STEM OPT Senior IT Support Specialist Jobs
Senior IT Support Specialist roles qualify for STEM OPT's 24-month extension when your degree maps to an eligible CIP code in computer science, information technology, or a related STEM field. Your employer must be enrolled in E-Verify and sign your I-983 training plan before your extension begins.
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This position is within FSU’s Department of Information Technology Services (ITS)
Responsibilities
- Responsible as end user technical support for the Athletics Department.
- Responsible for supporting desktop systems, software, and hardware for the Athletics department. Configuration of systems of varying complexity and troubleshooting of advanced technical issues. Provides support for all desktops, laptops, mobile devices, printers, and software systems used in Athletics. Main point of contact for technical support within the department to initiate and resolve issues that arise at multiple sites. Provides on-site support as well as support via phone and email. Capable of working in an environment containing potentially confidential information and ensuring user data is provided resiliency and protected from malicious software.
- Responsible for managing Athletics inventory for technology including adding new assets and managing old or non-functional equipment. Administrator of Mobile Device Management solution which tracks all Athletics mobile devices. Administrator of Athletics deployment solution for imaging of Windows Workstations. Provides on-site support for essential services provided by Information Technology Services such as network connectivity, email, and Active Directory Services. Supplements University provided anti-virus software by updating and patching Athletics systems to prevent exploitation.
- Serves as principle point of contact to answer inquiries and serves as liaison between users and Information Technology Services and other departments providing services to Athletics. Identifies department needs and correctly and accurately logging support cases or support request to the appropriate service provider. Serves as on-site support for hardware or software provided by a third party vendors. Must be able to work with outside groups to achieve resolution of technical issues to meet department deadlines.
- Responsible for technology support for events as determined by the Director of Information Technology Services. This will require on-site or on-call support for home Athletics events. Will coordinate with visiting media and production staff for connectivity with Athletics network resources, support for Athletics game day technology, and support for Athletics staff during home events. Will work to improve game day operations and the efficiency of technology at Athletics venues.
- Responsible for special projects as assigned by the Director of Technology Support Services. Other duties as assigned.
Qualifications
Bachelor’s degree or a high school diploma or equivalent and four years of experience. (Note: or a combination of post high school education and experience equal to four years.)
A valid Florida or Georgia driver's license or the ability to obtain one upon hire.
Other Information
This position provides IT Support to the Athletics Department, Seminole Boosters, and Seminole Productions. It also supports third party companies, like Legends, and Aramark.
The staff is heavily involved with Athletics events and special events (as of recently). We are on-site during most athletics events. If it has data or electricity, we are involved. This includes OPS Students, OPS engineers, and normal full-time employees.
Helpful
Who is an ideal candidate for this position?
The ideal candidate is someone with IT support experience and enjoys sports.
What is a typical day in this position?
Receive and resolve support requests. In some cases you will also work athletic events.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about Florida State University and our campuses.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our FSU Total Compensation Calculator to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
Department
This position is within FSU’s Department of Information Technology Services (ITS)
Responsibilities
- Responsible as end user technical support for the Athletics Department.
- Responsible for supporting desktop systems, software, and hardware for the Athletics department. Configuration of systems of varying complexity and troubleshooting of advanced technical issues. Provides support for all desktops, laptops, mobile devices, printers, and software systems used in Athletics. Main point of contact for technical support within the department to initiate and resolve issues that arise at multiple sites. Provides on-site support as well as support via phone and email. Capable of working in an environment containing potentially confidential information and ensuring user data is provided resiliency and protected from malicious software.
- Responsible for managing Athletics inventory for technology including adding new assets and managing old or non-functional equipment. Administrator of Mobile Device Management solution which tracks all Athletics mobile devices. Administrator of Athletics deployment solution for imaging of Windows Workstations. Provides on-site support for essential services provided by Information Technology Services such as network connectivity, email, and Active Directory Services. Supplements University provided anti-virus software by updating and patching Athletics systems to prevent exploitation.
- Serves as principle point of contact to answer inquiries and serves as liaison between users and Information Technology Services and other departments providing services to Athletics. Identifies department needs and correctly and accurately logging support cases or support request to the appropriate service provider. Serves as on-site support for hardware or software provided by a third party vendors. Must be able to work with outside groups to achieve resolution of technical issues to meet department deadlines.
- Responsible for technology support for events as determined by the Director of Information Technology Services. This will require on-site or on-call support for home Athletics events. Will coordinate with visiting media and production staff for connectivity with Athletics network resources, support for Athletics game day technology, and support for Athletics staff during home events. Will work to improve game day operations and the efficiency of technology at Athletics venues.
