STEM OPT IT Support Engineer Jobs
IT Support Engineer roles qualify for STEM OPT when your degree falls under an eligible CIP code in computer science, information technology, or a related STEM field. Your employer must be enrolled in E-Verify to hire you under the 24-month extension, giving you up to 36 months of total OPT work authorization to build your U.S. career.
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Get Access To All JobsINTRODUCTION
This role will be located at one of Discovery Land Company’s locations: Driftwood Golf and Ranch Club, set outside of Austin, TX.
Driftwood Golf and Ranch Club is seeking an IT Support Engineer to join the Information Technology Department. As an IT Support Engineer at our club, you will be responsible for providing technical assistance and support to internal users, ensuring the efficient operation of computer systems, networks, and software applications across the entire organization.
KEY RESPONSIBILITIES
- Assists company staff with technical support of desktop computers, applications, server system and related technology.
- Demonstrated networking experience with a strong understanding of VLANs, subnetting, VPN technologies, routing protocols, and core networking principles and tools.
- Experience in virtual machine and server administration, including proficiency with DHCP, DNS, and Active Directory services.
- Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines.
- Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
- Assists the IT Manager and gains progressive responsibilities relating to the company’s IT infrastructure over time.
- Provides technical support to the operation of information technology systems for Discovery Land Company, and affiliated projects.
- Provides hardware/software support to both local and remote users and is available to troubleshoot via phone as needed.
- Troubleshoots problems with all facets of the operations including but not limited to the applications, SQL Server, LAN/WAN connection, customer service, and recommends and takes corrective action(s) as required.
- Assists staff with the installation, configuration, and ongoing usability of desktop and server platforms, peripheral equipment and software within established standards and guidelines.
- Works with vendor support contacts to resolve technical problems with desktop, server, and networking systems to include hardware and software.
- Trains and orients Discovery Land Company staff on use of hardware and software.
- Primary individual responsible for desktop and server system and component ordering for both headquarters and project locations.
- Oversees and tracks successful fulfilment of all orders.
- Provide Project Scope and Definitions – Anticipate project deviations and define and implement risk mitigation strategies.
- Oversee the process to enable changes to defined scope of the project as required.
- Internal Communications Management – Maintain timely communication of progress and status with regards to each of the projects.
- Develop and /or maintain a database for Issues Management, which contains all issues identified to date for each project.
SKILLS & QUALIFICATIONS
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
- Proven experience in IT support, troubleshooting, and maintenance.
- Strong knowledge of Windows and/or macOS operating systems.
- Familiarity with Freshdesk Support, Crowdstrike, and N-Able.
- Experience with Meraki, Cisco and VMware are a plus.
- Familiarity with Microsoft Office Suite and other commonly used business applications.
- Excellent problem-solving and communication skills.
- Customer-focused with a commitment to delivering high-quality support.
- Industry certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
- Ability to work independently and collaboratively in a team environment.
ADDITIONAL REQUIREMENTS
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
- Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
- Ability to work in a team environment.
- Ability to stay calm and focused during the busiest of times.
- Ability to read, write, speak, and understand English; additional languages preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length.
BENEFITS
- Competitive Pay
- Medical, Dental, and Vision Benefits
- 401k Contribution
- Paid Time Off and Paid Holidays
- Employee Meals, Referral Incentives, and Recognition Programs
- Holiday Pay
- Professional development and upward mobility opportunities
- Work-Family Culture
About us
Set against gentle, rolling hills with towering oak trees, native wildflowers, prickly pear cacti, and massive 50-foot cliffs above a flowing creek, Driftwood Golf & Ranch Club is Texas as you’ve always imagined it. Our private, 800-acre community gives members access to 70 acres of vineyards, a championship 18-hole golf course designed by renowned architect Tom Fazio, and magnificent natural landscapes with dramatic, sweeping views of the Texas Hill Country. Driftwood features two connected parcels: The Ranch, which focuses on a luxurious golf-centered lifestyle; and the Creek, which features the property’s most scenic areas, including the vineyard. Located just 25 minutes outside of Austin, our family-forward destination is both rural and refined. A true vision of Texas unlike any other. At Driftwood, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.
