Remote Vice President of Academic Affairs Jobs
Remote Vice President of Academic Affairs jobs are open across the U.S. at online universities, edtech platforms, and distributed higher education organizations building out academic leadership teams. Employers hiring remotely right now include Emory University, Learner Education, and GenScript. See the openings below and apply to the ones that match your experience.
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Job Title: Academic Operations Specialist (Mandarin)
Location: San Jose, CA
Job Type: Full-Time, 40hrs/week
Pay Range: $25-28/hour + performance-based commission, targeted $50K-$74K/year
Mandarin speaking and writing is required for this position
Who We Are:
Think Academy US, a 100% owned subsidiary of TAL Education Group (NYSE: TAL), is a recently established education technology (Ed-Tech) company providing K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children's ability to think critically, strengthen their logic skills, and help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.
Think Academy is seeking a high-energy, high-potential Academic Operations Specialist to set up the customer success journey. This person should be passionate about helping and supporting students' learning experiences, take full ownership of user experience, learn quickly, handle complex situations, and consistently deliver a high standard of service. This role is critical to ensuring that our customers (mostly parents) receive timely, accurate, and professional assistance across multiple communication channels.
Key Responsibilities:
Customer Support
- Provide ongoing support to enrolled students and parents, responding promptly to inquiries and resolving issues throughout the learning journey.
- Serve as a trusted point of contact for families and deliver professional guidance and assistance.
Student & Family Follow-Up
- Monitor student progress and parent needs, ensuring a positive learning experience.
- Assist with course scheduling, class changes, leave requests, and other academic support services.
Complaint Resolution
- Handle parent feedback and concerns professionally and empathetically.
- Collaborate with internal teams to investigate issues, implement solutions, and maintain strong customer relationships.
Cross-Functional Collaboration
- Document customer feedback and service interactions accurately.
- Partner closely with teaching and operations teams to continuously improve service processes and the overall customer experience.
Qualifications
- Bachelor's degree or above.
- Fluent Mandarin communication skills; able to read English at an intermediate level (CET-4 or equivalent preferred).
- Comfortable working long-term evening shifts in a remote work environment.
- Must have a personal computer and reliable internet connection.
- Prior experience in customer service, student services, academic advising, class management, or educational administration is preferred.
- Experience in the education industry is a plus.
- Strong communication, problem-solving, and interpersonal skills.
- Customer-focused, detail-oriented, and able to handle parent inquiries and concerns with patience and professionalism.
Work Hours:
- 40 hours per week (one weekend date required)
- Mon-Saturday: 1pm-10pm (break from 6:00-7:00pm)
- Sundays WFH
Compensation & Benefits:
- $25-28/hour + performance-based commission, targeted $50K-$74K/year
- 401(k) Match
- Health, vision, dental insurance
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Job Title: Academic Operations Specialist (Mandarin)
Location: San Jose, CA
Job Type: Full-Time, 40hrs/week
Pay Range: $25-28/hour + performance-based commission, targeted $50K-$74K/year
Mandarin speaking and writing is required for this position
Who We Are:
Think Academy US, a 100% owned subsidiary of TAL Education Group (NYSE: TAL), is a recently established education technology (Ed-Tech) company providing K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children's ability to think critically, strengthen their logic skills, and help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.
Think Academy is seeking a high-energy, high-potential Academic Operations Specialist to set up the customer success journey. This person should be passionate about helping and supporting students' learning experiences, take full ownership of user experience, learn quickly, handle complex situations, and consistently deliver a high standard of service. This role is critical to ensuring that our customers (mostly parents) receive timely, accurate, and professional assistance across multiple communication channels.
Key Responsibilities:
Customer Support
- Provide ongoing support to enrolled students and parents, responding promptly to inquiries and resolving issues throughout the learning journey.
- Serve as a trusted point of contact for families and deliver professional guidance and assistance.
Student & Family Follow-Up
- Monitor student progress and parent needs, ensuring a positive learning experience.
- Assist with course scheduling, class changes, leave requests, and other academic support services.
Complaint Resolution
- Handle parent feedback and concerns professionally and empathetically.
- Collaborate with internal teams to investigate issues, implement solutions, and maintain strong customer relationships.
