STEM OPT Senior IT Support Specialist Jobs
Senior IT Support Specialist roles qualify for STEM OPT's 24-month extension when your degree maps to an eligible CIP code in computer science, information technology, or a related STEM field. Your employer must be enrolled in E-Verify and sign your I-983 training plan before your extension begins.
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Job Summary
We are seeking a motivated and technically skilled Field Engineer to join our Infrastructure Reliability Programs (IRP) team within Operational Infrastructure Services (OIS). In this role, you will support mission-critical network infrastructure projects across Amazon fulfillment centers, ensuring reliable and secure operations. You will work cross-functionally with engineering, operations, and program teams to execute infrastructure deployments and migrations in a fast-paced environment.
Program Specifics
Move Off Corp (MOC) is an S-team goal and multi-year Stores cross-cutting mandate to remove Amazon's Corporate (CORP) network's security, availability, and scalability risks from all current and future Operations (Ops) buildings and enable Multi-factor Authentication (MFA) to reduce login impersonations threats (FAQ 1). After successfully externalizing all Greenfield site types in 2022-25, the MOC program shifted in 2025 to complete the removal of the CORP network in all Brownfield sites by the end of 2027.
While this job is currently showing out of MIA1, this job can be filled out of any site. Travel up to 75% of the time is expected during the peak of the program.
Key Responsibilities
- Execute network infrastructure installations, configurations, and migrations across fulfillment center environments
- Perform hands-on troubleshooting and resolution of network hardware and connectivity issues
- Support site infrastructure assessments, site walks, and readiness reviews
- Collaborate with cross-functional teams including Operations, Reliability Maintenance Engineering (RME), and regional engineering teams to ensure seamless project execution
- Follow standard operating procedures (SOPs) and contribute to continuous improvement of deployment and migration processes
- Document project progress, site conditions, and technical findings accurately and in a timely manner
- Support the commissioning and decommissioning of network equipment as part of site lifecycle activities
- Participate in change management processes, including MCM creation, review, and execution
- Travel to fulfillment center sites as required to support project timelines and deliverables
- Adhere to all safety protocols and Amazon operational standards while working in warehouse environments
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- Experience in networking
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
- Bachelor's degree
- Familiarity with Amazon's Move Off Corp (MOC) and Solutions Off Corp (SOC) programs
- Experience supporting AR (Automated Robotics) site migrations and Non-AR site migrations within fulfillment center environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, CA, Shafter - 30.24 - 41.68 USD hourly
USA, FL, Lakeland - 30.24 - 41.68 USD hourly
USA, FL, Opa-Locka - 30.24 - 41.68 USD hourly
USA, FL, Seffner - 30.24 - 41.68 USD hourly
USA, IN, New Carlisle - 30.24 - 41.68 USD hourly
DESCRIPTION
Job Summary
We are seeking a motivated and technically skilled Field Engineer to join our Infrastructure Reliability Programs (IRP) team within Operational Infrastructure Services (OIS). In this role, you will support mission-critical network infrastructure projects across Amazon fulfillment centers, ensuring reliable and secure operations. You will work cross-functionally with engineering, operations, and program teams to execute infrastructure deployments and migrations in a fast-paced environment.
Program Specifics
Move Off Corp (MOC) is an S-team goal and multi-year Stores cross-cutting mandate to remove Amazon's Corporate (CORP) network's security, availability, and scalability risks from all current and future Operations (Ops) buildings and enable Multi-factor Authentication (MFA) to reduce login impersonations threats (FAQ 1). After successfully externalizing all Greenfield site types in 2022-25, the MOC program shifted in 2025 to complete the removal of the CORP network in all Brownfield sites by the end of 2027.
While this job is currently showing out of MIA1, this job can be filled out of any site. Travel up to 75% of the time is expected during the peak of the program.
