STEM OPT Senior IT Support Specialist Jobs
Senior IT Support Specialist roles qualify for STEM OPT's 24-month extension when your degree maps to an eligible CIP code in computer science, information technology, or a related STEM field. Your employer must be enrolled in E-Verify and sign your I-983 training plan before your extension begins.
Find STEM OPT Senior IT Support Specialist JobsOverview
Showing 5 of 21+ Senior IT Support Specialist jobs
See all Senior IT Support Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Senior IT Support Specialist roles.
Get Access To All JobsINTRODUCTION
Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
Responsibilities:
- Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following:
- Addressing and mitigating technology-related issues for employees, i.e. desktop support
- Maintaining computer systems, hardware, printers, and computer peripherals, including inventory tracking
- User account administration including on and off-boarding of employees
- Evaluating and testing new technologies
- Working with software and hardware vendors
- Supporting and reporting to the IT Operations Manager with a number of business-critical initiatives
- Supporting executives with IT-related issues
- Maintaining AV and conference room technologies (TVs, Apple TV, Mac Mini, Crestron, VOIP)
- Phone and remote support for Tempus clients
- Work in Tempus’ ticketing system to communicate, track, and remediate actions taken, and create Wikis or How-To guides for employees
BASIC QUALIFICATIONS:
- Experience Installing and troubleshooting issues with software, including MS Office, Windows Server, and SaaS products (Google Suite, Dropbox, etc)
- Familiar with SaaS ticketing systems (Zendesk, ServiceNow, etc)
- Installing and supporting security products like endpoint and anti-virus/malware protection
- Basic network and VOIP phone system troubleshooting
- Administering identity management products (MS Active Directory, Okta, Google Admin, etc)
- Exceptional customer service and communication skills, including writing reports, business correspondence, user instructions, and procedures
- Proficiency in supporting both Mac OS-X and Microsoft Windows
- Experienced with supporting remote, on-site, and hybrid users
- Ability to work in fast-paced, agile environments, including off-hours support
- Minimum of 2 years in an IT related field and/or relevant customer service role
- Scripting language experience (Powershell, Macros, Python, Powershell, C++, Java, etc.)
- General familiarity with Microsoft SCCM
- General familiarity with Mobile Device Management (MDM) applications
- Google Suite Admin experience
- Previous experience coordinating with DevOps and/or information security teams
- Previous experience in the healthcare sector
- Professional certifications such as ITIL Foundations or Comptia A+.
- BS in Computer Science, Information Systems, or related field
LOCATION:
CHI - $80,000 - $95,000
The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About us
Tempus was founded in August of 2015 by Eric Lefkofsky, after his wife was diagnosed with Breast Cancer. Shortly after he founded the company in an effort to bring the power of technology and artificial intelligence to cancer care, he convinced Ryan Fukushima to join as the company’s first employee. Ryan and Eric began assembling a world class team, focused on building the first version of a platform capable of ingesting real time healthcare data in an effort to personalize diagnostics.
We built the platform for oncology and have expanded it to neuropsychiatry, cardiology, infectious disease (through COVID), and radiology. Despite our rapid growth, our mission remains the same—to help make sure patients are on the right drug at the right time, so they can live longer and healthier lives.
WHY WORK HERE?
We’re looking for people who can change the world.
Who question the status quo and don’t shy away from tough problems. For the builders who are never done building and the learners who are never done learning. We’re looking for passionate people with undying curiosity. Those who want to attack one of the most challenging problems mankind has ever faced. Head on.
INTRODUCTION
Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
Responsibilities:
- Support the business and stakeholders with a number of information technology initiatives, including but not limited to the following:
- Addressing and mitigating technology-related issues for employees, i.e. desktop support
- Maintaining computer systems, hardware, printers, and computer peripherals, including inventory tracking
- User account administration including on and off-boarding of employees
- Evaluating and testing new technologies
- Working with software and hardware vendors
- Supporting and reporting to the IT Operations Manager with a number of business-critical initiatives
- Supporting executives with IT-related issues
- Maintaining AV and conference room technologies (TVs, Apple TV, Mac Mini, Crestron, VOIP)
- Phone and remote support for Tempus clients
- Work in Tempus’ ticketing system to communicate, track, and remediate actions taken, and create Wikis or How-To guides for employees
BASIC QUALIFICATIONS:
- Experience Installing and troubleshooting issues with software, including MS Office, Windows Server, and SaaS products (Google Suite, Dropbox, etc)
- Familiar with SaaS ticketing systems (Zendesk, ServiceNow, etc)
- Installing and supporting security products like endpoint and anti-virus/malware protection
- Basic network and VOIP phone system troubleshooting
- Administering identity management products (MS Active Directory, Okta, Google Admin, etc)
- Exceptional customer service and communication skills, including writing reports, business correspondence, user instructions, and procedures
- Proficiency in supporting both Mac OS-X and Microsoft Windows
- Experienced with supporting remote, on-site, and hybrid users
- Ability to work in fast-paced, agile environments, including off-hours support
- Minimum of 2 years in an IT related field and/or relevant customer service role
- Scripting language experience (Powershell, Macros, Python, Powershell, C++, Java, etc.)
