Technical Customer Support Jobs in Wichita, KS

About Us

McPherson Concrete Companies is seeking a motivated and technically minded Technical Sales Engineer to promote our precast and prestressed concrete product lines. This position combines engineering knowledge, technical marketing, and sales development to build relationships with engineers, contractors, architects, and other industry professionals.

The Technical Sales Engineer will serve as a technical resource for customers and specifying agencies, helping identify project opportunities and provide effective precast concrete solutions. This individual will work closely with our engineering, sales, and logistics teams to develop proposals, support customers, and grow sales across our companies.

Key Responsibilities

• Promote McPherson Concrete Companies' precast and prestressed concrete product lines to engineers, contractors, architects, and other industry professionals.
• Develop and maintain relationships with existing and potential customers to identify new business opportunities.
• Research projects, review construction plans, and identify potential sales opportunities through industry publications, plan rooms, and customer outreach.
• Coordinate with the engineering team to review project drawings, complete take-offs, and prepare accurate customer proposals.
• Provide technical guidance to engineers and specifiers regarding product applications, design considerations, and precast concrete solutions.
• Follow up on proposals and bids, assist with customer questions, and work to successfully secure projects.
• Serve as the primary liaison between customers and internal engineering and logistics teams throughout the project process.
• Deliver technical presentations and represent the company at industry conferences, trade shows, seminars, and professional association events.
• Stay current on industry trends, construction practices, and product applications through ongoing training and professional development.
• Assist with marketing initiatives, including website content, social media, and promotional materials.
• Support the promotion of company Ready Mix capabilities and assist with technical questions related to concrete mix designs.
• Perform other related duties as assigned.

• Bachelor's degree in Engineering required; Civil Engineering preferred.
• Professional Engineer (PE) license preferred but not required.
• Understanding of civil engineering principles, construction practices, and structural design concepts.
• Ability to read and interpret architectural, structural, and civil construction drawings.
• Experience with CAD software and other engineering or design programs preferred.
• Strong verbal and written communication skills, including the ability to explain technical concepts to customers.
• Excellent relationship-building, problem-solving, and organizational skills.
• Ability to balance technical and analytical work with sales and business development responsibilities.
• Self-motivated with the ability to work independently and manage multiple projects.
• Willingness to travel, including occasional overnight travel for customer visits, job sites, trade shows, and industry events.

Travel & Physical Requirements

• Primarily office-based work involving prolonged periods of sitting and computer use.
• Occasional visits to manufacturing facilities and active construction sites.
• Ability to navigate construction sites and manufacturing environments safely.
• Ability to lift up to 15 pounds occasionally.
• Travel required as needed for customer meetings, industry events, and project support.

What We Offer

• Competitive salary based on experience
• Bonus opportunities
• Comprehensive benefits package including:
  • 401(k) with company match and Roth option
  • Medical, dental, and vision insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid holidays
  • Short-term and long-term disability
  • Employee Assistance Program (EAP)
  • Group cancer plan
• Long-term career growth opportunities
• Stable and team-oriented work environment

Job Type: Full-time

Schedule:

• 8-hour shift
• Day shift

Work Location:
Wichita, KS 67204