STEM OPT IT Technical Support Jobs
IT Technical Support roles qualify for STEM OPT when your degree falls under an eligible CIP code in computer science, information technology, or a related field. Your employer must be enrolled in E-Verify, and the 24-month extension gives you up to 36 months total to build experience and transition toward long-term sponsorship.
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Get Access To All JobsABOUT THE ORGANIZATION:
E2 Consulting Engineers, LP (E2) is a professional services firm established in 1988 specializing in a full spectrum of engineering services including, project engineering and design, federal base operations and infrastructure support services, gas pipeline construction and inspection services, environmental consulting and remediation, and information technology services. At E2, we value safety, innovation and collaboration, and we are dedicated to excellence.
Overview:
We are looking for a Utility IT Technical Support Specialist who will be a subject matter expert for our client. Operational and maintenance support requiring core proficiencies in automated trouble analysis, real-time grid integration, and system administration.
The role is hybrid, which will require reporting to the client site on Tuesday and Wednesday each week. Must support client with West Coast hours.
Responsibilities:
- Designs, administers and monitors grid application software configurations.
- Create and execute shell scripts and/or python code.
- Collaborates directly with IT team maintaining, improving, and implementing communications, hardware, and software infrastructure.
- Support data requests from SQL databases specific to electrical utility events.
- Writes and reviews documentation to describe configuration processes, logic, and test plans.
- Assist with system logic, processes, and data particularly as it relates to OMS-related projects, customer communications, and operational activities.
- Contribute to the client’s upcoming database and operating system (OS) server upgrades.
- Outage Management System (OMS) configuration, testing and other hands-on support.
- Provide high-tier technical support during active outage events, including nights and weekends during severe weather or system emergencies. Must support on-call duty support rotation shared with existing team.
QUALIFICATIONS
Required Skills/Attributes
- Associate's degree in Computer Science, Information Technology, Electrical Engineering, or a related field.
- 3–5 years of IT experience, specifically supporting operational technology (OT) or utility software environments.
- Experience performing data analysis.
- Maintenance experience with back office support of the CGI Outage Management System application at an Electrical Utility or similar.
- Strong proficiency in OpenGrid Network, formerly known as Pragma UP/Pragma LINE, SQL database, python, windows server maintenance and operational support.
- Excellent verbal and written communication skills.
- Proficient with Microsoft Word, Excel, PowerPoint.
Desired Skills/Attributes
- Experience managing or reviewing regulatory agreements/contracts.
- Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related field.
- Electric Utility Industry experience.
BENEFITS:
E2 Consulting Engineers, Inc. offers an excellent benefits package including health, dental, vision, and life insurance, 401(k) with employer match, paid time off.
WAGE DATA PER STATE REQUIREMENTS:
The Salary range for this position is $140,000 - $160,000. The starting salary will be commensurate with skill, education, experience, and working environment.
WORK ENVIRONMENT/PHYSICAL DEMANDS:
Work Environment
This job operates in a professional office environment and uses standard office equipment such as computers and phones. Onsite two days a week on Tuesday and Wednesdays.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit/stand for up to 8 hours per day.
- Ability to move freely for up to 8 hours per day.
Local Candidates only: Yes
DRUG FREE WORKPLACE:
E2 Consulting Engineers, Inc. is a Drug Free Workplace. After accepting an offer of employment, applicants may be required to undergo background checks, drug testing, and/or fit-for-duty physical examination. Drug screens will include, but not be limited to, Amphetamines, Cocaine Metabolites, Marijuana Metabolites (THC), Opiates, and Phencyclidine (PCP). As a federal contractor, E2 cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.
SOLICITATION:
Please no solicitation of any kind from agencies, staffing, or recruiting firms.
EEO STATEMENT:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
ABOUT THE ORGANIZATION:
E2 Consulting Engineers, LP (E2) is a professional services firm established in 1988 specializing in a full spectrum of engineering services including, project engineering and design, federal base operations and infrastructure support services, gas pipeline construction and inspection services, environmental consulting and remediation, and information technology services. At E2, we value safety, innovation and collaboration, and we are dedicated to excellence.
Overview:
We are looking for a Utility IT Technical Support Specialist who will be a subject matter expert for our client. Operational and maintenance support requiring core proficiencies in automated trouble analysis, real-time grid integration, and system administration.
The role is hybrid, which will require reporting to the client site on Tuesday and Wednesday each week. Must support client with West Coast hours.
Responsibilities:
- Designs, administers and monitors grid application software configurations.
- Create and execute shell scripts and/or python code.
- Collaborates directly with IT team maintaining, improving, and implementing communications, hardware, and software infrastructure.
- Support data requests from SQL databases specific to electrical utility events.
- Writes and reviews documentation to describe configuration processes, logic, and test plans.
- Assist with system logic, processes, and data particularly as it relates to OMS-related projects, customer communications, and operational activities.
- Contribute to the client’s upcoming database and operating system (OS) server upgrades.
- Outage Management System (OMS) configuration, testing and other hands-on support.
- Provide high-tier technical support during active outage events, including nights and weekends during severe weather or system emergencies. Must support on-call duty support rotation shared with existing team.
QUALIFICATIONS
Required Skills/Attributes
- Associate's degree in Computer Science, Information Technology, Electrical Engineering, or a related field.
- 3–5 years of IT experience, specifically supporting operational technology (OT) or utility software environments.
