Service Delivery Specialist Jobs in Tennessee
Service Delivery Specialist jobs in Tennessee are open across Memphis, Nashville, and Knoxville and other Tennessee metros, with employers like AutoZone, Ascension, and CEMEX hiring at every experience level. Find a role that fits below and apply directly.
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About Checkr
Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, Amazon, and Anthropic.
We're a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
About the Role
Truework, recently acquired by Checkr, provides access to crucial employment, income information, and asset information needed for mortgage loans, apartment rentals, background checks, and more. We are disrupting a $5B+ industry, dominated by legacy incumbents and outdated processes, with a better product and intense customer focus. Within Checkr, Truework operates independently, allowing rapid iteration while also being able to leverage the strengths and assets from our core business. Think of it like joining a startup within a startup!
Truework is hiring a Sr Manager, Operations to lead our Manual Verifications team – an essential function that sits at the core of our business. The Manual Verifications team delivers the cornerstone to Truework's success by delivering high-quality service and ensuring each verification is handled with accuracy and care. The team operates at the intersection of product and platform execution, managing hundreds of thousands of verifications each month.
The Sr Manager will build and lead a team dedicated to servicing our core mortgage solution for the enterprise customer base. This role will play a critical part in the company's service offering, executing above industry standards in speed, accuracy, and customer experience. As a key member of the Operations department leadership team, this leader will contribute directly to defining and driving organizational strategy and achieving company-level goals.
What you'll do:
- Build, mentor, and scale a team of verification specialists servicing the enterprise mortgage customer base
- Serve as a company and product expert, representing the team and its service externally to customers
- Proactively manage the customer feedback loop, efficiently fielding requests and needs, and rapidly translating them into impactful solutions
- Develop and implement robust frameworks and processes to consistently meet and exceed the high standards of Checkr's customers
- Design and facilitate training programs on quality protocols, operational workflows, product offerings, and customer personas in collaboration with senior team members
- Identify and spearhead product and operational improvements in close collaboration with Product, Engineering, and Customer Success teams
- Partner with executive leadership on operational initiatives, stay current on product updates and customer needs, and ensure timely completion of cross-functional deliverables
What you bring:
- 7+ years or more of management experience in operations or a related production field.
- 5+ years of experience in a people management role (managers and individual contributors)
- 2+ years of experience in leading projects or peers to achieve common goals
- Proven experience building, scheduling, managing and scaling high-performing teams
- Outstanding organizational, planning, and problem-solving skills with the ability to prioritize multiple issues and produce solutions
- Excellent written and verbal communication skills; proven ability to establish relationships with direct reports, peers, executives and clients
- Strategic and Process-Oriented: Takes initiative to set priorities, drive results, and improve workflows by identifying inefficiencies.
- Mentorship and Data-Driven Problem Solving: Develops talent, upholds high performance standards, and uses data analysis to identify root causes and implement solutions.
- Collaborative and Communicative: Works cross-functionally, navigates multiple systems, and clearly conveys expectations, feedback, and updates.
- Organized and Adaptable: Balances priorities, meets deadlines, delivers quality work, and effectively responds to change.
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.
What We Offer
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive cash and equity compensation, and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend
At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco's Fair Chance Ordinance.
Applicant Privacy Policy
If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.
Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).
See All 97 Service Delivery Specialist Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find JobsService Delivery Specialist Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Service Delivery Specialist Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring
- AutoZone54

- Ascension6

- CEMEX6

- United Rentals4

- Deloitte3

Top Industries Hiring
- Automotive55
- Healthcare & Medical Services8
- Chemicals & Materials6
- Consulting & Professional Services3
- Waste Management & Environmental Services3
What Tennessee Employers Look For
The qualifications that appear most often in service delivery specialist jobs across Tennessee.
- Experience managing SLAs and escalations in a client-facing service environment
- Proficiency with ITSM platforms such as ServiceNow, Jira Service Management, or Zendesk
- ITIL Foundation certification or demonstrated knowledge of ITIL service management practices
- Strong written and verbal communication skills for internal and external stakeholders
- Bachelor's degree in business, information technology, or a related field
- Experience coordinating cross-functional teams to resolve service delivery issues
Service Delivery Specialist Jobs in Tennessee: Frequently Asked Questions
How many service delivery specialist jobs are there in Tennessee?
There are 97+ service delivery specialist openings in Tennessee on Migrate Mate as of June 2026, with the most roles in Memphis, Nashville, and Knoxville. New positions post regularly as employers across Tennessee hire.
Which Tennessee cities have the most service delivery specialist jobs?
Memphis, Nashville, and Knoxville have the most service delivery specialist openings in Tennessee right now, with additional roles spread across smaller metros statewide.
Which companies hire service delivery specialists in Tennessee?
Employers hiring service delivery specialists in Tennessee include AutoZone, Ascension, and CEMEX, based on current listings on Migrate Mate as of June 2026.
Are there remote service delivery specialist jobs in Tennessee?
Yes. About 1% of service delivery specialist openings tied to Tennessee are remote or hybrid as of June 2026. The rest are on-site roles based in Tennessee metros.
How do I apply for service delivery specialist jobs in Tennessee?
You can apply to service delivery specialist jobs in Tennessee directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Tennessee location, then apply to each one that fits.
See All 97 Service Delivery Specialist Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
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