Technical Customer Support Jobs in Albuquerque, NM
Technical Customer Support jobs in Albuquerque are concentrated across technology services, telecommunications, and healthcare IT, with hiring activity centered in Uptown, the Journal Center business park, and the Kirtland Air Force Base corridor. Employers posting roles right now include Sandia National Laboratories, City of Albuquerque, and University of New Mexico. Find a role that fits below and apply directly.
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What Your Job Will Be Like
We are seeking a Year-Round Technical Undergraduate Intern to join our dynamic team! As a student intern on the Security Information Systems team, you will play an important role assisting in the software planning, configuration, and testing processes for our team.
On any given day, you may be called on to:
- Support Safeguards & Security in their efforts to protect people, information, facilities, and materials to enable Sandia's nation security mission.
- Assist in the software planning, design, configuration, development, and testing processes
- Work on a dynamic team contributing to software development projects based on project needs
- Support Sandia's mission by improving operations, offering innovative solutions, and managing risk for corporate activities
- Partner and learn from senior team members about Sandia's Enterprise System software development methodology
The selected applicant can work a combination of onsite and offsite work. The selected applicant must live within a reasonable distance for commuting to the assigned work location when necessary.
Salary Range
At Sandia, we value the important work done by our interns and its contribution to National Security. Because of this, our interns earn competitive pay rates. Our pay structure is based on earned credit hours, classification, and degree level. Your pay rate will be determined during the hire process and included in your offer package. You can view the Intern Pay Rate chart here.
Qualifications We Require
You bring the confidence and skills to be eligible for the job by meeting these minimum requirements:
- Currently attending and enrolled full time in a related accredited undergraduate program
- Minimum cumulative GPA of 3.0/4.0
- Ability to work up to 25 hours per week during the academic year, and up to 40 hours per week during the summer
- Ability to secure and maintain a U.S. security clearance which requires U.S. citizenship
Note: If you have not earned a HS diploma or equivalent, please apply to a high school intern position.
Qualifications We Desire
- Pursuing a Bachelor's degree in Information Technology, Management Information Systems, Computer Science, and/or related field
- Experience developing web applications using Angular Material, HTML, and JQuery, with familiarity in managing deployments on IIS and Azure Stack infrastructure.
- Ability to communicate well with management, customers and IT partners
- Knowledge of/experience with software development languages (e.g., SQL, .NET, Javascript frameworks)
- Knowledge of Agile software development processes and tools
- Action oriented and produces results ability to accomplish tasks within required timeframes
- Leadership accepts responsibility and accountability
- Planning and scheduling work is planned properly, scheduled effectively, and accomplished efficiently
- Quality output meets/exceeds standards, is accurate and complete
- Team work works collaboratively focusing on team needs, provides recognition, is open and supportive
- Flexibility accepts change and is open to and supportive of innovative ideas and methods
Posting Duration
This posting will be open for application submissions for a minimum of three (3) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time.
About Our Team
Security Information Systems serves Sandia by providing agile, integrated, process-based IT solutions that enable our Security Management customers to achieve their business objectives and regulatory requirements effectively and efficiently. We optimize information systems at the enterprise level through process and technology consolidation, simplification and standardization and in doing so, help our customers satisfy their needs, enhance their ability to perform their mission, and ultimately transform their business operations.
About Sandia
Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:
- Challenging work with amazing impact that contributes to security, peace, and freedom worldwide
- Extraordinary co-workers
- Some of the best tools, equipment, and research facilities in the world
- Career advancement and enrichment opportunities
- Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)
- Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*
World-changing technologies. Life-changing careers. Learn more about Sandia at: http://www.sandia.gov
These benefits vary by job classification.
Security Clearance
Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.
Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.
EEO
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.
NNSA Requirements for MedPEDs
If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs.
If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.
See All 21 Technical Customer Support Jobs in Albuquerque
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Find JobsTechnical Customer Support Job Market in Albuquerque
Who's Hiring



Top Industries Hiring
- Education
- Healthcare & Medical Services
- Consulting & Professional Services
Technical Customer Support Jobs in Albuquerque: Frequently Asked Questions
How do I get a technical customer support job in Albuquerque?
Start by targeting Albuquerque's strongest hiring sectors: telecommunications providers, managed IT services firms, and healthcare technology companies. The Journal Center and Uptown corridors concentrate the most desk-based technical support roles, while defense contractors near Kirtland Air Force Base hire for specialized hardware and software support. Candidates with hands-on troubleshooting experience, ticketing system familiarity, and strong documentation habits stand out in this market.
Which companies hire technical customer supports in Albuquerque?
Employers hiring technical customer supports in Albuquerque right now include Sandia National Laboratories, City of Albuquerque, and University of New Mexico, based on current listings on Migrate Mate as of July 2026. Albuquerque's mix of regional telecom operators, federal IT contractors, and growing health-tech firms makes it a consistent source of technical support openings across experience levels.
Are there remote technical customer support jobs in Albuquerque?
Yes, though availability depends on the role: desk-based and software-focused support positions are commonly remote, while hardware, lab, or on-site infrastructure roles rarely are. About 58% of technical customer support openings tied to Albuquerque are remote or hybrid as of July 2026, reflecting the city's growing presence in cloud services and SaaS support. Software troubleshooting and customer-facing IT helpdesk roles account for most of Albuquerque's remote listings.
How can I get a technical customer support job in Albuquerque with little or no experience?
The most realistic entry path in Albuquerque is landing a Tier 1 helpdesk or customer-facing IT support role with one of the city's managed services providers or regional telecom companies, which regularly hire candidates with CompTIA A+ or Network+ certifications even without prior job experience. Central New Mexico Community College offers workforce programs that align with these roles. Demonstrating basic ticketing system knowledge and clear written communication gives entry-level candidates a concrete edge locally.
Which industries hire the most technical customer supports in Albuquerque?
Most technical customer support openings in Albuquerque sit in Education, Healthcare & Medical Services, and Consulting & Professional Services, per current listings on Migrate Mate as of July 2026. Albuquerque's concentration of federal contractors, regional telecom infrastructure, and expanding healthcare IT operations drives consistent demand across these sectors throughout the year.
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