- Experience performing data analysis.
- Maintenance experience with back office support of the CGI Outage Management System application at an Electrical Utility or similar.
- Strong proficiency in OpenGrid Network, formerly known as Pragma UP/Pragma LINE, SQL database, python, windows server maintenance and operational support.
- Excellent verbal and written communication skills.
- Proficient with Microsoft Word, Excel, PowerPoint.
Desired Skills/Attributes
- Experience managing or reviewing regulatory agreements/contracts.
- Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related field.
- Electric Utility Industry experience.
BENEFITS:
E2 Consulting Engineers, Inc. offers an excellent benefits package including health, dental, vision, and life insurance, 401(k) with employer match, paid time off.
WAGE DATA PER STATE REQUIREMENTS:
The Salary range for this position is $140,000 - $160,000. The starting salary will be commensurate with skill, education, experience, and working environment.
WORK ENVIRONMENT/PHYSICAL DEMANDS:
Work Environment
This job operates in a professional office environment and uses standard office equipment such as computers and phones. Onsite two days a week on Tuesday and Wednesdays.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit/stand for up to 8 hours per day.
- Ability to move freely for up to 8 hours per day.
Local Candidates only: Yes
DRUG FREE WORKPLACE:
E2 Consulting Engineers, Inc. is a Drug Free Workplace. After accepting an offer of employment, applicants may be required to undergo background checks, drug testing, and/or fit-for-duty physical examination. Drug screens will include, but not be limited to, Amphetamines, Cocaine Metabolites, Marijuana Metabolites (THC), Opiates, and Phencyclidine (PCP). As a federal contractor, E2 cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.
SOLICITATION:
Please no solicitation of any kind from agencies, staffing, or recruiting firms.
EEO STATEMENT:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
See all 360+ STEM OPT IT Technical Support Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new STEM OPT IT Technical Support Jobs.
Get Access To All JobsTips for Finding STEM OPT Authorization in IT Technical Support
Verify your CIP code before applying
Check that your degree's Classification of Instructional Programs code appears on the STEM Designated Degree Program List. Computer science, information systems, and cybersecurity codes typically qualify, but not every IT-adjacent program does.
Confirm E-Verify enrollment before accepting offers
Ask recruiters directly whether their company is enrolled in E-Verify before you invest time in interviews. IT staffing firms and smaller MSPs frequently miss this requirement, which disqualifies them as STEM OPT employers regardless of role fit.
Build an I-983 training plan around real deliverables
Work with your supervisor to tie your I-983 learning objectives to specific IT support projects, not generic job duties. USCIS reviewers look for measurable goals like ticket resolution metrics, infrastructure projects, or certifications you'll complete on the job.
Target employers with H-1B filing history
Use Migrate Mate to filter IT Technical Support roles by employers who have filed H-1B visa petitions before. Prior H-1B filings signal that a company understands work authorization requirements and has infrastructure to sponsor you after your OPT period ends.
Cross-reference prevailing wages before negotiating
Look up the wage level for your job title and metro area using the OFLC Wage Search before you negotiate an offer. Employers filing an LCA for future H-1B sponsorship must meet the prevailing wage, so knowing Level I and Level II thresholds strengthens your position.
Use O*NET to frame your specialty occupation case
Pull the O*NET occupation profile for Computer User Support Specialists or Network Support Specialists to identify the education and skill requirements USCIS uses when evaluating whether a role qualifies as a specialty occupation for future H-1B sponsorship.
Frequently Asked Questions
Does an IT Technical Support role qualify for STEM OPT?
It depends on your degree's CIP code, not the job title alone. If your degree in computer science, information technology, information systems, or a related STEM field appears on the STEM Designated Degree Program List, and the employer can demonstrate the role applies your degree knowledge, you qualify. Your DSO authorizes the extension based on the degree, not the job description.
What happens if my IT Technical Support employer isn't enrolled in E-Verify?
You cannot work for them on a STEM OPT extension. E-Verify enrollment is a hard requirement under SEVP regulations, and there's no waiver or workaround. If you discover an employer isn't enrolled after starting work, you're at risk of violating your status. Always confirm E-Verify enrollment before signing an offer letter, and get confirmation in writing from HR.
What should my I-983 training plan include for an IT Technical Support position?
Your I-983 must document specific learning objectives tied to your STEM degree, not just a list of job duties. For IT Technical Support, that means naming concrete goals such as developing network diagnostics skills, completing a security certification, or reducing mean time to resolution on a defined system. USCIS expects a clear connection between what you'll learn and your degree field. Your employer's authorized signatory must co-sign the plan.
Does cap-gap protection apply if my H-1B is selected and I'm on STEM OPT?
Yes. If your employer files an H-1B petition on your behalf before your STEM OPT EAD expires and your petition is selected in the lottery, cap-gap automatically extends your work authorization through September 30 of that fiscal year. You can continue working in your IT Technical Support role during this period without a gap. USCIS publishes the cap-gap extension rules each cycle.
Where can I find IT Technical Support jobs with verified E-Verify employers?
Migrate Mate filters IT Technical Support listings by employers with confirmed E-Verify enrollment and prior H-1B filing history, so you're not manually vetting every company. This matters for STEM OPT students because even a strong offer from a non-enrolled employer disqualifies you from the extension. Searching through Migrate Mate narrows your list to employers already positioned to support your authorization.