STEM OPT Senior IT Support Specialist Jobs
Senior IT Support Specialist roles qualify for STEM OPT's 24-month extension when your degree maps to an eligible CIP code in computer science, information technology, or a related STEM field. Your employer must be enrolled in E-Verify and sign your I-983 training plan before your extension begins.
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Get Access To All JobsAt Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Insitu has an immediate need for a Level 2 Support Technician for a 12 month contract. This role will be 100% onsite in Bingen, WA. This role provides IT support for clients, find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills.
Desired Attributes and Experience
- Customer service mentality
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Reliable
- Solid understanding of computers, networks and software
- Experience using MS Office applications: Word, Excel, Outlook
- High attention to detail
- Ability and willingness to work in a collaborative team environment
- Ability and willingness to quickly learn new technology and software
- Ability to lift 35 lbs.
Responsibilities and Duties
- Install and configure computers, peripheral equipment, and software
- Respond to tickets in accordance with established guidelines
- Record, track, and document the help desk request problem solving process including actions taken through to the final resolution
- Respond in timely manner to requests and issues
- Repair and replace equipment as needed
- Provide onsite and remote support to end users
- Elevate and coordinate out of scope technical issues
- Assist in AV setups as needed for meetings
- Assist new hire training for basic IT needs
- Set up new workstations for users (deploying equipment, checking over account setups)
Education and Experience:
1 years of related experience or an Associate degree in a related discipline. Previous experience with Insitu systems.
Must be open to working on a contract basis.
Must be able to commute to Bingen, WA.
Position is a 100% on-site role.
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Your Benefits
No matter where you are in life, our benefits help prepare you for the present and the future.
- Generous company match to your 401(k).
- Industry-leading tuition assistance program pays your institution directly.
- Fertility, adoption, and surrogacy benefits.
- Up to $10,000 gift match when you support your favorite nonprofit organizations.
These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Insitu has an immediate need for a Level 2 Support Technician for a 12 month contract. This role will be 100% onsite in Bingen, WA. This role provides IT support for clients, find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills.
Desired Attributes and Experience
- Customer service mentality
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Reliable
- Solid understanding of computers, networks and software
- Experience using MS Office applications: Word, Excel, Outlook
- High attention to detail
- Ability and willingness to work in a collaborative team environment
- Ability and willingness to quickly learn new technology and software
- Ability to lift 35 lbs.
Responsibilities and Duties
- Install and configure computers, peripheral equipment, and software
- Respond to tickets in accordance with established guidelines
- Record, track, and document the help desk request problem solving process including actions taken through to the final resolution
- Respond in timely manner to requests and issues
- Repair and replace equipment as needed
- Provide onsite and remote support to end users
- Elevate and coordinate out of scope technical issues
- Assist in AV setups as needed for meetings
- Assist new hire training for basic IT needs
- Set up new workstations for users (deploying equipment, checking over account setups)
Education and Experience:
1 years of related experience or an Associate degree in a related discipline. Previous experience with Insitu systems.
Must be open to working on a contract basis.
Must be able to commute to Bingen, WA.
Position is a 100% on-site role.
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Your Benefits
No matter where you are in life, our benefits help prepare you for the present and the future.
- Generous company match to your 401(k).
- Industry-leading tuition assistance program pays your institution directly.
- Fertility, adoption, and surrogacy benefits.
- Up to $10,000 gift match when you support your favorite nonprofit organizations.
These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.
See all 414+ STEM OPT Senior IT Support Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new STEM OPT Senior IT Support Specialist Jobs.
Get Access To All JobsTips for Finding STEM OPT Authorization as a Senior IT Support Specialist
Verify your CIP code before applying
Check your degree's Classification of Instructional Programs code against the DHS STEM OPT Designated Degree Program List. Computer science, information systems, and cybersecurity CIP codes typically qualify, but IT management or general business IT programs sometimes don't.
Confirm E-Verify enrollment before accepting offers
Ask hiring managers directly whether the company is enrolled in E-Verify before signing anything. A Senior IT Support role at an otherwise great employer won't qualify for your STEM OPT extension if E-Verify enrollment is missing.
Target employers with active IT infrastructure teams
Larger enterprises, federal contractors, and healthcare systems almost universally maintain E-Verify enrollment due to compliance obligations, making them reliable targets for STEM OPT authorization. Use Migrate Mate to filter Senior IT Support roles by verified E-Verify employers.
Negotiate I-983 training plan details early
Push to define specific learning objectives, supervisory structure, and performance metrics in your I-983 before your start date. USCIS scrutinizes vague training plans for IT support roles, so concrete skill benchmarks tied to your STEM degree strengthen your extension application.
Use OFLC Wage Search to benchmark prevailing wages
Look up the SOC code 15-1232 for IT support specialists in your metro area using the OFLC Wage Search before salary negotiations. Offers below the prevailing wage can complicate future H-1B visa sponsorship from the same employer.
Apply during cap-gap if your OPT expires mid-cycle
If your initial OPT ends before October 1 and your employer files an H-1B petition on your behalf, the cap-gap provision automatically extends your work authorization. Document this status clearly with HR so your IT access and employment records stay uninterrupted.
Frequently Asked Questions
Does a Senior IT Support Specialist role qualify for the STEM OPT extension?
It depends on your degree, not just the job title. If your bachelor's or higher degree is in computer science, information technology, cybersecurity, or another field on the DHS STEM Designated Degree Program List, and the role directly applies that training, you qualify. Confirm your CIP code with your DSO before filing the I-983.
What E-Verify requirement applies to my STEM OPT employer?
Every employer who employs you on a STEM OPT extension must be enrolled in E-Verify at the specific site where you work. A company-wide enrollment doesn't automatically cover subsidiaries or newly acquired offices. Verify the exact worksite enrollment status with HR before your extension start date, since a lapse in enrollment invalidates your authorization.
What goes into the I-983 training plan for an IT support role?
Your I-983 must describe how the Senior IT Support Specialist position applies and develops the STEM knowledge from your degree. That means listing specific technical skills you'll practice, your supervisor's qualifications, measurable learning goals, and how the role relates to your academic field. Vague descriptions citing only general IT duties are a common reason USCIS sends follow-up requests.
How does cap-gap work if my OPT expires before October 1?
If your employer files an H-1B petition on your behalf before your OPT EAD expires and you're selected in the lottery, the cap-gap rule extends your work authorization through September 30 of the fiscal year. You can continue working as a Senior IT Support Specialist during this period without a new EAD, but your employer's HR team must document the cap-gap status correctly in their records.
Where can I find Senior IT Support Specialist jobs with E-Verify employers?
Migrate Mate filters job listings specifically for STEM OPT students, surfacing Senior IT Support Specialist roles at employers already enrolled in E-Verify. You can also cross-reference O*NET for the occupational profile under SOC code 15-1232 to confirm how the role's typical duties align with your degree for I-983 documentation purposes.