Senior Technical Support Specialist Jobs in Hawaii
Senior Technical Support Specialist jobs in Hawaii are concentrated in Honolulu, Kapolei, and Hilo, where demand is steady across defense contracting, state government IT, hospitality technology, and healthcare systems. Employers like Booz Allen Hamilton, Leidos, and the Hawaii Pacific Health network regularly fill senior-level positions in help desk escalation, enterprise infrastructure, and managed services support. The most sought-after specialties include cybersecurity-adjacent support, cloud platform troubleshooting, and network operations. See the openings below and apply to the ones that match your experience.
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The Opportunity:
The right mixture of great ideas and funding can create change. In a complex organization, allocating funding to where it can be most effective can be challenging. That’s why we need you, a finan cia l analyst who can easily navigate the requirements, policies , and regulations that govern funding, to make sure our Army intelligence customer's resources can make the most impact.
As a finan cia l analyst on our team, you’ll create a finan cia l management strategy and review reports from finan cia l enterprise systems and training resources to help our customer succeed. You’ll work with program managers, action officers, resource managers, and stakeholders to develop an actionable plan for your client to secure the funding needed to achieve their goals.
Using your knowledge of laws, regulations, and policies , you’ll help your client develop well-formed requirements. You'll provide support in the preparation, review, analysis, coordination, and maintenance of documentation and asso cia ted databases used in relevant resource management systems. Once the funding is in place, you’ll make sure the funding is used efficiently through consistent tracking and communication across the organization. This is your chance to work on high-level planning, programming, budget ing, and execution for current and future year planning and develop ment in support of Pacific intelligence operations while imparting your expertise to the team.
Join us. The world can’t wait.
You Have:
- Experience providing finan cia l analytical support, travel- related responsibilities, and training reporting in a DoD, Army, Service Component Command, Combatant Command, or Joint environment
- Experience using Army finan cia l systems, including General Fund Enterprise Business System ( GFEBS ) , Defense Travel System ( DTS ) , cProbe, Citi Manager, City Pair, and G-Invoicing
- Experience reviewing and managing Government Travel Cards ( GTC ) , Government Purchase Cards ( GPC ) , and training requests
- Experience analyzing finan cia l, budget ing, proprietary, and accounting functions, including current -year budget execution reporting and tracking and prior-year execution reporting review
- Experience with Resource Planning, Programming, Budget ing, and Execution ( PPBE ) , including current - and future-year planning and the develop ment of resource-supported programs
Knowledge of finan cia l policies and related operational procedures - Ability to communicate and present clear, concise, and timely information both written and verbally with senior-level staff
- TS/SCI clearance
- HS diploma or GED and 9+ years of experience in a professional work environment, Associate's degree and 7+ years of experience in a professional work environment, or Bachelor's degree and 3+ years of experience in a professional work environment
Nice If You Have:
- Experience as a Resource Manager, Budget Analyst, or Finan cia l Management Analyst at the Army, Service Component Command, Combatant Command, or Joint level
- Experience reviewing procurement requests, MIPRs, UFRs, and organizational agreements and recommending corrective or updated actions
- Experience develop ing finan cia l operational guidance to improve and enhance processes
- Knowledge of FOUNDRY training requirements and reporting
Knowledge of Foreign Language Training requirements and reporting
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided .
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
Remote : If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
Hybrid : If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
Onsite : If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
See All 24 Senior Technical Support Specialist Jobs in Hawaii
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Find JobsSenior Technical Support Specialist Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Senior Technical Support Specialist Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring
- CVS Health4

- County of Hawaii3

- Booz Allen Hamilton3

- Mid-Pacific Institute2
- Cencora1

Top Industries Hiring
- Healthcare & Medical Services5
- Government & Public Sector4
- Technology & Software2
- Education1
- Banking & Financial Services1
What Hawaii Employers Look For
The qualifications that appear most often in senior technical support specialist jobs across Hawaii.
- Five or more years of technical support experience with demonstrated escalation responsibilities
- CompTIA A+, Network+, or Security+ certification recognized by Hawaii defense and government employers
- Proven experience supporting enterprise environments including Active Directory, VPN, and cloud platforms
- Bachelor's degree in information technology, computer science, or a related technical field
- Strong written and verbal communication skills for supporting a geographically distributed user base
- Experience with ticketing systems such as ServiceNow or Jira and ITIL framework familiarity
Senior Technical Support Specialist Jobs in Hawaii: Frequently Asked Questions
How do you become a senior technical support specialist in Hawaii?
Most senior technical support specialist roles in Hawaii require a combination of a bachelor's degree in information technology or computer science and several years of hands-on support experience. Hawaii's large defense and government IT sector places particular value on CompTIA certifications and, for federal contractor roles, DoD security clearance eligibility. Candidates who progress through help desk or IT support analyst roles at Hawaii-based healthcare systems, state agencies, or defense contractors typically move into senior positions within a few years.
Which companies hire senior technical support specialists in Hawaii?
Hawaii senior technical support specialist roles are posted by CVS Health, County of Hawaii, and Booz Allen Hamilton and others right now, based on current listings on Migrate Mate as of July 2026. Hawaii's defense contracting community on Oahu and its growing managed services sector make it a consistent market for senior-level openings.
Which Hawaii cities have the most senior technical support specialist jobs?
Honolulu, Hilo, and Kauai have the most senior technical support specialist openings in Hawaii. Honolulu drives the majority of listings due to its concentration of federal agencies, defense contractors, and large healthcare systems, while Kapolei's growing business park development and Hilo's state government and university presence account for most activity outside the primary metro.
Are there remote senior technical support specialist jobs in Hawaii?
Yes, and a meaningful share of listings include a remote or hybrid option, particularly for roles focused on cloud support, software troubleshooting, or vendor management rather than hands-on hardware. About 0% of senior technical support specialist openings tied to Hawaii are remote or hybrid as of July 2026, reflecting broader industry trends. Roles requiring on-site presence tend to be tied to defense facilities or healthcare environments where in-person support is required.
How can I get hired as a senior technical support specialist in Hawaii with little or no experience?
The most realistic entry path is starting as an IT support technician or help desk analyst at a Hawaii employer and building toward a senior role over time. Hawaii Pacific Health, the University of Hawaii system, and state Department of Defense contractors regularly hire entry-level IT support staff and promote from within. Earning a CompTIA A+ or Network+ certification before applying gives candidates a clear edge, and lateral moves from roles like systems administrator or network technician are common ways to reach the senior specialist level.
Where can I find and apply to senior technical support specialist jobs in Hawaii?
You can find and apply to senior technical support specialist jobs in Hawaii on Migrate Mate, which lists current Hawaii openings. Search the listings to find roles that match your experience level and location preference, then apply directly to the ones that fit.
See All 24 Senior Technical Support Specialist Jobs in Hawaii
Find roles in Hawaii that match your experience and apply in just a few clicks.
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