Technical Manager Jobs in Burlington, MA
Technical Manager jobs in Burlington, Massachusetts are in active demand, with employers like State Street, Black Duck Software, and Merck KGaA among those hiring. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 46+ Technical Manager jobs
SaaS Onboarding Technical Manager, VP
Charles River Development is an award-winning provider of software and services to the Investments/Financial Services industry. Our client base includes many of the world's largest investment and financial institutions. To better serve the growing demand for our Software as a Service managed service offerings.
This is a client-facing, business and technical staff position responsible for managing and supporting all aspects of production Charles River IMS systems for multiple clients as part of Charles River SaaS Operations and SaaS strategy.
Purpose and Function:
Responsibilities
Strategy & Continuous Improvement
- Identify and implement enhancements to the service and delivery model to improve efficiency and client satisfaction.
- Serve as an escalation point for internal and client-facing operational issues within the Azure SaaS team.
- Collaborate with sales teams to support Proof of Concept (PoC) development and drive incremental sales opportunities.
- Ensure clients maximize their ROI from CR IMS and Alpha Services.
- Align SaaS operations with Charles River’s business objectives and long-term strategic goals.
Operational Leadership & Execution
- Oversee new client onboarding and ensure smooth transition to the CRD SaaS Azure platform.
- Engage in client discussions to understand business requirements and tailor onboarding processes.
- Directly manage key client relationships, ensuring high levels of satisfaction.
- Monitor and oversee client issue resolution, ensuring timely responses and clear communication.
- Lead and mentor a team of onboarding system analysts, providing guidance on implementations, upgrades, and issue resolution.
- Ensure daily operational monitoring and regional/global client support in a follow-the-sun model.
- Drive process improvements to enhance efficiency and reduce operational risks.
- Provide clear, accountable reporting to senior management.
- Coordinate and communicate with service partners and vendors to ensure seamless integration and support.
- Occasional off-hours and weekend support as required.
Technical Expertise & Problem-Solving
- Hands-on capability to perform database investigations, performance diagnostics, and basic administration (RDBMS).
- Provide technical oversight on issue resolution, ensuring best practices across platforms such as C#, Java, FIX, Ansible, ETL, MQ, PL/SQL, Admin, , Web Services and Cloud Platforms ( Azure, AWS etc. ).
- Plan and oversee upgrades and implementations of CR IMS and technical environments.
- Troubleshoot, diagnose, and resolve technical issues in collaboration with clients and internal teams.
- Guide clients on CR IMS capabilities, functional features, and best practices.
People Management & Team Development
- Lead a team delivering mission-critical software operations and support.
- Mentor and develop staff, ensuring they excel in their roles.
- Provide performance management and career development support for team members.
- Foster strong collaboration between internal teams and vendors for seamless service delivery.
- Contribute to process improvement initiatives to enhance operational effectiveness.
Required & Core Competencies
Leadership & Management
- Proven leadership experience in a high-growth, mission-critical SaaS environment.
- Ability to manage multiple projects and deadlines in a fast-paced setting.
- Strong customer service skills, expectation management, and stakeholder communication.
- Experience mentoring and managing technical teams.
- Ability to work with internal and external partners to enhance service quality.
Technical & Industry Expertise
- 3+ years of experience in a leadership/management role.
- 8+ years of experience managing and supporting mission-critical SaaS production software.
- 12+ years of experience in investment software and technical environments.
- Experience with financial trading applications (preferably Charles River IMS, but other OMS, middle/back-office, or financial applications are also valuable).
- Deep experience in application setup, configuration, and infrastructure.
- Familiarity with server networks, high-availability systems, disaster recovery, and system monitoring tools.
- Familiarity with Cloud Platforms ( Azure/AWS etc. ), databases, server operating systems, network architecture, scheduling software, and system monitoring tools.
- Understanding of FIX protocol and financial technology solutions including 3rd party integration with exchanges like ( CME/LCH/ICE), Bloomberg etc.
Education & Additional Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- Willingness to travel occasionally for client meetings and planning sessions.
Salary Range:
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
SaaS Onboarding Technical Manager, VP
Charles River Development is an award-winning provider of software and services to the Investments/Financial Services industry. Our client base includes many of the world's largest investment and financial institutions. To better serve the growing demand for our Software as a Service managed service offerings.
This is a client-facing, business and technical staff position responsible for managing and supporting all aspects of production Charles River IMS systems for multiple clients as part of Charles River SaaS Operations and SaaS strategy.
Purpose and Function:
Responsibilities
Strategy & Continuous Improvement
- Identify and implement enhancements to the service and delivery model to improve efficiency and client satisfaction.
