Mid Level Surveillance Investigator Jobs
Mid level surveillance investigator jobs go to investigators ready to own complex cases end to end, coordinate with cross-functional teams, and deliver findings with minimal oversight. Openings are concentrated across Banking & Financial Services, Investment & Asset Management, and Technology & Software, with employers like Oppenheimer & Co., Collabera, and Datavox hiring at this level now.
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See related jobsSecurity Systems Programmer | Access Control & Video Surveillance
Building Technology Solutions | Dallas-Fort Worth, TX
DataVox is hiring an experienced Security Systems Programmer to join our Building Technology Solutions team in the Dallas-Fort Worth area.
This role is ideal for a physical security professional who enjoys the technical side of the industry: programming, configuring, commissioning, integrating, and troubleshooting access control, video surveillance/CCTV, intrusion detection, and related IP-based security systems.
For more than 30 years, DataVox has delivered technology solutions across Texas, specializing in Physical Security, Audio Visual Solutions, Network Cabling, Data Center & Network Technologies, Network Security, IT Support Services, and Communications Solutions.
If you have hands-on security installation experience and have progressed into system programming, configuration, troubleshooting, and commissioning, we want to hear from you.
What You'll Do
As a Security Systems Programmer, you'll help ensure our customers' physical security systems are properly programmed, integrated, tested, commissioned, and performing as designed.
Your responsibilities will include:
- Program, configure, commission, and troubleshoot access control, video surveillance/CCTV, intrusion detection, and integrated physical security systems
- Configure and support enterprise-level access control and video management systems (VMS)
- Evaluate and troubleshoot security system hardware, software, databases, and network connectivity
- Perform system programming and final adjustments through project completion and commissioning
- Install and configure complete turnkey security systems, including software and hardware
- Diagnose communication, network, hardware, and software issues
- Troubleshoot system and network-related issues remotely with customers, manufacturers, and vendors
- Troubleshoot database-related issues in coordination with internal and customer teams
- Configure remote connectivity and ISP/network connections for customer security systems
- Install and troubleshoot field devices, including electric strikes, magnetic locks, REX devices, door contacts, cameras, controllers, and power supplies
- Work with Project Managers to coordinate programming, installation, testing, and commissioning activities
- Assist with material procurement and communicate project workforce needs
- Maintain accurate installation and project tracking documentation
- Prepare customer training materials and provide system training
- Verify overall system functionality and performance before project completion
- Update or modify scripts used to automate server-based functions, when applicable
What We're Looking For
You bring hands-on knowledge of both the field installation and technical programming sides of physical security systems.
Successful candidates will have:
- 3+ years of Security Installer Technician and/or Security Service Technician experience
- Hands-on experience with access control, CCTV/video surveillance, intrusion detection, and/or identity management systems
- Experience programming, configuring, troubleshooting, or commissioning physical security systems
- Working knowledge of IP networking, LAN/WAN environments, TCP/IP, PCs, servers, and network-connected security devices
- Experience installing and troubleshooting electric strikes, mag locks, REX devices, contacts, cameras, controllers, and power supplies
- Strong understanding of electronics, door and locking hardware, alarm devices, CCTV technology, and card access systems
- Ability to troubleshoot systems at the component level and use diagnostic equipment such as a multimeter
- Ability to troubleshoot integrated hardware, software, database, and network issues
- Strong problem-solving skills and the ability to work independently
- Excellent organizational and time-management skills
- Strong communication and customer-service skills
- Ability to work effectively with customers, technicians, Project Managers, vendors, and manufacturers
- Ability to successfully complete required security and background checks
Required Qualifications
- High School Diploma or GED
- 3+ years of physical security installation and/or service experience
- Ability to obtain and maintain the appropriate Texas DPS security license/registration
- Ability to work assigned schedules and travel to customer/job sites as required
- Ability to work with multiple manufacturers' security platforms and systems
Preferred Qualifications
- Trade school certificate or associate degree in Electronics, Information Technology, Networking, Security Technology, or a related technical field
-
Manufacturer certifications or hands-on experience with platforms such as:
- Genetec
- LenelS2
- Brivo
- Verkada
- DMP
- Axis
- Bosch
- Video Insight
- HID
- Experience with access control programming, VMS configuration, CCTV systems, intrusion systems, physical security integrations, and system commissioning
- Experience updating or modifying scripts used to automate server-based functions
Don't check every box? If you have strong physical security experience and solid programming, commissioning, networking, or troubleshooting skills, we encourage you to apply.
Benefits That Support You and Your Family
DataVox offers a comprehensive benefits package designed to support you at every stage of life:
- Health, Dental & Vision Insurance
- Company-Paid Life Insurance
- Company-Paid Long-Term Disability Insurance
- Matching 401(k) and Roth Retirement Plans
- Sponsored 529 College Savings Plan
- Professional Development Reimbursement
- Paid Vacation, Sick Time & Company Holidays
- Mileage & Phone Reimbursement
- Annual Health & Wellness Fairs
- Sustainable Business Practices
A Culture That Brings People Together
At DataVox, our culture is built around connection, collaboration, recognition, and growth. We invest in our employees and create opportunities for people to build their skills, strengthen relationships, and make an impact.
