STEM OPT IT Support Technician Jobs
IT Support Technician roles qualify for STEM OPT when your degree is in a STEM-designated CIP code field such as computer science, information technology, or a related discipline. Your employer must be enrolled in E-Verify, and the 24-month STEM OPT extension gives you up to 36 months total to build experience in technical support and systems administration.
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Get Access To All JobsAt Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Insitu has an immediate need for a Level 2 Support Technician for a 12 month contract. This role will be 100% onsite in Bingen, WA. This role provides IT support for clients, find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills.
Desired Attributes and Experience
- Customer service mentality
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Reliable
- Solid understanding of computers, networks and software
- Experience using MS Office applications: Word, Excel, Outlook
- High attention to detail
- Ability and willingness to work in a collaborative team environment
- Ability and willingness to quickly learn new technology and software
- Ability to lift 35 lbs.
Responsibilities and Duties
- Install and configure computers, peripheral equipment, and software
- Respond to tickets in accordance with established guidelines
- Record, track, and document the help desk request problem solving process including actions taken through to the final resolution
- Respond in timely manner to requests and issues
- Repair and replace equipment as needed
- Provide onsite and remote support to end users
- Elevate and coordinate out of scope technical issues
- Assist in AV setups as needed for meetings
- Assist new hire training for basic IT needs
- Set up new workstations for users (deploying equipment, checking over account setups)
Education and Experience:
1 years of related experience or an Associate degree in a related discipline. Previous experience with Insitu systems.
Must be open to working on a contract basis.
Must be able to commute to Bingen, WA.
Position is a 100% on-site role.
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Your Benefits
No matter where you are in life, our benefits help prepare you for the present and the future.
- Generous company match to your 401(k).
- Industry-leading tuition assistance program pays your institution directly.
- Fertility, adoption, and surrogacy benefits.
- Up to $10,000 gift match when you support your favorite nonprofit organizations.
These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Insitu has an immediate need for a Level 2 Support Technician for a 12 month contract. This role will be 100% onsite in Bingen, WA. This role provides IT support for clients, find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills.
Desired Attributes and Experience
- Customer service mentality
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Reliable
- Solid understanding of computers, networks and software
- Experience using MS Office applications: Word, Excel, Outlook
- High attention to detail
- Ability and willingness to work in a collaborative team environment
- Ability and willingness to quickly learn new technology and software
- Ability to lift 35 lbs.
Responsibilities and Duties
- Install and configure computers, peripheral equipment, and software
- Respond to tickets in accordance with established guidelines
- Record, track, and document the help desk request problem solving process including actions taken through to the final resolution
- Respond in timely manner to requests and issues
- Repair and replace equipment as needed
- Provide onsite and remote support to end users
- Elevate and coordinate out of scope technical issues
- Assist in AV setups as needed for meetings
- Assist new hire training for basic IT needs
- Set up new workstations for users (deploying equipment, checking over account setups)
Education and Experience:
1 years of related experience or an Associate degree in a related discipline. Previous experience with Insitu systems.
Must be open to working on a contract basis.
Must be able to commute to Bingen, WA.
Position is a 100% on-site role.
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Your Benefits
No matter where you are in life, our benefits help prepare you for the present and the future.
- Generous company match to your 401(k).
- Industry-leading tuition assistance program pays your institution directly.
- Fertility, adoption, and surrogacy benefits.
- Up to $10,000 gift match when you support your favorite nonprofit organizations.
These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.
See all 413+ STEM OPT IT Support Technician Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as an IT Support Technician
Verify your CIP code before applying
Check that your degree's CIP code is on the STEM OPT designated degree program list maintained by USCIS. IT-adjacent degrees like Management Information Systems or Computer Engineering Technology qualify, but Business Information Systems often does not, so confirm with your DSO before targeting roles.
Target employers already enrolled in E-Verify
Before accepting any IT Support offer, confirm the employer is actively enrolled in E-Verify, not just registered. Ask HR for their E-Verify company ID or verify enrollment directly through the E-Verify portal, since lapsed enrollment disqualifies them as a STEM OPT sponsor.
Frame your I-983 training goals around measurable IT skills
Your training plan must connect your daily IT Support duties to specific STEM learning objectives. List concrete goals like Active Directory administration, network troubleshooting protocols, or ticketing system proficiency rather than vague descriptions so USCIS has clear evidence of a formal training relationship.
Use Migrate Mate to filter IT Support roles by E-Verify enrollment
Manually checking E-Verify status for every employer wastes time in a compressed OPT timeline. Migrate Mate surfaces IT Support Technician listings filtered to E-Verify-enrolled employers, so you're only engaging with companies that can legally sign your I-983 and support your extension.
Check prevailing wage before negotiating your offer
IT Support Technician wage levels vary by metro area and experience tier. Run your job title and location through the OFLC Wage Search to see DOL's prevailing wage for your role so you can negotiate from an informed baseline and confirm the offer meets H-1B visa transition thresholds if that's your long-term path.
File your STEM OPT extension at the 90-day window
You can apply for the 24-month STEM OPT extension up to 90 days before your initial OPT expires. Filing late means a gap in work authorization, which IT employers treat as a compliance risk. Submit I-765 to USCIS with your signed I-983 and updated I-20 well before that deadline.
Frequently Asked Questions
Does an IT Support Technician role qualify for STEM OPT?
It depends on your degree, not just the job title. The role itself must relate to a STEM-designated CIP code field listed by USCIS, such as computer science, information systems, or electrical engineering technology. Your DSO confirms eligibility by updating your I-20 with the correct CIP code. If your degree is in a borderline field like applied technology, verify the CIP code designation before accepting an offer.
What does my IT Support employer need to do for STEM OPT?
Your employer must be enrolled in E-Verify, sign the I-983 training plan with you, and provide supervision that connects your daily duties to your STEM degree field. They also commit to reporting material changes in your employment to your DSO within five business days. Employers unfamiliar with STEM OPT sometimes hesitate at the I-983, so walking HR through the one-page form early in the offer process prevents last-minute delays.
What should my I-983 training plan include for an IT Support role?
The I-983 must list specific, measurable learning objectives tied to your degree. For IT Support Technician positions, that means goals like diagnosing hardware and software failures using systematic methodologies, configuring network infrastructure, or managing user authentication systems. Generic language like 'gaining work experience' doesn't satisfy USCIS review. Include the tools, platforms, and protocols you'll work with so the training connection to your STEM field is explicit.
How does cap-gap affect me if my H-1B is selected while I'm working as an IT Support Technician?
If your H-1B petition is filed before your OPT or STEM OPT expires and you're selected in the lottery, cap-gap automatically extends your work authorization through September 30 of that fiscal year. You can continue working as an IT Support Technician under cap-gap without any interruption, provided your employer filed the petition before your EAD expired. Confirm the filing date with HR and keep a copy of the receipt notice on hand.
Where can I find IT Support Technician jobs that sponsor STEM OPT?
Migrate Mate lists IT Support Technician roles filtered to employers enrolled in E-Verify, which is the baseline requirement for STEM OPT eligibility. Searching there saves you from spending time on applications to companies that can't legally support your extension. You can also cross-reference the O*NET occupation profile for IT Support Technician to identify related job titles that fall under the same SOC code and may surface additional qualifying opportunities.