Technical Operations Coordinator Jobs
Technical Operations Coordinator jobs are open across logistics, healthcare, technology, and manufacturing, from entry-level to senior coordinator roles, with specializations in process improvement, vendor management, and systems coordination. See the openings below and apply to the ones that match your experience.
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COMPANY SUMMARY STATEMENT: As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview: This position provides support to the Advanced Metering System Operations group. This person has the technical expertise on all the applications used by the Advanced Metering System Operations group. Typically, this person would be responsible for the business-related operations for the various metering support applications to monitor meter reading systems and data validation for internal and external customers. This position also investigates and resolves issues associated with AMI assets that have failed or that are not processing data as expected.
Responsibilities:
- Responsible for the daily business operations of the various systems and applications associated with the Advanced Metering Infrastructure (AMI) system, specifically the Meter Reading systems and the Meter Data Management System (MDMs) as well as individual meter assets.
- Evaluate and validate data in the MDMS to resolve data exceptions and monitor system inputs/outputs to ensure quality of billing and settlement data. Assess the performance of AMI system components through the tracking of meter reading data including the investigation of new alerts on customers who are missing large amounts of meter data (reads) or have meter data outside of established parameters.
- Provide technical leadership (hardware, software, communication paths) in meeting the technology needs of the Advanced Metering System Operations group and serve as the business technology liaison to PPL's ISD organization.
- Responsible for Advanced Metering Operations Group performance metrics including Head End Network availability, MV90 System availability, Meter Billing and Interval read rates, and Remote Switch Performance.
- Responsible for troubleshooting meter assets thru the Meter Read systems to determine the root cause of the issue and to refer to the appropriate group for resolution.
- Responsible for AMI data integrity. This includes monitoring data backups as well as an understanding of appropriate protocols for granting logical access to key AMI systems.
- Support the activities associated with maintaining application release version levels and system patches. Support the activities associated with application upgrades or implementation of new applications.
- Identify and Promote business opportunities in support of various PPL groups to leverage the AMI investment.
- Responsible as necessary for monitoring the performance of the RF network assets and resolving issues associated with the network.
- Monitor changes in technology and maintain a current awareness of industry trends and long-term technology plans at PPL.
- Participate in the planning, design, and implementation of AMI systems, applications, communications infrastructure and operations. Works with various groups with PPL to identify best practices while developing and documenting policies and procedures related to applications and interfaces.
- Responsible for maintaining lists for enhancements/modifications and IT related operations support requirements.
- Prepares and delivers proposals and informational presentations for management and business associates.
- Responsible for understanding PPL tariff and Regulatory requirements as they apply to billing, settlement, etc.
- Physical presence in the office/on-site to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
- May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
- Performs other duties as assigned.
- Complies with all policies and standards.
QUALIFICATIONS
- Bachelor's Degree in Engineering, Information Systems, Computer Science, Business Administration or Professional
- 7+ years relevant AMI Experience
- Ability to analyze data and troubleshoot
- Possess a high level of customer sensitivity and ability to manage stress, ambiguity, and uncertainty
- Ability to handle multiple assignments concurrently
PREFERRED QUALIFICATIONS:
- Experience with Radio Frequency (RF) Communication Technology.
- Extensive knowledge of information system administration policies and practices at PPL for the purpose of operating the AMI system in accordance with department and company goals.
- Skilled in Meter Data Management Systems (MDMS) with a comprehensive understanding of exception management and the process of meter data collection to bill issuance.
- Skilled in application administration, metrology associated with communication, and the aspects of telecommunications infrastructure to support AMI operations.
- Working knowledge of computer hardware, software, telecommunications, and knowledge of industry trends and best practices for applying AMI technologies to other workgroup tasks and activities.
- Ability to build relationships with major players in the IT and Utilities business arena.
- Must have a clear understanding of PPL utilities issues, operations, and priorities.
- Ability to define business benefits, costs, resource requirements, risks, and success criterion of technology operations.
