Remote Training Manager Jobs
Remote Training Manager jobs are open across the US at companies hiring remotely, from entry-level roles at remote-first startups to senior roles on large distributed teams, with employers like Curvion Blue, Alliant Insurance Services, and Panoramic Health hiring right now. See the openings below and apply to the ones that match your experience.
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Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The University of Miami/UHealth Department of UHealth Connect has an exciting Full Time opportunity for a Manager, Contact Center Training position to work remotely.
Core Job Summary
The Manager, Contact Center Training leads the development and execution of training programs for UHealthConnect, supporting the continued centralization and expansion of patient access services. This role provides strategic direction and ensures alignment of training across enterprise operations, including scheduling, registration, and other patient-facing functions.
The incumbent drives standardized, end-to-end training solutions that support key performance metrics and incorporate industry best practices across customer service, contact handling, Epic EMR, NICE CXone, Kyruus Health, and workforce systems. Training programs are designed to support a fully remote workforce while promoting consistency, efficiency, and a high-quality patient experience.
This role integrates training with operational workflows and partners with operational leadership and the Quality Management team to develop, optimize, and sustain training solutions that reinforce standard processes and enable continuous improvement.
Core Responsibilities
- Collaborates with leadership to define and implement training strategies that support the integration and centralization of multiple lines of business within UHealthConnect, ensuring alignment with organizational priorities and performance goals.
- Oversees the development, execution, and continuous improvement of enterprise-wide training programs for scheduling, registration, and other patient-facing services, ensuring consistency across workflows and service lines.
- Leads the design and delivery of training curricula aligned to core systems and technologies, including Epic EMR, NICE CXone, Kyruus Health, and workforce management tools, ensuring effective adoption and utilization.
- Designs and oversees training programs for a fully remote workforce, leveraging virtual facilitation techniques to ensure effective delivery, engagement, and knowledge retention across distributed teams.
- Develops and implements online, self-paced, and self-directed training modules, including e-learning and simulation-based content, to support scalable learning and independent skill development.
- Establishes and maintains scalable training frameworks that support onboarding, cross-training, and ongoing education, promoting workforce flexibility and operational efficiency across multiple service lines.
- Supervises and develops training staff, providing leadership, coaching, and performance management to maintain a high-performing and cohesive training team.
- Partners with operational leadership, project teams, and subject matter experts to translate workflows, system enhancements, and business processes into standardized training content and learning solutions.
- Oversees training readiness for system implementations, workflow updates, and organizational initiatives, coordinating virtual training delivery, simulations, and end-user support to ensure successful adoption.
- Collaborates with the Quality Management (QM) team to incorporate performance insights into training enhancements and ensures training programs reinforce standardized documentation practices and system utilization.
- Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policies and procedures.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Core Qualifications
Bachelor’s degree in relevant field required
Minimum 5 years of relevant experience required
Knowledge, Skills and Abilities:
- Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
- Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
- Financial Oversight: Knowledge of financial operations and management.
- Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
- Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
- Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.
Any relevant education, certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The University of Miami/UHealth Department of UHealth Connect has an exciting Full Time opportunity for a Manager, Contact Center Training position to work remotely.
Core Job Summary
The Manager, Contact Center Training leads the development and execution of training programs for UHealthConnect, supporting the continued centralization and expansion of patient access services. This role provides strategic direction and ensures alignment of training across enterprise operations, including scheduling, registration, and other patient-facing functions.
The incumbent drives standardized, end-to-end training solutions that support key performance metrics and incorporate industry best practices across customer service, contact handling, Epic EMR, NICE CXone, Kyruus Health, and workforce systems. Training programs are designed to support a fully remote workforce while promoting consistency, efficiency, and a high-quality patient experience.
This role integrates training with operational workflows and partners with operational leadership and the Quality Management team to develop, optimize, and sustain training solutions that reinforce standard processes and enable continuous improvement.
Core Responsibilities
- Collaborates with leadership to define and implement training strategies that support the integration and centralization of multiple lines of business within UHealthConnect, ensuring alignment with organizational priorities and performance goals.
- Oversees the development, execution, and continuous improvement of enterprise-wide training programs for scheduling, registration, and other patient-facing services, ensuring consistency across workflows and service lines.
- Leads the design and delivery of training curricula aligned to core systems and technologies, including Epic EMR, NICE CXone, Kyruus Health, and workforce management tools, ensuring effective adoption and utilization.
- Designs and oversees training programs for a fully remote workforce, leveraging virtual facilitation techniques to ensure effective delivery, engagement, and knowledge retention across distributed teams.
- Develops and implements online, self-paced, and self-directed training modules, including e-learning and simulation-based content, to support scalable learning and independent skill development.
