Study Coordinator Jobs

Program Coordinator (5156C), Summer Sessions, Study Abroad, Lifelong Learning & University Extension About Berkeley

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Departmental Overview

Summer Sessions, Study Abroad, Lifelong Learning & University Extension (SSALLEX) is the extended education division of the University of California, Berkeley and an essential part of the University's mission to extend the research and scholarship of UC Berkeley to a global community.

SSALLEX is a vibrant and dynamic organization that enables more than 60,000 visiting UC and potential Cal students; parents, faculty, academic units, international business partners, and central campus service providers engage in campus activities. The department provides more than 2,000 summer courses, early-start programs, study abroad experiences, global internships, and year-around programs or courses, lectures, special events and interest circles for older adults.

Position Summary

Based on the continued growth and expansion of the First-Year Edge & Transfer Edge program, the Program Coordinator is needed to support the execution and management of the program's operations. This position would work with the Director and would be responsible for applying advanced student services expertise and coordinating the academic advising, logistical, programmatic, and administrative operations of the First-Year Edge & Transfer Edge summer program for newly admitted UC Berkeley students.

Application Review Date

The First Review Date for this job is November 23, 2026. For full consideration, please apply on or before the first review date.

Responsibilities

Academic Advising - 30%

Apply full range of student support services to newly admitted students pursuing the First-Year Edge & Transfer Edge program.
Provide on-going advising to prospective and matriculated students, families, and legal guardians and effectively manage a high volume of inquiries from prospective and matriculated students as well as campus and internal partners
Advise Director on university and program specific policies and procedures as well as program development, administration and general logistics.
Advise students on topics such as but not limited to eligibility requirements, opt-in/opt-out process, financial aid, academics, housing, support services, and resources for the course enrollment process.

Resolve Student Services-related Issues and Grievances - 10%

Resolve student services-related issues and grievances during and after the course of the program, including course enrollment, billing, withdrawal/cancellation, appeals process, and other related inquiries.

Recruitment and Outreach - 10%

Plan, implement and participate in virtual, local, domestic, and other outreach events and recruitment opportunities primarily in California as well as hosting and facilitating in-person and online outreach events, such as information sessions and pre-program webinars

Student Conduct - 5%

Responsible for interpreting organization policies and advising students and faculty on student conduct, student grievances, disputes, and issues regarding discrimination.

Student Orientation - 5%

Oversees and may conduct orientations of new students.

Events - 5%

Plan and implement student programming, events and orientations aimed at equipping newly admitted first-year and transfer students with the knowledge to succeed during the course of the program and in their transition to UC Berkeley

Alumni Recruitment Network - 5%

Develops and enhances an alumni recruitment network. Including coordinating the recruitment, hiring, and training process of student staff including program assistants and program ambassadors

Emergency and Crisis - 5%

Support emergency and crisis management intervention

Confidential Conduct Records - 5%

Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and other regulations

Student Databases and Analysis - 5%

Create, update, and maintain student databases and provide data insights and analysis when needed.

Program Literature and Resources - 5%

Develop and maintain program literature and resources, including program website and knowledge base, and maintain external and on-going communication to various constituents

Administrative and Operational Tasks - 5%

Coordinating administrative and operational tasks including but not limited to making purchases, invoice and vendor payments, expense pre-approvals, and reimbursements

Evaluate Programs and Make Recommendations - 5%

Evaluate short-term and long-term success of programs and make recommendations to changes in policy, practice, and procedure accordingly.

Required Qualifications

Working knowledge of advising and counseling techniques.
Skills in judgment and decision making, problem identification, problem-solving, reasoning.
Interpersonal skills and multicultural competencies; ability to work with diverse populations, including high school students, freshmen and transfer students.
Effective verbal, written and cross-cultural communication skills.
Strong customer service orientation.
Ability to multitask and prioritize tasks.
Knowledge of and/or the ability to learn the unit and university rules, regulations, policies and procedures, advises students accordingly.
Knowledge of and/or the ability to learn student systems and enrollment databases.
Strong organizational skills and attention to detail.
Occasional domestic and/or international overnight travel may be required.

Education / Training

Bachelor's degree in related area and / or equivalent experience / training.(Required)

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted annual salary range that the University reasonably expects to pay for this position is $64,260.00 - $87,360.00.

This is an exempt, monthly-paid position.
This is a full-time (40 hours/week) Career position eligible for UC benefits.