Staff Technical Account Manager Jobs
Staff Technical Account Manager jobs are open across cloud infrastructure, enterprise software, cybersecurity, and managed services, from senior to staff and principal levels, with specializations in platform onboarding, technical escalation management, and solution architecture support. See the openings below and apply to the ones that match your experience.
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Own Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.
Sr. Mgr, Technical Marketing Engineering
Morrisville, North Carolina, United StatesJob Summary
Are you ready to build and lead NetApp's technical marketing presence? As Senior Manager, Technical Marketing Engineering, you will help build NetApp's center of excellence for technical marketing as part of a leadership team taking on an early-stage team and rapidly growing both its size and its impact.
You will be both a team builder and have the hands-on technical credibility to inspire, measure, and improve the capabilities of world-class Technical Marketing Engineers (TMEs). NetApp TMEs own technical marketing end-to-end for one or more assigned technology areas: defining the technical narrative, value proposition, claims, and competitive story for integrated solutions that solve customer challenges using NetApp products and, where relevant, partner products. As a team leader, you will set the technical and quality bar for the team, and hire new talent that the team needs as it scales.
You will do this working side-by-side with Product Marketers as part of the Integrated Product & Platform Marketing (IPPM) organization's Technical Evangelism & Marketing (TEM) function, and in partnership with Product Management and Engineering teams worldwide. As the senior TME leader based in RTP, you will be the primary point of local leadership and escalation for Product Management and Engineering partners, and you will partner closely with peer TME leaders across the world to keep one consistent technical narrative and operating model across every region, while fully owning the TME charter for your assigned subset of products and solutions.
If you're excited by the challenge of building a world-class technical marketing team, staying hands-on with the technology to lead from the front, and shaping how NetApp shows up technically worldwide, we want to talk to you.
Key Responsibilities
- Build and lead your assigned TME team: hire, onboard, and develop talent, scaling from today's strong team toward a full regional center of excellence.
- Serve as the senior in-region point of contact for RTP-based Product Management and Engineering partners, providing local leadership and time-zone coverage for both your covered products, and in partnership with your peer TME leaders for other products and solutions. Will be required to work in-person in the local NetApp RTP office a majority of the time.
- Own technical marketing end-to-end for multiple assigned technology areas. Own the team that defines the technical narrative, claims, proof of value, and competitive story for integrated solutions, integrated into the overall narrative set by Product Marketing.
- Collaborate with Product Management and Engineering across the product lifecycle to build — and ensure your team builds — expert-level understanding of assigned products and solutions, their place in the NetApp portfolio, and how they solve customer challenges.
- Direct, and personally contribute to, your team's production of consistent, high-quality technical content and enablement: technical reports, whitepapers, reference architectures, blogs, videos, technical talk tracks, demos, and other advanced technical enablement.
- Oversee your team's self-service interactive assets, including demos, sandboxes, and TCO/ROI calculators, built with the latest AI-enabled demo-creation tools and instrumented to capture usage and customer intelligence.
- Ensure your team is visible as trusted technical subject-matter experts, evangelizing NetApp and assigned technologies at conferences, in webinars, on video, and on social media with clear, compelling technical storytelling.
- Synthesize input from customers, field teams, and sales gathered through your team's work as technical SMEs, and channel it to Product Management to inform the roadmap.
- Partner with peer TME leaders across the Americas and EMEA, and with the broader IPPM Technical Evangelism & Marketing (TEM) function, to keep one consistent technical narrative, one content standard, and one operating model across every region.
- Establish and track key performance indicators for your team's coverage and output and drive continuous improvement of deliverables based on data and field feedback.
- Recruit, coach, and retain top technical marketing talent.
- Champion an inclusive, collaborative team culture, and model the ownership and agility NetApp expects of its technical marketing organization as your team's scope and headcount scale quickly.
Job Requirements
- 10+ years of experience in technical marketing or related roles that span technology and marketing, including several years in a people-management or team-lead capacity.
- Proven track record building, scaling, and leading a high-performing technical team from the ground up, including hiring, developing, and managing talent.
- Demonstrated expert-level understanding in one or more enterprise technology areas, as a proof point of the ability to attain — and coach others toward — expert-level understanding of additional technology areas. Existing expertise in NetApp technologies or the data infrastructure market is highly desired but not required.
- Demonstrated ability to craft, and to coach others to craft, technical narratives, value proof, and competitive positioning for integrated solutions.
- Excellent technical writing, communication, and storytelling skills, with a track record of setting and holding a quality bar across a team's content and enablement output.
- Proven experience building and managing demos and showcase environments at scale, including demo catalogs, sandboxes, and self-service experiences; familiarity with modern AI-enabled demo-creation tools is highly desired.
- Strong business acumen and comfort operating as a hands-on player-coach, capable of deep technical knowledge, but passionate about delegating and teaching to develop the same skills in your team.
