Student Success Coordinator Jobs

Job ID: 15890
Location: Cascadia College
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Cascadia College is seeking highly motivated individuals who are interested in being part of a small yet dynamic community, with a faculty and staff that are dedicated to meeting the needs of our intersectional, diverse students. Cascadia College is committed to creating and supporting an equitable and inclusive faculty, staff, and student population centered on dismantling systemic oppression and historic marginalization. Individual differences are celebrated in a community of learners focused on social justice, diversity, equity and inclusion.

Application Instructions
Vacancy Announcement
Assistant Director of Student Advising & Success Services
Priority Consideration Deadline: August 17th, 2026
ATTENTION CANDIDATES!

In order to submit a complete application and receive full consideration by the Search Committee, please include the following attachments with your online application:

• Equity Statement (expected length 500 to 800 words) to include each of the following elements:
  • A description of a time when you recognized an equity issue. What was the issue? What did you do to make a difference? What did you learn about equity through this experience?
  • A detailed description of how you are seeking to learn more about equity related issues including but not limited to race, gender, LGBTQ+, disability (ableism), age (ageism), socioeconomic class, and body diversity.
  • An explanation of how you will contribute to equity at Cascadia (i.e. closing the achievement gap and raising the retention rates amongst historically marginalized students), as well as actively work against the institutionalized norms of oppression against historically marginalized people.
• Cover Letter (not to exceed 1,000 words) that specifically addresses how your qualifications and experiences meet or exceed the minimum qualifications, preferred qualifications, and the characteristics of the position.
• Resume

Position Overview

Under the general direction of the Director of Student Advising & Success Services and the Student Success Services Team, the Assistant Director of Student Advising & Success Services manages the day-to-day advising operations for Cascadia¿s degree and certificate programs, ensuring a high level of consistency, quality, and responsiveness. In addition to providing a full range of academic advising services, this position develops, manages and assesses new and ongoing initiatives that promote student success, retention, and equity within advising. This position will also serve as the Application Administrator for EAB Navigate360.

In collaboration with the Director, the Assistant Director provides leadership to advising staff by helping prioritize and assign work, delivering training, and supporting the administering and oversight of departmental functions. The Assistant Director represents the department and the College at meetings, workshops and serves as the main supervisory and budgetary contact for the department in the absence of the Director.

As the Assistant Director of Student Advising & Success Services, the incumbent is expected to demonstrate daily a high degree of empathy, cultural awareness, and commitment to student success when working with students, faculty, staff, and visitors. This includes fostering an inclusive environment that values diverse perspectives, promotes equity in all areas of practice, and actively works to address institutional barriers that affect historically marginalized populations.

Employee Type: Full Time Exempt, Permanent

Initial Salary: $84,812.10 (includes 5% King County Premium Pay) County Premium Pay (KCPP)

Supervising Position: Director of Student Advising & Success Services

Essential Duties

Program Administration

• Assist the Director in developing and maintaining academic advising policies and procedures within the department.
• Develop and lead workshops for current and prospective students on a variety of advising, career and transfer-related topics.
• Assist the Director with recruiting, hiring, training and mentoring new full-time and part-time advisors.
• Manage advising staff schedules, including drop-in advising and new student registration sessions.
• Manage departmental email and appointment scheduling processes.
• Communicate departmental and academic program changes in an accurate and timely manner.
• Develop and conduct regular assessments of the effectiveness, accessibility and equity of services provided by the Student Advising and Success Services.
• Coordinator student placement information and procedures for mathematics, English and other departments in collaboration with faculty and Enrollment Services Staff.
• Serve as Application Administrator for EAB Navigate, which is responsible for user role management, system configuration and data analysis.
• Act as an Assistant Student Conduct Officer.

Program Development

• Develop policies, programs and materials that support retention, persistence and completion through and equity-focused approach.
• Develop and deliver training and professional development opportunities for academic advisors.
• Create and maintain the Advising Manual and other advising resources in multiple formats.

Supervision

• Supervise student employees and part-time hourly academic advisors.
• Supervise full-time academic advising staff in the Director¿s absence.

Academic Advising

• Assist students with course selection and promoting academic progress planning.
• Assist students with short-term and long-term goal setting, major, transfer planning and career exploration.
• Assist students in understanding and meeting course prerequisites.
• Interpret test scores and unofficial transcripts and assign appropriate equivalencies
• Deliver individual and/or group advising in person, by telephone, email or video conference settings
• Apply equity focused and transformational advising practices to promote an accessible, equitable and superior education experience for all students.
• Promote student success through proactive advising, support, and intervention strategies.
• Connect students to on-campus resources to support their academic and personal success.
Design and deliver advising-related materials (e.g. handouts, webpages, and presentations) that support departmental goals and student success initiatives.

