Strategic Client Director Jobs
Strategic Client Director jobs are open across technology, financial services, healthcare, and professional services, with specializations in enterprise account growth, managed services, and strategic partnerships, at every level from senior account manager to VP. Find a role that fits below and apply directly.
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About ETS:
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 80 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, ACT solidifies our impact in higher Ed and Workskills while Edusoft enhances our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
About ETS:
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 80 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, ACT solidifies our impact in higher Ed and Workskills while Edusoft enhances our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
Position Summary
The Senior Client Management- Lead has responsibility for client relations and content development across NAEP Report Cards and related products supporting NAEP data releases . This role has the ultimate accountability for a successful client relationship related to visioning, designing, developing, and publishing engaging and useful NAEP results.
Primary Responsibilities
- Create strategic vision for NAEP report cards, release and briefing materials, and opportunities for extending results releases.
- Ensure consistent communication with clients, other partners and subcontractors to achieve design and communication goals related to NAEP results.
- Continually collaborate with clients to ensure clear set of contract expectations and work plans for the development, review, and release of NAEP report cards.
- Educate ETS colleagues on future capabilities required by the client that align with NAEP reporting goals.
- Work with NAEP Reporting director to influence and plan for implementation of contract scope and contract deliverables for NAEP reports, ensuring deliverables are met on time.
- Maintain, cultivate and grow client relationships regarding the development of appropriate statistical reports of large-scale assessment results.
- Gather, analyze and disseminate potential innovations to NAEP reporting (or reporting for large scale assessment generally) at conferences and professional organizations.
- Propose contract options and efficiencies that will enhance the use of NAEP results.
- Represent ETS to institutional and government constituents, specifically NAEP state and district representatives as well as the National Assessment Governing Board.
- Influence and significantly contribute to RFP process
- Ensure contract deliverables are met, documented, and planned out at the start of each contract year.
Adhere to ethical standards and comply with the laws and regulations applicable to your job function
Experience and Skills:
Knowledge and Skills
- Possesses an intuitive and applicable understanding of how a to create suitable publications for a federal statistical agency that drives value for the program.
- Displays a thorough understanding of what drives efficiency and effective public-facing communications and data visualizations.
- Maintains a market-focused approach to usability and engaging communications of assessment results.
- Keeps an overall big picture understanding of the program goals and its interrelationships enabling a person to make better use of the program results to drive important policy discussions.
- Has a continuing focus on the needs and requirements of clients; anticipating their needs; remaining sensitive to clients while performing services for them; responsive to client needs.
- Able to compromise in a cooperative effort to reach mutually satisfactory conclusions and results.
- Able to prepare effective presentations in content and function; able to speak competently to the level of the audience.
- Has knowledge of the large-scale assessment reporting products and services and intended goals and uses in the assessment landscape.
- Excellent meeting facilitation skills.
- Able to decide on trends in publishing, communications, and technology which should be implemented in the future.
Education and Experience
- Master's degree or Ph.D. preferred
- Advanced Degree in Education, Education Measurement, Product Content is required
- A relevant combination of education and experience is preferred
- 7+ years in client/constituent organization
- Experience in Publishing, Journalism, Education related fields, Knowledge and experience in working in collaborative teams to implement innovations using technology, automations, and/or AI preferred.
- Excellent verbal, written and interpersonal communication skills.
Must complete a government security clearance investigation and fingerprint check. Eligibility requirements include U.S. citizenship
#LI-NK1
ETS is mission driven and action oriented
- We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
- We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
- As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
- The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.
ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.
From: Educational Testing Service
About ETS:
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 80 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, ACT solidifies our impact in higher Ed and Workskills while Edusoft enhances our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
About ETS:
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 80 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, ACT solidifies our impact in higher Ed and Workskills while Edusoft enhances our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
Position Summary
The Senior Client Management- Lead has responsibility for client relations and content development across NAEP Report Cards and related products supporting NAEP data releases . This role has the ultimate accountability for a successful client relationship related to visioning, designing, developing, and publishing engaging and useful NAEP results.
Primary Responsibilities
- Create strategic vision for NAEP report cards, release and briefing materials, and opportunities for extending results releases.
- Ensure consistent communication with clients, other partners and subcontractors to achieve design and communication goals related to NAEP results.
- Continually collaborate with clients to ensure clear set of contract expectations and work plans for the development, review, and release of NAEP report cards.
- Educate ETS colleagues on future capabilities required by the client that align with NAEP reporting goals.
- Work with NAEP Reporting director to influence and plan for implementation of contract scope and contract deliverables for NAEP reports, ensuring deliverables are met on time.
- Maintain, cultivate and grow client relationships regarding the development of appropriate statistical reports of large-scale assessment results.
- Gather, analyze and disseminate potential innovations to NAEP reporting (or reporting for large scale assessment generally) at conferences and professional organizations.
- Propose contract options and efficiencies that will enhance the use of NAEP results.
- Represent ETS to institutional and government constituents, specifically NAEP state and district representatives as well as the National Assessment Governing Board.
- Influence and significantly contribute to RFP process
- Ensure contract deliverables are met, documented, and planned out at the start of each contract year.
