Service Program Manager Jobs
Service Program Manager jobs are open across technology, healthcare, government contracting, financial services, and professional services, at every level from associate to director, with specializations in customer success, field service operations, and technical program delivery. Find a role that fits below and apply directly.
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Standard Job Description
Work location: Dallas, TX
Are you the right person to drive Lockheed Martin's Integrated Air and Missile Defense (IAMD) International Development activities globally?
The selected candidate will report to the Program Director, IAMD International Development. They will be responsible for developing and implementing plans to expand LM's IAMD footprint globally. Duties are focused on creating opportunities to develop international supply chain activities, creating opportunities to sustain our IAMD products internationally, and creating opportunities to produce our IAMD products internationally. The position will lead a multifunctional team charged with supporting allies and partners to accelerate delivery of IAMD capabilities to the warfighter on a global scale. Focus regions are Europe, the Middle East, and Asia. Frequent domestic and international travel is expected 25-40%. Work location is Grand Prairie, TX with working from LM facilities preferred. Full time telework is a potential.
Directs all phases of programs from inception through completion. Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions. Responsible for the cost, schedule and technical performance of company programs or subsystems of major programs. Participates in the negotiation of contract and contract changes. Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance. Establishes design concepts, criteria and engineering efforts for product research, development, integration and test. Develops new business or expands the product line with the customer. Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications. Directs the work of employees assigned to the program from technical, manufacturing and administrative areas.
Basic Qualifications
Experienced leader with a minimum of 15 years of experience.
Previous Program Management expeirence
Must be a US citizen and have the ability to obtain a Secret security clearance.
Must be willing to travel 25-40% (domestic and internationally)
Ability to communicate, effectively interface, and influence at all levels of company and customer senior leadership.
Demonstrated Full-Spectrum leadership practices.
Ability to interface with functional teams to solve difficult issues.
Strong business acumen, including negotiation and conflict management skills.
Ability to lead, coach, train and manage personnel across multiple business areas.
Strong oral and written communication skills.
Formal presentation skills.
Desired Skills
Business case development
International business experience
Development of strategic partnerships
Pay Information
Full-Time Salary Range: $182500.00 - $338900.00
At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally.
The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.
- Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.
- For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
Standard Job Description
Work location: Dallas, TX
Are you the right person to drive Lockheed Martin's Integrated Air and Missile Defense (IAMD) International Development activities globally?
The selected candidate will report to the Program Director, IAMD International Development. They will be responsible for developing and implementing plans to expand LM's IAMD footprint globally. Duties are focused on creating opportunities to develop international supply chain activities, creating opportunities to sustain our IAMD products internationally, and creating opportunities to produce our IAMD products internationally. The position will lead a multifunctional team charged with supporting allies and partners to accelerate delivery of IAMD capabilities to the warfighter on a global scale. Focus regions are Europe, the Middle East, and Asia. Frequent domestic and international travel is expected 25-40%. Work location is Grand Prairie, TX with working from LM facilities preferred. Full time telework is a potential.
Directs all phases of programs from inception through completion. Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions. Responsible for the cost, schedule and technical performance of company programs or subsystems of major programs. Participates in the negotiation of contract and contract changes. Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance. Establishes design concepts, criteria and engineering efforts for product research, development, integration and test. Develops new business or expands the product line with the customer. Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications. Directs the work of employees assigned to the program from technical, manufacturing and administrative areas.
Basic Qualifications
Experienced leader with a minimum of 15 years of experience.
Previous Program Management expeirence
Must be a US citizen and have the ability to obtain a Secret security clearance.
Must be willing to travel 25-40% (domestic and internationally)
Ability to communicate, effectively interface, and influence at all levels of company and customer senior leadership.
Demonstrated Full-Spectrum leadership practices.
Ability to interface with functional teams to solve difficult issues.
Strong business acumen, including negotiation and conflict management skills.
Ability to lead, coach, train and manage personnel across multiple business areas.
Strong oral and written communication skills.
Formal presentation skills.
