STEM OPT IT Technical Support Jobs
IT Technical Support roles qualify for STEM OPT when your degree falls under an eligible CIP code in computer science, information technology, or a related field. Your employer must be enrolled in E-Verify, and the 24-month extension gives you up to 36 months total to build experience and transition toward long-term sponsorship.
Find STEM OPT IT Technical Support JobsOverview
Showing 5 of 1,093+ IT Technical Support jobs
See all 1,093+ IT Technical Support Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Technical Support roles.
Get Access To All JobsOverview:
Cordoba Corporation is a leading engineering and design firm based in California. We are seeking a Junior IT Technical Support to support our Facilities Sector. This position will follow established procedures to troubleshoot, coordinate, and resolve systems or hardware-related incidents. The position is responsible for the initial analysis, diagnosis, and troubleshooting of events. Ensure reported production outages/incidents are communicated and resolved expeditiously. Manage staff onboarding and offboarding processes. Provide helpdesk-related support in all areas of IT functions for the Airport Development Group.
Responsibilities:
- Answer incoming customer emails to the Help Desk.
- Follow established procedures to diagnose and troubleshoot system issues.
- Analyze, determine, and document reported production outages/incidents.
- Determine severity, impact, and nature of incidents. Escalate as needed.
- Communicate clearly with other team members.
- Submit tickets for new service or application requests in Freshdesk and IT Service-Now and other related tracking applications.
- Complete onboarding or offboarding functions for staff being mobilized or demobilized.
- Perform hardware and software installations.
- Oversee deployments and relocations of staff at various locations throughout the airport footprint.
- Provide IT support at Division-wide sponsored events.
- Provide on-the-job training to new department staff members.
- Provide computer orientation to new staff.
HARDWARE AND INFRASTRUCTURE EXPERIENCE:
- PC Hardware Troubleshooting: Capable of diagnosing and resolving hardware component failures, including motherboards, power supplies, memory, and storage devices. Proficient in handling upgrades, replacements, and configurations.
- Network Infrastructure Troubleshooting: Capable of identifying and resolving common LAN/WAN issues such as cabling faults, switch/router configuration errors, and IP conflict resolution. Adept in managing network performance and connectivity troubleshooting, including wireless networks and VPN issues.
INSTALLATION, CONFIGURATION, AND MAINTENANCE:
- Windows Operating Systems: Proficient in the installation, configuration, and administration of Windows operating systems (Windows 10, 11). Experienced in applying security patches, system updates, and driver updates.
- Microsoft Office 365 Suite: Proficient in deploying, troubleshooting, and providing user support for both standalone Microsoft Office and Microsoft 365 versions. Highly experienced with core productivity tools such as Word, Excel, PowerPoint, and Outlook, as well as collaboration and integration solutions like OneDrive and Teams.
QUALIFICATIONS
- Bachelor's degree in computer science or related field preferred
- 5 years or more experience.
- Relevant Professional Licensure & Certifications preferred
- Must be able to lift at least 40lbs.
- Ability to organize short and long-term tasks and communicate the status of tasks with clients and management.
- Effective oral and written communication skills, with an ability to communicate complex issues to a non-technical audience.
- Ability to work with others.
- Self-starter with results-driven focus.
- Capability to assume additional responsibilities.
- Demonstrated experience managing data coordination and conversion projects.
SALARY RANGE: $66,000 to $75,000 per year.
WORK ENVIRONMENT: Hybrid
LOCATION: Los Angeles, California.
OUR COMPANY:
Cordoba Corporation, Making a Difference
Cordoba Corporation is a nationally recognized civil engineering, construction management, program management, and planning firm. Our expertise spans diverse sectors, including education and facilities, transportation, water, and energy. Collaborating closely with our clients, we have successfully delivered complex and high-impact infrastructure projects across California.
National Recognition - Cordoba’s efforts have garnered national acclaim. Engineering News-Record (ENR) has consistently ranked us as a “top 100 construction management firm” and a “top 50 program management firm.” Additionally, ENR recognized Cordoba as a “top 100 design firm” in California in 2018. Our business model emphasizes efficiency, fostering a dynamic work environment. We approach projects with multifaceted strategies, ensuring successful outcomes.
Statewide Presence - With headquarters in Los Angeles, Cordoba maintains a strong statewide presence. Our offices extend to San Francisco, Sacramento, San Ramon, Chatsworth, Santa Ana, Ontario, and San Diego.
ENHANCING EMPLOYEE WELL-BEING
Benefits and Perks: We offer multiple medical and dental insurance plans, as well as vision insurance. Plans are subsidized for both employees and dependents with coverage effective the first month after hire. Additionally, Cordoba provides employees with paid AD&D and life insurance, a 401k with an industry leading employer match, generous vacation and sick leave accruals, 9 paid holidays, and other forms of paid time off. We also offer flexible spending accounts (FSA’s) including medical care reimbursement, dependent care reimbursement, and commuter benefit plans. Employees are also eligible for our employee assistance program and well-being benefits that include stress management, nutrition, and financial well-being.