Adhere to ethical standards and comply with the laws and regulations applicable to your job function
Experience and Skills:
Knowledge and Skills
- Possesses an intuitive and applicable understanding of how a to create suitable publications for a federal statistical agency that drives value for the program.
- Displays a thorough understanding of what drives efficiency and effective public-facing communications and data visualizations.
- Maintains a market-focused approach to usability and engaging communications of assessment results.
- Keeps an overall big picture understanding of the program goals and its interrelationships enabling a person to make better use of the program results to drive important policy discussions.
- Has a continuing focus on the needs and requirements of clients; anticipating their needs; remaining sensitive to clients while performing services for them; responsive to client needs.
- Able to compromise in a cooperative effort to reach mutually satisfactory conclusions and results.
- Able to prepare effective presentations in content and function; able to speak competently to the level of the audience.
- Has knowledge of the large-scale assessment reporting products and services and intended goals and uses in the assessment landscape.
- Excellent meeting facilitation skills.
- Able to decide on trends in publishing, communications, and technology which should be implemented in the future.
Education and Experience
- Master's degree or Ph.D. preferred
- Advanced Degree in Education, Education Measurement, Product Content is required
- A relevant combination of education and experience is preferred
- 7+ years in client/constituent organization
- Experience in Publishing, Journalism, Education related fields, Knowledge and experience in working in collaborative teams to implement innovations using technology, automations, and/or AI preferred.
- Excellent verbal, written and interpersonal communication skills.
Must complete a government security clearance investigation and fingerprint check. Eligibility requirements include U.S. citizenship
#LI-NK1
ETS is mission driven and action oriented
- We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
- We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
- As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
- The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.
ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.
From: Educational Testing Service
Strategic Client Director Jobs by Experience Level
See All 128+ Strategic Client Director Jobs
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Find JobsStrategic Client Director Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Media & Entertainment
What Employers Look For
The qualifications that appear most often in strategic client director jobs.
- Five or more years managing enterprise or strategic client accounts
- Demonstrated ability to retain and grow multi-million-dollar client portfolios
- Experience with CRM platforms to track account health and pipeline activity
- Strong executive-level communication and executive business review facilitation skills
- Bachelor's degree in business, marketing, communications, or a related field
- Ability to collaborate cross-functionally with product, finance, and delivery teams
Tips for Your Strategic Client Director Job Search
Quantify your revenue retention numbers
Hiring managers for strategic client director roles want to see exact figures: renewal rates, net revenue retention, and expansion revenue you personally drove. Pull those numbers from your CRM reports or commission statements before you write a single line of your resume.
Apply early to roles that fit
Migrate Mate lists strategic client director openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to each vertical
A strategic client director resume that worked in SaaS reads differently than one for a healthcare or financial services firm. Rewrite your top three bullets for each application to match the buyer persona and industry language in the job description.
Target roles that match your book size
Job postings for this role vary widely: some expect you to manage five enterprise accounts, others expect fifty mid-market accounts. Filter for postings that name a contract value or account count similar to what you have managed, so your experience lands credibly.
Prepare a client story for every interview stage
Most strategic client director interviews include at least one case-study round where you walk through a real at-risk account you retained or grew. Prepare two or three stories with a clear problem, your specific actions, and a measurable outcome you can defend under follow-up questions.
Negotiate on scope not just base pay
Offers for strategic client director roles often include variable comp tied to retention or upsell targets. Before you accept, ask how performance is measured, what percentage of the existing book is currently at risk, and whether territory or account assignment can be negotiated.
Strategic Client Director Jobs: Frequently Asked Questions
Which companies are hiring the most strategic client directors?
AT&T, Rockefeller Capital Management, and YipitData are hiring the most strategic client directors right now, with openings concentrated in New York, California, and Texas, based on current listings on Migrate Mate as of November 2026. Industries with the highest volume include technology, managed services, and financial services.
How many strategic client director jobs are remote?
About 89% of strategic client director openings are fully remote or hybrid as of November 2026, reflecting the relationship-focused nature of the role. Sub-areas tied to digital products, SaaS platforms, and consulting tend to offer the most remote flexibility, while roles that require on-site executive business reviews are more likely to require regular travel or in-person presence.
How do you become a strategic client director?
Most strategic client directors start in account management or customer success, build a record of retaining and growing complex accounts, then move into roles with larger book values and more cross-functional ownership. Developing skills in executive communication, renewal negotiation, and account planning is essential. Many candidates also pursue certifications in strategic account management to formalize their approach before making the move into director-level roles.
Can you get hired as a strategic client director without director-level experience?
Yes, you can get hired at the strategic client director level without a previous director title if you can show ownership of large, complex accounts and measurable impact on retention or expansion revenue. Employers care more about the size and complexity of the accounts you managed than your exact title. Highlighting executive relationships you have personally maintained and business reviews you have led will strengthen your case more than a title match.
What does the strategic client director interview process look like?
The interview process typically includes an initial recruiter screen, a hiring manager conversation focused on your account management philosophy and past results, and one or more rounds with cross-functional stakeholders such as sales leadership or customer success. Many employers add a case study or presentation round where you walk through how you would handle a specific client scenario, such as an at-risk renewal or an upsell opportunity, with real data from your background.
Where can I find and apply to strategic client director jobs?
You can find and apply to strategic client director jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and apply directly to each listing.
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