STEM OPT IT Operations Manager Jobs
IT Operations Manager roles qualify for STEM OPT when your degree falls under an eligible CIP code in computer science, information technology, or a related field. Your employer must be enrolled in E-Verify, and the 24-month extension gives you up to 36 months total to build your U.S. operations career without H-1B sponsorship on day one.
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Manage a team that maintains cloud infrastructure for global data center operations!
AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)
Key job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:
- Prioritize and assign trouble tickets to data center technicians and operators
- Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations
- Developing Career Paths for the employees and making updates in our internal tools.
- Recruit and train data technicians to ensure appropriate staffing levels
- Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics
- Fast learn or act as the subject matter expert across all aspects in data center operations
- Ensure all operational KPIs and metrics are being measured and met
- Inspire and guide improvement in team process, technology innovation and automation
- Manage Large Scale Events (outages) and act as the call leader
- Manage and improve the workflows and through-put for data centers operations
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Maintain the on-call schedule coordinating absence and vacations
- Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
Essential Requirements:
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
BASIC QUALIFICATIONS
- 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent
- 2+ years of people management experience
- 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience
PREFERRED QUALIFICATIONS
- 2+ years of computer hardware experience, including troubleshooting and repairing experience
- Experience in technical writing in a relevant field
- Experience with system management tools and client/server environments
- Certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, OH, Hilliard - 78,400.00 - 137,300.00 USD annually
DESCRIPTION
Manage a team that maintains cloud infrastructure for global data center operations!
AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)
Key job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:
- Prioritize and assign trouble tickets to data center technicians and operators
- Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations
- Developing Career Paths for the employees and making updates in our internal tools.
- Recruit and train data technicians to ensure appropriate staffing levels
- Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics
- Fast learn or act as the subject matter expert across all aspects in data center operations
- Ensure all operational KPIs and metrics are being measured and met
- Inspire and guide improvement in team process, technology innovation and automation
- Manage Large Scale Events (outages) and act as the call leader
- Manage and improve the workflows and through-put for data centers operations
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Maintain the on-call schedule coordinating absence and vacations
- Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
Essential Requirements:
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
BASIC QUALIFICATIONS
- 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent
- 2+ years of people management experience
- 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience
PREFERRED QUALIFICATIONS
- 2+ years of computer hardware experience, including troubleshooting and repairing experience
- Experience in technical writing in a relevant field
- Experience with system management tools and client/server environments
- Certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, OH, Hilliard - 78,400.00 - 137,300.00 USD annually
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Get Access To All JobsTips for Finding STEM OPT Authorization as an IT Operations Manager
Verify your CIP code before applying
Check that your degree's CIP code appears on the SEVP-approved STEM OPT list. IT Operations Manager roles typically align with computer and information systems management, but your specific degree designation determines eligibility, not your job title.
Confirm E-Verify enrollment before accepting offers
Run a search on the E-Verify employer search tool to confirm any prospective employer is actively enrolled. An offer from a non-enrolled employer voids your STEM OPT extension eligibility, no matter how far along the process you are.
Target employers with active STEM OPT I-983 experience
Prioritize companies that have previously signed I-983 training plans. IT operations teams at mid-size tech firms and managed service providers often have HR workflows already built around STEM OPT compliance, which reduces approval delays on your end.
Use Migrate Mate to filter for E-Verify employers
Search IT Operations Manager roles on Migrate Mate to surface employers verified for STEM OPT hiring. The platform filters by E-Verify enrollment and sponsorship history, so you can focus on outreach rather than vetting each company individually.
Benchmark your salary against OFLC Wage Search data
Your I-983 training plan must show that your role relates to your degree and that your compensation meets standard industry levels. Pull the prevailing wage for IT Operations Manager under your SOC code using the OFLC Wage Search before your employer files.
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Find IT Operations Manager JobsFrequently Asked Questions
Does an IT Operations Manager role qualify for STEM OPT?
It depends on your degree, not your job title. STEM OPT eligibility is determined by whether your degree's CIP code appears on the SEVP-approved STEM list. Degrees in computer and information systems management, information technology, or computer science typically qualify. Confirm your specific CIP code with your DSO before applying for the extension.
What does the I-983 training plan require for this role?
Your employer must complete the I-983 to document how your IT Operations Manager duties directly relate to your STEM degree. The plan must include your job responsibilities, supervisory structure, and how the role develops your technical skills. USCIS requires both you and your employer to sign it, and your DSO must receive it before the extension application is submitted.
What happens to my STEM OPT if my employer loses E-Verify enrollment?
If your employer's E-Verify enrollment lapses or is terminated after your STEM OPT extension is approved, you're no longer in a valid training relationship. You must either find a new E-Verify enrolled employer or stop working. Report the change to your DSO within five days. USCIS treats this as a material change requiring immediate action.
How does cap-gap work if I'm an IT Operations Manager on STEM OPT and my employer files an H-1B?
If your employer files an H-1B petition on your behalf before your STEM OPT expires and you're selected in the lottery, cap-gap automatically extends your work authorization through September 30 of the fiscal year the H-1B takes effect. You can continue working as an IT Operations Manager in the same role without interruption during that period.
How do I find IT Operations Manager jobs from employers already set up for STEM OPT?
Search on Migrate Mate, which filters IT Operations Manager listings by E-Verify enrollment and employer sponsorship history. This matters because STEM OPT requires your employer to be actively enrolled in E-Verify, and targeting pre-vetted employers shortens the time between offer and your DSO submitting the STEM OPT extension to USCIS.
See which IT Operations Manager employers are hiring and sponsoring visas right now.
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