- Establishes and maintains scalable training frameworks that support onboarding, cross-training, and ongoing education, promoting workforce flexibility and operational efficiency across multiple service lines.
- Supervises and develops training staff, providing leadership, coaching, and performance management to maintain a high-performing and cohesive training team.
- Partners with operational leadership, project teams, and subject matter experts to translate workflows, system enhancements, and business processes into standardized training content and learning solutions.
- Oversees training readiness for system implementations, workflow updates, and organizational initiatives, coordinating virtual training delivery, simulations, and end-user support to ensure successful adoption.
- Collaborates with the Quality Management (QM) team to incorporate performance insights into training enhancements and ensures training programs reinforce standardized documentation practices and system utilization.
- Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policies and procedures.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Core Qualifications
Bachelor’s degree in relevant field required
Minimum 5 years of relevant experience required
Knowledge, Skills and Abilities:
- Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
- Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
- Financial Oversight: Knowledge of financial operations and management.
- Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
- Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
- Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.
Any relevant education, certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff
See All 164+ Remote Training Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Training Manager JobsRemote Training Manager Job Market
Who's Hiring
- Curvion Blue17
- Alliant Insurance Services8
- Panoramic Health5
- Innodata4
- Oscar Health4
Top Industries Hiring
- Insurance17
- Technology & Software16
- Healthcare & Medical Services16
- Biotechnology & Pharmaceuticals10
- Medical Devices7
What Employers Look For
The qualifications that appear most often in remote training manager jobs.
- Bachelor's degree in human resources, education, organizational development, or a related field
- Three or more years of experience designing and delivering corporate training programs
- Proficiency with a learning management system such as Cornerstone, Workday Learning, or SAP SuccessFactors
- Demonstrated ability to measure training effectiveness using assessments, surveys, or performance metrics
- Experience facilitating both in-person and virtual instructor-led training sessions
- Certification such as CPTD, CPLP, or ATD preferred for senior-level roles
Tips for Your Remote Training Manager Job Search
Quantify your training impact clearly
Hiring managers want outcomes, not activities. Replace phrases like 'delivered training sessions' with specifics: how many employees you trained, how completion rates changed, or how quickly new hires reached full productivity after a program you designed.
Tailor your resume to the industry
Training manager roles in healthcare look nothing like those in retail or financial services. Mirror the industry's language in your resume, whether that's 'clinical onboarding,' 'compliance certification,' or 'sales enablement,' so your experience reads as directly relevant rather than transferable.
Apply early to roles that fit
Migrate Mate lists training manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target roles by LMS platform fit
Many postings name a specific learning management system, such as Workday Learning, Cornerstone, or SAP SuccessFactors. Filter your search by the platform you know best so your application leads with a direct credential match rather than a general claim of LMS experience.
Prepare a portfolio of actual training materials
Bring a sample facilitator guide, a slide deck, or a course outline you built yourself to the interview, even as a PDF. Seeing real work product removes ambiguity about your instructional design ability in a way that a resume bullet never can.
Negotiate scope, not just title
When you reach the offer stage, ask what the training budget looks like, how many direct reports you'd manage, and whether the role owns curriculum design or only facilitation. Those details shape how much the position grows your career and are often flexible before you sign.
Remote Training Manager Jobs: Frequently Asked Questions
How do I get a remote training manager job?
Target companies that already run distributed teams, since they hire remotely by default and know how to onboard someone they never meet in person. Remote training manager employers screen hard for self-direction and clear written communication on top of the core skills, so show evidence you can own work without someone over your shoulder. Apply to the openings above that match your experience.
Which companies hire remote training managers?
Employers currently hiring remote training managers include Curvion Blue, Alliant Insurance Services, and Panoramic Health, per current remote listings on Migrate Mate as of June 2026. Remote-first firms and large companies running distributed teams post the most remote training manager roles.
Can you get a remote training manager job with no experience?
Yes, but it is harder than an on-site role, because remote work expects you to operate independently from the start. Entry-level remote training manager openings do exist, especially at remote-first companies, and a portfolio of real work helps more than a long resume. Applying broadly to the roles that fit improves your odds.
Do you need a degree for remote training manager jobs?
Not always. Many employers hire remote training managers on demonstrated skills and prior work rather than a specific degree, though some larger companies still prefer one. Showing relevant results matters more than a credential for most remote training manager roles.
Which industries hire the most remote training managers?
Remote training manager roles concentrate in Insurance, Technology & Software, and Healthcare & Medical Services, based on current remote listings on Migrate Mate as of June 2026. These sectors run distributed teams and hire training managers remotely most consistently.
See All 164+ Remote Training Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Training Manager Jobs