Servicenow Software Engineer Jobs
Servicenow Software Engineer jobs are open across enterprise IT, financial services, healthcare, and managed services, at every level from associate to principal and architect, with specializations in ITSM, ITOM, and custom application development. Find a role that fits from the openings below and apply directly.
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Senior ServiceNow Developer & Platform Governance Lead Role in Plano, TX (Onsite)
Join a leading global telecommunications and technology organization in the United States as a Senior ServiceNow Developer & Platform Governance Lead. This contract opportunity focuses on ServiceNow platform administration, custom development, IT Service Management (ITSM), workflow automation, integrations, and enterprise platform governance within a mission-critical, 24/7 telecom environment. You will take ownership of platform stability, security, performance, and operational excellence while supporting the transition from a system integrator to an internally managed ServiceNow environment. This is an exciting opportunity for a seasoned ServiceNow professional to take on a high-impact leadership role, shape enterprise platform strategy, and establish long-term governance standards. You will work directly with business leaders, telecom engineers, architects, and ITSM administrators to drive platform improvements, resolve complex technical issues, and modernize operational workflows. The ideal candidate combines strong hands-on technical expertise with leadership, mentoring, and stakeholder management skills. You will also have the opportunity to guide experienced Remedy administrators through their transition to ServiceNow while helping advance automation, integrations, and AI-driven capabilities.
Contract Duration: 6-12 months
Required Skills & Experience
- 5+ years of hands-on ServiceNow system administration experience in a large-scale enterprise environment.
- Strong experience with ServiceNow platform configuration, administration, production support, and release management.
- Proficiency in JavaScript, GlideScript, REST/SOAP web services, HTML, CSS, and ServiceNow database relationships.
- Experience with ServiceNow security, access management, user administration, troubleshooting, and platform performance optimization.
- Demonstrated experience with platform governance, technical leadership, and stakeholder management.
- Experience managing system integrator transitions, technical knowledge transfer, and platform ownership handoffs.
- Ability to troubleshoot and modify existing custom scripts, integrations, and workflows.
- Experience mentoring technical teams and supporting ITSM processes.
- ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications.
- Strong communication, analytical, problem-solving, and documentation skills.
Desired Skills & Experience
- Experience supporting ServiceNow in the telecommunications industry or another 24/7 enterprise operations environment.
- ITIL certification and familiarity with ITIL-based service management practices.
- Experience with legacy ITSM platforms, particularly BMC Remedy.
- Knowledge of ServiceNow application development, workflow automation, Virtual Agent, chatbots, and AI-enabled capabilities.
- Experience with enterprise integrations, API management, and third-party platform connectivity.
- Familiarity with NICE inContact or other contact center platforms.
- Experience with license management, SLA reporting, ticket trend analysis, and operational performance metrics.
- Experience leading governance meetings, technical steering committees, and platform roadmap discussions.
- Ability to translate business requirements into scalable technical solutions.
What You Will Be Doing
Tech Breakdown
- 60% ServiceNow Administration, Configuration & Development
- 20% Platform Governance, Security & Performance Optimization
- 10% Integrations, Workflow Automation & Scripting
- 10% Reporting, Analytics & Auxiliary Platform Support
Daily Responsibilities
- 40% Hands-On Technical Work: Manage ServiceNow administration, production incidents, custom scripting, integrations, release execution, access controls, and platform troubleshooting.
- 30% Platform Leadership & Management Duties: Lead governance meetings, oversee platform stability and compliance, manage technical risks, support license distribution, and advise leadership on platform strategy.
- 30% Team Collaboration & Knowledge Transfer: Partner with the system integrator, mentor internal Remedy administrators, collaborate with telecom engineers and process owners, and lead technical issue reviews and operational calls.
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Senior ServiceNow Developer & Platform Governance Lead Role in Plano, TX (Onsite)
Join a leading global telecommunications and technology organization in the United States as a Senior ServiceNow Developer & Platform Governance Lead. This contract opportunity focuses on ServiceNow platform administration, custom development, IT Service Management (ITSM), workflow automation, integrations, and enterprise platform governance within a mission-critical, 24/7 telecom environment. You will take ownership of platform stability, security, performance, and operational excellence while supporting the transition from a system integrator to an internally managed ServiceNow environment. This is an exciting opportunity for a seasoned ServiceNow professional to take on a high-impact leadership role, shape enterprise platform strategy, and establish long-term governance standards. You will work directly with business leaders, telecom engineers, architects, and ITSM administrators to drive platform improvements, resolve complex technical issues, and modernize operational workflows. The ideal candidate combines strong hands-on technical expertise with leadership, mentoring, and stakeholder management skills. You will also have the opportunity to guide experienced Remedy administrators through their transition to ServiceNow while helping advance automation, integrations, and AI-driven capabilities.
Contract Duration: 6-12 months
Required Skills & Experience
- 5+ years of hands-on ServiceNow system administration experience in a large-scale enterprise environment.
- Strong experience with ServiceNow platform configuration, administration, production support, and release management.
- Proficiency in JavaScript, GlideScript, REST/SOAP web services, HTML, CSS, and ServiceNow database relationships.
- Experience with ServiceNow security, access management, user administration, troubleshooting, and platform performance optimization.
- Demonstrated experience with platform governance, technical leadership, and stakeholder management.
- Experience managing system integrator transitions, technical knowledge transfer, and platform ownership handoffs.
- Ability to troubleshoot and modify existing custom scripts, integrations, and workflows.
- Experience mentoring technical teams and supporting ITSM processes.
- ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications.
- Strong communication, analytical, problem-solving, and documentation skills.
