Student Success Coordinator Jobs
Student Success Coordinator jobs are open across higher education, K-12, edtech, and workforce development, from entry-level to senior roles, with specializations in academic advising, retention programming, and first-generation student support. Scan the live roles below and apply to whichever ones fit.
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Position Details
Position Classification Title Academic Advising Professional, Specialist
FLSA Exempt
Position Class 89666
Position Overview
Join the Ramily!
Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina’s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.
Situated in Winston-Salem, North Carolina—known as the City of Arts and Innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.
With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.
Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:
UNC System Employee Benefits Central
UNC System Retirement Benefits
WSSU Holiday Schedule
WSSU Discounts and Perks
Position Summary
Professional Academic Advisor and Student Success Coach II
The Professional Academic Advisor and Student Success Coach II provides advanced, holistic, and learning-centered academic advising and success coaching for students from enrollment through graduation. This position manages a defined caseload of students, including targeted populations requiring specialized support, and delivers proactive, data-informed interventions designed to promote persistence, retention, timely degree completion, and career readiness. Grounded in NACADA Core Competencies and aligned with the University’s commitment to student success, the Advisor II serves as a strategic partner in helping students navigate their academic journey through individualized advising, success coaching, resource referrals, and academic planning.
Essential Duties and Responsibilities
- Provide comprehensive academic advising and success coaching to an assigned student caseload.
- Assist students in developing academic, personal, and career goals that support degree completion.
- Monitor student progress and utilize data-informed strategies to identify and support at-risk students.
- Interpret and communicate academic policies, procedures, and degree requirements.
- Connect students with appropriate campus resources and support services.
- Conduct proactive outreach and intervention efforts to improve student persistence and retention.
- Maintain accurate and timely student records and advising documentation.
- Collaborate with faculty, staff, and campus partners to support student success initiatives.
- Participate in advising assessments, program development, and continuous improvement efforts.
- Support training, mentoring, and coordination activities for entry-level advisors, as appropriate.
Knowledge, Skills, and Abilities
- Academic advising and student success coaching
- Student retention and persistence strategies
- Case management and intervention planning
- Academic policy interpretation
- Student development theory
- Data-informed decision making
- Collaboration and relationship building
- Cultural competence and inclusive student support
Why Join the Division of Student Success?
This position provides an opportunity to make a meaningful and measurable impact on the lives of students while contributing to the University’s broader commitment to student achievement and institutional success. The Professional Academic Advisor and Student Success Coach Tier II plays an important role in helping students overcome barriers, remain engaged, make informed academic decisions, and successfully progress toward graduation. The successful candidate will join a collaborative team committed to providing students with the guidance, resources, and support necessary to thrive academically and personally. Through intentional advising, success coaching, early intervention, and campus collaboration, this position helps create a student experience that promotes belonging, persistence, achievement, and completion.
Position Information
Position Number 001739
Working Position Title Professional Academic Advisor and Student Success Coach II
Building and Room No. Student Success Center at Hill Hall
Appointment Type Permanent Full-Time
If Time Limited. No
Appointment Length. 12
Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies Not Mandatory
Normal Work Schedule
8 am – 5pm Monday – Friday
Some evening and weekend hours required
Department Required Skills
Minimum Qualifications
Bachelor’s degree in a related field or equivalent combination of education and experience.
Minimum of three - four years of experience in academic advising, student success coaching, or related student support roles.
Demonstrated experience advising student populations with specialized support needs.
Proficiency with student information systems and advising or case management platforms.
Preferred Qualifications
Master’s degree.
Active involvement in NACADA or similar professional organizations.
Experience with early alert, CRM, or retention management systems (e.g., EAB Navigate, Starfish, Anthology).
Demonstrated ability to use data analytics to guide advising strategies and interventions.
Strong interpersonal, written, and verbal communication skills.
Excellent organizational skills with attention to detail and confidentiality.
Required License or Certification
Valid US Driver's License No
Commercial Driver's License Required No
Physical Required No
List any other medical/drug tests required
Posting Details
Internal Posting Only No
Time Limited Position No
Appointment Length
Salary Commensurate with education and experience
Open Date 09/16/2026
Close Date 09/24/2026
Open Until Filled No
Special Instructions Summary
Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Please Note:
- A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
- If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.
- Salary will be determined based on competencies, equity, budget, and market considerations.
- Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
- Failure to complete the application completely may result in you not being considered for the vacant position.
- Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
- If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
Student Success Coordinator Jobs by Experience Level
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Who's Hiring



Top Industries Hiring
- Education
- Healthcare & Medical Services
- Government & Public Sector
- Science & Research
What Employers Look For
The qualifications that appear most often in student success coordinator jobs.
- Bachelor's degree in education, counseling, social work, or a related field
- Experience advising or coaching students in an academic or workforce setting
- Proficiency with student information systems or early-alert platforms
- Strong case management and caseload coordination skills
- Knowledge of FERPA compliance and student data privacy requirements
- Ability to develop and facilitate workshops or group programming for students
Tips for Your Student Success Coordinator Job Search
Quantify your student caseload and outcomes
Hiring managers want to see how many students you managed and what changed because of your work. Replace vague phrases like 'supported students' with concrete results: retention rates improved, advising appointments completed, or at-risk students re-enrolled after intervention.
Tailor your resume to each institution type
A community college and a private four-year university use this role very differently. Read each posting for language around student populations served, like first-gen, adult learners, or STEM cohorts, and mirror that language exactly in your resume and cover letter.
Apply early to roles that fit
Migrate Mate lists student success coordinator openings from across the United States in one place, so you can find roles that match your background and apply directly to each listing without bouncing across multiple sites.
Highlight your case management and CRM experience
Student success roles increasingly require proficiency with early-alert platforms and student information systems. If you've used tools like EAB Navigate, Starfish, or Banner, name them explicitly. Generic references to 'data systems' won't stand out to reviewers screening for technical fit.
Prepare scenario answers around retention challenges
Interviewers almost always ask how you'd handle a student who has stopped attending or is at risk of withdrawing. Prepare two or three real examples that show your outreach process, how you coordinated with faculty or financial aid, and what the outcome was.
Negotiate start date and professional development funding
Student success coordinators rarely have leverage on base salary at institutions with rigid pay bands, but start date flexibility and funding for advising certifications like NACADA training are often negotiable. Ask about professional development budgets before you accept any offer.
Student Success Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most student success coordinators?
The most active employers for student success coordinators right now are California State University, Massachusetts College of Pharmacy and Health Sciences, and Chartwells Higher Education, and the most openings are in California, New York, and Massachusetts, based on current listings on Migrate Mate as of September 2026. Community colleges, public universities, and edtech companies tend to post the highest volume of these roles year-round.
How many student success coordinator jobs are remote?
About 45% of student success coordinator openings are fully remote or hybrid as of September 2026, with remote options more common at edtech companies and online-only institutions than at traditional campus-based colleges. Roles focused on virtual advising, online student engagement, or workforce development program coordination are the most likely to allow fully remote arrangements.
How do you become a student success coordinator?
Start with a bachelor's degree in education, counseling, psychology, or social work, as most employers treat this as a baseline requirement. Build direct experience through roles like academic tutor, residence life advisor, or program assistant at a college or workforce agency. Familiarity with student information systems and early-alert tools strengthens your application. A master's degree in higher education, counseling, or student affairs opens doors to senior positions and roles at more selective institutions.
Can I get hired as a student success coordinator with little or no experience?
Entry-level student success coordinator positions exist, especially at community colleges and edtech companies, and they often accept candidates whose experience comes from peer mentoring, tutoring, AmeriCorps service, or academic support roles rather than formal advising. Focus your application on transferable skills like active listening, case documentation, and connecting people to resources. Volunteer or part-time work in a college advising office, even for one semester, can close the gap credibly for hiring committees reviewing new-to-field candidates.
What does the student success coordinator interview process look like?
Most hiring processes include an initial phone screen with HR, followed by a panel interview with staff from student affairs, academic departments, or program leadership. A common second-round element is a scenario exercise where you walk through how you would handle an at-risk student case or design a workshop. Some institutions add a brief campus or platform tour and a meeting with student representatives before an offer is extended. The full process typically runs two to four weeks from first contact.
Where can I find and apply to student success coordinator jobs?
You can find and apply to student success coordinator jobs on Migrate Mate, which lists current openings from colleges, universities, edtech companies, and workforce programs across the United States. Search for roles that match your background, experience level, and preferred setting, then apply directly to each listing that fits. New postings are added regularly, so checking back frequently gives you the best shot at catching fresh openings before they close.
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