Mid Level Retail Operations Coordinator Jobs
Mid level retail operations coordinator jobs go to professionals ready to own operational projects end to end, mentor junior staff, and drive process decisions with limited oversight. Roles run across Healthcare & Medical Services, Education, and Consulting & Professional Services, with a mix of on-site, hybrid, and remote settings, and employers like Houston Methodist, Emory University, and Amazon hiring at this level now.
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Job Description
We are immediately hiring Last Mile Operations Coordinator (DOT REGULATED DRIVERS) internally titled, Customer Service Operations Lead in Lockbourne, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
- Pay Type: Weekly
- Hourly Pay: $23.00
- Schedule: Monday through Friday from 6:00 AM to 2:30 PM.
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
Summary
The Customer Service Operations Lead is responsible for assisting the management staff with leading and supporting the clerical staff. They will assist management by supporting and overseeing office and warehouse functions as it relates to: billing, dispatching, client request and relationships, and customer escalations.
Essential Functions
- Achieve customer metrics to ensure performance goals are successfully met, decrease incident rates, comply with Standard Operating Procedures (SOPs), etc.
- Monitor calls and be prepared to de-escalate calls.
- Oversee all paperwork associated with orders and maintain the corresponding files.
- Maintain a current procedure book for the customer service jobs and functions.
- Act as a liaison between operations and the customer, in administration of accounts and between the office and customer regarding credit charges.
- Coordinate special customer requests with the transportation and operations departments, expediting orders as necessary.
- Compile statistical information from manifest data and prepares related reports.
- Help lead the execution of daily dispatch to include the planning, delivery, monitoring of assigned loads, drivers, and equipment in tandem with the customer's requirements for production plans, routes and schedules.
- Maintain a good working relationship with customer(s) by responding to all inquiries and complaints concerning shipments, inventory count requests, etc., in a courteous and efficient manner.
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Strong verbal and written communication skills
- Ability to simultaneously handle multiple priorities
Qualifications
- H.S. diploma/GED required
- Three (3) years or more Customer Service experience required
DOT Regulated: No
Inside Ryder: Women Leading in Supply Chain Operations. 137. Warehouse Supervisor Careers
We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!
Apply Here With Ryder Today
EEO/AA/Female/Minority/Disabled/Veteran
Job Category: Customer Service
Our Culture & Commitment
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type
Hourly
Minimum Pay Range:
23
Maximum Pay Range:
23
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
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Find JobsMid Level Retail Operations Coordinator Job Market
Who's Hiring
- Houston Methodist10

- Emory University9

- Amazon8

- Anne Arundel County Public Schools8

- Jobot7

Top Industries Hiring
- Healthcare & Medical Services134
- Education112
- Consulting & Professional Services32
- Technology & Software29
- Construction & Real Estate23
Mid Level Retail Operations Coordinator Jobs: Frequently Asked Questions
How do I get a mid level retail operations coordinator job?
Position yourself around ownership, not just task completion. Highlight projects you led independently, process improvements you initiated, and results you can quantify. Tailor your resume to show cross-functional coordination, vendor or inventory management, and any experience coaching newer team members. Employers at this level want candidates who can operate with minimal oversight, so lead with examples that demonstrate that directly.
Which companies hire mid level retail operations coordinators?
Companies hiring mid level retail operations coordinators right now include Houston Methodist, Emory University, and Amazon, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from a broad mix of employers, including national retailers, regional chains, and consumer goods companies that need experienced coordinators to manage day-to-day operational workflows.
Are there remote mid level retail operations coordinator jobs?
Yes, though most roles still have an on-site or hybrid component given the hands-on nature of retail operations. About 20% of mid level retail operations coordinator openings are remote or hybrid as of November 2026, with fully remote roles more common at companies where the coordinator supports e-commerce, vendor relations, or multi-location back-office functions rather than a physical store floor.
How do I move up to a mid level retail operations coordinator role?
The path to mid level is built through deepening your ownership over time. Early-career coordinators grow into mid level by moving from executing assigned tasks to managing full project cycles, building expertise in inventory systems or merchandising workflows, and demonstrating measurable impact on efficiency or cost. Consistently taking initiative on cross-functional projects and earning responsibility for results without close supervision signals readiness for mid level scope.
Which industries hire the most mid level retail operations coordinators?
Mid Level retail operations coordinator roles concentrate in Healthcare & Medical Services, Education, and Consulting & Professional Services, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at this level because they operate complex supply chains, multi-location store networks, or high-volume fulfillment operations that require experienced coordinators to keep daily workflows running effectively.