- Responsible for special projects as assigned by the Director of Technology Support Services. Other duties as assigned.
Qualifications
Bachelor’s degree or a high school diploma or equivalent and four years of experience. (Note: or a combination of post high school education and experience equal to four years.)
A valid Florida or Georgia driver's license or the ability to obtain one upon hire.
Other Information
This position provides IT Support to the Athletics Department, Seminole Boosters, and Seminole Productions. It also supports third party companies, like Legends, and Aramark.
The staff is heavily involved with Athletics events and special events (as of recently). We are on-site during most athletics events. If it has data or electricity, we are involved. This includes OPS Students, OPS engineers, and normal full-time employees.
Helpful
Who is an ideal candidate for this position?
The ideal candidate is someone with IT support experience and enjoys sports.
What is a typical day in this position?
Receive and resolve support requests. In some cases you will also work athletic events.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about Florida State University and our campuses.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our FSU Total Compensation Calculator to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
See all 361+ STEM OPT Senior IT Support Specialist Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Senior IT Support Specialist
Verify your CIP code before applying
Check your degree's Classification of Instructional Programs code against the DHS STEM OPT Designated Degree Program List. Computer science, information systems, and cybersecurity CIP codes typically qualify, but IT management or general business IT programs sometimes don't.
Confirm E-Verify enrollment before accepting offers
Ask hiring managers directly whether the company is enrolled in E-Verify before signing anything. A Senior IT Support role at an otherwise great employer won't qualify for your STEM OPT extension if E-Verify enrollment is missing.
Target employers with active IT infrastructure teams
Larger enterprises, federal contractors, and healthcare systems almost universally maintain E-Verify enrollment due to compliance obligations, making them reliable targets for STEM OPT authorization. Use Migrate Mate to filter Senior IT Support roles by verified E-Verify employers.
Negotiate I-983 training plan details early
Push to define specific learning objectives, supervisory structure, and performance metrics in your I-983 before your start date. USCIS scrutinizes vague training plans for IT support roles, so concrete skill benchmarks tied to your STEM degree strengthen your extension application.
Use OFLC Wage Search to benchmark prevailing wages
Look up the SOC code 15-1232 for IT support specialists in your metro area using the OFLC Wage Search before salary negotiations. Offers below the prevailing wage can complicate future H-1B visa sponsorship from the same employer.
Apply during cap-gap if your OPT expires mid-cycle
If your initial OPT ends before October 1 and your employer files an H-1B petition on your behalf, the cap-gap provision automatically extends your work authorization. Document this status clearly with HR so your IT access and employment records stay uninterrupted.
Frequently Asked Questions
Does a Senior IT Support Specialist role qualify for the STEM OPT extension?
It depends on your degree, not just the job title. If your bachelor's or higher degree is in computer science, information technology, cybersecurity, or another field on the DHS STEM Designated Degree Program List, and the role directly applies that training, you qualify. Confirm your CIP code with your DSO before filing the I-983.
What E-Verify requirement applies to my STEM OPT employer?
Every employer who employs you on a STEM OPT extension must be enrolled in E-Verify at the specific site where you work. A company-wide enrollment doesn't automatically cover subsidiaries or newly acquired offices. Verify the exact worksite enrollment status with HR before your extension start date, since a lapse in enrollment invalidates your authorization.
What goes into the I-983 training plan for an IT support role?
Your I-983 must describe how the Senior IT Support Specialist position applies and develops the STEM knowledge from your degree. That means listing specific technical skills you'll practice, your supervisor's qualifications, measurable learning goals, and how the role relates to your academic field. Vague descriptions citing only general IT duties are a common reason USCIS sends follow-up requests.
How does cap-gap work if my OPT expires before October 1?
If your employer files an H-1B petition on your behalf before your OPT EAD expires and you're selected in the lottery, the cap-gap rule extends your work authorization through September 30 of the fiscal year. You can continue working as a Senior IT Support Specialist during this period without a new EAD, but your employer's HR team must document the cap-gap status correctly in their records.
Where can I find Senior IT Support Specialist jobs with E-Verify employers?
Migrate Mate filters job listings specifically for STEM OPT students, surfacing Senior IT Support Specialist roles at employers already enrolled in E-Verify. You can also cross-reference O*NET for the occupational profile under SOC code 15-1232 to confirm how the role's typical duties align with your degree for I-983 documentation purposes.