You'll find:
- An encouraging environment focused on professional development and career growth
- Team and company events, including social gatherings, sporting events, and seasonal celebrations
- Employee Appreciation Days and recognition programs
- An Employee Engagement Committee focused on company events, appreciation initiatives, and community involvement
- Opportunities to connect with coworkers across teams and locations
At DataVox, you're not just joining another project. You're joining a team that values technical expertise, collaboration, and doing great work for our customers.
Physical Requirements
This position requires the ability to perform work in both office and active job-site environments.
Employees may be required to:
- Stand, walk, sit, climb, balance, stoop, kneel, reach, and drive for extended periods
- Use hands to operate tools, equipment, controls, computers, and electronic devices
- Perform physical tasks associated with security system installation and service
- Frequently push, pull, lift, and/or carry up to 50 pounds
- Occasionally push, pull, lift, and/or carry up to 100 pounds
- Work at heights or in areas requiring ladders or lifts
- Perform work requiring close, distance, color, peripheral, and depth perception
Work Environment
This position may require work:
- Indoors and outdoors at active commercial job sites
- In varying weather conditions
- Near moving mechanical equipment
- In wet, humid, or vibrating environments
- At elevated heights
- Around electrical equipment and other typical construction-site conditions
Required personal protective equipment (PPE), including safety glasses and hearing protection, must be used when appropriate.
Security Systems Programmer | Access Control & Video Surveillance
Building Technology Solutions | Dallas-Fort Worth, TX
DataVox is hiring an experienced Security Systems Programmer to join our Building Technology Solutions team in the Dallas-Fort Worth area.
This role is ideal for a physical security professional who enjoys the technical side of the industry: programming, configuring, commissioning, integrating, and troubleshooting access control, video surveillance/CCTV, intrusion detection, and related IP-based security systems.
For more than 30 years, DataVox has delivered technology solutions across Texas, specializing in Physical Security, Audio Visual Solutions, Network Cabling, Data Center & Network Technologies, Network Security, IT Support Services, and Communications Solutions.
If you have hands-on security installation experience and have progressed into system programming, configuration, troubleshooting, and commissioning, we want to hear from you.
What You'll Do
As a Security Systems Programmer, you'll help ensure our customers' physical security systems are properly programmed, integrated, tested, commissioned, and performing as designed.
Your responsibilities will include:
- Program, configure, commission, and troubleshoot access control, video surveillance/CCTV, intrusion detection, and integrated physical security systems
- Configure and support enterprise-level access control and video management systems (VMS)
- Evaluate and troubleshoot security system hardware, software, databases, and network connectivity
- Perform system programming and final adjustments through project completion and commissioning
- Install and configure complete turnkey security systems, including software and hardware
- Diagnose communication, network, hardware, and software issues
- Troubleshoot system and network-related issues remotely with customers, manufacturers, and vendors
- Troubleshoot database-related issues in coordination with internal and customer teams
- Configure remote connectivity and ISP/network connections for customer security systems
- Install and troubleshoot field devices, including electric strikes, magnetic locks, REX devices, door contacts, cameras, controllers, and power supplies
- Work with Project Managers to coordinate programming, installation, testing, and commissioning activities
- Assist with material procurement and communicate project workforce needs
- Maintain accurate installation and project tracking documentation
- Prepare customer training materials and provide system training
- Verify overall system functionality and performance before project completion
- Update or modify scripts used to automate server-based functions, when applicable
What We're Looking For
You bring hands-on knowledge of both the field installation and technical programming sides of physical security systems.
Successful candidates will have:
- 3+ years of Security Installer Technician and/or Security Service Technician experience
- Hands-on experience with access control, CCTV/video surveillance, intrusion detection, and/or identity management systems
- Experience programming, configuring, troubleshooting, or commissioning physical security systems
- Working knowledge of IP networking, LAN/WAN environments, TCP/IP, PCs, servers, and network-connected security devices
- Experience installing and troubleshooting electric strikes, mag locks, REX devices, contacts, cameras, controllers, and power supplies
- Strong understanding of electronics, door and locking hardware, alarm devices, CCTV technology, and card access systems
- Ability to troubleshoot systems at the component level and use diagnostic equipment such as a multimeter
- Ability to troubleshoot integrated hardware, software, database, and network issues
- Strong problem-solving skills and the ability to work independently
- Excellent organizational and time-management skills
- Strong communication and customer-service skills
- Ability to work effectively with customers, technicians, Project Managers, vendors, and manufacturers
- Ability to successfully complete required security and background checks
Required Qualifications
- High School Diploma or GED
- 3+ years of physical security installation and/or service experience
- Ability to obtain and maintain the appropriate Texas DPS security license/registration
- Ability to work assigned schedules and travel to customer/job sites as required
- Ability to work with multiple manufacturers' security platforms and systems
Preferred Qualifications
- Trade school certificate or associate degree in Electronics, Information Technology, Networking, Security Technology, or a related technical field
-
Manufacturer certifications or hands-on experience with platforms such as:
- Genetec
- LenelS2
- Brivo
- Verkada
- DMP
- Axis
- Bosch
- Video Insight
- HID
- Experience with access control programming, VMS configuration, CCTV systems, intrusion systems, physical security integrations, and system commissioning
- Experience updating or modifying scripts used to automate server-based functions
Don't check every box? If you have strong physical security experience and solid programming, commissioning, networking, or troubleshooting skills, we encourage you to apply.
