Service Team Lead Jobs in Mississippi
Service Team Lead jobs in Mississippi are concentrated in retail, healthcare services, logistics, and utilities, with openings at every level from working leads supervising small crews to senior team leads overseeing multi-shift operations. The busiest hiring markets are Jackson, Gulfport, and Southaven, where employers like Walmart, Kroger, and Entergy Mississippi maintain large operational footprints and consistently bring on service team leads. The most in-demand specialties are customer service operations, field technician supervision, and distribution center team leadership. Scan the live roles below and apply to whichever ones fit.
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At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Work Shift (if applicable):
Shift 1 (United States of America)Job Description:
Vitalant is seeking a Lead Phlebotomist dedicated to making a positive difference. If you are customer-focused and impact-inspired to helping others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together.
Your impact as a Lead Mobile Phlebotomist is vital. You will assist Vitalant's donor care team as a lead in creating comfortable, convenient, and consistent blood donation experiences for our donor volunteers, most days you'll conduct a blood drive around town in one of our buses; other days you'll interact with donors at one of our local donation centers. Every day you will help save lives and have a vital impact on your community.
What to Expect
Schedule: Sunday - Saturday variable hours with 2 days off
Base Pay: $22.66 - $23.92 / Hour
Start Date: December 14, 2026
Our comprehensive total rewards support you, your family, and your future with
- Medical, dental, and vision insurance
- 401K + 5% company match
- Tuition assistance up to $5k per year
- Free basic life and AD&D insurance
- Free short-and-long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
As a Mobile Phlebotomist, you'll get to
- Function as an operational lead, supporting staff with interviewing and phlebotomy processes, and providing coaching when needed.
- Serve as the primary point of contact for blood drive coordinators on-site
- Coordinate the set up and breakdown of equipment for mobile blood drives.
- Ensure the comfort and information of blood donors during phlebotomy process.
- Assist the Manager or Supervisor in providing direction and/or supervision of Donor Care Technicians, providing input for employee performance evaluations.
- Drive company vehicles including vans, buses to drive sites
- High School Diploma or GED
- Active driver's license with a clean driving record
- Ability to complete and pass CDL license program
- Ability to travel as required
- Successful completion of supervisory training program within six months
- Two years phlebotomy experience preferred
Requirements:
- High school diploma or GED required.
- Valid state-issued driver's license required.
- Two years of prior healthcare-related work experience preferred.
- Ability to complete and pass CDL license program
#PHLEB
Location:
Job Category:
Phlebotomy ServicesContact Information: careers@vitalant.org
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.
See All 281+ Service Team Lead Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find Service Team Lead JobsService Team Lead Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
Service Team Lead Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
- State Farm109

- Petsense8

- Love’s Travel Stops7

- Circle K6

- Newk's Eatery6

Top Industries Hiring
- Insurance39
- Manufacturing3
- Automotive2
- Education1
What Mississippi Employers Look For
The qualifications that appear most often in service team lead jobs across Mississippi.
- Two or more years of customer service or frontline service experience in Mississippi operations
- Demonstrated ability to coach, schedule, and evaluate a team of service associates
- High school diploma or equivalent required, associate or bachelor's degree preferred by most employers
- Proficiency with point-of-sale systems, ticketing platforms, or workforce scheduling software
- Strong conflict resolution and de-escalation skills in customer-facing environments
- Availability for rotating shifts, weekends, and coverage during peak seasonal periods
Service Team Lead Jobs in Mississippi: Frequently Asked Questions
How do you become a service team lead in Mississippi?
Most service team lead roles in Mississippi do not require a state-issued license, but employers consistently promote from within after candidates build frontline service experience. The typical path starts in a customer service representative, associate, or technician role at a Mississippi retailer, utility, or healthcare organization, then moves into a senior associate or shift supervisor position before a team lead promotion. A strong performance record, familiarity with Mississippi employer systems, and a completed associate degree strengthen a candidate's case significantly.
Which companies hire service team leads in Mississippi?
Companies currently hiring service team leads in Mississippi include State Farm, Petsense, and Love’s Travel Stops, per current listings on Migrate Mate as of November 2026. Mississippi's large retail corridors in Jackson and Southaven and its Gulf Coast service industries in Gulfport and Biloxi create a steady pipeline of openings across these and similar employers year-round.
Which Mississippi cities have the most service team lead jobs?
Gulfport, Jackson, and Olive Branch have the most service team lead openings in Mississippi. Jackson drives the largest share as the state capital and commercial hub, anchored by healthcare systems, state agencies, and major retailers, while Southaven's proximity to Memphis draws distribution and logistics employers, and Gulfport's hospitality and utility sector supports a consistent volume of service leadership roles along the Gulf Coast.
Are there remote service team lead jobs in Mississippi?
Yes, but they're rare. Service team lead roles are fundamentally supervisory and on-site, requiring direct oversight of staff and customer interactions that can't be replicated remotely. About 23% of service team lead openings tied to Mississippi are remote or hybrid as of November 2026, and those are almost exclusively in call center management or software-based customer service operations rather than retail or field service environments.
How can I get hired as a service team lead in Mississippi with little or no experience?
The most realistic entry path is securing a frontline associate or customer service representative role at a large Mississippi employer and pursuing an internal promotion within one to two years. Walmart, Kroger, and regional healthcare networks across the Jackson metro run structured advancement programs that move high-performing associates into shift supervisor and team lead roles without requiring prior management experience. Completing a supervisor development course through Mississippi Community College Board institutions, earning a forklift or customer service certification, or transferring from a key-holder or senior associate role all sharpen a candidate's profile considerably.
Where can I find and apply to service team lead jobs in Mississippi?
You can find and apply to service team lead jobs in Mississippi on Migrate Mate, which lists current Mississippi openings updated in real time. Search the listings to find roles that match your experience level, preferred city, and industry, then apply directly to the ones that fit.
See All 281+ Service Team Lead Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
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