STEM OPT IT Support Engineer Jobs
IT Support Engineer roles qualify for STEM OPT when your degree falls under an eligible CIP code in computer science, information technology, or a related STEM field. Your employer must be enrolled in E-Verify to hire you under the 24-month extension, giving you up to 36 months of total OPT work authorization to build your U.S. career.
Find STEM OPT IT Support Engineer JobsOverview
Showing 5 of 329+ IT Support Engineer jobs
See all 329+ IT Support Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Support Engineer roles.
Get Access To All JobsDESCRIPTION
Job Summary
We are seeking a motivated and technically skilled Field Engineer to join our Infrastructure Reliability Programs (IRP) team within Operational Infrastructure Services (OIS). In this role, you will support mission-critical network infrastructure projects across Amazon fulfillment centers, ensuring reliable and secure operations. You will work cross-functionally with engineering, operations, and program teams to execute infrastructure deployments and migrations in a fast-paced environment.
Program Specifics
Move Off Corp (MOC) is an S-team goal and multi-year Stores cross-cutting mandate to remove Amazon's Corporate (CORP) network's security, availability, and scalability risks from all current and future Operations (Ops) buildings and enable Multi-factor Authentication (MFA) to reduce login impersonations threats (FAQ 1). After successfully externalizing all Greenfield site types in 2022-25, the MOC program shifted in 2025 to complete the removal of the CORP network in all Brownfield sites by the end of 2027.
While this job is currently showing out of MIA1, this job can be filled out of any site. Travel up to 75% of the time is expected during the peak of the program.
Key Responsibilities
- Execute network infrastructure installations, configurations, and migrations across fulfillment center environments
- Perform hands-on troubleshooting and resolution of network hardware and connectivity issues
- Support site infrastructure assessments, site walks, and readiness reviews
- Collaborate with cross-functional teams including Operations, Reliability Maintenance Engineering (RME), and regional engineering teams to ensure seamless project execution
- Follow standard operating procedures (SOPs) and contribute to continuous improvement of deployment and migration processes
- Document project progress, site conditions, and technical findings accurately and in a timely manner
- Support the commissioning and decommissioning of network equipment as part of site lifecycle activities
- Participate in change management processes, including MCM creation, review, and execution
- Travel to fulfillment center sites as required to support project timelines and deliverables
- Adhere to all safety protocols and Amazon operational standards while working in warehouse environments
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- Experience in networking
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
- Bachelor's degree
- Familiarity with Amazon's Move Off Corp (MOC) and Solutions Off Corp (SOC) programs
- Experience supporting AR (Automated Robotics) site migrations and Non-AR site migrations within fulfillment center environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, CA, Shafter - 30.24 - 41.68 USD hourly
USA, FL, Lakeland - 30.24 - 41.68 USD hourly
USA, FL, Opa-Locka - 30.24 - 41.68 USD hourly
USA, FL, Seffner - 30.24 - 41.68 USD hourly
USA, IN, New Carlisle - 30.24 - 41.68 USD hourly
DESCRIPTION
Job Summary
We are seeking a motivated and technically skilled Field Engineer to join our Infrastructure Reliability Programs (IRP) team within Operational Infrastructure Services (OIS). In this role, you will support mission-critical network infrastructure projects across Amazon fulfillment centers, ensuring reliable and secure operations. You will work cross-functionally with engineering, operations, and program teams to execute infrastructure deployments and migrations in a fast-paced environment.
Program Specifics
Move Off Corp (MOC) is an S-team goal and multi-year Stores cross-cutting mandate to remove Amazon's Corporate (CORP) network's security, availability, and scalability risks from all current and future Operations (Ops) buildings and enable Multi-factor Authentication (MFA) to reduce login impersonations threats (FAQ 1). After successfully externalizing all Greenfield site types in 2022-25, the MOC program shifted in 2025 to complete the removal of the CORP network in all Brownfield sites by the end of 2027.
While this job is currently showing out of MIA1, this job can be filled out of any site. Travel up to 75% of the time is expected during the peak of the program.