- Strong cross-functional and cross-regional collaboration skills within a globally distributed team and partner effectively with Product Management, Engineering, Sales, and Marketing leaders across time zones.
- Confident as a public speaker and on-camera presenter, with experience coaching others to present confidently to technical and executive audiences.
- Facility with competitive/alternatives analysis and building data-backed, testable claims.
Education
- Bachelor's degree in computer science, engineering, information systems, or a related technical field (or equivalent practical experience).
- Master's degree or MBA is a plus.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
Own Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.
Sr. Mgr, Technical Marketing Engineering
Morrisville, North Carolina, United StatesJob Summary
Are you ready to build and lead NetApp's technical marketing presence? As Senior Manager, Technical Marketing Engineering, you will help build NetApp's center of excellence for technical marketing as part of a leadership team taking on an early-stage team and rapidly growing both its size and its impact.
You will be both a team builder and have the hands-on technical credibility to inspire, measure, and improve the capabilities of world-class Technical Marketing Engineers (TMEs). NetApp TMEs own technical marketing end-to-end for one or more assigned technology areas: defining the technical narrative, value proposition, claims, and competitive story for integrated solutions that solve customer challenges using NetApp products and, where relevant, partner products. As a team leader, you will set the technical and quality bar for the team, and hire new talent that the team needs as it scales.
You will do this working side-by-side with Product Marketers as part of the Integrated Product & Platform Marketing (IPPM) organization's Technical Evangelism & Marketing (TEM) function, and in partnership with Product Management and Engineering teams worldwide. As the senior TME leader based in RTP, you will be the primary point of local leadership and escalation for Product Management and Engineering partners, and you will partner closely with peer TME leaders across the world to keep one consistent technical narrative and operating model across every region, while fully owning the TME charter for your assigned subset of products and solutions.
If you're excited by the challenge of building a world-class technical marketing team, staying hands-on with the technology to lead from the front, and shaping how NetApp shows up technically worldwide, we want to talk to you.
Key Responsibilities
- Build and lead your assigned TME team: hire, onboard, and develop talent, scaling from today's strong team toward a full regional center of excellence.
- Serve as the senior in-region point of contact for RTP-based Product Management and Engineering partners, providing local leadership and time-zone coverage for both your covered products, and in partnership with your peer TME leaders for other products and solutions. Will be required to work in-person in the local NetApp RTP office a majority of the time.
- Own technical marketing end-to-end for multiple assigned technology areas. Own the team that defines the technical narrative, claims, proof of value, and competitive story for integrated solutions, integrated into the overall narrative set by Product Marketing.
- Collaborate with Product Management and Engineering across the product lifecycle to build — and ensure your team builds — expert-level understanding of assigned products and solutions, their place in the NetApp portfolio, and how they solve customer challenges.
- Direct, and personally contribute to, your team's production of consistent, high-quality technical content and enablement: technical reports, whitepapers, reference architectures, blogs, videos, technical talk tracks, demos, and other advanced technical enablement.
- Oversee your team's self-service interactive assets, including demos, sandboxes, and TCO/ROI calculators, built with the latest AI-enabled demo-creation tools and instrumented to capture usage and customer intelligence.
- Ensure your team is visible as trusted technical subject-matter experts, evangelizing NetApp and assigned technologies at conferences, in webinars, on video, and on social media with clear, compelling technical storytelling.
- Synthesize input from customers, field teams, and sales gathered through your team's work as technical SMEs, and channel it to Product Management to inform the roadmap.
- Partner with peer TME leaders across the Americas and EMEA, and with the broader IPPM Technical Evangelism & Marketing (TEM) function, to keep one consistent technical narrative, one content standard, and one operating model across every region.
- Establish and track key performance indicators for your team's coverage and output and drive continuous improvement of deliverables based on data and field feedback.
- Recruit, coach, and retain top technical marketing talent.
- Champion an inclusive, collaborative team culture, and model the ownership and agility NetApp expects of its technical marketing organization as your team's scope and headcount scale quickly.
Job Requirements
- 10+ years of experience in technical marketing or related roles that span technology and marketing, including several years in a people-management or team-lead capacity.
- Proven track record building, scaling, and leading a high-performing technical team from the ground up, including hiring, developing, and managing talent.
- Demonstrated expert-level understanding in one or more enterprise technology areas, as a proof point of the ability to attain — and coach others toward — expert-level understanding of additional technology areas. Existing expertise in NetApp technologies or the data infrastructure market is highly desired but not required.
- Demonstrated ability to craft, and to coach others to craft, technical narratives, value proof, and competitive positioning for integrated solutions.
- Excellent technical writing, communication, and storytelling skills, with a track record of setting and holding a quality bar across a team's content and enablement output.
