Revenue Operations Manager Jobs in Chicago, IL

Vice President, Revenue Operations

Location (New York, Chicago)

About Smartly

Smartly is the AI-powered advertising technology company transforming how brands create, launch, optimize, and measure campaigns across the world's largest digital media platforms. Our platform combines creative automation, media optimization, and intelligence to help leading global brands achieve better business outcomes at scale. As Smartly enters its next phase of growth, we are seeking a Vice President of Revenue Operations to build and lead the operating system that powers our global commercial organization.

The Opportunity

The Vice President of Revenue Operations is a critical leadership role responsible for designing and operating the commercial infrastructure that enables predictable, scalable, and profitable growth across Smartly's global business. Reporting to the Chief Commercial Officer and partnering closely with the CEO, CFO, CRO, Product, Marketing, Customer Success, and Finance Operations leaders, this executive will lead revenue planning, forecasting, commercial systems and governance, business intelligence, systems strategy, and AI-enabled operational transformation. This leader will serve as the architect of Smartly's commercial operating model, ensuring every part of the revenue organization—from marketing and sales to customer success and partnerships—operates with clarity, accountability, and efficiency.

What You'll Own

Commercial Strategy & Operating Model:

- Design and continuously evolve Smartly's global revenue operating model to support growth across enterprise, mid-market, agency, and partner segments.
- Translate corporate objectives into measurable commercial plans, operating rhythms, and execution frameworks.
- Drive annual and quarterly planning processes, including capacity planning, territory design, coverage models, and investment prioritization.
- Partner with executive leadership to identify growth opportunities, risks, and operational improvements.

Revenue Delivery:

- Establish leading indicators, KPI frameworks, and executive dashboards that provide real-time visibility into revenue delivery.
- Lead weekly, monthly, quarterly, and annual progress reviews across the commercial organization.
- Improve forecast accuracy and drive accountability across sales, agency, customer success, and partnerships teams.
- Partner closely with FP&A to ensure operational rigor, financial accountability, delivery of FP&A requirements.

Revenue Systems & Data Infrastructure:

- Own the JBP strategy for Top customers with tracking mechanisms for forward momentum.
- Create a unified commercial data architecture that enables trusted reporting and decision-making.
- Drive system scalability, automation, and process standardization across regions and functions.
- Establish best-in-class data quality and operational excellence standards.

AI & Automation Transformation:

- Lead Smartly's AI-first approach to revenue operations.
- Identify opportunities to automate workflows, improve seller productivity, accelerate decision-making, and reduce operational friction.
- Partner with Product, Engineering, and Data teams to deploy AI-powered solutions across forecasting, planning, pipeline management, account prioritization, and customer intelligence.
- Establish a culture of continuous operational innovation.

Cross-Functional Leadership:

- Act as a strategic partner to Revenue, Finance, Product, Marketing, Customer Success, and Executive Leadership teams.
- Align planning, execution, and measurement across the customer lifecycle.
- Lead and develop a high-performing global Revenue Operations culture.
- Build strong operating discipline while fostering collaboration and accountability.

What We're Looking For

Experience:

- 15+ years of progressive leadership experience across Revenue Operations, Business Operations, Commercial Strategy, Sales Operations, Finance, Consulting, or related disciplines.
- Significant experience scaling global B2B SaaS, advertising technology, martech, media technology, or platform businesses.
- Experience operating at executive leadership level with responsibility for commercial planning, forecasting, governance, and performance management.
- Proven track record supporting multi-billion-dollar revenue organizations or hyper-growth technology businesses.
- Deep expertise in forecasting, compensation design, territory planning, pipeline management, and commercial analytics.
- Experience leading large-scale operational transformation initiatives.
- Demonstrated success implementing AI, automation, and advanced analytics to improve business performance.
- Experience managing and developing global teams.

Leadership Attributes:

- Strategic thinker with strong commercial acumen.
- Highly analytical and data-driven decision maker.
- Exceptional operator who can translate strategy into execution.
- Strong executive presence and ability to influence senior stakeholders.
- Comfortable navigating ambiguity and leading through change.
- Passionate about building scalable systems, teams, and processes.
- Customer-focused with a growth mindset.

Success in the First 12 Months:

- Establish a unified global revenue operating model.
- Improve forecasting accuracy and executive visibility into business performance.
- Modernize quota, territory, and incentive frameworks.
- Create scalable operating rhythms and governance processes.
- Deploy AI-driven productivity initiatives across the commercial organization.
- Strengthen alignment between Sales, Customer Success, Marketing, Finance, and Product.
- Build a world-class Revenue Operations function recognized as a strategic growth partner across Smartly.

Perks & Benefits…

- Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
- Generous healthcare packages & mental health benefits
- Monthly wellness benefit and learning reimbursement opportunities
- 401K plus matching & equity grants for all new Smartlies
- Volunteer time off days & company donation matching opportunities
- Choice of computer (MAC or PC)
- And so much more…

The base pay range for this position is as mentioned below per year, plus annual bonus. We take into consideration an individual’s background, expertise, and experience in determining final salary. In addition to annual salary, Smartly’s total rewards provide employees with stock options, medical/dental/vision insurance, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance and disability benefits.

Salary in USD: $200,000 - $275,000

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best. Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

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