Commercial Sales Engineer Jobs
Commercial Sales Engineer jobs are open across industrial equipment, software, and energy sectors, from new-grad associate to senior and principal levels, with specializations in solution selling, technical demonstrations, and account expansion. Find a role that fits below and apply directly.
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Showing 5 of 256+ Commercial Sales Engineer jobs
Build your best future with the Johnson Controls team!
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future!
Our teams are uniquely positioned to support a multitude of industries across the globe.
You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience focused on supporting their physical, financial, and emotional wellbeing.
Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
Please note: We are unable to accept candidates that are working in the US under these Visas: F-1Visas, M-1 Visas, or J-1Visas. work authorization. We are unable to sponsor H-1B Visas or other employment visas.
What we offer
- Competitive base salary and a comprehensive bonus program.
- Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year.
- Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one.
- Extensive product and on the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
- Providing Scheduling and management support.
- JCI Employee discount programs (The Loop by Perk Spot)
Check us Out: A Day in a Life at Johnson Controls | Engineering Roles
What will you do
This is hybrid position for a local candidate who can drive as needed to the Boca Raton, FL office. To provide expert, Level 3 technical support for the Video Edge, victor and Illustra product portfolio, acting as the final point of technical escalation within Technical Support before Engineering. The successful candidate will own complex and high-impact customer, integrator and distributor cases from escalation to resolution via telephone, email, remote access and on-site support. They will reproduce and diagnose faults across software, server, network, storage and camera layers, identify root cause, and raise well-evidenced defect and enhancement reports to Engineering and Product Management. They will also commission and fault-find complex systems, and develop the knowledge, tooling and skills of the wider support team. The role involves regular travel, including international travel.
How will you do it
- Hands-on experience supporting VideoEdge NVRs: installation and commissioning, camera and device discovery and configuration, recording and archiving, storage and RAID, licensing, firmware and software upgrades, backup and restore, user and role management, alarms/events and RTSP/third-party streaming.
- Test, reproduce and troubleshoot complex faults, perform root cause analysis, and raise clear defect and enhancement reports to Engineering
- Respond to in/out customer technical enquiries and support critical-site and high-priority incidents
- Own and resolve escalated cases for VideoEdge, victor and Illustra (phone, email, remote and on-site), with accountability through to closure
- Log, document and track cases accurately in the case-management system so issues can be tracked, escalated and closed to customer satisfaction
- Create and maintain knowledge-based articles, troubleshooting guides, release notes and lab test procedures
- Mentor and train L1/L2 engineers; support product training, release readiness and beta/pilot testing
- Working knowledge of Illustra cameras: configuration, firmware management, streaming profiles, PTZ and multi-sensor models, on-board analytics, image and low-light tuning, and troubleshooting the cause of bad video, dropped streams or discovery failures.
What we look for
Required
BSc (Hons) in Computer Science, Software Engineering, Electrical/Electronic Engineering, Business/IT or similar, OR an equivalent combination of education and relevant IT work experience.
Proven experience in technical support, systems or field engineering role supporting enterprise IT or security solutions.
Products: Hands-on experience supporting VideoEdge NVRs: installation and commissioning, camera and device discovery and configuration, recording and archiving, storage and RAID, licensing, firmware and software upgrades, backup and restore, user and role management, alarms/events and RTSP/third-party streaming.
Hands-on experience supporting victor: server and client installation and upgrades, SQL Server back end, drivers and integrations (VideoEdge, Illustra and third-party), redundancy and failover, enterprise/federated architectures, user and permission management, event and alarm handling, and integration with access control (e.g. C•CURE 9000).
Working knowledge of Illustra cameras: configuration, firmware management, streaming profiles, PTZ and multi-sensor models, on-board analytics, image and low-light tuning, and troubleshooting the cause of bad video, dropped streams or discovery failures.
Networking: Advanced understanding of TCP/IP and LAN/WAN technologies, with the ability to diagnose complex network faults.
Experience with VLANs, switching, routing, PoE, firewalls/NAT, DHCP, DNS, NTP time synchronization, multicast/unicast and QoS, and their impact on video performance.
Packet capture and analysis (for example Wireshark) and network diagnostic tools.