Key Responsibilities
- Execute network infrastructure installations, configurations, and migrations across fulfillment center environments
- Perform hands-on troubleshooting and resolution of network hardware and connectivity issues
- Support site infrastructure assessments, site walks, and readiness reviews
- Collaborate with cross-functional teams including Operations, Reliability Maintenance Engineering (RME), and regional engineering teams to ensure seamless project execution
- Follow standard operating procedures (SOPs) and contribute to continuous improvement of deployment and migration processes
- Document project progress, site conditions, and technical findings accurately and in a timely manner
- Support the commissioning and decommissioning of network equipment as part of site lifecycle activities
- Participate in change management processes, including MCM creation, review, and execution
- Travel to fulfillment center sites as required to support project timelines and deliverables
- Adhere to all safety protocols and Amazon operational standards while working in warehouse environments
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- Experience in networking
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
- Bachelor's degree
- Familiarity with Amazon's Move Off Corp (MOC) and Solutions Off Corp (SOC) programs
- Experience supporting AR (Automated Robotics) site migrations and Non-AR site migrations within fulfillment center environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, CA, Shafter - 30.24 - 41.68 USD hourly
USA, FL, Lakeland - 30.24 - 41.68 USD hourly
USA, FL, Opa-Locka - 30.24 - 41.68 USD hourly
USA, FL, Seffner - 30.24 - 41.68 USD hourly
USA, IN, New Carlisle - 30.24 - 41.68 USD hourly
See all 329+ STEM OPT Senior IT Support Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new STEM OPT Senior IT Support Specialist Jobs.
Get Access To All JobsTips for Finding STEM OPT Authorization as a Senior IT Support Specialist
Verify your CIP code before applying
Check your degree's Classification of Instructional Programs code against the DHS STEM OPT Designated Degree Program List. Computer science, information systems, and cybersecurity CIP codes typically qualify, but IT management or general business IT programs sometimes don't.
Confirm E-Verify enrollment before accepting offers
Ask hiring managers directly whether the company is enrolled in E-Verify before signing anything. A Senior IT Support role at an otherwise great employer won't qualify for your STEM OPT extension if E-Verify enrollment is missing.
Target employers with active IT infrastructure teams
Larger enterprises, federal contractors, and healthcare systems almost universally maintain E-Verify enrollment due to compliance obligations, making them reliable targets for STEM OPT authorization. Use Migrate Mate to filter Senior IT Support roles by verified E-Verify employers.
Negotiate I-983 training plan details early
Push to define specific learning objectives, supervisory structure, and performance metrics in your I-983 before your start date. USCIS scrutinizes vague training plans for IT support roles, so concrete skill benchmarks tied to your STEM degree strengthen your extension application.
Use OFLC Wage Search to benchmark prevailing wages
Look up the SOC code 15-1232 for IT support specialists in your metro area using the OFLC Wage Search before salary negotiations. Offers below the prevailing wage can complicate future H-1B visa sponsorship from the same employer.
Apply during cap-gap if your OPT expires mid-cycle
If your initial OPT ends before October 1 and your employer files an H-1B petition on your behalf, the cap-gap provision automatically extends your work authorization. Document this status clearly with HR so your IT access and employment records stay uninterrupted.
Frequently Asked Questions
Does a Senior IT Support Specialist role qualify for the STEM OPT extension?
It depends on your degree, not just the job title. If your bachelor's or higher degree is in computer science, information technology, cybersecurity, or another field on the DHS STEM Designated Degree Program List, and the role directly applies that training, you qualify. Confirm your CIP code with your DSO before filing the I-983.
What E-Verify requirement applies to my STEM OPT employer?
Every employer who employs you on a STEM OPT extension must be enrolled in E-Verify at the specific site where you work. A company-wide enrollment doesn't automatically cover subsidiaries or newly acquired offices. Verify the exact worksite enrollment status with HR before your extension start date, since a lapse in enrollment invalidates your authorization.
What goes into the I-983 training plan for an IT support role?
Your I-983 must describe how the Senior IT Support Specialist position applies and develops the STEM knowledge from your degree. That means listing specific technical skills you'll practice, your supervisor's qualifications, measurable learning goals, and how the role relates to your academic field. Vague descriptions citing only general IT duties are a common reason USCIS sends follow-up requests.
How does cap-gap work if my OPT expires before October 1?
If your employer files an H-1B petition on your behalf before your OPT EAD expires and you're selected in the lottery, the cap-gap rule extends your work authorization through September 30 of the fiscal year. You can continue working as a Senior IT Support Specialist during this period without a new EAD, but your employer's HR team must document the cap-gap status correctly in their records.
Where can I find Senior IT Support Specialist jobs with E-Verify employers?
Migrate Mate filters job listings specifically for STEM OPT students, surfacing Senior IT Support Specialist roles at employers already enrolled in E-Verify. You can also cross-reference O*NET for the occupational profile under SOC code 15-1232 to confirm how the role's typical duties align with your degree for I-983 documentation purposes.