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INTRODUCTION
This role will be located at one of Discovery Land Company’s locations: Driftwood Golf and Ranch Club, set outside of Austin, TX.
Driftwood Golf and Ranch Club is seeking an IT Support Engineer to join the Information Technology Department. As an IT Support Engineer at our club, you will be responsible for providing technical assistance and support to internal users, ensuring the efficient operation of computer systems, networks, and software applications across the entire organization.
KEY RESPONSIBILITIES
- Assists company staff with technical support of desktop computers, applications, server system and related technology.
- Demonstrated networking experience with a strong understanding of VLANs, subnetting, VPN technologies, routing protocols, and core networking principles and tools.
- Experience in virtual machine and server administration, including proficiency with DHCP, DNS, and Active Directory services.
- Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines.
- Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
- Assists the IT Manager and gains progressive responsibilities relating to the company’s IT infrastructure over time.
- Provides technical support to the operation of information technology systems for Discovery Land Company, and affiliated projects.
- Provides hardware/software support to both local and remote users and is available to troubleshoot via phone as needed.
- Troubleshoots problems with all facets of the operations including but not limited to the applications, SQL Server, LAN/WAN connection, customer service, and recommends and takes corrective action(s) as required.
- Assists staff with the installation, configuration, and ongoing usability of desktop and server platforms, peripheral equipment and software within established standards and guidelines.
- Works with vendor support contacts to resolve technical problems with desktop, server, and networking systems to include hardware and software.
- Trains and orients Discovery Land Company staff on use of hardware and software.
- Primary individual responsible for desktop and server system and component ordering for both headquarters and project locations.
- Oversees and tracks successful fulfilment of all orders.
- Provide Project Scope and Definitions – Anticipate project deviations and define and implement risk mitigation strategies.
- Oversee the process to enable changes to defined scope of the project as required.
- Internal Communications Management – Maintain timely communication of progress and status with regards to each of the projects.
- Develop and /or maintain a database for Issues Management, which contains all issues identified to date for each project.
SKILLS & QUALIFICATIONS
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
- Proven experience in IT support, troubleshooting, and maintenance.
- Strong knowledge of Windows and/or macOS operating systems.
- Familiarity with Freshdesk Support, Crowdstrike, and N-Able.
- Experience with Meraki, Cisco and VMware are a plus.
- Familiarity with Microsoft Office Suite and other commonly used business applications.
- Excellent problem-solving and communication skills.
- Customer-focused with a commitment to delivering high-quality support.
- Industry certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
- Ability to work independently and collaboratively in a team environment.
ADDITIONAL REQUIREMENTS
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
- Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
- Ability to work in a team environment.
- Ability to stay calm and focused during the busiest of times.
- Ability to read, write, speak, and understand English; additional languages preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length.
BENEFITS
- Competitive Pay
- Medical, Dental, and Vision Benefits
- 401k Contribution
- Paid Time Off and Paid Holidays
- Employee Meals, Referral Incentives, and Recognition Programs
- Holiday Pay
- Professional development and upward mobility opportunities
- Work-Family Culture
About us
Set against gentle, rolling hills with towering oak trees, native wildflowers, prickly pear cacti, and massive 50-foot cliffs above a flowing creek, Driftwood Golf & Ranch Club is Texas as you’ve always imagined it. Our private, 800-acre community gives members access to 70 acres of vineyards, a championship 18-hole golf course designed by renowned architect Tom Fazio, and magnificent natural landscapes with dramatic, sweeping views of the Texas Hill Country. Driftwood features two connected parcels: The Ranch, which focuses on a luxurious golf-centered lifestyle; and the Creek, which features the property’s most scenic areas, including the vineyard. Located just 25 minutes outside of Austin, our family-forward destination is both rural and refined. A true vision of Texas unlike any other. At Driftwood, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.
