Health, DigitalOcean, and Veeva Systems. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 1,615+ Remote Technical Services Supervisor jobs
Who We Are
At 8th Light, we bring life to the best ideas.
Founded in 2006 and headquartered in Chicago, we are a technology solutions provider that partners with organizations to solve meaningful challenges and drive sustainable growth. From early-stage startups to global enterprises, we work across industries to optimize our clients' digital products through product strategy innovation, experiential design, AI solutions, and deep engineering expertise.
Our commitment to quality means we deliver solutions we're truly proud of, while our curiosity sparks innovation and breakthrough thinking. 8th Lights thrive in an environment that champions continuous education, fueling our growth through mentorship and hands-on work. We foster an open, collaborative culture grounded in honesty that builds trust, and believe true success is measured by the outcomes we create for our clients.
If this kind of work and our kind of people energizes you, you've found the right place.
Who You Are
You are a quality-driven, experienced engagement leader with a strong track record delivering complex, custom software and design engagements in consulting environments, over 10 years. You bring together delivery rigor, product thinking, client partnership, and people leadership enabling high-performing teams while driving meaningful outcomes for clients and for 8th Light.
You operate comfortably in increasingly data-intensive and AI-enabled environments, applying sound judgment to build trust, align stakeholders, and drive meaningful outcomes in complex delivery contexts.
You also have:
- Deep hands-on experience with a variety of delivery methodologies and frameworks, including fluency with Agile (Scrum, Kanban), and the judgment to adapt PDLC and SDLC practices to context, scale, risk profile, and client maturity.
- Proven experience integrating AI-enabled tools and workflows to rethink discovery, delivery, and decision-making.
- Demonstrated success leading and overseeing multiple software engagements across a variety of clients, products, and industries.
- A history of building trusted, long-term relationships with senior client delivery, product, and technology leaders.
- Led inclusive, cross-functional forums that support discovery, alignment, decision-making, and problem-solving.
- Made thoughtful recommendations and set clear direction in the face of ambiguity, risk, and competing priorities.
- Served as a career manager and coach, supporting the growth, performance, and engagement of team members.
- Communicated clearly and empathetically with executives, clients, and colleagues, balancing advocacy, transparency, and accountability.
What You'll Do At 8th Light
As an engagement leader, you'll oversee multiple client accounts, partnering closely with account and practice leaders to drive delivery excellence, client outcomes, and business growth. You'll be accountable for engagement health, delivery quality, client relationships, utilization, and people leadership.
You'll also:
- Serve as an embedded, trusted advisor to client executives and senior leaders, providing guidance on delivery strategy, organizational dynamics, and decision-making in complex, evolving environments.
- Act as the day-to-day orchestrator of client engagements, aligning teams, stakeholders, and delivery practices to ensure clarity, momentum, and consistent progress toward outcomes.
- Participate in account planning, opportunity identification, and business development activities in partnership with account leadership.
- Develop and maintain multi-horizon roadmaps, delivery plans, and release strategies across complex or long-running engagements.
- Absorb complexity and work with teams and clients to resolve blockers, so teams can stay focused on outcomes.
- Monitor and evolve engagement operating models as teams, clients, and products mature, adapting ways of working to support learning, scale, and long-term outcomes.
- Build AI and agentic workflows into how you run engagements day to day, including status reporting, delivery planning, risk tracking, and client communications.
- Coach direct reports and work with fellow career managers on consistent feedback and career growth, while modeling our Values and supporting an inclusive, collaborative culture.
- Contribute to 8th Light by serving as a mentor, leading or designing workshops internally or for clients, representing 8th Light in the tech community, or supporting our hiring processes.
Strongly Preferred Skills
We work across many domains and encourage candidates with relevant experience to apply. We are particularly interested in candidates who bring experience in:
- Account leadership, including participation in account planning, opportunity shaping, and client growth initiatives.
- A strong technical background that enables effective partnership with senior engineers, architects, and designers.
How You'll Be Supported
At 8th Light, we believe our people are our greatest asset. Their growth, well-being, and success shape our future.
