Software Support Specialist Jobs in Washington, DC
Software Support Specialist jobs in Washington, District of Columbia are in strong demand, concentrated in the Capitol Hill corridor, the NoMa tech district, and Foggy Bottom across federal IT contracting, government-adjacent SaaS, and healthcare technology. Employers hiring right now include SYNCHRON, Empower AI, and Ingleside at Rock Creek. Scan the live roles below and apply to whichever ones fit.
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Responsibilities:
- The COMSEC Manager is responsible for managing classified equipment, materials, and information in accordance with Department of Defense (DoD) COMSEC policies. This includes securely storing classified materials and maintaining accountability for all COMSEC material
- Ensures compliance with COMSEC policies and procedures, including maintaining access lists, submitting required accounting reports, and managing the distribution and destruction of COMSEC keys and related materials
- Conducts initial briefings and debriefings for personnel handling COMSEC material, ensuring adherence to established procedures and protocols
- Advises senior management on risk levels, security posture, and cost/benefit analyses of information security programs. This includes collaborating with stakeholders to establish enterprise continuity of operations programs
- Recognizes potential security violations and takes appropriate actions to report incidents. Supervises protective measures during cybersecurity incidents or vulnerabilities
- The engineer will also prepare all documents required to add, change, or delete services to the network.
- Manages and maintains COMSEC inventory, devices and ensures all DOJ and NSA guidelines are met.
- The Administrator will incorporate into the network and COMSEC network all new connections and services as they are required by the customer. When required, this function includes preparing test plans and execution or oversight of test execution
- A Bachelor’s Degree. Experience and education equivalents: A high school diploma with 4 years of experience in Functional Responsibility area may be substituted for a Bachelor’s Degree. A Master’s Degree may be substituted for 4 years of general work experience. Each relevant technical certification may be substituted for 1 year of experience.
- Strong understanding of COMSEC policies and procedures.
- Excellent communication and interpersonal skills for training and advising personnel.
- Ability to manage sensitive information and maintain confidentiality.
- Proficiency in using COMSEC management systems and tools.
Desired:
- Experience supporting DoD or other federal government COMSEC programs.
- Familiarity with NSA-approved Type 1 encryption devices, Electronic Key Management System (EKMS), or Key Management Infrastructure (KMI).
- Knowledge of applicable NSA, CNSS, and agency-specific COMSEC policies and procedures.
- Experience with secure voice, data, and network encryption technologies.
- CompTIA Security+, Network+, or equivalent technical/security certifications.
- Previous experience supporting COMSEC custodians, secure communications infrastructure, or classified network environments.
- An active Top Secret clearance with SCI eligibility is required.
Location and Schedule:
- This position is onsite at the customer location in Washington, DC. The environment requires onsite support five days per week, with some flexibility in scheduling based on program and customer requirements. Core business hours are 8am-4pm.
- Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $125,000-$150,000. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
- Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
The world the mission operates in is going post-quantum, contested, and machine-speed. Quantum Sky engineers the advantage across cyber, networks, software, and quantum because the mission demands dominance, not parity. We don't follow the map. We draw it.
At Quantum Sky, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamQuantumSky?
Quantum Sky Engineering LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.
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Find JobsSoftware Support Specialist Job Market in Washington
Who's Hiring
- SYNCHRON11

- Empower AI8

- Ingleside at Rock Creek6
- CACI International5

- SAIC4

Top Industries Hiring
- Healthcare & Medical Services
- Education
Software Support Specialist Jobs in Washington: Frequently Asked Questions
How do I get a software support specialist job in Washington?
Washington's market for software support specialists is shaped heavily by federal contracting, with agencies and the IT firms that serve them concentrated in NoMa, Foggy Bottom, and the broader Capitol Hill corridor. Candidates who can demonstrate experience with enterprise ticketing systems, government-facing helpdesk workflows, or ITSM platforms like ServiceNow have a clear edge. Familiarity with federal security compliance requirements, even at a foundational level, sets applicants apart from those with purely commercial backgrounds.
Which companies hire software support specialists in Washington?
Employers hiring software support specialists in Washington right now include SYNCHRON, Empower AI, and Ingleside at Rock Creek, based on current listings on Migrate Mate as of November 2026. Washington's hiring base skews toward federal contractors, defense technology firms, healthcare IT organizations, and mission-driven nonprofits with complex software environments.
Are there remote software support specialist jobs in Washington?
Yes, though availability depends on the role: desk-based tier-one and tier-two support functions tend to be the most remote-friendly, while on-site infrastructure and hardware support roles typically require physical presence. About 33% of software support specialist openings tied to Washington are remote or hybrid as of November 2026, reflecting broader flexibility in enterprise and SaaS-facing support. Federal contractor roles often require on-site presence due to security and clearance requirements.
How can I get a software support specialist job in Washington with little or no experience?
The most realistic entry path in Washington is targeting IT help desk or technical support associate roles at federal contractors and mid-size government technology firms, which regularly hire candidates who hold CompTIA A+ or ITIL Foundation certifications even without years of experience. Local community colleges and workforce development programs in the DC metro area offer short-term technical certifications that Washington employers recognize. Demonstrating any exposure to ticketing systems, remote desktop tools, or basic network troubleshooting makes a meaningful difference in this market.
Which industries hire the most software support specialists in Washington?
Washington software support specialist roles concentrate in Healthcare & Medical Services and Education, based on current listings on Migrate Mate as of November 2026. Washington's unique role as the seat of federal government means that government IT contracting and adjacent sectors like defense technology and public health informatics generate consistent, large-scale demand for software support talent year-round.
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