Entry Level Senior IT Support Specialist Jobs
New grad senior it support specialist jobs are open to recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship work can matter more than a long resume. Most openings are on-site roles across Technology & Software, Manufacturing, and Education, with employers like OpenAI, iFlow, and HDR hiring at this level now.
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At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
In the role of IT Support Specialist I, we'll count on you to:
- Apply technology to address business needs and constraints
- Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
- Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
- Participate in enterprise-wide IT projects and initiatives
- Diagnose system hardware, software, and operator problems
- Provide advanced troubleshooting on complicated IT issues
- Provide support for software applications
- Provide desk side training upon request for enterprise applications
- Request hardware and software through the requisition system as directed by their supervisor
- Provide hardware support, printer and printing support
- Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets
- Assist the IT Support team with software inventory where required
- Provide local office coordination and communication of technical support topics/issues of interest
- Understand client business needs and effectively match client business needs to technology solutions to implement desired solutions
- Work with Systems Administrators in performing IT infrastructure processes and procedures assigned to the team.
- Perform other duties as needed
- A valid US Driver's License is required
- Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS
- This position may include travel
- Working knowledge of Windows 11/M365.
- Knowledge of A&E Industry
- Associate's degree in Computer Science/MIS-related area or equivalent work experience
- Associate's degree in Computer Science/MIS-related area or equivalent work experience
- A minimum of 1 year of experience in technical support of PC, networks and servers
- Excellent working knowledge of personal computer and peripherals
- Experience in systems operations and maintenance
- Working knowledge of Windows 7/10/365 and Windows 2003/2008/2012 Server.
- Working knowledge of Microsoft Office applications
- Excellent client service, interpersonal and communication skills
- Self-starter able to handle multiple tasks and deadlines with minimal supervision
- Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
Primary Location
: United States-South Carolina-GreenvilleOther Locations
: United States-South Carolina-ColumbiaIndustry
: ITSchedule
: Full-timeEmployee Status
: RegularJob Posting
: Oct 30, 2026See All 18 Entry Level Senior IT Support Specialist Jobs
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Top Industries Hiring
- Technology & Software
- Manufacturing
- Education
- Science & Research
- Insurance
Entry Level Senior IT Support Specialist Jobs: Frequently Asked Questions
How do I get an entry level senior it support specialist job?
Start by building hands-on experience through internships, help desk volunteer work, or a home lab where you troubleshoot real systems. Certifications like CompTIA A+ or Microsoft 365 Fundamentals signal readiness to employers even without years on a resume. Tailor your application to show problem-solving examples, and highlight any experience supporting users, configuring hardware, or resolving tickets in an academic or personal project setting.
Which companies hire entry level senior it support specialists?
Companies hiring entry level senior it support specialists right now include OpenAI, iFlow, and HDR, based on current listings on Migrate Mate as of November 2026. A mix of large enterprises, managed service providers, and mid-size organizations across healthcare, finance, and technology tend to post at this level as they build out support teams.
Are there remote entry level senior it support specialist jobs?
Yes, though on-site roles still make up the majority at this experience level. About 15% of entry level senior it support specialist openings are remote or hybrid as of November 2026, so candidates open to in-person work will find a wider range of opportunities, especially at organizations that prefer new team members to train alongside experienced staff.
Are these new grad senior it support specialist jobs?
Yes, these listings include new grad, recent graduate, and junior roles that explicitly welcome candidates with little or no professional experience. A new grad posting typically accepts zero to two years of experience and may count internships, academic IT projects, or a self-built portfolio in place of full-time work history. Look for postings that list certifications as preferred rather than required as a strong signal of new-grad friendliness.
Which industries hire the most entry level senior it support specialists?
Entry Level senior it support specialist roles concentrate in Technology & Software, Manufacturing, and Education, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at the entry level because they rely on large internal user bases and distributed infrastructure that require dedicated support staff to keep day-to-day operations running.