Our wellness package is designed with the Whole YOU in mind and includes:
- A robust L&D program featuring unlimited access to thousands of books, courses, and expert-led training on the O'Reilly learning platform.
- Annual financial stipend and time allotment for learning & development
- Coworking support for our global team
- Flexible PTO
- 12 weeks of new parent leave available for eligible employees
See our full list of Benefits.
A Note on Compensation
At 8th Light, we are committed to a compensation philosophy that is transparent, fair, and helps us attract and retain top talent in alignment with our company's strategic growth goals and clients' needs.
We benchmark our salaries using Geographic Structures to establish competitive pay ranges within the regions where 8th Lights live. Base compensation for our Engagement Manager position within our four US structures are as follows:
- Structure 1 (Tampa Metro, Ohio, Virginia, Wisconsin)
- RANGE: $139,462 - $174,327 USD
- Structure 2 (Chicago Metro, Miami Metro, Philadelphia Metro, Raleigh Metro)
- RANGE: $146,553 - $183,191 USD
- Structure 3 (Austin Metro, Boston Metro, DC Metro)
- RANGE: $156,008 - $195,010 USD
- Structure 4 (Los Angeles, Seattle, New York City)
- RANGE: $162,627 - $203,283 USD
This role is also eligible for our client service bonus plan. Reach out to recruiting@8thlight.com for more relevant information pertaining to your local market.
8th Light Hubs and Geographies
As a remote-first company, 8th Light's culture is rooted in strong connections that extend across our teams, regions, and beyond client work. We are a distributed team across the United States, Canada, and the United Kingdom, with hubs in Chicago, London, Los Angeles, New York, and Seattle.
If you are hired into a hub, you will be a part of a team with regular rituals around coworking and community building. For team members outside of those cities, we offer access to coworking spaces to foster continued collaboration and connection across our global team.
In most cases, our consulting engagements do not require travel.
We hope to see you apply!
#LI-Remote
CPRA Notice for California Residents
A Note on Your Privacy
At 8th Light, one of our core values is Honesty that builds trust — and that shapes how we approach hiring. We want you to have a clear picture of who we are, what we're looking for, and how we handle your information throughout the process.
Before submitting your application, please take a moment to review our Global Candidate Privacy Notice. By applying, you acknowledge that you've read it.
Who We Are
At 8th Light, we bring life to the best ideas.
Founded in 2006 and headquartered in Chicago, we are a technology solutions provider that partners with organizations to solve meaningful challenges and drive sustainable growth. From early-stage startups to global enterprises, we work across industries to optimize our clients' digital products through product strategy innovation, experiential design, AI solutions, and deep engineering expertise.
Our commitment to quality means we deliver solutions we're truly proud of, while our curiosity sparks innovation and breakthrough thinking. 8th Lights thrive in an environment that champions continuous education, fueling our growth through mentorship and hands-on work. We foster an open, collaborative culture grounded in honesty that builds trust, and believe true success is measured by the outcomes we create for our clients.
If this kind of work and our kind of people energizes you, you've found the right place.
Who You Are
You are a quality-driven, experienced engagement leader with a strong track record delivering complex, custom software and design engagements in consulting environments, over 10 years. You bring together delivery rigor, product thinking, client partnership, and people leadership enabling high-performing teams while driving meaningful outcomes for clients and for 8th Light.
You operate comfortably in increasingly data-intensive and AI-enabled environments, applying sound judgment to build trust, align stakeholders, and drive meaningful outcomes in complex delivery contexts.
You also have:
- Deep hands-on experience with a variety of delivery methodologies and frameworks, including fluency with Agile (Scrum, Kanban), and the judgment to adapt PDLC and SDLC practices to context, scale, risk profile, and client maturity.
- Proven experience integrating AI-enabled tools and workflows to rethink discovery, delivery, and decision-making.
- Demonstrated success leading and overseeing multiple software engagements across a variety of clients, products, and industries.
- A history of building trusted, long-term relationships with senior client delivery, product, and technology leaders.
- Led inclusive, cross-functional forums that support discovery, alignment, decision-making, and problem-solving.
