STEM OPT IT Operations Analyst Jobs
IT Operations Analyst roles in system monitoring, infrastructure support, and incident response qualify for STEM OPT when backed by a degree in computer science, information systems, or a related CIP-coded field. Your 24-month STEM OPT extension applies as long as your employer is enrolled in E-Verify and you complete a signed I-983 training plan tied to your degree.
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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview:
We are seeking an IT Operations Analyst II to join our TEIS Organization located in Webster, NY USA. This position’s primary responsibility is for Customer Service through supporting user’s PC’s and other mobility devices. Other responsibilities include device configuration, troubleshooting problems according to TEIS policies, processes, and procedures. This position will also require participation in digital factory initiative, departmental project work as needed, will help develop and implement a systematic approach to IT user education, system implementations and enhancements, and reporting.
Primary Responsibilities:
- Reports to IT Manager.
- Supports hardware installation and configuration and ongoing maintenance. Responsibilities may also include cabling, racking and hardware installations.
- Mobility device and PC support.
- Diagnoses and troubleshoots employee issues with personal computers and related systems.
- Provides support services to employees with technical problems and information technology issues including desktop, laptop, or network services from employees using network remote access.
- Build strong and positive working relationships with all functional areas.
- Delivers results that may directly impact organizational goals and objectives.
- Provides timely resolution of problems or escalation on behalf of customers to the appropriate technical personnel.
- Comply with IT and Business policies, procedures, and service guidelines.
- Frequently interacting with supervisors, peers, business unit and operations leaders, customers and other internal/external departments, interaction normally requires the ability to gain cooperation of others.
What your background should look like
- Bachelor's degree and 2+ years of professional experience in computer support, or equivalent.
- Working knowledge of Windows Operating System and Microsoft Office Applications.
- Excellent customer service and communication skills are necessary.
- Ability to manage multiple tasks in a fast-paced environment with minimal supervision.
- Works in a team environment, shares knowledge, contributes to processes.
- Ability to maintain favorable customer relations and can deal comfortably with senior managers.
- Experience in SAP and shop floor systems is desirable.
- Ability to travel locally, less than 10%.
ABOUT TE CONNECTIVITY
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
COMPENSATION
- Competitive base salary commensurate with experience: $79,900 - $119,900 (subject to change dependent on physical location).
- Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
- Total Compensation = Base Salary + Incentive(s) + Benefits.
BENEFITS
- A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
EOE, Including Disability/Vets
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
Job Locations:
780 Salt Road
Webster, New York 14580-9709
United States
Posting City: Webster
Job Country: United States
Travel Required: Less than 10%
Requisition ID: 161526
Workplace Type: Onsite
External Careers Page: Information Technology
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Get Access To All JobsTips for Finding STEM OPT Authorization as an IT Operations Analyst
Verify your degree's CIP code eligibility
Check USCIS's STEM Designated Degree Program List to confirm your degree's CIP code qualifies before applying. Degrees in computer science, information systems, and management information systems are commonly listed, but not all IT-adjacent fields are included.
Confirm E-Verify enrollment before accepting offers
Ask your recruiter or HR contact to confirm E-Verify enrollment during the offer stage, not after. An employer can want to hire you and still be ineligible if they haven't completed E-Verify registration, which delays your start date.
Align your I-983 training plan to the analyst role
Your I-983 must map learning objectives directly to your IT Operations Analyst duties, such as incident response workflows, monitoring tools, or infrastructure management. Generic training plans draw DSO scrutiny and can delay extension approval.
Target employers with infrastructure and NOC teams
IT Operations Analyst roles sit inside network operations, cloud infrastructure, and IT service management functions. Use Migrate Mate to filter for employers who have actively hired in these practice areas and are set up to support STEM OPT authorization.
Use OFLC Wage Search to benchmark your offer
Look up the prevailing wage for your SOC code and work location using the OFLC Wage Search before finalizing your offer. STEM OPT doesn't set a wage floor, but knowing the prevailing wage helps you evaluate whether the role is structured for future H-1B visa sponsorship.
Submit your STEM OPT extension application 90 days early
File your STEM OPT extension with USCIS at least 90 days before your initial OPT expires. If you file on time and your OPT expires while the application is pending, your work authorization automatically continues for up to 180 days.
Frequently Asked Questions
Does an IT Operations Analyst role qualify for the STEM OPT extension?
It can, but eligibility depends on two factors: your degree's CIP code must appear on the USCIS STEM Designated Degree Program List, and your job duties must connect to that degree field. Roles involving system monitoring, infrastructure management, or IT service operations typically satisfy the connection requirement when tied to a degree in computer science, information systems, or a related discipline.
How do I verify that an employer is enrolled in E-Verify?
E-Verify maintains a public employer search tool where you can look up a company by name or FEIN to confirm enrollment. Ask the employer directly during the offer stage and request their E-Verify company ID. If an employer isn't enrolled, they cannot legally employ you on a STEM OPT extension, and enrollment can take several weeks to complete.
What should my I-983 training plan include for an IT Operations Analyst role?
Your I-983 must describe how the role's day-to-day responsibilities connect to your STEM degree. For an IT Operations Analyst position, that means detailing learning objectives around topics like incident response, network monitoring, system reliability, or cloud infrastructure management. Vague descriptions such as 'general IT support' aren't sufficient. Your DSO and employer both sign the form, and USCIS can request it during an audit.
What happens to my work authorization if my OPT expires while my STEM extension is pending?
If you file your STEM OPT extension application before your initial OPT end date, your work authorization continues automatically for up to 180 days while USCIS processes the application. This cap-gap provision only applies if you filed on time. If you miss the filing deadline, your authorization lapses immediately and you cannot continue working until USCIS approves the extension.
Where can I find IT Operations Analyst jobs that support STEM OPT?
Migrate Mate lists IT Operations Analyst roles at employers that meet STEM OPT eligibility requirements, including E-Verify enrollment. You can filter by role type and location to find positions where the employer is already set up to sponsor or support work-authorized candidates, which removes a significant barrier early in the process.