Committees and Meetings

• Participate in advising-related and campus wide meetings, committees and training at the request of the Director of Student Advising and Success Services.
• Co-lead weekly Academic Advising Consistency Meetings.
• Attend and participate in professional development opportunities and professional organizations to remain current in the field.
• Serve on the Navigate360 Implementation Team, which oversees software implementation and supports students, faculty and staff.
Attend training sessions and workshops to support effective use and administration of Navigate360.

Serves as the Director in their absence

• Attend Cascadia and other meetings on behalf of the Director.
• Serve as Student Conduct Officer.
Attend and participate in statewide Advisory Groups.

Other related duties as assigned

Education & Experience

Minimum Qualifications:

• Bachelor¿s degree from an accredited college or university.
• Three (3) years of experience in academic advising and/or career services in higher education.
• Excellent interpersonal, communication, and team skills.
Demonstrated commitment to and interest in diversity, equity and inclusion and the ability to support a multicultural workplace and educational environment

Preferred Qualifications:

• Master¿s degree in Student Development Administration, Education, Counseling, or Human Services or related field.
• One (1) year of supervisory experience
• Experience using technology to deliver of student success and advising services (e.g. ctclink/PeopleSoft, EAB Navigate)
• One (1) year of experience working in student services at a community or technical college or comparable higher education environment that supports transfer students.
• Demonstrated experience in student retention, first-year transition programs, career services, transfer services, or advising historically marginalized and underserved student populations.
• Demonstrated experience in developing and delivering relevant presentations to diverse audiences.
• Experience establishing program outcomes and assessing program effectiveness.
• Ability to communicate effectively, both orally and in writing, in a language in addition to English.

Knowledge of:

• Principles of effective academic advising
• Principles of student development theory
• Program assessment principles
• Leadership and supervisory principles
• Assigned department operations and functions
• Principles and practice in area of assignment
• Computer software and hardware applications typical within the higher education environment
• Customer service principles
• English language, grammar, and punctuation
• Applicable federal, state, and local laws, rules and regulations.

Skill in:

• Exercising judgment and discretion
• Supervising professional, classified and student staff
• Managing and executing multiple tasks
• Strong organizational and problem-solving skills
• Excellent written and verbal communication skills
• Analyzing and developing policies and procedures
• Collaborating with professionals to develop/implement desired outcomes/programs and projects
• Resolving conflicts

Ability to:

• Work in a fast-paced environment with a high degree of accuracy and emotional intelligence
• Work independently and manage multiple tasks with deadlines
• Maintain confidentiality regarding student and institutional files
• Prioritize and assign work
• Prepare and present training and instructional materials
• Provide excellent customer service
Support a multicultural workplace and educational environment

Physical Work Environment

Semi-Sedentary Work: Involves staying in a stationary position to a significant degree. Jobs are sedentary if moving is required only occasionally and all other sedentary criteria are met.

The College is currently in hybrid operations, with many assignments completed in an online environment during this time. Full-time employees are expected to be on-campus at least three (3) days per week with the option to work remotely for the remainder of their working days. This position will perform work in a standard office setting, use standard office equipment and physically attend meetings both on and off campus and requires the ability to communicate in person or through appropriate means.

Positions in this class typically require operating a computer, communicating, observing, and repetitive motions.

This position involves exerting between 10-30 pounds of force occasionally and/or a negligible amount of force frequently to transport, put, install, remove, or otherwise move objects, with or without reasonable accommodation.

Condition of Employment

As an institution that upholds the value of diversity, equity and inclusion of every individual, Cascadia College expects its employees to embody and promote these values. Both current and prospective employees of the College are encouraged to seek deeper understanding in these areas as part of professional growth.

Cascadia College maintains a drug-free work and learning environment and prohibits smoking in all college buildings and state-owned vehicles.

Benefits

Cascadia College offers comprehensive Benefits packages to support you and your family in a variety of ways. All eligible employees, retirees, and their dependents are offered: medical, dental, and vision plan options; life insurance; long-term disability insurance; medical and dependent care reimbursement accounts; leave programs; employee assistance programs; tuition waiver; optional credit union participation; optional home/auto insurance, and retirement planning.

To learn more about the benefits offered here, please click on the Employee Benefits tab located on our Jobs at Cascadia webpage or click here: https://www.cascadia.edu/about/jobs/default.aspx

Campus Safety

In recognition of the Jeanne Clery Act, information on our campus safety can be found at www.uwb.edu/safety.

Cascadia Commitment

Cascadia College is committed to creating and supporting a diverse faculty, staff and student population. Individual differences are celebrated in a community of learners focused on diversity, equity and inclusion. Cascadia does not discriminate on the basis of race, color, religion/creed, sex/gender, sexual orientation, national origin, citizenship or immigration status, age, genetic information, marital or honorably discharged veteran or military status, or the presence of any sensory, mental or physical disability, and is prohibited from discrimination in such a manner by college policy and state and federal law. Persons with disabilities needing assistance in the application process may make request to the Human Resources Office by calling (425) 352-8880.