Desired Skills
Business case development
International business experience
Development of strategic partnerships
Pay Information
Full-Time Salary Range: $182500.00 - $338900.00
At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally.
The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.
- Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.
- For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
Service Program Manager Jobs by Experience Level
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Find Service Program Manager JobsService Program Manager Job Market
Who's Hiring
- Lockheed Martin72
- Amazon11
- National Power9
- Tesla5
- BNY4
Top Industries Hiring
- Staffing & Recruiting
- Technology & Software
- Consulting & Professional Services
- Automotive
- Manufacturing
What Employers Look For
The qualifications that appear most often in service program manager jobs.
- 5 or more years of program or project management experience in a service environment
- PMP certification or equivalent program management credential preferred or required
- Demonstrated experience managing cross-functional teams and third-party vendors
- Proficiency with project management tools such as Jira, Smartsheet, or ServiceNow
- ITIL Foundation certification for roles in IT service management or managed services
- Bachelor's degree in business, operations, information systems, or a related field
Tips for Your Service Program Manager Job Search
Tailor your resume to program scope
Service program managers are evaluated on program scale and complexity, so your resume needs to show budget ownership, cross-functional team size, and service-level metrics you influenced. Hiring managers skip resumes that only list responsibilities without outcomes tied to program performance.
Apply early to roles that fit
Migrate Mate lists service program manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by service delivery model
Filter openings by whether the role manages field service, managed services, or customer-facing program delivery. These models demand different day-to-day skills, and applying to the right model increases your callback rate more than a polished resume alone.
Prepare for case-based interview rounds
Many service program manager interviews include a scenario where you're asked to recover a failing program or reallocate resources mid-cycle. Practice walking through your decision logic out loud, because interviewers are evaluating your process, not just your conclusion.
Certify in service management frameworks
If you're competing for roles in IT services or managed services environments, an ITIL certification signals that you understand service lifecycle governance. It's one of the few credentials that employers list as a requirement rather than a preference in this role.
Negotiate total package, not just base
Service program manager offers often include performance bonuses tied to program SLAs or client retention metrics. Before accepting, clarify how those metrics are measured, who controls the inputs, and what the realistic payout range has been for the role in prior years.
Service Program Manager Jobs: Frequently Asked Questions
Which companies are hiring the most service program managers?
Lockheed Martin, Amazon, and National Power are hiring the most service program managers right now, with openings concentrated in California, Texas, and Florida, based on current listings on Migrate Mate as of November 2026. Demand is strongest at large technology services firms, government contractors, and healthcare systems managing complex vendor ecosystems.
How many service program manager jobs are remote?
About 61% of service program manager openings are fully remote or hybrid as of November 2026, though the share varies by industry. Roles focused on internal program governance, reporting, and vendor coordination tend to be the most remote-friendly, while positions tied to field service delivery or on-site client management typically require in-person presence.
How do you become a service program manager?
Start by building experience in project coordination or operations roles where you're accountable for delivery timelines and cross-team communication. Move into managing a discrete service program, even at a small scale, to demonstrate end-to-end ownership. Earning a PMP certification and familiarity with ITIL frameworks makes the step into formal program management roles more straightforward.
Can I get a service program manager job with little experience?
Yes, some employers hire candidates into associate or junior service program manager roles if you can demonstrate strong organizational skills, experience coordinating multi-stakeholder projects, and working knowledge of program management tools. Roles inside large technology or consulting firms often have structured tracks that bring in candidates from customer success, operations, or technical support backgrounds.
What does the service program manager interview process look like?
Most interview processes include an initial recruiter screen, a hiring manager conversation focused on your program management background, and one or two rounds with cross-functional stakeholders or senior leaders. Many employers add a case or scenario exercise where you walk through how you'd handle a program at risk. The full process typically runs across three to five conversations over two to four weeks.
Where can I find and apply to service program manager jobs?
You can find and apply to service program manager jobs on Migrate Mate, which lists current openings from companies across the United States. Find roles that match your background and apply directly to each listing without being redirected through additional sign-up steps.
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