STEM OPT IT Support Technician Jobs
IT Support Technician roles qualify for STEM OPT when your degree is in a STEM-designated CIP code field such as computer science, information technology, or a related discipline. Your employer must be enrolled in E-Verify, and the 24-month STEM OPT extension gives you up to 36 months total to build experience in technical support and systems administration.
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Get Access To All JobsTake your career further with McLane!
McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.
Are you a hands-on IT professional who enjoys solving problems, helping customers, and keeping operations running smoothly? Join McLane as a Field IT Support Technician and play a critical role supporting restaurant and retail distribution centers with frontline technology services. This role is ideal for someone who combines technical know-how with a strong customer service mindset.
This position is on site at the Riverside, CA distribution center. Some travel will be required to Buena Park and Canyon Spring locations.
Benefits you can count on:
- This position is an hourly role that pays between $29-$31
- Benefits begin on Day 60: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
- Paid time off begins after 90 days. 401(k) Profit Sharing Plan after 90 days.
- Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
- Provide on site, hands on technical support within McLane Distribution Centers.
- Support both restaurant and retail service operations with timely, high quality IT assistance.
- Install, configure, troubleshoot, and maintain desktops, laptops, RF and wearable devices.
- Support servers, network infrastructure, telecommunications, and related hardware.
- Partner closely with operations teams to minimize downtime and resolve issues quickly.
- Deliver excellent customer service while supporting fast paced, mission critical environments.
- Document issues, solutions, and equipment changes accurately.
What We're Looking For
- Associate or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent hands on experience.
- 1-3+ years of experience in field IT support, desktop support, or technical support roles.
- Experience supporting hardware and software in warehouse, manufacturing, or operational environments preferred.
- Strong customer service and communication skills are essential.
- Experience supporting desktops, laptops, RF devices, wearable technology, and peripherals.
- Basic knowledge of servers, networking, and telecommunications equipment.
- Ability to troubleshoot hardware and software issues effectively in the field.
- Comfortable working on site in distribution center environments.
- Organized, dependable, and able to manage multiple priorities.
- This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Why Join Us
- Make a direct impact supporting mission critical distribution operations.
- Hands on technical role with exposure to diverse technologies.
- Stable organization with long term career growth opportunities.
- Team driven culture that values reliability, service, and accountability.
- Opportunity to build both technical and customer facing skills.
Fit the following? We want you here!
- Teamwork oriented
- Organized
- Problem solver
- Detailed
Our roadmap. Our story.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/
Take your career further with McLane!
McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.
Are you a hands-on IT professional who enjoys solving problems, helping customers, and keeping operations running smoothly? Join McLane as a Field IT Support Technician and play a critical role supporting restaurant and retail distribution centers with frontline technology services. This role is ideal for someone who combines technical know-how with a strong customer service mindset.
This position is on site at the Riverside, CA distribution center. Some travel will be required to Buena Park and Canyon Spring locations.
Benefits you can count on:
- This position is an hourly role that pays between $29-$31
- Benefits begin on Day 60: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
- Paid time off begins after 90 days. 401(k) Profit Sharing Plan after 90 days.
- Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
- Provide on site, hands on technical support within McLane Distribution Centers.
- Support both restaurant and retail service operations with timely, high quality IT assistance.
- Install, configure, troubleshoot, and maintain desktops, laptops, RF and wearable devices.
- Support servers, network infrastructure, telecommunications, and related hardware.
- Partner closely with operations teams to minimize downtime and resolve issues quickly.
- Deliver excellent customer service while supporting fast paced, mission critical environments.
- Document issues, solutions, and equipment changes accurately.
What We're Looking For
- Associate or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent hands on experience.
- 1-3+ years of experience in field IT support, desktop support, or technical support roles.
- Experience supporting hardware and software in warehouse, manufacturing, or operational environments preferred.
- Strong customer service and communication skills are essential.
- Experience supporting desktops, laptops, RF devices, wearable technology, and peripherals.
- Basic knowledge of servers, networking, and telecommunications equipment.
- Ability to troubleshoot hardware and software issues effectively in the field.
- Comfortable working on site in distribution center environments.
- Organized, dependable, and able to manage multiple priorities.
- This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Why Join Us
- Make a direct impact supporting mission critical distribution operations.
- Hands on technical role with exposure to diverse technologies.