- Proven experience building and managing demos and showcase environments at scale, including demo catalogs, sandboxes, and self-service experiences; familiarity with modern AI-enabled demo-creation tools is highly desired.
- Strong business acumen and comfort operating as a hands-on player-coach, capable of deep technical knowledge, but passionate about delegating and teaching to develop the same skills in your team.
- Strong cross-functional and cross-regional collaboration skills within a globally distributed team and partner effectively with Product Management, Engineering, Sales, and Marketing leaders across time zones.
- Confident as a public speaker and on-camera presenter, with experience coaching others to present confidently to technical and executive audiences.
- Facility with competitive/alternatives analysis and building data-backed, testable claims.
Education
- Bachelor's degree in computer science, engineering, information systems, or a related technical field (or equivalent practical experience).
- Master's degree or MBA is a plus.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
Staff Technical Account Manager Jobs by Experience Level
See All 27 Staff Technical Account Manager Jobs
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Find JobsStaff Technical Account Manager Job Market
Who's Hiring
Top Industries Hiring
- Energy
What Employers Look For
The qualifications that appear most often in staff technical account manager jobs.
- Five or more years of technical account management or customer success engineering experience
- Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud
- Demonstrated ability to manage enterprise accounts through the full post-sale lifecycle
- Strong skills in translating complex technical concepts for executive and non-technical stakeholders
- Experience driving escalation resolution across internal engineering and product teams
- Bachelor's degree in computer science, engineering, information systems, or a related field
Tips for Your Staff Technical Account Manager Job Search
Quantify your customer outcomes specifically
Hiring managers for staff-level roles want retention rates, escalation resolution times, or renewal figures you personally influenced. Pull concrete outcomes from your account portfolio rather than listing responsibilities, so your resume reads like a business case.
Highlight cross-functional leadership without a title
Staff technical account managers routinely coordinate engineering, product, and support teams on behalf of customers. Show examples where you drove alignment across those groups, since that cross-functional influence is what separates staff-level candidates from senior ones.
Apply early to roles that fit
Migrate Mate lists staff technical account manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target companies by product complexity
Staff technical account manager roles at companies with deeply technical products, such as developer platforms, cloud infrastructure, or API-first tools, carry more scope and visibility. Filter your search toward those environments if you want roles that reward deep technical fluency.
Prepare a customer escalation case study
Interviewers at the staff level will ask how you have handled a major customer crisis. Prepare one detailed story covering the technical root cause, how you coordinated internally, what you communicated to the customer, and what changed afterward.
Negotiate scope before you negotiate compensation
Before accepting an offer, clarify your account portfolio size, escalation authority, and whether you will have direct reports or technical leads. Misaligned scope is the most common reason staff technical account managers leave within a year.
Staff Technical Account Manager Jobs: Frequently Asked Questions
Which companies are hiring the most staff technical account managers?
The companies hiring the most staff technical account managers right now include Amazon, Amazon Web Services, and Atmos Energy Corporation, with the largest share of openings in Washington, Texas, and California, based on current listings on Migrate Mate as of November 2026. Cloud infrastructure providers and enterprise software companies consistently account for the majority of staff-level openings in this role.
How many staff technical account manager jobs are remote?
About 33% of staff technical account manager openings are fully remote or hybrid as of November 2026, reflecting the account-based nature of the work. Roles focused on platform onboarding and ongoing technical advisory tend to be the most remote-friendly, while positions requiring on-site executive business reviews or data center coordination are more likely to require regular travel or in-office presence.
How do you become a staff technical account manager?
Start by building a foundation in a customer-facing technical role such as solutions engineer, support engineer, or technical account manager at the senior level. From there, demonstrate that you can own a portfolio of complex enterprise accounts, resolve critical escalations independently, and influence internal product or engineering decisions based on customer feedback. Staff-level promotion typically requires showing leadership across accounts without needing managerial direction.
Can I get a staff technical account manager job with limited experience?
Getting hired at the staff level with limited experience is difficult, since the role is explicitly defined by breadth of ownership and the ability to operate without close oversight. The most practical path is to reach the senior technical account manager level first, build a documented record of leading cross-functional escalations, and move into a staff role either through internal promotion or by targeting smaller companies where the staff title carries a narrower scope.
What does the staff technical account manager interview process look like?
The process typically starts with a recruiter screen focused on account scope and technical background, followed by a hiring manager conversation about how you have handled complex enterprise relationships. Later rounds usually include a technical depth interview with a solutions architect or engineering lead, a behavioral panel covering escalation and cross-functional scenarios, and a final conversation with a senior leader focused on strategic account impact and business acumen.
Where can I find and apply to staff technical account manager jobs?
You can find and apply to staff technical account manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your background and experience level, then apply directly to each one that fits.
See All 27 Staff Technical Account Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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