Entry Level Senior IT Support Specialist Jobs
New grad senior it support specialist jobs are open to recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship work can matter more than a long resume. Most openings are on-site roles across Technology & Software, Education, and Retail, with employers like Amazon, OpenAI, and Brenntag hiring at this level now.
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Facility:
West Campus (Chase): 303 E Republic Rd, Springfield, Missouri, United States of America, 65807Department:
1709 IT Service DeskScheduled Weekly Hours:
40Hours:
7am - 6:30 pmWork Shift:
Day Shift (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
Named one of Modern Healthcare’s Best Places to work five times.Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
Acknowledged by Forbes as one of the Best Employers for New Grads.
Healthcare Innovation's Top Companies to Work for in Healthcare (2025).
Benefits
Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing and resolving technical issues, providing guidance and training to end-users, and ensuring that all issues are resolved in a timely and effective manner. The Information Technology Customer Support Analyst will also be responsible for documenting support requests and maintaining accurate records of support incidents.** This position is onsite in Springfield, Missouri**
- Education
- Preferred: Associates degree in Computer Science, Information Technology, a related field.
- Experience
- Required: 2 years of experience in IT customer support or related field, with a focus on end-user support and troubleshooting OR Associates degree in Computer Science, Information Technology, a related field.
- Skills
- Proficiency in a wider range of technologies, including networking, hardware, and more advanced software.
- Ability to analyze and resolve complex technical issues, often involving multiple systems.
- Builds and maintains positive relationships with end users by providing exceptional customer service.
- Knows when to escalate issues to a higher level support team and able to provide comprehensive information for effective escalation.
- Licensure/Certification/Registration
- N/A
Facility:
West Campus (Chase): 303 E Republic Rd, Springfield, Missouri, United States of America, 65807Department:
1709 IT Service DeskScheduled Weekly Hours:
40Hours:
7am - 6:30 pmWork Shift:
Day Shift (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
Named one of Modern Healthcare’s Best Places to work five times.Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
Acknowledged by Forbes as one of the Best Employers for New Grads.
Healthcare Innovation's Top Companies to Work for in Healthcare (2025).
Benefits
Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing and resolving technical issues, providing guidance and training to end-users, and ensuring that all issues are resolved in a timely and effective manner. The Information Technology Customer Support Analyst will also be responsible for documenting support requests and maintaining accurate records of support incidents.** This position is onsite in Springfield, Missouri**
- Education
- Preferred: Associates degree in Computer Science, Information Technology, a related field.
- Experience
- Required: 2 years of experience in IT customer support or related field, with a focus on end-user support and troubleshooting OR Associates degree in Computer Science, Information Technology, a related field.
- Skills
- Proficiency in a wider range of technologies, including networking, hardware, and more advanced software.
- Ability to analyze and resolve complex technical issues, often involving multiple systems.
- Builds and maintains positive relationships with end users by providing exceptional customer service.
- Knows when to escalate issues to a higher level support team and able to provide comprehensive information for effective escalation.
- Licensure/Certification/Registration
- N/A
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Find JobsEntry Level Senior IT Support Specialist Job Market
Who's Hiring
- Amazon23
- OpenAI4
- Brenntag3
- iHerb2
Top Industries Hiring
- Technology & Software16
- Education7
- Retail6
- Manufacturing6
- Healthcare & Medical Services6
Entry Level Senior IT Support Specialist Jobs: Frequently Asked Questions
How do I get an entry level senior it support specialist job?
Start by building hands-on experience through internships, help desk volunteer work, or a home lab where you troubleshoot real systems. Certifications like CompTIA A+ or Microsoft 365 Fundamentals signal readiness to employers even without years on a resume. Tailor your application to show problem-solving examples, and highlight any experience supporting users, configuring hardware, or resolving tickets in an academic or personal project setting.
Which companies hire entry level senior it support specialists?
Companies hiring entry level senior it support specialists right now include Amazon, OpenAI, and Brenntag, based on current listings on Migrate Mate as of September 2026. A mix of large enterprises, managed service providers, and mid-size organizations across healthcare, finance, and technology tend to post at this level as they build out support teams.
Are there remote entry level senior it support specialist jobs?
Yes, though on-site roles still make up the majority at this experience level. About 4% of entry level senior it support specialist openings are remote or hybrid as of September 2026, so candidates open to in-person work will find a wider range of opportunities, especially at organizations that prefer new team members to train alongside experienced staff.
Are these new grad senior it support specialist jobs?
Yes, these listings include new grad, recent graduate, and junior roles that explicitly welcome candidates with little or no professional experience. A new grad posting typically accepts zero to two years of experience and may count internships, academic IT projects, or a self-built portfolio in place of full-time work history. Look for postings that list certifications as preferred rather than required as a strong signal of new-grad friendliness.
Which industries hire the most entry level senior it support specialists?
Entry Level senior it support specialist roles concentrate in Technology & Software, Education, and Retail, based on current listings on Migrate Mate as of September 2026. These sectors drive consistent hiring at the entry level because they rely on large internal user bases and distributed infrastructure that require dedicated support staff to keep day-to-day operations running.