Software Support Specialist Jobs in Jersey City, NJ
Software Support Specialist jobs in Jersey City are concentrated in the Journal Square, Newport, and Downtown Waterfront districts, where financial services, fintech, and enterprise software firms maintain strong technical teams. Employers hiring right now include Tradeweb, JPMorganChase, and BNY. Find a role that fits below and apply directly.
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JOB SUMMARY:
The counselor provides training and support in skills development, medication management, work readiness activities, case management and service coordination to clients experiencing significant disturbances in daily living due to severe and persistent mental illness.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Involved in the recruitment, training and the provision of ongoing monitoring of care provided by therapeutic foster care providers.
- Interacts regularly with providers regarding client issues and the provision of care; and counselor will monitor the completion of provider paperwork documentation.
- Assess needs, complete required documentation, case management, coordination with collateral care providers, advocate for client’s needs, provide individual therapeutic rehabilitation skill development, illness management and recovery, (and family intervention as indicated), provide crisis assessment and intervention.
- Provide termination planning and provide medication and psychosocial education to clients.
- Carry and respond to a pager providing on-call services.
- Involved in the planning and carrying out of quarterly therapeutic provider meetings.
- Functions as a member of the clinical treatment team.
- Performs other duties as from time-to-time, be deemed appropriate by the supervisor.
QUALIFICATIONS:
- A bachelor’s degree from an accredited college or university in the field of social work, human services, counseling, psychiatric rehabilitation, psychology or criminal justice is preferred.
- In lieu of a bachelor's degree, the applicant should possess a license as a RN.
- A minimum of 2 years working in a community based behavioral health setting.
- Valid driver's license in the state of residence plus three-year driving history and a driving record in good standing.
- $20.51 per hour
EEO STATEMENT:
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status, or any other characteristic protected by law.
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JOB SUMMARY:
The counselor provides training and support in skills development, medication management, work readiness activities, case management and service coordination to clients experiencing significant disturbances in daily living due to severe and persistent mental illness.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Involved in the recruitment, training and the provision of ongoing monitoring of care provided by therapeutic foster care providers.
- Interacts regularly with providers regarding client issues and the provision of care; and counselor will monitor the completion of provider paperwork documentation.
- Assess needs, complete required documentation, case management, coordination with collateral care providers, advocate for client’s needs, provide individual therapeutic rehabilitation skill development, illness management and recovery, (and family intervention as indicated), provide crisis assessment and intervention.
- Provide termination planning and provide medication and psychosocial education to clients.
- Carry and respond to a pager providing on-call services.
- Involved in the planning and carrying out of quarterly therapeutic provider meetings.
- Functions as a member of the clinical treatment team.
- Performs other duties as from time-to-time, be deemed appropriate by the supervisor.
QUALIFICATIONS:
- A bachelor’s degree from an accredited college or university in the field of social work, human services, counseling, psychiatric rehabilitation, psychology or criminal justice is preferred.
- In lieu of a bachelor's degree, the applicant should possess a license as a RN.
- A minimum of 2 years working in a community based behavioral health setting.
- Valid driver's license in the state of residence plus three-year driving history and a driving record in good standing.
- $20.51 per hour
EEO STATEMENT:
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status, or any other characteristic protected by law.
1ZScTOSwkP
See All 20 Software Support Specialist Jobs in Jersey City
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Find JobsSoftware Support Specialist Job Market in Jersey City
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Fintech
- Investment & Asset Management
Software Support Specialist Jobs in Jersey City: Frequently Asked Questions
How do I get a software support specialist job in Jersey City?
The strongest entry points in Jersey City are financial services firms, fintech companies, and enterprise software outfits clustered in the Newport and Downtown Waterfront districts. Candidates who demonstrate hands-on ticketing system experience, familiarity with SaaS platforms, and strong client communication skills stand out locally. Targeting mid-size financial technology firms in Journal Square is also a practical move, as they often hire support specialists directly without requiring years of prior experience.
Which companies hire software support specialists in Jersey City?
Companies currently hiring software support specialists in Jersey City include Tradeweb, JPMorganChase, and BNY, per current listings on Migrate Mate as of July 2026. Jersey City's employer base skews heavily toward financial institutions, fintech startups, and large enterprise technology operations that maintain dedicated in-house support teams.
Are there remote software support specialist jobs in Jersey City?
Yes, though it depends on the role: desk-based and application support positions tend to be remote-friendly, while on-site hardware and infrastructure roles are not. About 20% of software support specialist openings tied to Jersey City are remote or hybrid as of July 2026, reflecting the sector mix. Cloud support and SaaS helpdesk roles based in Jersey City's fintech corridor are the most likely to offer remote flexibility.
How can I get a software support specialist job in Jersey City with little or no experience?
The most realistic entry path in Jersey City is through junior helpdesk or tier-one application support roles at mid-size financial technology firms, many of which operate in the Newport and Journal Square areas and hire candidates with a relevant certificate or associate degree. Familiarity with ticketing platforms like Jira or ServiceNow, combined with any customer-facing technical experience, gives local applicants a clear edge over general candidates in this market.
Which industries hire the most software support specialists in Jersey City?
The sectors hiring the most software support specialists in Jersey City are Banking & Financial Services, Fintech, and Investment & Asset Management, based on current listings on Migrate Mate as of July 2026. Jersey City's dense concentration of financial services headquarters and fintech operations along the waterfront and in Journal Square drives consistently high demand for technical support talent in those fields.
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