Support Associate Jobs in Wisconsin
Support Associate jobs in Wisconsin are open across Milwaukee, Madison, and Green Bay and other Wisconsin metros, with employers like Advocate Aurora Health, State Farm, and Ulta hiring at every experience level. Find a role that fits below and apply directly.
Find Support Associate JobsOverview
Showing 5 of 606+ Support Associate jobs
DESCRIPTION
About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- Experience troubleshooting integrated and interdependent computer systems
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
LOCATION
USA, WI, Cottage Grove - 23.00 - 37.00 USD hourly
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
DESCRIPTION
About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- Experience troubleshooting integrated and interdependent computer systems
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
LOCATION
USA, WI, Cottage Grove - 23.00 - 37.00 USD hourly
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
See All 606+ Support Associate Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find Support Associate JobsSupport Associate Jobs by City in Wisconsin
Where Wisconsin roles are concentrated, by current openings.
Support Associate Job Market in Wisconsin
A snapshot from current Wisconsin openings, updated as new roles post.
Who's Hiring
- Advocate Aurora Health68
- State Farm33
- Ulta22
- Generac Power Systems19
- Dollar General17
Top Industries Hiring
- Healthcare & Medical Services162
- Retail130
- Banking & Financial Services46
- Manufacturing44
- Insurance42
What Wisconsin Employers Look For
The qualifications that appear most often in support associate jobs across Wisconsin.
- One or more years of customer-facing or help-desk experience
- Proficiency with CRM or ticketing platforms such as Zendesk or Salesforce
- Strong written and verbal communication skills in English
- Ability to work rotating shifts, evenings, or weekends as needed
- High school diploma or equivalent, with an associate or bachelor's degree preferred
- Familiarity with de-escalation techniques and conflict resolution workflows
Support Associate Jobs in Wisconsin: Frequently Asked Questions
How many support associate jobs are there in Wisconsin?
There are 606+ support associate openings in Wisconsin on Migrate Mate as of June 2026, with the most roles in Milwaukee, Madison, and Green Bay. New positions post regularly as employers across Wisconsin hire.
Which Wisconsin cities have the most support associate jobs?
Milwaukee, Madison, and Green Bay have the most support associate openings in Wisconsin right now, with additional roles spread across smaller metros statewide.
Which companies hire support associates in Wisconsin?
Employers hiring support associates in Wisconsin include Advocate Aurora Health, State Farm, and Ulta, based on current listings on Migrate Mate as of June 2026.
Are there remote support associate jobs in Wisconsin?
Yes. About 7% of support associate openings tied to Wisconsin are remote or hybrid as of June 2026. The rest are on-site roles based in Wisconsin metros.
How do I apply for support associate jobs in Wisconsin?
You can apply to support associate jobs in Wisconsin directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Wisconsin location, then apply to each one that fits.
See All 606+ Support Associate Jobs in Wisconsin
Find roles in Wisconsin that match your experience and apply in just a few clicks.
Find Support Associate Jobs