Mid Level Service Operations Manager Jobs

Location

Ala Moana Center (H) - 1450 Ala Moana Blvd, #1290

Business

Headquartered in Chicago, IL, GGP is a leading retail real estate company with a portfolio of 95+ high-performing retail assets, encompassing over 95 million square feet of space across the United States. As an owner-operator, we’re committed to creating vibrant destinations that bring people and brands together. With a team of 1,200+ employees and a legacy of leadership in retail real estate, we’re shaping the future of the industry by delivering exceptional value to our partners and the communities we serve

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Position Summary

The Office Buildings Operations Manager is responsible for the cost-effective operation, maintenance, and long-term preservation of the 2-office building physical assets within the property. The Operations Manager assists the General Manager in achieving property specific business metrics and goals primarily focused on physical operations, request for proposals and construction coordination, safety & health principles, contracted services oversight, project management, and capital management. Strong understanding of commercial building systems of building systems (fire, plumbing and electrical), intimate knowledge of HVAC equipment.

Key Responsibilities:

• Operate clean, well-maintained office buildings to provide tenants, and guests with positive medical office and business office building experience.
• Oversee all physical assets to ensure they are maintained to required standards in the most economically efficient manner
• Prepare and manage multi-year ordinary capital and operating expense plans and projects to meet or exceed company expectations, while also identifying operating expense control strategies and tactics
• Develop strong tenant relationships through pre-construction and subsequent follow-up meetings with tenant contractors to regulate compliance with Rules & Regulations, specific lease requirements and timely completion of construction, along with assisting Tenant Coordination with as-built conditions, available utilities, and any known constraints to assist with leasing support.
• Implement and administer all preventative maintenance programs and related vendor and contractor compliance for all applicable service and/or maintenance contracts
• Ensure building safety systems are code compliant, maintained and inspected, and Federal required reports and safety documentation are maintained and posted.
• Support the Safety, Health, and Environment program by incorporating GGP’s Life Saving Principles into your work planning and execution.
• Support corporate sustainability efforts to reduce the property’s carbon footprint
• Understand and monitor utility consumption, utility rates structures, utility rebates through the use of new and existing building control technologies/BAS systems including (but not limited to) lighting controls (BMS/EMS), HVAC, fire/life safety alarm systems, irrigation control, vertical transportation according to their respective contracts.
• Manage and develop direct reports while ensuring compliance with all company policies and procedures.
• Partner with corporate departments including National Operations, Tenant Coordination, Leasing, Business Development, Accounting, Finance, Marketing, Human Resources, Development (as needed) to ensure property and corporate objectives are met.
• Develop favorable relationships with local officials, government leaders, first responders, key stakeholders, and community organizations to support property management goals.
• Review and approve invoices for accuracy and monitor for timely payment and vendor performance.
• Oversee operations during a crisis situation (including natural disasters) ensuring the safety and security of all customers, tenants, guests and assets.
Other duties as assigned

Qualifications:

• High School diploma or GED required; Bachelor’s degree preferred
• 5+ years of experience or training in office buildings or equivalent management and leadership
• 5+ years of facilities operations or construction management preferred.
• Strong understanding of commercial building systems plumbing and electrical systems of building systems: fire, plumbing, electrical, etc. intimate knowledge of HVAC equipment, blueprints, CAD drawings and other schematics.
• Strong leadership, interpersonal and relationship building skills.
• Strong project management, organizational, and problem-solving skills.
• Good working knowledge of financial analysis, budgeting, and forecasting.
• Effective writing and communication skills to include supervise, training and direct teams
• Ability to adapt to changing work environment
• Strong working knowledge of various computer software such as Microsoft Office, Microsoft Teams, Yardi Platform Systems.
• Recognized industry certification preferred.
OHSA General Industries 30-hour course preferred

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to do the following:

• The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.

• The employee frequently is required to stand, walk, and reach with hands and arms.

• The employee is occasionally required to climb stoop, kneel, crouch, or crawl.

• The employee may frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• The noise level in this work environment is usually moderate.

• The employee is occasionally exposed to moving mechanical parts, high precarious places, fumes or airborne particles, toxic chemicals, and outside weather conditions.
  

Compensation

Salary type: Exempt

Pay Frequency: Bi-weekly

Annual Base Salary Range: $75,000 - $110,000

Annual Bonus Eligibility: 15%

Benefit Information

• Competitive compensation
• Medical, Dental and Vision beginning day 1
• 401(k) Company matching
• 401(k) Vests on Day 1
• Career development programs
• Charitable donation matching
• Generous paid time off (i.e., vacation, personal holidays, paid sick time)
• Paid Volunteer Hours
• Paid Parental Leave
• Family planning assistance including IVF, surrogacy, and adoption options
• Wellness and mental health resources
• Pet insurance offering
• Childcare Assistance
• Commuter benefits
• A culture based on our values of Act with Integrity, Build Mutual Trust, Take Initiative, and Win Together

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

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