Strategic Engagement Manager Jobs
Strategic Engagement Manager jobs are open across technology, healthcare, financial services, and nonprofit sectors, from associate to senior and director levels, with specializations in stakeholder relations, partnership development, and community engagement. Find a role that fits below and apply directly.
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The Director partners across business, product, engineering, design, platform, data, operations, and other stakeholders to translate business priorities and customer needs into clear product strategies, engagement strategies, roadmaps, and delivery plans. Balancing strategy and execution, this leader identifies and recommends opportunities while translating broader business and digital vision into action. Through a data-driven, test-and-learn approach, they drive prioritization and cross-functional alignment, accelerate decision-making and execution, and continuously improve product and engagement outcomes.
DUTIES AND RESPONSIBILITIES
Product Engagement Strategy
- Develop and deliver product and engagement strategies aligned to business and enterprise digital priorities.
- Translate business priorities, customer needs, and strategic direction into actionable product roadmaps and engagement plans.
- Lead communication strategists in developing customer engagement approaches across relevant channels and experiences.
- Identify opportunities and recommend solutions based on customer insights, product and engagement performance, market trends, and business needs, enabling faster, informed decisions.
- Lead the strategy and execution of integrated, cross-channel digital experiences across the assigned portfolio.
- Connect what we build with how we engage customers, creating cohesive experiences across products and communications.
- Drive value-based prioritization and clear trade-off decisions based on customer outcomes, business impact, data, feasibility, and speed to value.
- Establish measurable outcomes and use product and engagement performance to continuously optimize strategy and priorities.
- Serve as a trusted strategic partner to business and digital leaders, aligning stakeholders around product and engagement priorities, decisions, and outcomes.
- Partner across product, engineering, design, platform, analytics, operations, and business teams to deliver cohesive end-to-end experiences.
- Navigate a complex, matrixed organization to move initiatives from strategy through execution.
- Champion the practical application of AI, automation, and emerging capabilities to improve customer experiences, team effectiveness, decision-making, and speed to value.
- Incorporate customer, competitive, industry, technology, and channel insights into product and engagement decisions.
- Champion a test, learn, and scale approach that enables teams to rapidly validate ideas, learn from results, and scale solutions that demonstrate value.
- Lead and develop high-performing product and engagement teams, including product leaders, product owners, and communication strategists.
- Create clarity around priorities, outcomes, decision rights, and accountability, empowering teams to make informed decisions and execute with pace.
- Foster a culture of collaboration, innovation, accountability, and continuous improvement.
- Proven experience leading digital product, customer experience, and/or engagement strategy, preferably within healthcare or another complex customer-focused environment.
- Experience leading web, mobile, communications, and integrated omnichannel customer experiences.
- Demonstrated ability to translate business strategy and customer needs into product roadmaps, engagement strategies, and measurable outcomes.
- Strong strategic thinking combined with the ability to drive execution.
- Demonstrated ability to influence senior stakeholders and build alignment across cross-functional teams.
- Experience using product, customer, and engagement data to inform strategy and prioritization.
- Demonstrated ability to apply AI, emerging technologies, and evolving digital capabilities to improve customer experiences, ways of working, and business outcomes.
- Experience leading and developing product and/or engagement talent.
- Ability to operate effectively in a complex, highly matrixed organization.
Leaders are expected to operate as trusted collaborators, connecting priorities across the organization and partnering effectively across business, product, engagement, platform, design, engineering, and operations. They apply systems thinking, leverage AI and emerging capabilities, and use data-driven insights to accelerate decision-making and execution, translating strategic direction into measurable customer and business outcomes.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.
Strategic Engagement Manager Jobs by Experience Level
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Who's Hiring



Top Industries Hiring
- Biotechnology & Pharmaceuticals
- Education
- Technology & Software
- Healthcare & Medical Services
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in strategic engagement manager jobs.
- Five or more years of relationship management, account management, or stakeholder engagement experience
- Demonstrated ability to build and maintain executive-level relationships across complex organizations
- Experience developing and executing engagement strategies tied to measurable business outcomes
- Proficiency with customer relationship management platforms and project tracking tools
- Strong written and verbal communication skills for cross-functional and external audiences
- Bachelor's degree in business, communications, public affairs, or a related field
Tips for Your Strategic Engagement Manager Job Search
Tailor your resume to the engagement model
Strategic engagement managers work in account-based, community, or partner models that have different deliverables. Call out which model your experience fits, the types of stakeholders you managed, and measurable outcomes like retention rates or program adoption.
Apply early to roles that fit
Migrate Mate lists strategic engagement manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight cross-functional influence without authority
Hiring managers want proof you can move initiatives forward when you have no direct reports. Document specific projects where you aligned legal, product, finance, or operations teams toward a shared outcome without formal authority over them.
Match your portfolio to the engagement stage
Distinguish whether the role focuses on onboarding, retention, or expansion engagement, then lead your work samples with artifacts from that stage. A renewal deck and a launch playbook signal very different things to a hiring committee.
Prepare for scenario-based interview questions
Interviewers frequently give you a disengaged stakeholder scenario and ask how you'd diagnose and recover the relationship. Practice walking through your listening and re-engagement approach using a real example before you get to that round.
Negotiate scope alongside compensation
Strategic engagement manager offers often leave the account load, the success metrics, and cross-team dependencies undefined. Clarify those boundaries during the offer stage so you're not inheriting an unworkable book of relationships from day one.
Strategic Engagement Manager Jobs: Frequently Asked Questions
Which companies are hiring the most strategic engagement managers?
The companies hiring the most strategic engagement managers right now include Syneos Health Commercial Solutions, サイネオス・ヘルス, and Intuit, with the largest share of openings in California, New York, and Massachusetts, based on current listings on Migrate Mate as of November 2026. Technology companies and large health systems have consistently maintained the deepest demand for this role.
How many strategic engagement manager jobs are remote?
About 69% of strategic engagement manager openings are fully remote or hybrid as of November 2026, reflecting the relationship-driven nature of the role that often requires on-site presence. Partner-facing and community engagement sub-areas tend to offer the highest share of remote or hybrid arrangements compared to key account or government affairs roles.
How do you become a strategic engagement manager?
Start by building a foundation in account management, customer success, program management, or stakeholder communications in a field that interests you. Move into roles that require you to own relationships end to end, demonstrate cross-functional influence, and connect engagement activity to measurable outcomes. Developing fluency in data-driven reporting and executive communication accelerates the path to a strategic engagement manager title.
Can you get a strategic engagement manager job with little experience?
Yes, some entry points exist in coordinator or associate engagement roles where you support senior managers on relationship planning and stakeholder outreach. Focus your applications on organizations that promote from within, and lead your resume with any project work where you managed external relationships, organized multi-stakeholder events, or tracked engagement outcomes, even in a supporting capacity.
What does the strategic engagement manager interview process look like?
Most processes run three to four rounds. An initial recruiter screen is followed by a hiring manager conversation focused on relationship philosophy and past stakeholder situations. A panel round typically includes cross-functional partners who assess collaboration style. A final round often requires a presentation, such as a mock engagement plan or a case study on recovering a stalled stakeholder relationship.
Where can I find and apply to strategic engagement manager jobs?
You can find and apply to strategic engagement manager jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that fit your experience and target industry, and apply directly to each listing without leaving the platform.
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