Cross-Functional Collaboration
- Document customer feedback and service interactions accurately.
- Partner closely with teaching and operations teams to continuously improve service processes and the overall customer experience.
Qualifications
- Bachelor's degree or above.
- Fluent Mandarin communication skills; able to read English at an intermediate level (CET-4 or equivalent preferred).
- Comfortable working long-term evening shifts in a remote work environment.
- Must have a personal computer and reliable internet connection.
- Prior experience in customer service, student services, academic advising, class management, or educational administration is preferred.
- Experience in the education industry is a plus.
- Strong communication, problem-solving, and interpersonal skills.
- Customer-focused, detail-oriented, and able to handle parent inquiries and concerns with patience and professionalism.
Work Hours:
- 40 hours per week (one weekend date required)
- Mon-Saturday: 1pm-10pm (break from 6:00-7:00pm)
- Sundays WFH
Compensation & Benefits:
- $25-28/hour + performance-based commission, targeted $50K-$74K/year
- 401(k) Match
- Health, vision, dental insurance
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Find JobsRemote Vice President of Academic Affairs Job Market
Who's Hiring
Top Industries Hiring
- Education
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in remote vice president of academic affairs jobs.
- Terminal degree (doctorate) in an academic discipline relevant to the institution's mission
- Five or more years of progressively senior academic administrative leadership experience
- Demonstrated experience leading regional or programmatic accreditation processes
- Record of success in faculty recruitment, development, and performance evaluation
- Experience with strategic planning, budget oversight, and academic program assessment
- Proficiency with student information systems and learning management platforms
Tips for Your Remote Vice President of Academic Affairs Job Search
Apply early to remote roles that fit
Migrate Mate lists remote vice president of academic affairs openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated postings.
Show async leadership in your materials
Remote employers in higher education and edtech want evidence you can lead faculty, drive policy, and move initiatives forward without in-person oversight. Use your resume and cover letter to cite specific outcomes you delivered while managing distributed academic teams or working across time zones.
Prepare for structured written interviews
Many remote academic organizations use written case studies or async video responses early in their hiring process. Practice articulating accreditation strategy, curriculum governance decisions, and faculty conflict resolution in writing, since that is how you will communicate once hired.
Highlight experience with learning management systems
Remote vice president of academic affairs candidates who can speak fluently about Canvas, Blackboard, or Brightspace, and how academic policy gets enforced through those platforms, stand out to online universities and edtech employers building distributed academic operations.
Remote Vice President of Academic Affairs Jobs: Frequently Asked Questions
How do I get a remote vice president of academic affairs job?
Remote vice president of academic affairs roles go to candidates who can demonstrate strong academic governance, curriculum oversight, and faculty leadership without relying on in-person authority. Online universities and edtech companies screen heavily for written communication, async decision-making, and experience managing distributed academic teams. A history of leading accreditation processes or policy development remotely gives candidates a clear edge.
Which companies hire remote vice president of academic affairss?
Employers currently hiring remote vice president of academic affairss include Emory University, Learner Education, and GenScript, per current remote listings on Migrate Mate as of November 2026. These tend to be fully online universities, edtech companies, and distributed higher education networks that run academic operations entirely across remote teams.
Can you get a remote vice president of academic affairs job with no experience?
Yes, but remote vice president of academic affairs roles are senior positions, so true entry-level openings are rare. Candidates without direct VPAA experience can strengthen their case by highlighting academic program leadership, faculty coordination, or curriculum development work. Remote-first edtech organizations occasionally hire strong associate-level academic directors and promote from within.
Do you need a degree for remote vice president of academic affairs jobs?
Usually, yes. Most remote employers expect a doctorate or terminal degree in a relevant field, along with a record of academic leadership. Some edtech and corporate learning organizations will weigh demonstrated results in curriculum design or institutional strategy alongside formal credentials, but advanced education remains the standard expectation for this role.
Which industries hire the most remote vice president of academic affairss?
Remote vice president of academic affairs roles concentrate in Education and Healthcare & Medical Services, based on current remote listings on Migrate Mate as of November 2026. These sectors build academic leadership into distributed teams because their core product or service is delivered entirely online, making remote academic oversight a structural necessity.
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