Service Advisor Jobs in Kansas
Service Advisor jobs in Kansas are consistently active, with demand concentrated in automotive dealerships, heavy equipment, and commercial fleet operations across Wichita, Kansas City, and Topeka. Major employers with lasting hiring presence include Garmin, Koch Industries-affiliated service operations, and the large dealership groups anchored in the Wichita and Kansas City metro areas. The most in-demand specialties are warranty administration, customer-facing vehicle service consulting, and fleet account management. See the openings below and apply to the ones that match your experience.
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We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!
The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.
This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.
MAJOR RESPONSIBILITIES:
- Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
- Listen actively to customer concerns and guide them through appropriate service solutions and offerings
- Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
- Clearly communicate estimated pricing, timelines, and expectations at time of check-in
- Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
- Process service and point of sale transactions accurately and completely
- Maintain minimum attachment rates and productivity standards
- Stay informed of current promotions and attachment opportunities
- Provide timely, professional updates to customers regarding service status
- Obtain required certifications as directed by management
- Keep a clean, organized, and customer-ready workspace
EDUCATION & EXPERIENCE:
- High School diploma or equivalent
- No prior technical experience required
- Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
- Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
- Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
- Employee Discount that includes a Friends & Family Discount Program
- Tuition Reimbursement & Education Discounts
- Paid Time Off for Regular Associates
- 401K Plan with Company Match
- Esteemed Vendor & Company Job Training
- Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!
The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.
This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.
MAJOR RESPONSIBILITIES:
- Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
- Listen actively to customer concerns and guide them through appropriate service solutions and offerings
- Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
- Clearly communicate estimated pricing, timelines, and expectations at time of check-in
- Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
- Process service and point of sale transactions accurately and completely
- Maintain minimum attachment rates and productivity standards
- Stay informed of current promotions and attachment opportunities
- Provide timely, professional updates to customers regarding service status
- Obtain required certifications as directed by management
- Keep a clean, organized, and customer-ready workspace
EDUCATION & EXPERIENCE:
- High School diploma or equivalent
- No prior technical experience required
- Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
- Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
- Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
- Employee Discount that includes a Friends & Family Discount Program
- Tuition Reimbursement & Education Discounts
- Paid Time Off for Regular Associates
- 401K Plan with Company Match
- Esteemed Vendor & Company Job Training
- Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 19 Service Advisor Jobs in Kansas
Find roles in Kansas that match your experience and apply in just a few clicks.
Find Service Advisor JobsService Advisor Jobs by City in Kansas
Where Kansas roles are concentrated, by current openings.
Service Advisor Job Market in Kansas
A snapshot from current Kansas openings, updated as new roles post.
Who's Hiring
What Kansas Employers Look For
The qualifications that appear most often in service advisor jobs across Kansas.
- ASE certification or active pursuit of ASE credentials preferred by most Kansas dealerships
- Proven experience advising customers in an automotive or heavy equipment service environment
- Proficiency with dealer management systems such as CDK or Reynolds and Reynolds
- Strong written and verbal communication skills for explaining technical repairs to customers
- Valid Kansas driver's license with a clean driving record required for most positions
- Ability to meet manufacturer-specific training requirements for franchised dealership roles
Service Advisor Jobs in Kansas: Frequently Asked Questions
How do you become a service advisor in Kansas?
Most Kansas employers require a high school diploma or equivalent, with an associate degree in automotive technology or business giving candidates a clear edge. There is no state-issued license specific to service advisors in Kansas, but ASE certification, particularly the C1 Service Consultant credential, is the industry standard most dealerships and fleet operators look for. Many Kansas employers will hire candidates who commit to pursuing ASE certification within their first year on the job.
Which companies hire service advisors in Kansas?
Companies currently hiring service advisors in Kansas include McCarthy Auto, Foley Equipment Company, and Walser Automotive, per current listings on Migrate Mate as of August 2026. Kansas's strong automotive dealership sector, combined with heavy equipment and commercial fleet operations tied to agriculture and manufacturing, means service advisor demand is distributed across both metro and rural markets.
Which Kansas cities have the most service advisor jobs?
The cities with the most service advisor openings in Kansas are Wichita, Olathe, and Overland Park. Wichita dominates as the state's largest metro with the highest concentration of franchised dealerships and aerospace-related fleet operations, while Kansas City draws volume from its cross-border commercial corridor and large multi-brand dealer groups, and Topeka contributes government and state fleet accounts alongside regional dealerships.
Are there remote service advisor jobs in Kansas?
Yes, but they're rare. About 0% of service advisor openings tied to Kansas are remote or hybrid as of August 2026, reflecting that most of the role involves direct customer interaction and on-site coordination with technicians. The parts of the role most likely to be performed remotely are warranty documentation, follow-up communications, and scheduling, typically within a hybrid arrangement rather than fully off-site.
How can I get hired as a service advisor in Kansas with little or no experience?
The most realistic entry path is applying for a service porter, lot attendant, or cashier role at a Kansas dealership and moving into advising once you know the workflow. Large dealership groups in Wichita and the Kansas City metro regularly run manufacturer-sponsored training programs for new advisors, and completing the ASE C1 Service Consultant exam before applying signals seriousness even without experience. Candidates who come from customer-facing roles in retail automotive parts, insurance claims, or commercial trucking find the transition straightforward.
Where can I find and apply to service advisor jobs in Kansas?
You can find and apply to service advisor jobs in Kansas on Migrate Mate, which lists current Kansas openings from employers across the state. Search the listings, find the roles that match your background and preferred location, and apply directly to the ones that fit.
See All 19 Service Advisor Jobs in Kansas
Find roles in Kansas that match your experience and apply in just a few clicks.
Find Service Advisor Jobs