Cordoba Corporation provides equal employment opportunities, promoting diversity and inclusion. We welcome applicants regardless of race, color, religion, sex, national origin, age, disability, or genetics.
Harassment-Free Workplace: We strictly prohibit workplace harassment based on any factor, including race, gender, sexual orientation, or disability. Cordoba is committed to fostering a healthy and happy lifestyle for our employees, both within and beyond the workplace.
For inquiries or accommodations, please contact our HR Department at: (213) 895-0224.
Join Cordoba Corporation and be part of shaping California’s future!
LI-Hybrid
Overview:
Cordoba Corporation is a leading engineering and design firm based in California. We are seeking a Junior IT Technical Support to support our Facilities Sector. This position will follow established procedures to troubleshoot, coordinate, and resolve systems or hardware-related incidents. The position is responsible for the initial analysis, diagnosis, and troubleshooting of events. Ensure reported production outages/incidents are communicated and resolved expeditiously. Manage staff onboarding and offboarding processes. Provide helpdesk-related support in all areas of IT functions for the Airport Development Group.
Responsibilities:
- Answer incoming customer emails to the Help Desk.
- Follow established procedures to diagnose and troubleshoot system issues.
- Analyze, determine, and document reported production outages/incidents.
- Determine severity, impact, and nature of incidents. Escalate as needed.
- Communicate clearly with other team members.
- Submit tickets for new service or application requests in Freshdesk and IT Service-Now and other related tracking applications.
- Complete onboarding or offboarding functions for staff being mobilized or demobilized.
- Perform hardware and software installations.
- Oversee deployments and relocations of staff at various locations throughout the airport footprint.
- Provide IT support at Division-wide sponsored events.
- Provide on-the-job training to new department staff members.
- Provide computer orientation to new staff.
HARDWARE AND INFRASTRUCTURE EXPERIENCE:
- PC Hardware Troubleshooting: Capable of diagnosing and resolving hardware component failures, including motherboards, power supplies, memory, and storage devices. Proficient in handling upgrades, replacements, and configurations.
- Network Infrastructure Troubleshooting: Capable of identifying and resolving common LAN/WAN issues such as cabling faults, switch/router configuration errors, and IP conflict resolution. Adept in managing network performance and connectivity troubleshooting, including wireless networks and VPN issues.
INSTALLATION, CONFIGURATION, AND MAINTENANCE:
- Windows Operating Systems: Proficient in the installation, configuration, and administration of Windows operating systems (Windows 10, 11). Experienced in applying security patches, system updates, and driver updates.
- Microsoft Office 365 Suite: Proficient in deploying, troubleshooting, and providing user support for both standalone Microsoft Office and Microsoft 365 versions. Highly experienced with core productivity tools such as Word, Excel, PowerPoint, and Outlook, as well as collaboration and integration solutions like OneDrive and Teams.
QUALIFICATIONS
- Bachelor's degree in computer science or related field preferred
- 5 years or more experience.
- Relevant Professional Licensure & Certifications preferred
- Must be able to lift at least 40lbs.
- Ability to organize short and long-term tasks and communicate the status of tasks with clients and management.
- Effective oral and written communication skills, with an ability to communicate complex issues to a non-technical audience.
- Ability to work with others.
- Self-starter with results-driven focus.
- Capability to assume additional responsibilities.
- Demonstrated experience managing data coordination and conversion projects.
SALARY RANGE: $66,000 to $75,000 per year.
WORK ENVIRONMENT: Hybrid
LOCATION: Los Angeles, California.
OUR COMPANY:
Cordoba Corporation, Making a Difference
Cordoba Corporation is a nationally recognized civil engineering, construction management, program management, and planning firm. Our expertise spans diverse sectors, including education and facilities, transportation, water, and energy. Collaborating closely with our clients, we have successfully delivered complex and high-impact infrastructure projects across California.
National Recognition - Cordoba’s efforts have garnered national acclaim. Engineering News-Record (ENR) has consistently ranked us as a “top 100 construction management firm” and a “top 50 program management firm.” Additionally, ENR recognized Cordoba as a “top 100 design firm” in California in 2018. Our business model emphasizes efficiency, fostering a dynamic work environment. We approach projects with multifaceted strategies, ensuring successful outcomes.
Statewide Presence - With headquarters in Los Angeles, Cordoba maintains a strong statewide presence. Our offices extend to San Francisco, Sacramento, San Ramon, Chatsworth, Santa Ana, Ontario, and San Diego.