- General familiarity with Microsoft SCCM
- General familiarity with Mobile Device Management (MDM) applications
- Google Suite Admin experience
- Previous experience coordinating with DevOps and/or information security teams
- Previous experience in the healthcare sector
- Professional certifications such as ITIL Foundations or Comptia A+.
- BS in Computer Science, Information Systems, or related field
LOCATION:
CHI - $80,000 - $95,000
The expected salary range above is applicable if the role is performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About us
Tempus was founded in August of 2015 by Eric Lefkofsky, after his wife was diagnosed with Breast Cancer. Shortly after he founded the company in an effort to bring the power of technology and artificial intelligence to cancer care, he convinced Ryan Fukushima to join as the company’s first employee. Ryan and Eric began assembling a world class team, focused on building the first version of a platform capable of ingesting real time healthcare data in an effort to personalize diagnostics.
We built the platform for oncology and have expanded it to neuropsychiatry, cardiology, infectious disease (through COVID), and radiology. Despite our rapid growth, our mission remains the same—to help make sure patients are on the right drug at the right time, so they can live longer and healthier lives.
WHY WORK HERE?
We’re looking for people who can change the world.
Who question the status quo and don’t shy away from tough problems. For the builders who are never done building and the learners who are never done learning. We’re looking for passionate people with undying curiosity. Those who want to attack one of the most challenging problems mankind has ever faced. Head on.
See all STEM OPT Senior IT Support Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new STEM OPT Senior IT Support Specialist Jobs.
Get Access To All JobsTips for Finding STEM OPT Authorization as a Senior IT Support Specialist
Verify your CIP code before applying
Check your degree's Classification of Instructional Programs code against the DHS STEM OPT Designated Degree Program List. Computer science, information systems, and cybersecurity CIP codes typically qualify, but IT management or general business IT programs sometimes don't.
Confirm E-Verify enrollment before accepting offers
Ask hiring managers directly whether the company is enrolled in E-Verify before signing anything. A Senior IT Support role at an otherwise great employer won't qualify for your STEM OPT extension if E-Verify enrollment is missing.
Target employers with active IT infrastructure teams
Larger enterprises, federal contractors, and healthcare systems almost universally maintain E-Verify enrollment due to compliance obligations, making them reliable targets for STEM OPT authorization. Use Migrate Mate to filter Senior IT Support roles by verified E-Verify employers.
Negotiate I-983 training plan details early
Push to define specific learning objectives, supervisory structure, and performance metrics in your I-983 before your start date. USCIS scrutinizes vague training plans for IT support roles, so concrete skill benchmarks tied to your STEM degree strengthen your extension application.
Use OFLC Wage Search to benchmark prevailing wages
Look up the SOC code 15-1232 for IT support specialists in your metro area using the OFLC Wage Search before salary negotiations. Offers below the prevailing wage can complicate future H-1B visa sponsorship from the same employer.
Apply during cap-gap if your OPT expires mid-cycle
If your initial OPT ends before October 1 and your employer files an H-1B petition on your behalf, the cap-gap provision automatically extends your work authorization. Document this status clearly with HR so your IT access and employment records stay uninterrupted.
Frequently Asked Questions
Does a Senior IT Support Specialist role qualify for the STEM OPT extension?
It depends on your degree, not just the job title. If your bachelor's or higher degree is in computer science, information technology, cybersecurity, or another field on the DHS STEM Designated Degree Program List, and the role directly applies that training, you qualify. Confirm your CIP code with your DSO before filing the I-983.
What E-Verify requirement applies to my STEM OPT employer?
Every employer who employs you on a STEM OPT extension must be enrolled in E-Verify at the specific site where you work. A company-wide enrollment doesn't automatically cover subsidiaries or newly acquired offices. Verify the exact worksite enrollment status with HR before your extension start date, since a lapse in enrollment invalidates your authorization.
What goes into the I-983 training plan for an IT support role?
Your I-983 must describe how the Senior IT Support Specialist position applies and develops the STEM knowledge from your degree. That means listing specific technical skills you'll practice, your supervisor's qualifications, measurable learning goals, and how the role relates to your academic field. Vague descriptions citing only general IT duties are a common reason USCIS sends follow-up requests.
How does cap-gap work if my OPT expires before October 1?
If your employer files an H-1B petition on your behalf before your OPT EAD expires and you're selected in the lottery, the cap-gap rule extends your work authorization through September 30 of the fiscal year. You can continue working as a Senior IT Support Specialist during this period without a new EAD, but your employer's HR team must document the cap-gap status correctly in their records.
Where can I find Senior IT Support Specialist jobs with E-Verify employers?
Migrate Mate filters job listings specifically for STEM OPT students, surfacing Senior IT Support Specialist roles at employers already enrolled in E-Verify. You can also cross-reference O*NET for the occupational profile under SOC code 15-1232 to confirm how the role's typical duties align with your degree for I-983 documentation purposes.