Benefits That Support You and Your Family
DataVox offers a comprehensive benefits package designed to support you at every stage of life:
- Health, Dental & Vision Insurance
- Company-Paid Life Insurance
- Company-Paid Long-Term Disability Insurance
- Matching 401(k) and Roth Retirement Plans
- Sponsored 529 College Savings Plan
- Professional Development Reimbursement
- Paid Vacation, Sick Time & Company Holidays
- Mileage & Phone Reimbursement
- Annual Health & Wellness Fairs
- Sustainable Business Practices
A Culture That Brings People Together
At DataVox, our culture is built around connection, collaboration, recognition, and growth. We invest in our employees and create opportunities for people to build their skills, strengthen relationships, and make an impact.
You'll find:
- An encouraging environment focused on professional development and career growth
- Team and company events, including social gatherings, sporting events, and seasonal celebrations
- Employee Appreciation Days and recognition programs
- An Employee Engagement Committee focused on company events, appreciation initiatives, and community involvement
- Opportunities to connect with coworkers across teams and locations
At DataVox, you're not just joining another project. You're joining a team that values technical expertise, collaboration, and doing great work for our customers.
Physical Requirements
This position requires the ability to perform work in both office and active job-site environments.
Employees may be required to:
- Stand, walk, sit, climb, balance, stoop, kneel, reach, and drive for extended periods
- Use hands to operate tools, equipment, controls, computers, and electronic devices
- Perform physical tasks associated with security system installation and service
- Frequently push, pull, lift, and/or carry up to 50 pounds
- Occasionally push, pull, lift, and/or carry up to 100 pounds
- Work at heights or in areas requiring ladders or lifts
- Perform work requiring close, distance, color, peripheral, and depth perception
Work Environment
This position may require work:
- Indoors and outdoors at active commercial job sites
- In varying weather conditions
- Near moving mechanical equipment
- In wet, humid, or vibrating environments
- At elevated heights
- Around electrical equipment and other typical construction-site conditions
Required personal protective equipment (PPE), including safety glasses and hearing protection, must be used when appropriate.
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Find JobsMid Level Surveillance Investigator Job Market
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Investment & Asset Management
- Technology & Software
- Construction & Real Estate
- Biotechnology & Pharmaceuticals
Mid Level Surveillance Investigator Jobs: Frequently Asked Questions
How do I get a mid level surveillance investigator job?
Position your existing experience around case complexity and independent judgment rather than task completion. Highlight investigations you led from initial assignment through final reporting, any courtroom testimony or depositions you supported, and proficiency with surveillance equipment and documentation standards. Employers at this level want investigators who can manage workloads without constant supervision, so concrete examples of outcomes you drove carry more weight than a list of duties.
Which companies hire mid level surveillance investigators?
Companies hiring mid level surveillance investigators right now include Oppenheimer & Co., Collabera, and Datavox, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes primarily from insurance carriers, private investigation firms, corporate security departments, and third-party claims management companies that need experienced investigators who can handle sensitive cases with limited oversight.
Are there remote mid level surveillance investigator jobs?
Yes, though most surveillance investigator work is field-based by nature. About 0% of mid level surveillance investigator openings are remote or hybrid as of November 2026, and those roles tend to focus on report writing, video review, case analysis, and client communication rather than active field surveillance. If location flexibility matters to you, filtering for hybrid openings is worth doing before you apply.
How do I move up to a mid level surveillance investigator role?
Moving from entry level into a mid level surveillance investigator role is about building a record of independent case work and demonstrated judgment. Early-career investigators grow into this tier by expanding the complexity of assignments they handle, taking ownership of cases from assignment to final report, developing proficiency with specialized surveillance equipment, and showing consistent accuracy in documentation that holds up under legal scrutiny. Measurable impact, such as successful claim resolutions tied to your investigations, accelerates that progression.
Which industries hire the most mid level surveillance investigators?
Mid Level surveillance investigator roles concentrate in Banking & Financial Services, Investment & Asset Management, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at the mid level because they handle ongoing volumes of claims, compliance requirements, or asset-protection needs that demand experienced investigators capable of managing casework independently.