Video technology: knowledge of IP video: H.264/H.265, MJPEG, bit rate, frame rate and resolution trade-offs, GOP, streaming protocols (RTSP/RTP, HTTP/S, WebRTC) and ONVIF profiles.
Ability to calculate and validate bandwidth, storage and retention requirements, and to diagnose latency, frame loss and playback faults.
Experience integrating with third-party platforms (for example RTSP-based real-time crime centre and city-wide video platforms) and diagnosing stream compatibility issues.
Systems and platforms: Working knowledge of Windows Server and client, and Linux, including hardware, driver, service, event-log and deployment troubleshooting.
Good understanding of PC and server hardware, RAID and storage, and the ability to update and troubleshoot firmware and BIOS.
Working knowledge of virtualization (VMware / Hyper-V) and Active Directory / domain integration.
Practical knowledge of SQL Server administration and troubleshooting (installation, maintenance, backup/restore, performance and database corruption recovery).
Ability to read logs and diagnostic data and to use scripting (e.g. PowerShell or Python) to automate checks and gather information.
Cybersecurity: Understanding of secure system configuration, including TLS/certificates, hardened credentials, service accounts, patching and firmware currency, and secure remote access.
Ability to advise customers on the product hardening guides and to assess and respond to vulnerability notifications and security advisories.
Professional: Excellent written and spoken English, with the ability to write clear technical documentation and customer-ready case updates.
Experience using CRM/ticketing systems and following escalation procedures and SLAs.
Structured, evidence-led approach to root cause analysis, including reproducing faults in a lab environment.
Strong ownership, resilience under pressure and a “can do” attitude, with willingness to travel regularly.
Ability to coach and mentor colleagues.
Travel: Ability to travel one week per month.
Prefer
Current victor, VideoEdge and Illustra product certifications, or willingness to obtain them within a defined period.
Experience supporting high-end or large-scale CCTV systems, including multi-site and enterprise deployments.
Experience with access control or intruder integrations with video.
Industry or vendor certifications such as CCNA, MCSA/MCSE, Microsoft SQL Server, CompTIA Network+/Security+, Linux (LPIC/RHCSA) or ITIL Foundation.
Knowledge of video analytics (e.g. motion, object classification, LPR) and edge-based processing.
Experience with cloud-connected or hybrid video services.
Additional European language skills.
HIRING SALARY RANGE: $88,000 - $125,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at About us - Johnson Controls Careers
Build your best future with the Johnson Controls team!
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future!
Our teams are uniquely positioned to support a multitude of industries across the globe.
You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience focused on supporting their physical, financial, and emotional wellbeing.
Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
Please note: We are unable to accept candidates that are working in the US under these Visas: F-1Visas, M-1 Visas, or J-1Visas. work authorization. We are unable to sponsor H-1B Visas or other employment visas.
What we offer
- Competitive base salary and a comprehensive bonus program.
- Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year.
- Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one.
- Extensive product and on the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
- Providing Scheduling and management support.
- JCI Employee discount programs (The Loop by Perk Spot)
Check us Out: A Day in a Life at Johnson Controls | Engineering Roles
What will you do
This is hybrid position for a local candidate who can drive as needed to the Boca Raton, FL office. To provide expert, Level 3 technical support for the Video Edge, victor and Illustra product portfolio, acting as the final point of technical escalation within Technical Support before Engineering. The successful candidate will own complex and high-impact customer, integrator and distributor cases from escalation to resolution via telephone, email, remote access and on-site support. They will reproduce and diagnose faults across software, server, network, storage and camera layers, identify root cause, and raise well-evidenced defect and enhancement reports to Engineering and Product Management. They will also commission and fault-find complex systems, and develop the knowledge, tooling and skills of the wider support team. The role involves regular travel, including international travel.
How will you do it
- Hands-on experience supporting VideoEdge NVRs: installation and commissioning, camera and device discovery and configuration, recording and archiving, storage and RAID, licensing, firmware and software upgrades, backup and restore, user and role management, alarms/events and RTSP/third-party streaming.