- Made thoughtful recommendations and set clear direction in the face of ambiguity, risk, and competing priorities.
- Served as a career manager and coach, supporting the growth, performance, and engagement of team members.
- Communicated clearly and empathetically with executives, clients, and colleagues, balancing advocacy, transparency, and accountability.
What You'll Do At 8th Light
As an engagement leader, you'll oversee multiple client accounts, partnering closely with account and practice leaders to drive delivery excellence, client outcomes, and business growth. You'll be accountable for engagement health, delivery quality, client relationships, utilization, and people leadership.
You'll also:
- Serve as an embedded, trusted advisor to client executives and senior leaders, providing guidance on delivery strategy, organizational dynamics, and decision-making in complex, evolving environments.
- Act as the day-to-day orchestrator of client engagements, aligning teams, stakeholders, and delivery practices to ensure clarity, momentum, and consistent progress toward outcomes.
- Participate in account planning, opportunity identification, and business development activities in partnership with account leadership.
- Develop and maintain multi-horizon roadmaps, delivery plans, and release strategies across complex or long-running engagements.
- Absorb complexity and work with teams and clients to resolve blockers, so teams can stay focused on outcomes.
- Monitor and evolve engagement operating models as teams, clients, and products mature, adapting ways of working to support learning, scale, and long-term outcomes.
- Build AI and agentic workflows into how you run engagements day to day, including status reporting, delivery planning, risk tracking, and client communications.
- Coach direct reports and work with fellow career managers on consistent feedback and career growth, while modeling our Values and supporting an inclusive, collaborative culture.
- Contribute to 8th Light by serving as a mentor, leading or designing workshops internally or for clients, representing 8th Light in the tech community, or supporting our hiring processes.
Strongly Preferred Skills
We work across many domains and encourage candidates with relevant experience to apply. We are particularly interested in candidates who bring experience in:
- Account leadership, including participation in account planning, opportunity shaping, and client growth initiatives.
- A strong technical background that enables effective partnership with senior engineers, architects, and designers.
How You'll Be Supported
At 8th Light, we believe our people are our greatest asset. Their growth, well-being, and success shape our future.
Our wellness package is designed with the Whole YOU in mind and includes:
- A robust L&D program featuring unlimited access to thousands of books, courses, and expert-led training on the O'Reilly learning platform.
- Annual financial stipend and time allotment for learning & development
- Coworking support for our global team
- Flexible PTO
- 12 weeks of new parent leave available for eligible employees
See our full list of Benefits.
A Note on Compensation
At 8th Light, we are committed to a compensation philosophy that is transparent, fair, and helps us attract and retain top talent in alignment with our company's strategic growth goals and clients' needs.
We benchmark our salaries using Geographic Structures to establish competitive pay ranges within the regions where 8th Lights live. Base compensation for our Engagement Manager position within our four US structures are as follows:
- Structure 1 (Tampa Metro, Ohio, Virginia, Wisconsin)
- RANGE: $139,462 - $174,327 USD
- Structure 2 (Chicago Metro, Miami Metro, Philadelphia Metro, Raleigh Metro)
- RANGE: $146,553 - $183,191 USD
- Structure 3 (Austin Metro, Boston Metro, DC Metro)
- RANGE: $156,008 - $195,010 USD
- Structure 4 (Los Angeles, Seattle, New York City)
- RANGE: $162,627 - $203,283 USD
This role is also eligible for our client service bonus plan. Reach out to recruiting@8thlight.com for more relevant information pertaining to your local market.
8th Light Hubs and Geographies
As a remote-first company, 8th Light's culture is rooted in strong connections that extend across our teams, regions, and beyond client work. We are a distributed team across the United States, Canada, and the United Kingdom, with hubs in Chicago, London, Los Angeles, New York, and Seattle.
If you are hired into a hub, you will be a part of a team with regular rituals around coworking and community building. For team members outside of those cities, we offer access to coworking spaces to foster continued collaboration and connection across our global team.
In most cases, our consulting engagements do not require travel.
We hope to see you apply!