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Get Access To All JobsTips for Finding STEM OPT Authorization as an IT Support Engineer
Verify your CIP code before applying
Pull your degree's CIP code from your I-20 and cross-check it against the DHS STEM Designated Degree Program List. IT Support Engineer roles typically align with CIP codes under Computer and Information Sciences, but mismatches can disqualify your extension.
Filter employers by E-Verify enrollment status
An employer who isn't enrolled in E-Verify legally cannot employ you on a STEM OPT extension. Ask hiring managers directly during screening calls, or search E-Verify's employer search to confirm enrollment before investing time in an application.
Target IT infrastructure teams at mid-size firms
Smaller IT departments often lack HR bandwidth to manage OPT paperwork, while enterprise help desks may route hiring through staffing agencies that can't sponsor STEM OPT. Mid-size firms with internal IT teams tend to offer the right structure without excessive bureaucracy.
Draft your I-983 training plan early
USCIS requires a signed I-983 before your STEM OPT extension starts. Map your IT Support Engineer duties to specific learning objectives covering systems administration, troubleshooting methodology, or network support so your DSO and employer can review it without delays.
Use Migrate Mate to find E-Verify confirmed employers
Searching for IT Support Engineer roles that actively hire STEM OPT students is faster when you can filter by verified employer eligibility. Migrate Mate surfaces roles from employers with confirmed E-Verify enrollment so you skip the manual vetting step.
Time your application around cap-gap protection
If your initial OPT expires while an H-1B petition is pending for October 1, cap-gap rules let you keep working. File your STEM OPT extension with your DSO well before your EAD expires so there's no gap in authorization if the H-1B lottery timing overlaps.
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Find IT Support Engineer JobsFrequently Asked Questions
Does an IT Support Engineer role qualify for the STEM OPT extension?
It depends on your degree, not just your job title. Your I-20 must list a CIP code on the DHS STEM Designated Degree Program List, typically under Computer and Information Sciences or Information Technology. The role itself also needs to be directly related to that field. Review the O*NET profile for IT Support Engineer to confirm the degree alignment your employer will need to document on your I-983.
What does my employer need to do to hire me on STEM OPT?
Your employer must be enrolled in E-Verify before your STEM OPT extension start date. They also need to sign your I-983 training plan, which outlines the learning objectives tied to your IT Support Engineer duties. USCIS requires the I-983 on file with your DSO before the extension is authorized. Employers who've hired OPT students before will recognize this process, but confirm E-Verify enrollment during the offer stage, not after you've signed.
How do I find IT Support Engineer jobs from employers who accept STEM OPT?
E-Verify enrollment is the hard requirement, and not every job posting discloses it upfront. Migrate Mate filters IT Support Engineer roles by employers with confirmed E-Verify enrollment, so you're not spending time on applications that will stall at the offer stage. You can still follow up directly with any employer to confirm their enrollment status through the E-Verify employer search.
What goes into the I-983 training plan for an IT Support Engineer?
The I-983 must describe how your day-to-day responsibilities connect to your STEM degree. For an IT Support Engineer, that means mapping duties like network troubleshooting, systems administration, hardware diagnostics, or ticketing workflows to specific technical competencies from your degree program. Generic job descriptions don't satisfy the requirement. Your employer signs the form, and your DSO submits it to update your SEVIS record before your extension activates.
Does cap-gap protection apply if my OPT expires before October 1 during H-1B season?
Yes, if your employer files an H-1B petition before your OPT EAD expires and you're selected in the lottery, cap-gap protection extends your work authorization through September 30 or until USCIS adjudicates the petition, whichever comes first. For IT Support Engineers on STEM OPT, this means you can keep working during the gap without interruption. Your STEM OPT extension must already be approved and active when the H-1B is filed for cap-gap to apply.
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