Key Responsibilities
- Execute network infrastructure installations, configurations, and migrations across fulfillment center environments
- Perform hands-on troubleshooting and resolution of network hardware and connectivity issues
- Support site infrastructure assessments, site walks, and readiness reviews
- Collaborate with cross-functional teams including Operations, Reliability Maintenance Engineering (RME), and regional engineering teams to ensure seamless project execution
- Follow standard operating procedures (SOPs) and contribute to continuous improvement of deployment and migration processes
- Document project progress, site conditions, and technical findings accurately and in a timely manner
- Support the commissioning and decommissioning of network equipment as part of site lifecycle activities
- Participate in change management processes, including MCM creation, review, and execution
- Travel to fulfillment center sites as required to support project timelines and deliverables
- Adhere to all safety protocols and Amazon operational standards while working in warehouse environments
BASIC QUALIFICATIONS
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- Experience in networking
PREFERRED QUALIFICATIONS
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
- Bachelor's degree
- Familiarity with Amazon's Move Off Corp (MOC) and Solutions Off Corp (SOC) programs
- Experience supporting AR (Automated Robotics) site migrations and Non-AR site migrations within fulfillment center environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, CA, Shafter - 30.24 - 41.68 USD hourly
USA, FL, Lakeland - 30.24 - 41.68 USD hourly
USA, FL, Opa-Locka - 30.24 - 41.68 USD hourly
USA, FL, Seffner - 30.24 - 41.68 USD hourly
USA, IN, New Carlisle - 30.24 - 41.68 USD hourly
See all 329+ STEM OPT IT Support Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new STEM OPT IT Support Engineer Jobs.
Get Access To All JobsTips for Finding STEM OPT Authorization as an IT Support Engineer
Verify your CIP code before applying
Pull your degree's CIP code from your I-20 and cross-check it against the DHS STEM Designated Degree Program List. IT Support Engineer roles typically align with CIP codes under Computer and Information Sciences, but mismatches can disqualify your extension.
Filter employers by E-Verify enrollment status
An employer who isn't enrolled in E-Verify legally cannot employ you on a STEM OPT extension. Ask hiring managers directly during screening calls, or search E-Verify's employer search to confirm enrollment before investing time in an application.
Target IT infrastructure teams at mid-size firms
Smaller IT departments often lack HR bandwidth to manage OPT paperwork, while enterprise help desks may route hiring through staffing agencies that can't sponsor STEM OPT. Mid-size firms with internal IT teams tend to offer the right structure without excessive bureaucracy.
Draft your I-983 training plan early
USCIS requires a signed I-983 before your STEM OPT extension starts. Map your IT Support Engineer duties to specific learning objectives covering systems administration, troubleshooting methodology, or network support so your DSO and employer can review it without delays.
Use Migrate Mate to find E-Verify confirmed employers
Searching for IT Support Engineer roles that actively hire STEM OPT students is faster when you can filter by verified employer eligibility. Migrate Mate surfaces roles from employers with confirmed E-Verify enrollment so you skip the manual vetting step.
Time your application around cap-gap protection
If your initial OPT expires while an H-1B visa petition is pending for October 1, cap-gap rules let you keep working. File your STEM OPT extension with your DSO well before your EAD expires so there's no gap in authorization if the H-1B lottery timing overlaps.
Frequently Asked Questions
Does an IT Support Engineer role qualify for the STEM OPT extension?
It depends on your degree, not just your job title. Your I-20 must list a CIP code on the DHS STEM Designated Degree Program List, typically under Computer and Information Sciences or Information Technology. The role itself also needs to be directly related to that field. Review the O*NET profile for IT Support Engineer to confirm the degree alignment your employer will need to document on your I-983.
What does my employer need to do to hire me on STEM OPT?
Your employer must be enrolled in E-Verify before your STEM OPT extension start date. They also need to sign your I-983 training plan, which outlines the learning objectives tied to your IT Support Engineer duties. USCIS requires the I-983 on file with your DSO before the extension is authorized. Employers who've hired OPT students before will recognize this process, but confirm E-Verify enrollment during the offer stage, not after you've signed.
How do I find IT Support Engineer jobs from employers who accept STEM OPT?
E-Verify enrollment is the hard requirement, and not every job posting discloses it upfront. Migrate Mate filters IT Support Engineer roles by employers with confirmed E-Verify enrollment, so you're not spending time on applications that will stall at the offer stage. You can still follow up directly with any employer to confirm their enrollment status through the E-Verify employer search.
What goes into the I-983 training plan for an IT Support Engineer?
The I-983 must describe how your day-to-day responsibilities connect to your STEM degree. For an IT Support Engineer, that means mapping duties like network troubleshooting, systems administration, hardware diagnostics, or ticketing workflows to specific technical competencies from your degree program. Generic job descriptions don't satisfy the requirement. Your employer signs the form, and your DSO submits it to update your SEVIS record before your extension activates.
Does cap-gap protection apply if my OPT expires before October 1 during H-1B season?
Yes, if your employer files an H-1B petition before your OPT EAD expires and you're selected in the lottery, cap-gap protection extends your work authorization through September 30 or until USCIS adjudicates the petition, whichever comes first. For IT Support Engineers on STEM OPT, this means you can keep working during the gap without interruption. Your STEM OPT extension must already be approved and active when the H-1B is filed for cap-gap to apply.