#LI-Remote
CPRA Notice for California Residents
A Note on Your Privacy
At 8th Light, one of our core values is Honesty that builds trust — and that shapes how we approach hiring. We want you to have a clear picture of who we are, what we're looking for, and how we handle your information throughout the process.
Before submitting your application, please take a moment to review our Global Candidate Privacy Notice. By applying, you acknowledge that you've read it.
See All 1,615+ Remote Technical Services Supervisor Jobs
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Find JobsRemote Technical Services Supervisor Job Market
Who's Hiring
- CVS Health45
- DigitalOcean24
- Veeva Systems23
- Pinterest18
- Ursus15
Top Industries Hiring
- Technology & Software144
- Consulting & Professional Services23
- Staffing & Recruiting16
- Banking & Financial Services16
- Manufacturing11
What Employers Look For
The qualifications that appear most often in remote technical services supervisor jobs.
- Three to five years of experience supervising technical or field service teams
- Proficiency with ticketing and service management platforms such as ServiceNow or Salesforce Service Cloud
- Strong knowledge of troubleshooting methodologies and root cause analysis processes
- Associate or bachelor's degree in a technical field such as electronics, IT, or engineering technology
- Experience managing SLA compliance, escalation workflows, and performance reporting
- Relevant certification such as CompTIA A+, Network+, or an industry-specific credential preferred
Tips for Your Remote Technical Services Supervisor Job Search
Apply early to remote roles that fit
Migrate Mate lists remote technical services supervisor openings from across the U.S. in one place. Search for roles that match your technical background and team leadership experience, then apply directly without delay since remote openings often close fast.
Show async leadership in your resume
Remote employers want supervisors who can manage escalations, run standups, and coach technicians without being in the same room. Highlight experience running distributed teams, using ticketing platforms like ServiceNow or Jira, and resolving incidents across time zones.
Prepare for remote-specific interview questions
Remote hiring managers will ask how you handle team accountability, track service metrics, and communicate across shifts without face-to-face interaction. Have concrete examples ready that show you've successfully supervised technical staff in a fully remote or hybrid environment.
Demonstrate written communication skills upfront
Remote technical services supervisors live in Slack, email, and ticketing queues. A sharp, well-structured application message signals you can communicate clearly without body language. Write your cover note the way you'd write an internal escalation memo: direct, organized, and actionable.
Remote Technical Services Supervisor Jobs: Frequently Asked Questions
How do I get a remote technical services supervisor job?
Target companies with distributed support teams or remote-first operations, since they're built to onboard technical supervisors without an office. Remote employers screen hard for self-direction, clear written communication, and the ability to run incident escalations and team check-ins asynchronously. Candidates who can show experience coordinating cross-functional technical teams without in-person oversight, and who document their leadership process clearly, have a real edge.
Which companies hire remote technical services supervisors?
Companies hiring remote technical services supervisors right now include CVS Health, DigitalOcean, and Veeva Systems, based on current remote listings on Migrate Mate as of November 2026. Remote-first software companies, managed IT service providers, and distributed enterprise technology teams make up the bulk of employers in this space.
Can you get a remote technical services supervisor job with no experience?
Yes, but remote entry-level supervisor roles are harder to land because you're expected to manage independently from day one without a local manager nearby. Remote-first companies and smaller distributed teams are more open to candidates stepping into the role early. Showing a history of leading technical projects, mentoring junior staff, or running ticketing queues without direct supervision can substitute for a formal supervisor title.
Do you need a degree for remote technical services supervisor jobs?
Not always. Remote employers in this role weigh practical technical expertise, demonstrated leadership, and results over formal credentials. Certifications in ITIL, CompTIA, or vendor-specific platforms carry real weight, especially when paired with a clear record of managing technical workflows or support teams. Employers hiring remotely often prioritize proven async communication skills and independent problem-solving over a specific degree.
Which industries hire the most remote technical services supervisors?
Remote technical services supervisor roles concentrate in Technology & Software, Consulting & Professional Services, and Staffing & Recruiting, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on geographically distributed technical teams that need experienced supervisors to coordinate support operations and maintain service standards without centralized offices.
See All 1,615+ Remote Technical Services Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
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