Renewals Manager Jobs
Renewals Manager jobs are open across SaaS, insurance, financial services, and healthcare, from associate to senior and director level, with specializations in contract renewals, customer success, and revenue retention. Find a role that fits from the openings below and apply directly.
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INTRODUCTION
Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision. Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day. Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe.
ABOUT THE ROLE:
This is a hybrid role based in our central Austin office, with a minimum of 3 days/week on-site.
We're looking for a Renewals Manager to join our growing Customer Success organization. In this role, you'll own a high-velocity book of renewal business across our SMB and mid-market customer segments, working closely with Account Executives, Customer Success Managers, and Finance to ensure customers renew on time and at the right value. The reports directly to the Director of Customer Success Management. This is a great opportunity for someone early in their SaaS career who is excited about customer retention, data-driven selling, and working in a fast-paced, technical environment.
YOU WILL:
- Own and manage a portfolio of renewal opportunities across SMB and mid-market accounts, ensuring timely and accurate renewal execution
- Partner with Customer Success Managers and Account Executives to identify at-risk accounts early and develop retention strategies
- Drive renewal forecasting accuracy by maintaining up-to-date opportunity data in Salesforce
- Lead commercial conversations with customers around contract terms, pricing, and multi-year options
- Identify and execute upsell and expansion opportunities at renewal time in collaboration with the sales team
- Work cross-functionally with Finance, Legal, and Deal Desk to ensure contracts are processed accurately and on time
- Track and report on renewal metrics including net revenue retention (NRR), churn, and on-time renewal rate
- Continuously improve renewal processes, playbooks, and templates to scale the program
YOU HAVE:
- 5-7 years of experience in a renewals, inside sales, account management, or customer success role at a SaaS company
- Demonstrated ability to manage a high-volume pipeline and consistently hit quota or renewal targets
- Strong organizational skills with the ability to prioritize and juggle multiple accounts and deadlines simultaneously
- Clear, professional communication skills — written and verbal — with comfort leading customer-facing conversations
- Experience working in Salesforce or a comparable CRM to manage pipeline and forecast
- A collaborative mindset and eagerness to work cross-functionally in a fast-moving environment
NICE TO HAVE:
- Experience in a technical SaaS, open source, cloud infrastructure, or developer tools company
- Familiarity with data streaming, Kafka, or AI/ML infrastructure concepts
- Exposure to renewal-specific tools such as Gong, ChurnZero, or Clari
- Startup or pre-IPO experience
COMPENSATION
- U.S. base salary range for this role is $105,000, not including bonus and/or commission. Our salary ranges are determined by role, level, and location. We strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.
Join Redpanda if you'd enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. You'll dive into a nimble, high-impact team with the latest AI tools — and the budget to actually use them.
#LI-Remote
INTRODUCTION
Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision. Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day. Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe.
ABOUT THE ROLE:
This is a hybrid role based in our central Austin office, with a minimum of 3 days/week on-site.
We're looking for a Renewals Manager to join our growing Customer Success organization. In this role, you'll own a high-velocity book of renewal business across our SMB and mid-market customer segments, working closely with Account Executives, Customer Success Managers, and Finance to ensure customers renew on time and at the right value. The reports directly to the Director of Customer Success Management. This is a great opportunity for someone early in their SaaS career who is excited about customer retention, data-driven selling, and working in a fast-paced, technical environment.
YOU WILL:
- Own and manage a portfolio of renewal opportunities across SMB and mid-market accounts, ensuring timely and accurate renewal execution
- Partner with Customer Success Managers and Account Executives to identify at-risk accounts early and develop retention strategies
- Drive renewal forecasting accuracy by maintaining up-to-date opportunity data in Salesforce
- Lead commercial conversations with customers around contract terms, pricing, and multi-year options
- Identify and execute upsell and expansion opportunities at renewal time in collaboration with the sales team
- Work cross-functionally with Finance, Legal, and Deal Desk to ensure contracts are processed accurately and on time
- Track and report on renewal metrics including net revenue retention (NRR), churn, and on-time renewal rate
- Continuously improve renewal processes, playbooks, and templates to scale the program
YOU HAVE:
- 5-7 years of experience in a renewals, inside sales, account management, or customer success role at a SaaS company
- Demonstrated ability to manage a high-volume pipeline and consistently hit quota or renewal targets
- Strong organizational skills with the ability to prioritize and juggle multiple accounts and deadlines simultaneously
- Clear, professional communication skills — written and verbal — with comfort leading customer-facing conversations
- Experience working in Salesforce or a comparable CRM to manage pipeline and forecast
- A collaborative mindset and eagerness to work cross-functionally in a fast-moving environment
NICE TO HAVE:
- Experience in a technical SaaS, open source, cloud infrastructure, or developer tools company
- Familiarity with data streaming, Kafka, or AI/ML infrastructure concepts
- Exposure to renewal-specific tools such as Gong, ChurnZero, or Clari
- Startup or pre-IPO experience
COMPENSATION
- U.S. base salary range for this role is $105,000, not including bonus and/or commission. Our salary ranges are determined by role, level, and location. We strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.
