Software Support Specialist Jobs in Wisconsin
Software Support Specialist jobs in Wisconsin are concentrated in Milwaukee, Madison, and Green Bay, where companies like Fiserv, Epic Systems, and Northwestern Mutual maintain large technology operations that generate steady demand for support talent. The role draws on helpdesk troubleshooting, enterprise software administration, and increasingly EHR and financial platform support as Wisconsin's healthcare and fintech sectors grow. Openings exist at every level, from entry-level tier-one support to senior analysts managing complex enterprise environments. Find a role that fits below and apply directly.
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POSITION TITLE: Client Advocate
REPORTS TO: Executive Director
HOURS: 25-30 hours per week, including flexible availability in evenings and weekends, as needed
SALARY RANGE: base pay $18 up to $21 per hour depending on experience
WHO WE ARE
Inner Beauty Center exists to help the sexually exploited discover their value and purpose. We reach into the community, meet personal needs, build trusting relationships, and walk alongside our clients through the recovery and restoration journey.
WHAT YOU’LL DO
As a Client Advocate at Inner Beauty Center, you will play a pivotal role in coordinating services for sexually exploited individuals in the south side of Milwaukee. You will be responsible for providing essential resources, support, and advocacy to our clients. Reporting directly to the Executive Director, you will work closely with the other Client Advocates to ensure the delivery of high-quality services that meet the unique needs of our clientele.
WHAT YOU’LL DO
- Participate in the drop-in and conduct outreach activities 1-2 times per week with a volunteer team member or staff. Enter Data on collection form and support the other team members.
Drop in hours: Tuesday and Thursday 4pm to 7pm
Outreach: Monday and Friday. Time determined by the team going out. Currently outreach starts between 11 and 1pm. Typically outreach is about 2-3 hours.
- Do intake and regular charting updates for your clients: individuals who have completed the admission and assessment for client advocate services.
- Conduct assessment and Intake
- Witness Authorization for Release of Information
- If transporting a Release of Liability must be signed
- Administer ACE Test
- Review results of ACE test
- Assemble their chart
- Chart entries: with major events, keep concise, DOB followed by Initials as identifier
- Connect with other needed resources in the Milwaukee Area
- Transport to Detox
- Referrals to out of county resources & out of state resources
- Assist with obtaining needed Identification papers
- Suggest updated resource materials regularly, assist the team in keeping the outreach van stocked. Collaborate with the team as to the condition of the van and any repairs or maintenance need. Team lead will communicate this to the Executive Director
- Attend local community meetings to represent Inner Beauty Center with the ED or other teammates.
- Build connections with stakeholders: community relations, local business owners, residents, criminal justice professionals, and other service providers.
- Advocate for women who have experienced sexual assault and/or sex trafficking, ensuring their safety and best interests. This may include providing transportation to and accompanying clients to healthcare providers, law enforcement, and court proceedings.
- Adhere to all policies and procedures outlined in the Employee Handbook.
- Assist with bag lunch preparations and set up for drop in as needed. Coordinate with other staff and volunteers.
WHO WE’RE LOOKING FOR
- High school diploma or equivalent; associate degree in human services preferred.
- Training as a Peer Support Specialist, certified preferred
- Minimum 3 years in recovery and not using substances any longer, 5 years preferred.
- 2 or more years of experience working with individuals in domestic violence, sexual exploitation, homelessness, and/or Substance use Disorder.
- Ability to work effectively with diverse populations in an open and respectful environment.
- Strong verbal and written communication skills, self-directed, and detail-oriented.
- Able to access our Google Docs. Specialty skills a plus
- Active and personal faith walk preferred as we are a faith-based program. Regularly attends the church of your choice. Able to share your faith with others.
- Valid driver’s license and clean driving record.
- Ability to adapt to a flexible outreach schedule based on team and client needs.
- Must be able to lift 40 pounds and perform physical tasks as required.
- Bilingual in Spanish is a plus.
- We encourage applications from survivors of sexual exploitation and may also be in AODA recovery. Must show a minimum of 3 years in a maintenance stage.
- Female applicants only, due to the nature of the population served men are discouraged from applying.
HOW YOU’LL APPLY
Interested parties are invited to send their resume to Admin@innerbeautycenter.org
See All 502+ Software Support Specialist Jobs in Wisconsin
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Find JobsSoftware Support Specialist Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Software Support Specialist Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
- Maurices42

- Primary Residential Mortgage26

- Fastenal10

- SSM Health9

- Sevita7

Top Industries Hiring
- Technology & Software
- Manufacturing
- Distribution & Wholesale
- Banking & Financial Services
- Healthcare & Medical Services
What Wisconsin Employers Look For
The qualifications that appear most often in software support specialist jobs across Wisconsin.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Demonstrated experience troubleshooting software applications and resolving end-user technical issues
- Familiarity with ticketing systems such as ServiceNow, Jira, or Zendesk
- Strong written and verbal communication skills for working with non-technical users
- Experience with Microsoft 365, Active Directory, or enterprise resource planning platforms
- CompTIA A+ or HDI Support Center Analyst certification preferred by many Wisconsin employers
Software Support Specialist Jobs in Wisconsin: Frequently Asked Questions
How do you become a software support specialist in Wisconsin?
Wisconsin does not require a state-issued license to work as a software support specialist. Most employers hire candidates with an associate or bachelor's degree in information technology or a related field, though some entry-level roles accept a strong technical portfolio or relevant certifications. Industry credentials such as CompTIA A+ or Microsoft certifications carry significant weight with Wisconsin employers, particularly in healthcare IT and financial services, the state's two largest tech-support hiring sectors.
Which companies hire software support specialists in Wisconsin?
Wisconsin software support specialist roles are posted by Maurices, Primary Residential Mortgage, and Fastenal and others right now, based on current listings on Migrate Mate as of November 2026. Wisconsin's concentration of healthcare IT, insurance, and financial technology firms means employer demand is distributed across both large corporations and mid-size regional companies with dedicated support operations.
Which Wisconsin cities have the most software support specialist jobs?
Milwaukee, Madison, and Green Bay have the most software support specialist openings in Wisconsin. Milwaukee leads because of its large financial services and healthcare employers, Madison's market is driven by Epic Systems and the University of Wisconsin Health network, and Green Bay draws demand from its regional insurance carriers and manufacturing companies that rely on enterprise software support teams.
Are there remote software support specialist jobs in Wisconsin?
Yes, and more than most fields. About 34% of software support specialist openings tied to Wisconsin are remote or hybrid as of November 2026, reflecting the desk-based and communication-driven nature of most software support work. Tier-two and tier-three support roles, along with enterprise platform administration positions, are the most commonly offered as fully remote, while some tier-one helpdesk roles still require an on-site presence.
How can I get hired as a software support specialist in Wisconsin with little or no experience?
The most realistic entry path is applying directly to IT helpdesk or desktop support roles at Wisconsin's large healthcare systems, such as Froedtert Health or UW Health, which regularly hire candidates new to support roles and provide structured onboarding. Fiserv and Northwestern Mutual also bring on entry-level technical support associates with strong communication skills and basic IT knowledge. Earning a CompTIA A+ certification before applying, or gaining exposure through a two-year technical degree at a Wisconsin technical college, gives candidates a measurable edge over other entry-level applicants.
Where can I find and apply to software support specialist jobs in Wisconsin?
You can find and apply to software support specialist jobs in Wisconsin on Migrate Mate, which lists current Wisconsin openings across Milwaukee, Madison, Green Bay, and the surrounding areas. Find roles that fit your experience and apply directly to the employers posting them.
See All 502+ Software Support Specialist Jobs in Wisconsin
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