Retail Operations Coordinator Jobs
Retail Operations Coordinator jobs are open across specialty retail, grocery, e-commerce, and big-box chains, with specializations in inventory management, store compliance, and vendor coordination, at every level from entry-level to senior coordinator. Find a role that fits below and apply directly.
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UR MISSION
Nickey Kehoe is committed to building a category-defining and enduring company and culture. We believe in creating a sanctuary from chaos by creating spaces that are grounding and beautiful.
OUR VALUES
We believe in the necessity and value of a diverse and inclusive work environment, where employees are celebrated for their unique perspectives and our differences are seen as an opportunity to learn and grow.
We aspire to build a team of long-tenured, successful employees who love what they do. They work hard, are passionate about the company and their role, are enthusiastic collaborators with teammates, have high personal standards for excellence and accomplish important work.
POSITION SUMMARY
The Retail Operations Coordinator keeps Nickey Kehoe’s designated retail and office locations functional, supplied, and equipped for daily operations. Reporting to the Senior Retail Operations Manager, this role coordinates facilities maintenance, supply purchasing, everyday technology support, and routine operational reporting. The coordinator answers basic system questions using established standard operating procedures (SOPs), helps employees resolve routine issues, and follows through with service providers when additional support is needed.
DUTIES INCLUDE
Facilities and Maintenance
- Proactively identify maintenance needs and coordinate preventive service and repairs for building systems, fixtures, and equipment at assigned locations.
- Support landlord coordination as directed by the Senior Retail Operations Manager or Director of Operations, including relaying routine updates and arranging access for service visits
- Obtain quotes, schedule approved vendors, coordinate site access, and confirm work is complete while limiting disruption to store and office activities.
- Maintain service schedules, vendor contacts, warranties, repair histories, and open requests. Escalate urgent conditions and costs outside approved authority.
- Support assigned installations and workplace improvement projects under the direction of the Senior Retail Operations Manager.
- Coordinate workspace setup and seating changes as headcount grows, including arranging furniture, equipment, and installation according to plans approved by management.
Supplies and Purchasing
- Monitor and replenish packaging, office, kitchen, janitorial, and other operational supplies; maintain reorder levels to prevent shortages.
- Compare vendor pricing and lead times, consolidate orders where practical, and place purchases within approved budgets and purchasing authority.
- Track deliveries, resolve order discrepancies, and verify invoices against orders and receipts before submitting to Accounts Payable.
Technology and Systems Support
- Answer basic questions about Shopify and other approved systems by referring employees to existing SOPs and guiding them through documented steps.
- Provide basic troubleshooting for computers, tablets, printers, scanners, and POS equipment using approved procedures; coordinate technical issues with the external IT provider.
- When documented steps do not resolve an issue and a software bug is suspected, help open a ticket with Shopify Support or the relevant application provider. Capture screenshots, error messages, steps to reproduce the issue, and operational impact.
- Track support tickets through resolution, communicate updates, and confirm the issue is resolved with the affected employee. Escalate process questions not covered by an SOP to the appropriate internal owner.
- Maintain equipment assignment records and coordinate approved onboarding and offboarding requests, including device setup, returns, and account access changes, with HR and the IT provider.
Reporting and Coordination
- Maintain a shared request tracker for facilities, supplies, and technology issues, recording priority, owner, status, and next steps.
- Prepare concise updates on open requests, recurring issues, supply and maintenance spending, and upcoming needs for the Senior Retail Operations Manager.
- Pull established operational reports as assigned and flag exceptions for review. Identify gaps in existing SOPs and refer proposed updates to the responsible process owner.
- Perform other related duties as assigned by management.
Systems responsibilities are limited to support using approved procedures, documentation, and escalation. Business rules, data governance standards, data accuracy audits, and technical administration remain with the designated business and technology owners.
QUALIFICATIONS & KEY ATTRIBUTES
- 3-5 years experience in workplace operations, retail operations, facilities coordination, office administration, or a similar support role.
- Strong organization and follow through, with the ability to coordinate vendors, track requests, and manage priorities across multiple locations.
- Comfort with basic technology troubleshooting and the ability to explain established procedures clearly and patiently.
- Proficiency with Google Workspace and Excel or Google Sheets, including maintaining trackers, sorting and filtering information, and using basic formulas.
- Familiarity with Shopify or Shopify POS is preferred, along with experience using support tickets or project management tools.
- Experience obtaining quotes, purchasing supplies, reviewing invoices, and working within approved budgets.
- Clear written and verbal communication, attention to detail, discretion with company information, and sound judgment about when to escalate issues.