ENHANCING EMPLOYEE WELL-BEING
Benefits and Perks: We offer multiple medical and dental insurance plans, as well as vision insurance. Plans are subsidized for both employees and dependents with coverage effective the first month after hire. Additionally, Cordoba provides employees with paid AD&D and life insurance, a 401k with an industry leading employer match, generous vacation and sick leave accruals, 9 paid holidays, and other forms of paid time off. We also offer flexible spending accounts (FSA’s) including medical care reimbursement, dependent care reimbursement, and commuter benefit plans. Employees are also eligible for our employee assistance program and well-being benefits that include stress management, nutrition, and financial well-being.
Cordoba Corporation provides equal employment opportunities, promoting diversity and inclusion. We welcome applicants regardless of race, color, religion, sex, national origin, age, disability, or genetics.
Harassment-Free Workplace: We strictly prohibit workplace harassment based on any factor, including race, gender, sexual orientation, or disability. Cordoba is committed to fostering a healthy and happy lifestyle for our employees, both within and beyond the workplace.
For inquiries or accommodations, please contact our HR Department at: (213) 895-0224.
Join Cordoba Corporation and be part of shaping California’s future!
LI-Hybrid
See all 1,093+ STEM OPT IT Technical Support Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new STEM OPT IT Technical Support Jobs.
Get Access To All JobsTips for Finding STEM OPT Authorization in IT Technical Support
Verify your CIP code before applying
Check that your degree's Classification of Instructional Programs code appears on the STEM Designated Degree Program List. Computer science, information systems, and cybersecurity codes typically qualify, but not every IT-adjacent program does.
Confirm E-Verify enrollment before accepting offers
Ask recruiters directly whether their company is enrolled in E-Verify before you invest time in interviews. IT staffing firms and smaller MSPs frequently miss this requirement, which disqualifies them as STEM OPT employers regardless of role fit.
Build an I-983 training plan around real deliverables
Work with your supervisor to tie your I-983 learning objectives to specific IT support projects, not generic job duties. USCIS reviewers look for measurable goals like ticket resolution metrics, infrastructure projects, or certifications you'll complete on the job.
Target employers with H-1B filing history
Use Migrate Mate to filter IT Technical Support roles by employers who have filed H-1B visa petitions before. Prior H-1B filings signal that a company understands work authorization requirements and has infrastructure to sponsor you after your OPT period ends.
Cross-reference prevailing wages before negotiating
Look up the wage level for your job title and metro area using the OFLC Wage Search before you negotiate an offer. Employers filing an LCA for future H-1B sponsorship must meet the prevailing wage, so knowing Level I and Level II thresholds strengthens your position.
Use O*NET to frame your specialty occupation case
Pull the O*NET occupation profile for Computer User Support Specialists or Network Support Specialists to identify the education and skill requirements USCIS uses when evaluating whether a role qualifies as a specialty occupation for future H-1B sponsorship.
Frequently Asked Questions
Does an IT Technical Support role qualify for STEM OPT?
It depends on your degree's CIP code, not the job title alone. If your degree in computer science, information technology, information systems, or a related STEM field appears on the STEM Designated Degree Program List, and the employer can demonstrate the role applies your degree knowledge, you qualify. Your DSO authorizes the extension based on the degree, not the job description.
What happens if my IT Technical Support employer isn't enrolled in E-Verify?
You cannot work for them on a STEM OPT extension. E-Verify enrollment is a hard requirement under SEVP regulations, and there's no waiver or workaround. If you discover an employer isn't enrolled after starting work, you're at risk of violating your status. Always confirm E-Verify enrollment before signing an offer letter, and get confirmation in writing from HR.
What should my I-983 training plan include for an IT Technical Support position?
Your I-983 must document specific learning objectives tied to your STEM degree, not just a list of job duties. For IT Technical Support, that means naming concrete goals such as developing network diagnostics skills, completing a security certification, or reducing mean time to resolution on a defined system. USCIS expects a clear connection between what you'll learn and your degree field. Your employer's authorized signatory must co-sign the plan.
Does cap-gap protection apply if my H-1B is selected and I'm on STEM OPT?
Yes. If your employer files an H-1B petition on your behalf before your STEM OPT EAD expires and your petition is selected in the lottery, cap-gap automatically extends your work authorization through September 30 of that fiscal year. You can continue working in your IT Technical Support role during this period without a gap. USCIS publishes the cap-gap extension rules each cycle.
Where can I find IT Technical Support jobs with verified E-Verify employers?
Migrate Mate filters IT Technical Support listings by employers with confirmed E-Verify enrollment and prior H-1B filing history, so you're not manually vetting every company. This matters for STEM OPT students because even a strong offer from a non-enrolled employer disqualifies you from the extension. Searching through Migrate Mate narrows your list to employers already positioned to support your authorization.