Software Support Specialist Jobs in Pittsburgh, PA
Software Support Specialist jobs in Pittsburgh are concentrated in the technology corridor along East Liberty and Shadyside, the financial district Downtown, and the growing innovation hub in Oakland, with steady demand from healthcare systems, enterprise software firms, and fintech companies. Employers hiring right now include PNC Financial Services, BNY, and All Lines Technology. See the openings below and apply to the ones that match your experience.
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This Full-Time position is eligible for the Carnegie Museums' many Benefits.
Please scroll to the bottom of this page to see information on the starting pay
rate.
The Senior Director, Finance provides strategic financial leadership across multiple Carnegie Museums locations. This role serves as a key partner to the CFO and museum leadership, ensuring financial integrity, operational efficiency, and alignment with institutional priorities.
This position has a primary base at the Oakland campus and requires active support of multiple museum locations, including regular travel between assigned work sites.
QUALIFICATIONS:EDUCATION AND EXPERIENCE:
- Bachelor’s degree in Accounting or Finance; CPA highly preferred.
- Minimum of 10 years of progressive experience in accounting or finance.
- Extensive experience in finance and operations leadership in complex organizations, non-profit or museum experience plus.
- Understanding of fund accounting and donor-restricted funds.
- Experience with general ledger ERP and budgeting software, Oracle NetSuite a plus.
- Experience with Tessitura CRM or other similar CRM software.
- Strong knowledge of US Generally Accepted Accounting Principles (GAAP), Uniform Grant Guidance (UGG) and FASB Accounting Section Codification (ASC) 958 Not for Profit Entities.
- Strong working knowledge of accounting for donor restrictions for endowments, gifts and grants.
- Strong communication and stakeholder management skills.
- Strong financial analysis and reporting expertise.
- Strong Excel skills.
- Ability to work independently, meet deadlines, and collaborate across departments to gather and validate data.
- Primary location at Carnegie Museums Oakland campus with responsibility across multiple museum locations; regular travel required between sites.
ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES:
- Lead the development and execution of annual operating budgets in accordance with Carnegie Institute Finance deadlines; partner with leadership to present budgets to the Carnegie Museums President, CFO, and Institute Leadership Team.
- Develop and maintain long-range financial planning models, including five-year operating projections and multi-year capital plans aligned with strategic priorities.
- Administer operating, designated, and restricted fund accounts; prepare monthly financial statements, forecasts, and variance analyses.
- Support responses to CMP Board, Finance Committee, and Corporate Finance inquiries, including audit and compliance matters.
- Implement and oversee monthly and year-end closing procedures.
- Identify financial risks and resource constraints; develop contingency plans and recommend corrective actions.
- Prepare and present quarterly financial reports, forecasts, and analyses to leadership and Advisory Boards.
- Provide financial oversight and support for capital projects, including funding strategy and cash flow planning.
- Serve as a strategic advisor to museum directors and CFO while balancing competing priorities and resource constraints.
- Provide consistent financial leadership across multiple Carnegie Museums locations.
- Supervise museum finance staff and oversee daily financial operations and reporting activities.
- Support new exhibition, project, and grant proposal development and budgeting, and related reporting and compliance activities.
- Act as liaison with other museum Finance Directors and Carnegie Museums departments including Controller, Treasurer, Facilities, and Legal and resolve issues as they arise.
- Travel regularly between assigned work sites.
- Other duties as assigned.
The following PA Act 153 clearances, or proof of application of clearances, are required beginning employment and as a condition of continued employment: Pennsylvania Child Abuse History Clearance Pennsylvania State Police Criminal Record Check FBI Fingerprint Criminal Background Check Obtaining the required clearances is completed as part of the new hire process.
Carnegie Museums is an Equal Opportunity Employer
The above job description reflects the essential functions and qualifications for the position identified, and shall not be construed as a detailed description of all the work requirements that may be inherent in the position. The job description does not constitute an employment contract and does not alter the at-will relationship between CMP and the employee.
- GUIDANCE ON ESSENTIAL FUNCTIONS: The Americans with Disabilities Act (“ADA”) requires employers to consider and accommodate qualified individuals with disabilities. An individual is qualified if he or she can perform the essential functions of a job with or without reasonable accommodation. An essential job function is any task that is a fundamental part of the job. When considering essentiality, one must focus upon whether the function is essential to this particular job and not to the department as a whole. Some additional guidance on essential functions follows below. Please note that the following guidelines are non-exhaustive. If you have any questions or need additional guidance, please contact Human Resources. A. Is the function required to be performed on a regular basis? If the function is rarely performed, it may not be essential. B. Is the function highly specialized? Is the incumbent hired for his/her expertise or ability to perform the function? The need for special expertise is an indication of an essential function. C. Does the position exist, at least in part, to perform the function? If so, the function is more likely to be essential. D. How much time is spent performing the function and how often? Note that even functions performed 10% of the time could be essential if they are required on a regular basis. E. Would elimination of the function fundamentally alter the job? If so, the function is more likely to be essential. F. What are the consequences of not requiring the incumbent to perform the function? If they are significant, the function is more likely to be essential. G. Are there a limited number of employees among whom the performance of the function could be distributed if the incumbent could not perform it? If so, it is more likely to be essential.
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Software Support Specialist Jobs in Pittsburgh: Frequently Asked Questions
How do I get a software support specialist job in Pittsburgh?
Focus your search on Pittsburgh's three strongest hiring sectors: healthcare IT, enterprise software, and financial services. The Oakland medical and university corridor, Downtown financial district, and East Liberty tech hub are where most openings cluster. Candidates who stand out locally combine hands-on ticketing experience with familiarity in EHR platforms or SaaS tools used by Pittsburgh's large health systems and regional banks. Networking through Pittsburgh Technology Council events also opens doors faster than cold applications.
Which companies hire software support specialists in Pittsburgh?
Employers hiring software support specialists in Pittsburgh right now include PNC Financial Services, BNY, and All Lines Technology, based on current listings on Migrate Mate as of July 2026. Pittsburgh's hiring base skews toward large health systems, regional financial institutions, and mid-market SaaS companies that maintain sizable internal support teams rather than outsourcing.
Are there remote software support specialist jobs in Pittsburgh?
Yes, but availability depends heavily on the role. Desk-based and SaaS support positions are routinely offered remotely, while roles tied to on-site hardware, server rooms, or clinic systems in Pittsburgh's health systems are almost always on-site. About 30% of software support specialist openings tied to Pittsburgh are remote or hybrid as of July 2026, with the strongest remote options concentrated among enterprise software and fintech employers headquartered Downtown or in East Liberty.
How can I get a software support specialist job in Pittsburgh with little or no experience?
The most realistic entry path in Pittsburgh is a help desk or IT support associate role at one of the city's large health systems, such as UPMC or Allegheny Health Network, which maintain large tiered support teams and promote from within. Community College of Allegheny County also offers IT certificate programs that Pittsburgh employers recognize. CompTIA A+ and ITIL foundations certifications give entry-level applicants a concrete edge over other candidates with similar experience levels.
Which industries hire the most software support specialists in Pittsburgh?
The sectors hiring the most software support specialists in Pittsburgh are Healthcare & Medical Services, Banking & Financial Services, and Insurance, based on current listings on Migrate Mate as of July 2026. Pittsburgh's economy is anchored by major health systems, a growing fintech presence, and a cluster of robotics and AI firms that all require dedicated software support functions to keep enterprise platforms and clinical or trading systems running reliably.
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