Entry Level Retention Manager Jobs
New grad retention manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated customer success work can matter more than a long resume. Most openings are on-site roles across Insurance, with employers like State Farm hiring at this level now.
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- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
- Bonus based on performance
- Company parties
- Competitive salary
- You’re the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide, making customers feel understood while confidently recommending solutions.
- You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.
At Doug Valentine - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
- Communicate with existing customers regarding renewals and coverage options.
- Review accounts and assist with updates or changes as needed.
- Identify opportunities to enhance customer satisfaction and engagement.
- Maintain accurate records and documentation of interactions.
- Collaborate with team members to meet retention and outreach objectives.
- Strong interpersonal and problem-solving abilities.
- Effective communication and listening skills.
- Detail-oriented with a focus on customer experience.
- Previous experience in customer service or account management preferred.
- Must be able to obtain applicable state insurance licenses.
- Simple IRA
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
- Bonus based on performance
- Company parties
- Competitive salary
- You’re the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide, making customers feel understood while confidently recommending solutions.
- You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.
At Doug Valentine - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
- Communicate with existing customers regarding renewals and coverage options.
- Review accounts and assist with updates or changes as needed.
- Identify opportunities to enhance customer satisfaction and engagement.
- Maintain accurate records and documentation of interactions.
- Collaborate with team members to meet retention and outreach objectives.
- Strong interpersonal and problem-solving abilities.
- Effective communication and listening skills.
- Detail-oriented with a focus on customer experience.
- Previous experience in customer service or account management preferred.
- Must be able to obtain applicable state insurance licenses.
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Entry Level Retention Manager Jobs: Frequently Asked Questions
How do I get an entry level retention manager job?
Focus on demonstrating customer-facing experience, even from internships, campus roles, or part-time service jobs. Employers at this level look for candidates who can show empathy, communication skills, and comfort with data or CRM tools. Highlighting any experience reducing churn, resolving complaints, or building customer loyalty, even in small-scale settings, gives you a clear edge over candidates with no customer success background.
Which companies hire entry level retention managers?
Companies hiring entry level retention managers right now include State Farm, based on current listings on Migrate Mate as of November 2026. At this level, subscription-based businesses, financial services firms, and direct-to-consumer brands tend to be the most active, since keeping existing customers is a core operating priority for them.
Are these new grad retention manager jobs?
Yes, many of these openings are new grad and junior roles that explicitly welcome recent graduates and candidates with little or no professional experience. A new grad-friendly posting typically accepts zero to two years of experience, counts internships or volunteer work toward that threshold, and may weigh a strong portfolio or customer-facing project over a formal work history.
Which industries hire the most entry level retention managers?
Entry Level retention manager roles concentrate in Insurance, based on current listings on Migrate Mate as of November 2026. These sectors rely heavily on repeat customers and recurring revenue, which makes retaining existing clients a priority and creates consistent demand for entry level talent in retention-focused roles.