Join Redpanda if you'd enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. You'll dive into a nimble, high-impact team with the latest AI tools — and the budget to actually use them.
#LI-Remote
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Find Renewals Manager JobsRenewals Manager Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Adobe3
- Fivetran2
- Dartmouth College1
- Impact Tech1
- Nasdaq1
Top Industries Hiring
- Technology & Software15
- Education2
- Electronics & Hardware2
- Insurance2
- Banking & Financial Services1
What Employers Look For
The qualifications that appear most often in renewals manager jobs.
- 2 or more years of experience managing subscription or contract renewals
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Demonstrated ability to meet or exceed renewal rate and retention targets
- Experience working cross-functionally with sales, finance, and customer success teams
- Strong written and verbal communication skills for executive-level client conversations
- Bachelor's degree in business, communications, or a related field
Tips for Your Renewals Manager Job Search
Quantify retention metrics on your resume
Renewals managers are evaluated on numbers, so your resume needs them. List your renewal rate, net revenue retention, and churn reduction figures for each role. Hiring managers in this space skip resumes that describe responsibilities without outcomes.
Highlight your CRM and forecasting tool experience
Most renewals manager postings screen for hands-on experience with tools like Salesforce, Gainsight, or ChurnZero. Name each platform you've used and describe what you did in it, whether that's building renewal pipelines, tracking health scores, or generating forecasts.
Apply early to roles that fit
Migrate Mate lists renewals manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target openings by contract volume and segment
Renewals roles vary widely depending on whether you're managing SMB, mid-market, or enterprise accounts. Filter your search by company size and average contract value so you're applying to roles that match your actual experience, not just the job title.
Prepare a renewal scenario for your interview
Interviewers often ask how you'd handle a customer at risk of churning or a multi-year contract up for renegotiation. Walk them through your discovery process, escalation triggers, and how you've structured conversations to get a signature without discounting unnecessarily.
Negotiate using retention impact, not just tenure
When discussing compensation, tie your ask to the revenue you've protected or grown through renewals. Framing your value around retained ARR or upsell rates is more persuasive in this role than years of experience alone.
Renewals Manager Jobs: Frequently Asked Questions
Which companies are hiring the most renewals managers?
The companies hiring the most renewals managers right now include Adobe, Fivetran, and Dartmouth College, with the largest share of openings in New York, Texas, and California, based on current listings on Migrate Mate as of June 2026. Demand is concentrated in SaaS and insurance, where recurring revenue models make dedicated renewals headcount a standard part of the go-to-market team.
How many renewals manager jobs are remote?
About 45% of renewals manager openings are fully remote or hybrid as of June 2026, reflecting how heavily the role relies on digital communication rather than in-person presence. Fully remote availability is highest for roles focused on SMB and mid-market accounts, where customer interactions happen almost entirely over video and email.
How do you become a renewals manager?
Most renewals managers start in customer success, account management, or inside sales, where they build experience managing ongoing client relationships and handling contract conversations. From there, moving into a dedicated renewals role typically requires demonstrating a consistent ability to retain revenue, comfort with forecasting tools, and the ability to run negotiations without heavy support from senior sales staff.
Can you get hired as a renewals manager without direct renewals experience?
Yes, employers will consider candidates without a formal renewals title if your background includes quota-carrying account management, customer success with retention ownership, or inside sales with contract responsibility. The key is framing your existing experience around the outcomes renewals managers are measured on: renewal rates, churn prevention, and revenue retained, rather than just relationship management activities.
What does the renewals manager interview process look like?
Most renewals manager interviews run three to four rounds. A recruiter screen comes first, focused on your background and basic tool familiarity. A hiring manager interview goes deeper on how you manage at-risk accounts and structure renewal conversations. Later rounds often include a role-play or case scenario where you walk through a mock renewal negotiation, followed by a final conversation with a cross-functional stakeholder such as a VP of Customer Success or Finance lead.
Where can I find and apply to renewals manager jobs?
You can find and apply to renewals manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and background, then apply directly to each one that fits.
See All Renewals Manager Jobs
Jump back to the full list of openings and apply to any renewals manager role that fits.
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