WORKING CONDITIONS
Work is performed in retail and office environments and includes computer use, walking locations to identify service needs, and coordinating onsite vendors. Local travel between assigned locations may be required. The role involves handling routine supplies and small technology equipment, with assistance as needed. Work location, schedule, and location coverage will be established by management.
California Job Applicant Privacy Notice
Nickey Kehoe collects and processes personal information of California residents who apply for a job with us. This includes identifiers (name, address), professional or employment information, and sensitive personal information (such as government-issued IDs for background checks) to evaluate your candidacy, for legal compliance, and to improve our recruitment efforts. For more details about your rights, the categories of information we collect, and our privacy practices, please review our .
Pay: $30.00 - $35.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Location:
- Los Angeles, CA 90036 (Preferred)
Work Location: Hybrid remote in Los Angeles, CA 90036
Retail Operations Coordinator Jobs by Experience Level
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Find JobsRetail Operations Coordinator Job Market
Who's Hiring



Top Industries Hiring
- Biotechnology & Pharmaceuticals
- Consulting & Professional Services
- Retail
- Distribution & Wholesale
What Employers Look For
The qualifications that appear most often in retail operations coordinator jobs.
- Two or more years of retail operations, store support, or supply chain coordination experience
- Proficiency with inventory management systems and point-of-sale platforms
- Experience executing planograms, floor sets, or merchandising resets at scale
- Strong skills in Microsoft Excel or Google Sheets for reporting and tracking
- Ability to coordinate across store teams, vendors, and corporate merchandising departments
- Familiarity with loss prevention protocols, shrink metrics, and compliance auditing processes
Tips for Your Retail Operations Coordinator Job Search
Tailor your resume to store systems
Retail operations coordinators are expected to know the tools on day one. Call out the specific inventory and point-of-sale systems you've used by name, because hiring managers scan for them before reading anything else on your resume.
Quantify shrink reduction and compliance results
Generic retail experience won't separate you. Translate your work into outcomes like audit pass rates, stockout reduction, or planogram compliance scores. Numbers tied to operational metrics get attention in a way that job-duty descriptions don't.
Apply early to roles that fit
Migrate Mate lists retail operations coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that match your channel experience
Brick-and-mortar, e-commerce fulfillment, and omnichannel operations are distinct skill sets to employers. Filter your search by the retail format you know best so your application speaks directly to what the hiring manager needs covered.
Prepare for scenario-based interview questions
Expect interviewers to present a real operational breakdown, like a planogram rollout going wrong or a vendor delivery arriving short, and ask how you'd respond. Walk through your decision process step by step, naming the stakeholders you'd contact and why.
Follow up after the interview with a process detail
A generic thank-you note won't move the needle. Reference a specific operational challenge from the interview and briefly explain how you've solved something similar. It reinforces that you were listening and that your experience translates directly.
Retail Operations Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most retail operations coordinators?
The most active employers for retail operations coordinators right now are IQVIA, Ashley | The Wellsville, and University of Florida, and the most openings are in Florida, California, and Texas, based on current listings on Migrate Mate as of November 2026. Demand tends to concentrate in regions with large distribution networks and high store density.
How many retail operations coordinator jobs are remote?
About 60% of retail operations coordinator openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of most store-level and field coordination work. Sub-functions like vendor compliance reporting, e-commerce operations support, and corporate merchandise planning are the most likely to offer remote flexibility.
How do you become a retail operations coordinator?
Start by building direct retail floor experience in roles like assistant manager, department lead, or inventory specialist, where you handle receiving, planogram execution, and loss prevention. Move into coordination by taking on cross-store projects or corporate rollout support. Strengthen your profile by learning inventory systems and demonstrating that you can manage vendor relationships and analyze operational data.
Can I get hired as a retail operations coordinator with little or no experience?
Some employers will hire candidates with strong retail floor backgrounds even if the coordinator title is new to them. Focus your application on operational tasks you've already handled, such as scheduling, cycle counts, compliance checks, or new store setup. Smaller regional chains and specialty retailers are generally more open to developing candidates who show strong operational instincts and attention to process.
What does the retail operations coordinator interview process look like?
Most processes start with a phone screen focused on your retail background and familiarity with operations systems. A second round typically involves a hiring manager or district-level leader asking situational questions about how you handle compliance issues, vendor problems, or cross-functional coordination. Some employers add a brief take-home exercise involving a scheduling conflict or inventory discrepancy to assess how you approach operational problem-solving.
Where can I find and apply to retail operations coordinator jobs?
You can find and apply to retail operations coordinator jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and apply directly to each listing.
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