- Ability to communicate complex ideas effectively.
- Experience in organizational and system change management.
- Data analytics skills including the ability to query and analyze information across a variety of data sources.
Technical Operations Coordinator Jobs by Experience Level
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Who's Hiring



Top Industries Hiring
- Energy
- Science & Research
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in technical operations coordinator jobs.
- Proficiency with project management and ticketing tools such as Jira or ServiceNow
- Experience coordinating cross-functional teams or vendor relationships in a technical environment
- Strong written and verbal communication skills for stakeholder updates and documentation
- Bachelor's degree in business, information systems, engineering, or a related field
- Ability to analyze operational data and produce reports for leadership review
- Familiarity with process improvement methodologies such as Lean or Six Sigma
Tips for Your Technical Operations Coordinator Job Search
Tailor your resume to operations tools
Hiring managers for technical operations coordinator roles scan for specific tools like project management software, ticketing systems, and ERP platforms. Name the exact tools you've used rather than listing broad categories, so your resume clears automated screening without ambiguity.
Apply early to roles that fit
Migrate Mate lists technical operations coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight cross-functional coordination wins
Technical operations coordinator job descriptions consistently emphasize working across engineering, vendor, and business teams. Your resume should show concrete examples of coordinating between departments, not just describing your own task list in isolation.
Filter openings by industry vertical
The day-to-day work of a technical operations coordinator differs sharply between a software company and a medical device firm. Targeting openings in an industry where you already have context cuts your ramp time and gives you a concrete talking point in every interview.
Prep for scenario-based interview questions
Interviewers for technical operations roles frequently ask how you handled a vendor failure, a process breakdown, or a conflicting priority deadline. Prepare two or three real examples you can walk through step by step, including what you did and what the outcome was.
Negotiate scope alongside compensation
Many technical operations coordinator roles have unclear ownership over tools, budgets, or vendor relationships. Before accepting an offer, clarify which decisions you can make independently versus which require escalation, since that shapes your ability to deliver results and grow in the role.
Technical Operations Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most technical operations coordinators?
The companies hiring the most technical operations coordinators right now include Amazon, ESPN, and The Friedkin, with the largest share of openings in Texas, Virginia, and California, based on current listings on Migrate Mate as of November 2026. Demand is especially concentrated in technology services, healthcare operations, and logistics companies with large internal infrastructure teams.
How many technical operations coordinator jobs are remote?
About 46% of technical operations coordinator openings are fully remote or hybrid as of November 2026, with on-site roles more common in manufacturing, facilities, and hardware-dependent environments. Sub-areas like software platform coordination, vendor management, and reporting tend to offer the most location flexibility.
How do you become a technical operations coordinator?
Most technical operations coordinators start by building a foundation in either a technical role, such as IT support or systems administration, or an operational role like project coordination or logistics. From there, moving into positions that require both technical and organizational skills builds the hybrid profile employers want. Certifications in project management and exposure to process documentation strengthen your candidacy further.
Can you get hired as a technical operations coordinator with little experience?
Yes, entry-level technical operations coordinator roles exist, particularly at companies scaling their internal infrastructure or vendor programs. Employers at this level prioritize demonstrated organizational skills, comfort with technical tools, and the ability to follow and document processes over years of direct experience. Internships, contract roles, or coordinator positions in adjacent functions like IT support or procurement are common entry points.
What does the technical operations coordinator interview process look like?
Most hiring processes for technical operations coordinator roles include an initial phone screen focused on your background and tool experience, followed by one or two rounds of interviews with the hiring manager and cross-functional partners. Expect scenario-based questions about how you've handled competing priorities, vendor issues, or process gaps. Some employers add a short written exercise asking you to document a process or summarize an operational problem.
Where can I find and apply to technical operations coordinator jobs?
You can find and apply to technical operations coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your background, industry focus, and seniority level, then apply directly to each one that fits.
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