- Test, reproduce and troubleshoot complex faults, perform root cause analysis, and raise clear defect and enhancement reports to Engineering
- Respond to in/out customer technical enquiries and support critical-site and high-priority incidents
- Own and resolve escalated cases for VideoEdge, victor and Illustra (phone, email, remote and on-site), with accountability through to closure
- Log, document and track cases accurately in the case-management system so issues can be tracked, escalated and closed to customer satisfaction
- Create and maintain knowledge-based articles, troubleshooting guides, release notes and lab test procedures
- Mentor and train L1/L2 engineers; support product training, release readiness and beta/pilot testing
- Working knowledge of Illustra cameras: configuration, firmware management, streaming profiles, PTZ and multi-sensor models, on-board analytics, image and low-light tuning, and troubleshooting the cause of bad video, dropped streams or discovery failures.
What we look for
Required
BSc (Hons) in Computer Science, Software Engineering, Electrical/Electronic Engineering, Business/IT or similar, OR an equivalent combination of education and relevant IT work experience.
Proven experience in technical support, systems or field engineering role supporting enterprise IT or security solutions.
Products: Hands-on experience supporting VideoEdge NVRs: installation and commissioning, camera and device discovery and configuration, recording and archiving, storage and RAID, licensing, firmware and software upgrades, backup and restore, user and role management, alarms/events and RTSP/third-party streaming.
Hands-on experience supporting victor: server and client installation and upgrades, SQL Server back end, drivers and integrations (VideoEdge, Illustra and third-party), redundancy and failover, enterprise/federated architectures, user and permission management, event and alarm handling, and integration with access control (e.g. C•CURE 9000).
Working knowledge of Illustra cameras: configuration, firmware management, streaming profiles, PTZ and multi-sensor models, on-board analytics, image and low-light tuning, and troubleshooting the cause of bad video, dropped streams or discovery failures.
Networking: Advanced understanding of TCP/IP and LAN/WAN technologies, with the ability to diagnose complex network faults.
Experience with VLANs, switching, routing, PoE, firewalls/NAT, DHCP, DNS, NTP time synchronization, multicast/unicast and QoS, and their impact on video performance.
Packet capture and analysis (for example Wireshark) and network diagnostic tools.
Video technology: knowledge of IP video: H.264/H.265, MJPEG, bit rate, frame rate and resolution trade-offs, GOP, streaming protocols (RTSP/RTP, HTTP/S, WebRTC) and ONVIF profiles.
Ability to calculate and validate bandwidth, storage and retention requirements, and to diagnose latency, frame loss and playback faults.
Experience integrating with third-party platforms (for example RTSP-based real-time crime centre and city-wide video platforms) and diagnosing stream compatibility issues.
Systems and platforms: Working knowledge of Windows Server and client, and Linux, including hardware, driver, service, event-log and deployment troubleshooting.
Good understanding of PC and server hardware, RAID and storage, and the ability to update and troubleshoot firmware and BIOS.
Working knowledge of virtualization (VMware / Hyper-V) and Active Directory / domain integration.
Practical knowledge of SQL Server administration and troubleshooting (installation, maintenance, backup/restore, performance and database corruption recovery).
Ability to read logs and diagnostic data and to use scripting (e.g. PowerShell or Python) to automate checks and gather information.
Cybersecurity: Understanding of secure system configuration, including TLS/certificates, hardened credentials, service accounts, patching and firmware currency, and secure remote access.
Ability to advise customers on the product hardening guides and to assess and respond to vulnerability notifications and security advisories.
Professional: Excellent written and spoken English, with the ability to write clear technical documentation and customer-ready case updates.
Experience using CRM/ticketing systems and following escalation procedures and SLAs.
Structured, evidence-led approach to root cause analysis, including reproducing faults in a lab environment.
Strong ownership, resilience under pressure and a “can do” attitude, with willingness to travel regularly.
Ability to coach and mentor colleagues.
Travel: Ability to travel one week per month.
Prefer
Current victor, VideoEdge and Illustra product certifications, or willingness to obtain them within a defined period.
Experience supporting high-end or large-scale CCTV systems, including multi-site and enterprise deployments.
Experience with access control or intruder integrations with video.
Industry or vendor certifications such as CCNA, MCSA/MCSE, Microsoft SQL Server, CompTIA Network+/Security+, Linux (LPIC/RHCSA) or ITIL Foundation.
Knowledge of video analytics (e.g. motion, object classification, LPR) and edge-based processing.
Experience with cloud-connected or hybrid video services.
