Senior Technical Support Specialist Jobs in Hawaii

Senior Technical Support Specialist jobs in Hawaii are concentrated in Honolulu, Kapolei, and Hilo, where demand is steady across defense contracting, state government IT, hospitality technology, and healthcare systems. Employers like Booz Allen Hamilton, Leidos, and the Hawaii Pacific Health network regularly fill senior-level positions in help desk escalation, enterprise infrastructure, and managed services support. The most sought-after specialties include cybersecurity-adjacent support, cloud platform troubleshooting, and network operations. See the openings below and apply to the ones that match your experience.

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Overview

Open roles24
Top employerCVS Health
Top cityHonolulu, HI
Cities hiring9
Work type100% On-site
Top industryHealthcare

Showing 5 of 24+ Senior Technical Support Specialist jobs

Booz Allen Hamilton
Resource Support Analyst
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Booz Allen Hamilton
New 1m ago
Resource Support Analyst
Booz Allen Hamilton
Honolulu, Hawaii
Business Operations
Customer Service
Project & Program Management
Project Management
On-Site
High school diploma or GED
10,000+

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US Department of Veterans Affairs
Medical Support Assistant - Advanced
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US Department of Veterans Affairs
New 1m ago
Medical Support Assistant - Advanced
US Department of Veterans Affairs
Wailuku, Hawaii
Business Operations
Customer Service
Project & Program Management
Project Management
On-Site
Overseeing health insurance pre-certification
10,000+

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Cencora
Pharmacy Technician, Prior Authorization and Benefits Support
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Cencora
New 1m ago
Pharmacy Technician, Prior Authorization and Benefits Support
Cencora
Kailua, Hawaii
Healthcare Administration
Patient Services & Wellbeing
Pharmacy
Overseeing health insurance pre-certification
10,000+

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Kamehameha Schools
Associate Director, Operations Support
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Kamehameha Schools
New 1m ago
Associate Director, Operations Support
Kamehameha Schools
Kea‘au, Hawaii
Business Operations
Customer Service
Project & Program Management
Project Management
$101k - $143k/yr
High school diploma or GED
1,001-5,000

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CVS Health
District Support Pharmacist FT
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CVS Health
New 1m ago
District Support Pharmacist FT
CVS Health
Mililani Town, Hawaii
Business Operations
Customer Service
Project & Program Management
Project Management
$60 - $76/hr
Bachelor of Science
10,000+

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See All 24 Senior Technical Support Specialist Jobs in Hawaii

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Senior Technical Support Specialist Jobs by City in Hawaii

Where Hawaii roles are concentrated, by current openings.

Honolulu
14 jobs
Hilo
3 jobs
Kauai
1 job
Kahuku
1 job
Kailua
1 job
Kahului
1 job
Wailuku
1 job
Kea‘au
1 job
Mililani Town
1 job

Senior Technical Support Specialist Job Market in Hawaii

A snapshot from current Hawaii openings, updated as new roles post.

Who's Hiring

  • CVS Health
    CVS Health4
  • County of Hawaii
    County of Hawaii3
  • Booz Allen Hamilton
    Booz Allen Hamilton3
  • Mid-Pacific Institute
    Mid-Pacific Institute2
  • Cencora
    Cencora1

Top Industries Hiring

  • Healthcare & Medical Services5
  • Government & Public Sector4
  • Technology & Software2
  • Education1
  • Banking & Financial Services1

What Hawaii Employers Look For

The qualifications that appear most often in senior technical support specialist jobs across Hawaii.

  • Five or more years of technical support experience with demonstrated escalation responsibilities
  • CompTIA A+, Network+, or Security+ certification recognized by Hawaii defense and government employers
  • Proven experience supporting enterprise environments including Active Directory, VPN, and cloud platforms
  • Bachelor's degree in information technology, computer science, or a related technical field
  • Strong written and verbal communication skills for supporting a geographically distributed user base
  • Experience with ticketing systems such as ServiceNow or Jira and ITIL framework familiarity

Senior Technical Support Specialist Jobs in Hawaii: Frequently Asked Questions

How do you become a senior technical support specialist in Hawaii?

Most senior technical support specialist roles in Hawaii require a combination of a bachelor's degree in information technology or computer science and several years of hands-on support experience. Hawaii's large defense and government IT sector places particular value on CompTIA certifications and, for federal contractor roles, DoD security clearance eligibility. Candidates who progress through help desk or IT support analyst roles at Hawaii-based healthcare systems, state agencies, or defense contractors typically move into senior positions within a few years.

Which companies hire senior technical support specialists in Hawaii?

Hawaii senior technical support specialist roles are posted by CVS Health, County of Hawaii, and Booz Allen Hamilton and others right now, based on current listings on Migrate Mate as of July 2026. Hawaii's defense contracting community on Oahu and its growing managed services sector make it a consistent market for senior-level openings.

Which Hawaii cities have the most senior technical support specialist jobs?

Honolulu, Hilo, and Kauai have the most senior technical support specialist openings in Hawaii. Honolulu drives the majority of listings due to its concentration of federal agencies, defense contractors, and large healthcare systems, while Kapolei's growing business park development and Hilo's state government and university presence account for most activity outside the primary metro.

Are there remote senior technical support specialist jobs in Hawaii?

Yes, and a meaningful share of listings include a remote or hybrid option, particularly for roles focused on cloud support, software troubleshooting, or vendor management rather than hands-on hardware. About 0% of senior technical support specialist openings tied to Hawaii are remote or hybrid as of July 2026, reflecting broader industry trends. Roles requiring on-site presence tend to be tied to defense facilities or healthcare environments where in-person support is required.

How can I get hired as a senior technical support specialist in Hawaii with little or no experience?

The most realistic entry path is starting as an IT support technician or help desk analyst at a Hawaii employer and building toward a senior role over time. Hawaii Pacific Health, the University of Hawaii system, and state Department of Defense contractors regularly hire entry-level IT support staff and promote from within. Earning a CompTIA A+ or Network+ certification before applying gives candidates a clear edge, and lateral moves from roles like systems administrator or network technician are common ways to reach the senior specialist level.

Where can I find and apply to senior technical support specialist jobs in Hawaii?

You can find and apply to senior technical support specialist jobs in Hawaii on Migrate Mate, which lists current Hawaii openings. Search the listings to find roles that match your experience level and location preference, then apply directly to the ones that fit.

See All 24 Senior Technical Support Specialist Jobs in Hawaii

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