- Stable organization with long term career growth opportunities.
- Team driven culture that values reliability, service, and accountability.
- Opportunity to build both technical and customer facing skills.
Fit the following? We want you here!
- Teamwork oriented
- Organized
- Problem solver
- Detailed
Our roadmap. Our story.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/
See all 922+ IT Support Technician jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Support Technician roles.
Get Access To All JobsTips for Finding STEM OPT Authorization as an IT Support Technician
Verify your CIP code before applying
Check that your degree's CIP code is on the STEM OPT designated degree program list maintained by USCIS. IT-adjacent degrees like Management Information Systems or Computer Engineering Technology qualify, but Business Information Systems often does not, so confirm with your DSO before targeting roles.
Target employers already enrolled in E-Verify
Before accepting any IT Support offer, confirm the employer is actively enrolled in E-Verify, not just registered. Ask HR for their E-Verify company ID or verify enrollment directly through the E-Verify portal, since lapsed enrollment disqualifies them as a STEM OPT sponsor.
Frame your I-983 training goals around measurable IT skills
Your training plan must connect your daily IT Support duties to specific STEM learning objectives. List concrete goals like Active Directory administration, network troubleshooting protocols, or ticketing system proficiency rather than vague descriptions so USCIS has clear evidence of a formal training relationship.
Use Migrate Mate to filter IT Support roles by E-Verify enrollment
Manually checking E-Verify status for every employer wastes time in a compressed OPT timeline. Migrate Mate surfaces IT Support Technician listings filtered to E-Verify-enrolled employers, so you're only engaging with companies that can legally sign your I-983 and support your extension.
Check prevailing wage before negotiating your offer
IT Support Technician wage levels vary by metro area and experience tier. Run your job title and location through the OFLC Wage Search to see DOL's prevailing wage for your role so you can negotiate from an informed baseline and confirm the offer meets H-1B transition thresholds if that's your long-term path.
File your STEM OPT extension at the 90-day window
You can apply for the 24-month STEM OPT extension up to 90 days before your initial OPT expires. Filing late means a gap in work authorization, which IT employers treat as a compliance risk. Submit I-765 to USCIS with your signed I-983 and updated I-20 well before that deadline.
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Find IT Support Technician JobsFrequently Asked Questions
Does an IT Support Technician role qualify for STEM OPT?
It depends on your degree, not just the job title. The role itself must relate to a STEM-designated CIP code field listed by USCIS, such as computer science, information systems, or electrical engineering technology. Your DSO confirms eligibility by updating your I-20 with the correct CIP code. If your degree is in a borderline field like applied technology, verify the CIP code designation before accepting an offer.
What does my IT Support employer need to do for STEM OPT?
Your employer must be enrolled in E-Verify, sign the I-983 training plan with you, and provide supervision that connects your daily duties to your STEM degree field. They also commit to reporting material changes in your employment to your DSO within five business days. Employers unfamiliar with STEM OPT sometimes hesitate at the I-983, so walking HR through the one-page form early in the offer process prevents last-minute delays.
What should my I-983 training plan include for an IT Support role?
The I-983 must list specific, measurable learning objectives tied to your degree. For IT Support Technician positions, that means goals like diagnosing hardware and software failures using systematic methodologies, configuring network infrastructure, or managing user authentication systems. Generic language like 'gaining work experience' doesn't satisfy USCIS review. Include the tools, platforms, and protocols you'll work with so the training connection to your STEM field is explicit.
How does cap-gap affect me if my H-1B is selected while I'm working as an IT Support Technician?
If your H-1B petition is filed before your OPT or STEM OPT expires and you're selected in the lottery, cap-gap automatically extends your work authorization through September 30 of that fiscal year. You can continue working as an IT Support Technician under cap-gap without any interruption, provided your employer filed the petition before your EAD expired. Confirm the filing date with HR and keep a copy of the receipt notice on hand.
Where can I find IT Support Technician jobs that sponsor STEM OPT?
Migrate Mate lists IT Support Technician roles filtered to employers enrolled in E-Verify, which is the baseline requirement for STEM OPT eligibility. Searching there saves you from spending time on applications to companies that can't legally support your extension. You can also cross-reference the O*NET occupation profile for IT Support Technician to identify related job titles that fall under the same SOC code and may surface additional qualifying opportunities.
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