- Serve as an escalation point for internal and client-facing operational issues within the Azure SaaS team.
- Collaborate with sales teams to support Proof of Concept (PoC) development and drive incremental sales opportunities.
- Ensure clients maximize their ROI from CR IMS and Alpha Services.
- Align SaaS operations with Charles River’s business objectives and long-term strategic goals.
Operational Leadership & Execution
- Oversee new client onboarding and ensure smooth transition to the CRD SaaS Azure platform.
- Engage in client discussions to understand business requirements and tailor onboarding processes.
- Directly manage key client relationships, ensuring high levels of satisfaction.
- Monitor and oversee client issue resolution, ensuring timely responses and clear communication.
- Lead and mentor a team of onboarding system analysts, providing guidance on implementations, upgrades, and issue resolution.
- Ensure daily operational monitoring and regional/global client support in a follow-the-sun model.
- Drive process improvements to enhance efficiency and reduce operational risks.
- Provide clear, accountable reporting to senior management.
- Coordinate and communicate with service partners and vendors to ensure seamless integration and support.
- Occasional off-hours and weekend support as required.
Technical Expertise & Problem-Solving
- Hands-on capability to perform database investigations, performance diagnostics, and basic administration (RDBMS).
- Provide technical oversight on issue resolution, ensuring best practices across platforms such as C#, Java, FIX, Ansible, ETL, MQ, PL/SQL, Admin, , Web Services and Cloud Platforms ( Azure, AWS etc. ).
- Plan and oversee upgrades and implementations of CR IMS and technical environments.
- Troubleshoot, diagnose, and resolve technical issues in collaboration with clients and internal teams.
- Guide clients on CR IMS capabilities, functional features, and best practices.
People Management & Team Development
- Lead a team delivering mission-critical software operations and support.
- Mentor and develop staff, ensuring they excel in their roles.
- Provide performance management and career development support for team members.
- Foster strong collaboration between internal teams and vendors for seamless service delivery.
- Contribute to process improvement initiatives to enhance operational effectiveness.
Required & Core Competencies
Leadership & Management
- Proven leadership experience in a high-growth, mission-critical SaaS environment.
- Ability to manage multiple projects and deadlines in a fast-paced setting.
- Strong customer service skills, expectation management, and stakeholder communication.
- Experience mentoring and managing technical teams.
- Ability to work with internal and external partners to enhance service quality.
Technical & Industry Expertise
- 3+ years of experience in a leadership/management role.
- 8+ years of experience managing and supporting mission-critical SaaS production software.
- 12+ years of experience in investment software and technical environments.
- Experience with financial trading applications (preferably Charles River IMS, but other OMS, middle/back-office, or financial applications are also valuable).
- Deep experience in application setup, configuration, and infrastructure.
- Familiarity with server networks, high-availability systems, disaster recovery, and system monitoring tools.
- Familiarity with Cloud Platforms ( Azure/AWS etc. ), databases, server operating systems, network architecture, scheduling software, and system monitoring tools.
- Understanding of FIX protocol and financial technology solutions including 3rd party integration with exchanges like ( CME/LCH/ICE), Bloomberg etc.
Education & Additional Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- Willingness to travel occasionally for client meetings and planning sessions.
Salary Range:
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
See All 46 Technical Manager Jobs in Burlington
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Find Technical Manager JobsTechnical Manager Job Market in Burlington
Who's Hiring
- State Street12
- Black Duck Software5
- Merck KGaA4
- Johnson Controls3
- Thermo Fisher Scientific3
Top Industries Hiring
- Banking & Financial Services12
- Technology & Software8
- Consulting & Professional Services6
- Manufacturing4
- Science & Research3
Technical Manager Jobs in Burlington: Frequently Asked Questions
How many technical manager jobs are there in Burlington?
There are 46+ technical manager openings in Burlington, Massachusetts on Migrate Mate as of June 2026. New positions post regularly as Burlington employers hire.
Which companies hire technical managers in Burlington?
Burlington technical manager roles are posted by State Street, Black Duck Software, and Merck KGaA and others right now, based on current listings on Migrate Mate as of June 2026.
Are there remote technical manager jobs in Burlington?
Yes. About 21% of technical manager openings tied to Burlington are remote or hybrid as of June 2026. The rest are on-site roles based in and around Burlington.
Which industries hire the most technical managers in Burlington?
The sectors hiring the most technical managers in Burlington are Banking & Financial Services, Technology & Software, and Consulting & Professional Services, based on current listings on Migrate Mate as of June 2026.
Related Jobs in Massachusetts
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