INTRODUCTION

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Integrated DNA Technologies (IDT), one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Our team at Integrated DNA Technologies (IDT), is united by a commitment to collaboration and scientific excellence, building on a strong foundation of innovation, expertise, and reliability. Guided by our vision to help researchers rapidly move from the lab to life-changing advances, we work closely with global partners to accelerate progress and genomics breakthroughs across fields like cancer, infectious disease, rare genetic disorders, and more. At IDT, you’ll be part of a culture rooted in continuous learning and improvement—where your growth fuels our mission to accelerate the pace of genomics and helps shape a healthier, brighter future for all.

Learn about the Danaher Business System which makes everything possible.

ROLE AND RESPONSIBILITIES

The Applications Scientist – NGS Design is responsible for providing expert technical support and custom NGS panel design for customers, Sales, and internal teams throughout the pre-sales process, while supporting collaborative projects and documenting customer interactions.

This position reports to the Scientific Applications Support Manager - NGS and is part of the NGS Design group within the larger Scientific Applications Support umbrella. This role is located in Coralville, IA or Raleigh, NC and will be an on-site role.

In this role, you will have the opportunity to:

• Provide high quality and prompt xGen hybridization and amplicon custom panel designs during the pre-sales process.
• Provide technical product support to customers in the form of presentations, conference calls, and email-based support.
• Support other IDT service departments and IDT Sales teams through consultation or escalation of product questions, customer issues, and technical inquiries as needed.
• Document all incoming and outgoing customer interactions in IDT’s Customer Relationship Management (CRM) database.
• Provide backup design and analysis support for collaborative projects, strategic partners, and NGS applications development.

BASIC QUALIFICATIONS

The essential requirements of the job include:

• Bachelor’s degree (in Molecular Biology, Biochemistry, Genetics, Biology, Chemistry, Bioinformatics); Master’s degree or PhD preferred.
• Deep expertise in NGS applications with >3 years in the genomics industry preferred.
• Experience designing custom capture panels for target enrichment, with >1 year experience preferred.
• Effective written and verbal communication skills with message appropriately tailored to audience.
• Capable of understanding and articulating complex scientific, interpersonal, regulatory, and business issues.

PREFERRED QUALIFICATIONS

It would be a plus if you also possess previous experience in:

• Experience in a customer support or customer-facing role.
• Advanced theoretical knowledge of, practical experience, and troubleshooting experience in NGS library preparation and targeted resequencing workflows.
• NGS bioinformatics algorithms/software, extensive Python and Galaxy experience preferred.

IDT, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

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Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.