Software Support Specialist Jobs in Washington, DC
Software Support Specialist jobs in Washington, District of Columbia are in strong demand, concentrated in the Capitol Hill corridor, the NoMa tech district, and Foggy Bottom across federal IT contracting, government-adjacent SaaS, and healthcare technology. Employers hiring right now include Children's National Hospital, CACI International, and TekSynap. Scan the live roles below and apply to whichever ones fit.
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- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
We are seeking an Financial Analyst - IT Investment Management / CPIC Support to provide financial and analytical expertise in budget formulation, capital planning and investment, financial analysis, and risk management for the CEC IT Investment Management Program. Collects investment data, conducts financial reviews/audits, and produces analysis and reporting ensuring compliance with the Clinger-Cohen Act of 1996, OMB Circular A-11, OMB Circular A-130, and FITARA. Supports CEC leadership and the Investment Program Manager in meeting CPIC requirements (data calls, OMB budget submission, acquisition documentation, AgMax entry) and delivers monthly, quarterly, and annual Investment Management reporting.
- IT Investment Management: Prepare and submit IT capital investment information per OMB/OCIO standards; support data calls, OMB IT Budget submission, acquisition strategy/plan documentation, and investment presentations; maintain data in AgMax and 1OCIO.
- Investment Portfolio Reporting: Maintain a portfolio of up to 10 IT Business Cases; prepare annual Business Case Artifacts, quarterly IDC/PortfolioStat submissions, and quarterly DLCC data (TBM taxonomy); track investment performance metrics, DME/Planning Costs, and cost-benefit/alternatives analyses.
- Risk Management: Maintain and improve the CEC Risk Registry (SharePoint), identify and document program/system/security/financial risks, and support CEC Risk Plans and mitigation reviews.
- Governance & Reporting: Develop and deliver Investment quad charts and presentations to the IGB, IPTs, and Investment Program Manager; respond to data calls, questions, and customer requests on CEC investments.
- Acquisition Approval Requests (AARs): Plan, prepare, review, and route up to 100 AARs/year within a 15-day processing standard; track Conditional AAR approvals; maintain the AAR SharePoint site, templates, historical files, and Spend Plan updates in 1OCIO.
- Process Improvement: Support continual improvement of CPIC and AAR processes, including evaluation of AI tools for scheduling and artifact production.
- Bachelor’s degree in Finance, Accounting, or related field (or equivalent experience); 5+ years in financial analysis, budget formulation, or federal IT investment management.
- Working knowledge of Clinger-Cohen Act, OMB Circulars A-11/A-130, and FITARA; hands-on CPIC, PortfolioStat/IDC, and investment scoring experience.
- Experience with AgMax, 1OCIO, or comparable federal investment/financial systems; proficiency in Excel, PowerPoint, and SharePoint.
- Strong communication skills for executive-level presentations (quad charts) to governance boards; strong organizational skills across multiple concurrent deliverables.
- Min 1+ Years in federal government project.
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Find JobsSoftware Support Specialist Job Market in Washington
Who's Hiring
- Children's National Hospital12
- CACI International7
- TekSynap5
- AFL-CIO4
- CVS Health4
Top Industries Hiring
- Healthcare & Medical Services
- Technology & Software
- Consulting & Professional Services
- Construction & Real Estate
Software Support Specialist Jobs in Washington: Frequently Asked Questions
How do I get a software support specialist job in Washington?
Washington's market for software support specialists is shaped heavily by federal contracting, with agencies and the IT firms that serve them concentrated in NoMa, Foggy Bottom, and the broader Capitol Hill corridor. Candidates who can demonstrate experience with enterprise ticketing systems, government-facing helpdesk workflows, or ITSM platforms like ServiceNow have a clear edge. Familiarity with federal security compliance requirements, even at a foundational level, sets applicants apart from those with purely commercial backgrounds.
Which companies hire software support specialists in Washington?
Employers hiring software support specialists in Washington right now include Children's National Hospital, CACI International, and TekSynap, based on current listings on Migrate Mate as of July 2026. Washington's hiring base skews toward federal contractors, defense technology firms, healthcare IT organizations, and mission-driven nonprofits with complex software environments.
Are there remote software support specialist jobs in Washington?
Yes, though availability depends on the role: desk-based tier-one and tier-two support functions tend to be the most remote-friendly, while on-site infrastructure and hardware support roles typically require physical presence. About 32% of software support specialist openings tied to Washington are remote or hybrid as of July 2026, reflecting broader flexibility in enterprise and SaaS-facing support. Federal contractor roles often require on-site presence due to security and clearance requirements.
How can I get a software support specialist job in Washington with little or no experience?
The most realistic entry path in Washington is targeting IT help desk or technical support associate roles at federal contractors and mid-size government technology firms, which regularly hire candidates who hold CompTIA A+ or ITIL Foundation certifications even without years of experience. Local community colleges and workforce development programs in the DC metro area offer short-term technical certifications that Washington employers recognize. Demonstrating any exposure to ticketing systems, remote desktop tools, or basic network troubleshooting makes a meaningful difference in this market.
Which industries hire the most software support specialists in Washington?
Washington software support specialist roles concentrate in Healthcare & Medical Services, Technology & Software, and Consulting & Professional Services, based on current listings on Migrate Mate as of July 2026. Washington's unique role as the seat of federal government means that government IT contracting and adjacent sectors like defense technology and public health informatics generate consistent, large-scale demand for software support talent year-round.
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