Desired Skills & Experience
- Experience supporting ServiceNow in the telecommunications industry or another 24/7 enterprise operations environment.
- ITIL certification and familiarity with ITIL-based service management practices.
- Experience with legacy ITSM platforms, particularly BMC Remedy.
- Knowledge of ServiceNow application development, workflow automation, Virtual Agent, chatbots, and AI-enabled capabilities.
- Experience with enterprise integrations, API management, and third-party platform connectivity.
- Familiarity with NICE inContact or other contact center platforms.
- Experience with license management, SLA reporting, ticket trend analysis, and operational performance metrics.
- Experience leading governance meetings, technical steering committees, and platform roadmap discussions.
- Ability to translate business requirements into scalable technical solutions.
What You Will Be Doing
Tech Breakdown
- 60% ServiceNow Administration, Configuration & Development
- 20% Platform Governance, Security & Performance Optimization
- 10% Integrations, Workflow Automation & Scripting
- 10% Reporting, Analytics & Auxiliary Platform Support
Daily Responsibilities
- 40% Hands-On Technical Work: Manage ServiceNow administration, production incidents, custom scripting, integrations, release execution, access controls, and platform troubleshooting.
- 30% Platform Leadership & Management Duties: Lead governance meetings, oversee platform stability and compliance, manage technical risks, support license distribution, and advise leadership on platform strategy.
- 30% Team Collaboration & Knowledge Transfer: Partner with the system integrator, mentor internal Remedy administrators, collaborate with telecom engineers and process owners, and lead technical issue reviews and operational calls.
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Servicenow Software Engineer Jobs by Experience Level
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Who's Hiring
Top Industries Hiring
- Technology & Software
- Science & Research
- Staffing & Recruiting
- Electronics & Hardware
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in servicenow software engineer jobs.
- Hands-on experience developing and configuring the ServiceNow platform in a professional setting
- ServiceNow Certified System Administrator (CSA) certification or equivalent demonstrated proficiency
- Proficiency in JavaScript, Glide scripting, Flow Designer, and REST or SOAP API integrations
- Experience with ITSM, ITOM, or custom scoped application development on ServiceNow
- Ability to translate business requirements into ServiceNow technical designs and working solutions
- Bachelor's degree in computer science, information systems, or a related technical field
Tips for Your Servicenow Software Engineer Job Search
Certify your ServiceNow skills before applying
Earning a ServiceNow Certified System Administrator or Certified Application Developer credential signals to hiring managers that your skills are validated, not just self-reported. Many job postings list these certifications as required, so having them avoids automatic filtering at the resume screen.
Showcase custom scope and flow designer work
Hiring teams for servicenow software engineer roles care about hands-on build experience. Include specific examples of scoped applications, Flow Designer automations, or catalog items you built, not just the modules you used. Quantify what the build replaced or improved wherever you can.
Apply early to roles that fit
Migrate Mate lists servicenow software engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by ServiceNow product line
Roles aligned to ITSM, ITOM, HR Service Delivery, and SecOps each pull from a different skill set. Targeting openings that match your deepest product experience gets your resume past keyword filters and into the hands of hiring managers who need that specific expertise.
Prepare a scripting walkthrough for technical screens
Technical interviews for servicenow software engineer roles almost always include a live coding or scripting exercise in Business Rules, Script Includes, or Client Scripts. Practice explaining your logic out loud as you write, because interviewers evaluate both the solution and how you reason through the problem.
Negotiate with total compensation in mind
ServiceNow professionals often receive training budgets, certification reimbursements, and conference allowances on top of base pay. Ask about these during the offer stage, since employers expect the conversation and these benefits directly reduce your out-of-pocket cost to stay current in the platform.
Servicenow Software Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most servicenow software engineers?
The companies hiring the most servicenow software engineers right now include CACI International, ICF, and Leidos, with the largest share of openings in Virginia, District of Columbia, and Maryland, based on current listings on Migrate Mate as of November 2026. Managed service providers and large enterprise IT departments consistently account for a significant portion of active postings.
How many servicenow software engineer jobs are remote?
About 60% of servicenow software engineer openings are fully remote or hybrid as of November 2026, making it one of the more remote-accessible roles in enterprise software development. Custom application development and integration-focused positions tend to offer the highest share of fully remote arrangements, while implementation roles tied to client sites are more likely to require on-site presence.
How do you become a servicenow software engineer?
Start by completing ServiceNow's free training on the Now Learning portal to build foundational platform knowledge, then earn the Certified System Administrator credential to validate your skills. Build scoped applications or automation flows in a personal developer instance to create portfolio work. Apply to associate or junior servicenow software engineer roles at managed service providers or large enterprise IT departments, where structured onboarding is common.
Can you get hired as a servicenow software engineer with little experience?
Yes, entry-level servicenow software engineer roles exist, but you'll need to show practical platform work even without professional experience. Build a personal developer instance, create a scoped application, and document what it does and how you built it. Managed service providers and ServiceNow partners hire junior engineers more frequently than large enterprises and often provide structured platform training after hire.
What does the servicenow software engineer interview process look like?
Most processes include a recruiter screen, a technical phone interview covering ServiceNow fundamentals and scripting, and a hands-on exercise where you build or debug something in a live or demo instance. A final round typically involves a panel with a hiring manager and senior engineers who assess both technical depth and your ability to gather and translate business requirements into platform solutions.
Where can I find and apply to servicenow software engineer jobs?
You can find and apply to servicenow software engineer jobs on Migrate Mate, which lists current openings from across the United States in one place. Search the listings to find roles that match your experience level and ServiceNow product specialization, then apply directly to each opening that fits.
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