Service Coordinator Jobs in Washington, DC
Service Coordinator jobs in Washington are in strong demand, concentrated in the Capitol Hill, Dupont Circle, and NoMa corridors across healthcare, nonprofit services, and federal contracting. Employers hiring right now include MedStar Health, DC Prep, and Jubilee Housing. Find a role that fits below and apply directly.
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Temporary Living.
Lasting Impressions.
A corporate apartment is rented to an individual or company for a short-term length of time. Corporate apartments are utilized for various reasons, including relocation, temporary job assignments, individuals in between homes or that have been displaced from their homes due to natural disasters.
Part of our vision to create an extraordinary experience and fulfilling the interim housing needs of our clients in Personalized, Innovative, and Dedicated way.
Why Work for CWS Corporate Housing?
Responsibilities: The Guest Services Coordinator serves as an essential point of contact for current and potential clients seeking corporate housing need(s) within the region. The primary purpose of this role is to provide sales support to clients by preparing pricing and availability, facilitating new lease paperwork, and ensuring the highest level of customer satisfaction.
- Provide pricing and availability options while maximizing margins, including finding creative and innovative solutions to book a lead.
- Understand and learn each corporate apartment unit location, property amenities, directions for arrival, floor plans, and any other necessary knowledge to meet client needs
- Establish and maintain relationships with clients and properties
- Ensure clients meet pre-screening qualifications prior to move-in.
- Facilitate new client lease paperwork and ensure that the corporate apartment is ready for guest move-in
- Review corporate apartment reservation status daily to determine availability status
- Identify the vacant units that have highest priority to be leased for maximum profit
- Maintain accurate and current information in electronic files for client and supply partners, and apartment communities
- Complete timely and accurate data-entry into the company systems
- Distribute leads to preferred locator in the event that client does not meet qualifications
- Respond to client inquiries with a focus on booking as many leases as possible without jeopardizing the highest level of customer service to each guest
- Answer client questions related to pricing and corporate apartment options.
- Respond to and prevent customer service issues as they arise
- Call guests before arrival to answer any last-minute questions and/or provide any additional amenities
- Respond to customer questions regarding properties, move-in/out procedures
- Act as a liaison between the area market, Business Development Associates, and Client Services team members.
- Conduct 24-hour follow-up call with each guest
- Communicate to the guest that the work order has been completed
- Follow up with clients’ issues after issue has been resolved
- Monitor all existing client work orders to ensure that requests will be completed on schedule, communicate any delays in client work orders, and update with any add on requests for guest needs
- Communicate with the Home Services department/supply chain partners
- Perform monthly marketing duties as assigned by the area manager
CWS Corporate Housing is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Monday - Friday
8:30am - 5:30pm
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Service Coordinator Jobs in Washington: Frequently Asked Questions
How do I get a service coordinator job in Washington?
Focus your search on Washington's dense nonprofit sector, federally funded social services agencies, and healthcare networks anchored in neighborhoods like Columbia Heights and Anacostia. Employers here prioritize candidates with case management or client-facing experience, bilingual skills in Spanish or Amharic, and familiarity with DC government benefit programs. Tailoring your application to mission-driven organizations gives you a clear edge in this market.
Which companies hire service coordinators in Washington?
Companies currently hiring service coordinators in Washington include MedStar Health, DC Prep, and Jubilee Housing, per current listings on Migrate Mate as of November 2026. Washington's hiring base skews heavily toward nonprofits, health systems, federal contractors, and social services agencies with roots in the city's ward-based community structure.
Are there remote service coordinator jobs in Washington?
Yes, though with limits. Service coordinator roles involving direct client contact or case home visits are predominantly on-site, while administrative coordination and program management roles lean more hybrid. About 50% of service coordinator openings tied to Washington are remote or hybrid as of November 2026. Policy coordination and grants-adjacent roles within Washington's large nonprofit and association sector tend to offer the most schedule flexibility.
How can I get a service coordinator job in Washington with little or no experience?
The most realistic entry path in Washington is through community health centers or AmeriCorps placements with DC-based nonprofits, which regularly hire for intake coordinator and program assistant roles. Organizations operating in Wards 7 and 8 often prioritize local candidates with volunteer or community engagement backgrounds. Lateral moves from administrative assistant or customer service roles at social services agencies also convert well into coordinator titles here.
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