Additional European language skills.
HIRING SALARY RANGE: $88,000 - $125,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at About us - Johnson Controls Careers
Commercial Sales Engineer Jobs by Experience Level
See All 256+ Commercial Sales Engineer Jobs
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Find JobsCommercial Sales Engineer Job Market
Who's Hiring
- HITT Contracting27
- RIMEPRO7
- Austin Commercial6
- Cyera5
- Amphenol5
Top Industries Hiring
- Technology & Software
- Construction & Real Estate
- Manufacturing
- Energy
- Telecommunications
What Employers Look For
The qualifications that appear most often in commercial sales engineer jobs.
- Bachelor's degree in engineering, computer science, or a related technical field
- Proven experience in pre-sales, solution engineering, or technical sales roles
- Ability to deliver technical product demonstrations to both technical and executive audiences
- Familiarity with CRM platforms and sales cycle management processes
- Strong communication skills for translating complex technical concepts into business value
- Industry-recognized certifications in relevant platforms or technologies preferred
Tips for Your Commercial Sales Engineer Job Search
Quantify technical wins on your resume
Hiring managers for commercial sales engineer roles want to see revenue influenced, deal sizes closed, and proof-of-concept conversion rates, not just a list of products you've sold. Replace vague statements with specific outcomes tied to your technical involvement in each deal.
Align your demos to the job's industry
A demo reel or case study portfolio built around the vertical you're targeting, whether that's industrial automation, cloud infrastructure, or medical devices, signals fluency faster than a general portfolio. Tailor at least two examples to match the buyer persona in the job description.
Apply early to roles that fit
Migrate Mate lists commercial sales engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your tech stack
Filter for openings that explicitly list the platforms, protocols, or certifications you already hold. Getting past the first technical screen is significantly easier when your resume mirrors the exact tools named in the requirements section of the posting.
Prepare a whiteboard explanation of your solution
Many commercial sales engineer interviews include a live technical presentation or whiteboard exercise. Practice walking through your flagship product's architecture or value proposition in under ten minutes, anticipating objections from both a technical buyer and a business stakeholder in the same room.
Negotiate on total compensation, not base alone
Commercial sales engineer offers often include variable pay tied to quota attainment, pre-sales win rates, or team revenue targets. Before accepting, clarify how the variable component is calculated, what the realistic attainment rate is for the team, and whether uncapped commission applies to your role.
Commercial Sales Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most commercial sales engineers?
HITT Contracting, RIMEPRO, and Austin Commercial are hiring the most commercial sales engineers right now, with openings concentrated in California, Texas, and Virginia, based on current listings on Migrate Mate as of November 2026. Demand is especially high at companies expanding their mid-market or enterprise sales teams with dedicated pre-sales technical support.
How many commercial sales engineer jobs are remote?
About 43% of commercial sales engineer openings are fully remote or hybrid as of November 2026, with on-site roles more common in heavy industrial and manufacturing verticals. Solution engineering and software pre-sales positions within SaaS companies tend to offer the highest concentration of fully remote or hybrid flexibility.
How do you become a commercial sales engineer?
Most commercial sales engineers start with a technical degree in engineering, computer science, or a closely related field, then move into a customer-facing role such as technical support or implementation consulting to build applied product knowledge. From there, transitioning into pre-sales or solution engineering at a company whose product you understand deeply is the most common path forward.
Can you get hired as a commercial sales engineer without direct pre-sales experience?
Yes, employers will often hire candidates who have strong technical depth in a relevant domain even without formal pre-sales titles on their resume. Roles in technical support, field service engineering, or solutions consulting transfer well because they demonstrate you can explain complex products to customers and troubleshoot under pressure, which is the core of the commercial sales engineer role.
What does the commercial sales engineer interview process look like?
The process typically starts with a recruiter screen followed by a hiring manager conversation focused on your technical background and customer-facing experience. Later rounds usually include a live technical presentation or mock product demonstration delivered to a panel, and sometimes a written business case or take-home scenario evaluating how you would handle a specific customer objection or proof-of-concept request.
Where can I find and apply to commercial sales engineer jobs?
You can find and apply to commercial sales engineer jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and apply directly to each listing from the page.
See All 256+ Commercial Sales Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
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