Service Team Lead Jobs in Rhode Island
Service Team Lead jobs in Rhode Island are actively posted across retail, healthcare services, and customer operations, with demand running from entry-level supervisory roles through senior team management positions. Providence, Cranston, and Warwick anchor most of the hiring, where employers like CVS Health, Amica Mutual, and Lifespan have sustained operations that regularly need service team leads. Customer experience, field service coordination, and technical support oversight are the specialties drawing the most consistent openings statewide. Scan the live roles below and apply to whichever ones fit.
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Team Leader
Providence, RI
We are seeking candidates who are motivated, accurate, reliable, and efficient customer service-oriented team members. Previous experience working in the inventory service industry preferred, but not required. You will be responsible for counting inventory for major retailers throughout the area. Some travel is required, with carpool generally provided from a meet site for those inventories over 30 miles outside of your assigned territory.
Qualifications:- Previous inventory experience with the ability to manage small and mid - sized inventories as determined by District Management.
- Be a Team player – work well within a team concept.
- Be courteous to the store’s customers and store managers when asked questions.
- Be professional in presentation and demeanor at all times.
- Continual training and development of team members to increase productivity while ensuring accuracy.
- Develop customer satisfaction in all inventories.
- Must be at least 18 years of age.
- Available to begin work early morning hours, 5 a.m.to 7 a.m. (with centralized meet sites at earlier times). Occasional weekend and evening work available.
- Must have reliable transportation to inventory sites. (public or private)
- Must have a reliable means of communication.
- 4 – 8 hours on average (we commit to being on site until job completion) of stepping up on step stools, kneeling, standing, and stooping down to count merchandise from top shelves to bottom shelves.
- Accuracy is a must. Entering data into a handheld collection device (10 - key data entry) accompanied by a handheld scanner.
- Frequent reaching and stretching to view merchandise. (Duration varies based on customer type.)
- Offer of employment contingent on an approved Motor Vehicle Report (MVR) and the ability to drive and operate a company vehicle.
- Paid on-the-job training.
- Career advancement opportunities.
- Competitive pay rates starting at $18.00, or higher, depending on experience.
- 3-week advanced scheduling, with commitment to 80% of offered schedule a must.
- Mileage reimbursement for company designated and approved drivers (make money to drive!).
If you currently work for another inventory service you are welcome to apply. We will offer a competitive wage for all Top Guns, and Experts.
The Phyle Inventory Control Specialists (PICS) Difference: “To provide our customers the most accurate inventory in an acceptable time frame and at a fair rate while developing our employees in an environment that fosters professionalism teamwork and mutual respect.”
Phyle Inventory Control Specialists (PICS) is an Equal Opportunity Employer
See All 49 Service Team Lead Jobs in Rhode Island
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Find Service Team Lead JobsService Team Lead Jobs by City in Rhode Island
Where Rhode Island roles are concentrated, by current openings.
Service Team Lead Job Market in Rhode Island
A snapshot from current Rhode Island openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
What Rhode Island Employers Look For
The qualifications that appear most often in service team lead jobs across Rhode Island.
- Two or more years of direct customer service or team supervision experience required
- Demonstrated ability to coach, schedule, and performance-manage a service team
- Proficiency with CRM platforms and service ticketing or workforce management tools
- Strong communication skills for escalation handling and cross-department coordination
- High school diploma required, associate or bachelor's degree preferred by most employers
- Availability for variable shifts including evenings and weekends in service-oriented environments
Service Team Lead Jobs in Rhode Island: Frequently Asked Questions
How do you become a service team lead in Rhode Island?
Most Rhode Island employers promote service team leads from experienced customer service or field service roles rather than requiring a state-issued license. The typical path is accumulating hands-on service experience, then stepping into a lead or shift supervisor role. For service team leads in regulated settings like healthcare or financial services, Rhode Island employers often require role-specific certifications aligned with the industry, but no single state licensing board governs the title across sectors.
Which companies hire service team leads in Rhode Island?
Companies currently hiring service team leads in Rhode Island include Panera Bread, HopeHealth, and American Eagle Outfitters, per current listings on Migrate Mate as of July 2026. Rhode Island's concentration of healthcare networks, insurance carriers, and regional retail operations means service team lead openings appear consistently across both corporate and frontline environments statewide.
Which Rhode Island cities have the most service team lead jobs?
Providence, Warwick, and Cranston have the most service team lead openings in Rhode Island. Providence drives volume as the state's commercial and healthcare hub, while Cranston and Warwick pull in openings through their concentration of retail corridors, insurance offices, and regional service centers for large employers with significant Rhode Island footprints.
Are there remote service team lead jobs in Rhode Island?
Yes, but they're uncommon. Service team lead roles are often tied to managing people in a physical location, which limits remote options. About 0% of service team lead openings tied to Rhode Island are remote or hybrid as of July 2026, and those tend to concentrate in customer support operations and account management rather than field or retail environments.
How can I get hired as a service team lead in Rhode Island with little or no experience?
The most realistic entry path is starting as a customer service representative or service associate at a large Rhode Island employer, then moving into a lead role from within. Organizations like Lifespan, CVS Health, and Amica Mutual regularly hire at the associate level and promote internally. Building familiarity with service ticketing tools and taking on shift-coverage or trainer responsibilities signals readiness for a lead role even without a formal supervisory title on your resume.
Where can I find and apply to service team lead jobs in Rhode Island?
You can find and apply to service team lead jobs in Rhode Island on Migrate Mate, which lists current openings tied to the state. Search the available roles, find the ones that match your background and location, and apply directly to the ones that fit.
See All 49 Service Team Lead Jobs in Rhode Island
Find roles in Rhode Island that match your experience and apply in just a few clicks.
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