Technical Operations Lead Jobs
Technical operations lead jobs are open across manufacturing, logistics, technology, and financial services, at every level from team lead to senior director, with specializations in process optimization, systems reliability, and cross-functional program management. Scan the live roles below and apply to whichever ones fit.
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COMPANY SUMMARY STATEMENT: As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview: This position provides support to the Advanced Metering System Operations group. This person has the technical expertise on all the applications used by the Advanced Metering System Operations group. Typically, this person would be responsible for the business-related operations for the various metering support applications to monitor meter reading systems and data validation for internal and external customers. This position also investigates and resolves issues associated with AMI assets that have failed or that are not processing data as expected.
Responsibilities:
- Responsible for the daily business operations of the various systems and applications associated with the Advanced Metering Infrastructure (AMI) system, specifically the Meter Reading systems and the Meter Data Management System (MDMs) as well as individual meter assets.
- Evaluate and validate data in the MDMS to resolve data exceptions and monitor system inputs/outputs to ensure quality of billing and settlement data. Assess the performance of AMI system components through the tracking of meter reading data including the investigation of new alerts on customers who are missing large amounts of meter data (reads) or have meter data outside of established parameters.
- Provide technical leadership (hardware, software, communication paths) in meeting the technology needs of the Advanced Metering System Operations group and serve as the business technology liaison to PPL's ISD organization.
- Responsible for Advanced Metering Operations Group performance metrics including Head End Network availability, MV90 System availability, Meter Billing and Interval read rates, and Remote Switch Performance.
- Responsible for troubleshooting meter assets thru the Meter Read systems to determine the root cause of the issue and to refer to the appropriate group for resolution.
- Responsible for AMI data integrity. This includes monitoring data backups as well as an understanding of appropriate protocols for granting logical access to key AMI systems.
- Support the activities associated with maintaining application release version levels and system patches. Support the activities associated with application upgrades or implementation of new applications.
- Identify and Promote business opportunities in support of various PPL groups to leverage the AMI investment.
- Responsible as necessary for monitoring the performance of the RF network assets and resolving issues associated with the network.
- Monitor changes in technology and maintain a current awareness of industry trends and long-term technology plans at PPL.
- Participate in the planning, design, and implementation of AMI systems, applications, communications infrastructure and operations. Works with various groups with PPL to identify best practices while developing and documenting policies and procedures related to applications and interfaces.
- Responsible for maintaining lists for enhancements/modifications and IT related operations support requirements.
- Prepares and delivers proposals and informational presentations for management and business associates.
- Responsible for understanding PPL tariff and Regulatory requirements as they apply to billing, settlement, etc.
- Physical presence in the office/on-site to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
- May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
- Performs other duties as assigned.
- Complies with all policies and standards.
QUALIFICATIONS
- Bachelor's Degree in Engineering, Information Systems, Computer Science, Business Administration or Professional
- 7+ years relevant AMI Experience
- Ability to analyze data and troubleshoot
- Possess a high level of customer sensitivity and ability to manage stress, ambiguity, and uncertainty
- Ability to handle multiple assignments concurrently
PREFERRED QUALIFICATIONS:
- Experience with Radio Frequency (RF) Communication Technology.
- Extensive knowledge of information system administration policies and practices at PPL for the purpose of operating the AMI system in accordance with department and company goals.
- Skilled in Meter Data Management Systems (MDMS) with a comprehensive understanding of exception management and the process of meter data collection to bill issuance.
- Skilled in application administration, metrology associated with communication, and the aspects of telecommunications infrastructure to support AMI operations.
- Working knowledge of computer hardware, software, telecommunications, and knowledge of industry trends and best practices for applying AMI technologies to other workgroup tasks and activities.
- Ability to build relationships with major players in the IT and Utilities business arena.
- Must have a clear understanding of PPL utilities issues, operations, and priorities.
- Ability to define business benefits, costs, resource requirements, risks, and success criterion of technology operations.
- Ability to communicate complex ideas effectively.
- Experience in organizational and system change management.
- Data analytics skills including the ability to query and analyze information across a variety of data sources.
COMPANY SUMMARY STATEMENT: As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview: This position provides support to the Advanced Metering System Operations group. This person has the technical expertise on all the applications used by the Advanced Metering System Operations group. Typically, this person would be responsible for the business-related operations for the various metering support applications to monitor meter reading systems and data validation for internal and external customers. This position also investigates and resolves issues associated with AMI assets that have failed or that are not processing data as expected.
Responsibilities:
- Responsible for the daily business operations of the various systems and applications associated with the Advanced Metering Infrastructure (AMI) system, specifically the Meter Reading systems and the Meter Data Management System (MDMs) as well as individual meter assets.
- Evaluate and validate data in the MDMS to resolve data exceptions and monitor system inputs/outputs to ensure quality of billing and settlement data. Assess the performance of AMI system components through the tracking of meter reading data including the investigation of new alerts on customers who are missing large amounts of meter data (reads) or have meter data outside of established parameters.
- Provide technical leadership (hardware, software, communication paths) in meeting the technology needs of the Advanced Metering System Operations group and serve as the business technology liaison to PPL's ISD organization.
- Responsible for Advanced Metering Operations Group performance metrics including Head End Network availability, MV90 System availability, Meter Billing and Interval read rates, and Remote Switch Performance.
- Responsible for troubleshooting meter assets thru the Meter Read systems to determine the root cause of the issue and to refer to the appropriate group for resolution.
- Responsible for AMI data integrity. This includes monitoring data backups as well as an understanding of appropriate protocols for granting logical access to key AMI systems.
- Support the activities associated with maintaining application release version levels and system patches. Support the activities associated with application upgrades or implementation of new applications.
- Identify and Promote business opportunities in support of various PPL groups to leverage the AMI investment.
- Responsible as necessary for monitoring the performance of the RF network assets and resolving issues associated with the network.
- Monitor changes in technology and maintain a current awareness of industry trends and long-term technology plans at PPL.
- Participate in the planning, design, and implementation of AMI systems, applications, communications infrastructure and operations. Works with various groups with PPL to identify best practices while developing and documenting policies and procedures related to applications and interfaces.
- Responsible for maintaining lists for enhancements/modifications and IT related operations support requirements.
- Prepares and delivers proposals and informational presentations for management and business associates.
- Responsible for understanding PPL tariff and Regulatory requirements as they apply to billing, settlement, etc.
- Physical presence in the office/on-site to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
- May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
- Performs other duties as assigned.
- Complies with all policies and standards.
QUALIFICATIONS
- Bachelor's Degree in Engineering, Information Systems, Computer Science, Business Administration or Professional
- 7+ years relevant AMI Experience
- Ability to analyze data and troubleshoot
- Possess a high level of customer sensitivity and ability to manage stress, ambiguity, and uncertainty
- Ability to handle multiple assignments concurrently
PREFERRED QUALIFICATIONS:
- Experience with Radio Frequency (RF) Communication Technology.
- Extensive knowledge of information system administration policies and practices at PPL for the purpose of operating the AMI system in accordance with department and company goals.
- Skilled in Meter Data Management Systems (MDMS) with a comprehensive understanding of exception management and the process of meter data collection to bill issuance.
- Skilled in application administration, metrology associated with communication, and the aspects of telecommunications infrastructure to support AMI operations.
- Working knowledge of computer hardware, software, telecommunications, and knowledge of industry trends and best practices for applying AMI technologies to other workgroup tasks and activities.
- Ability to build relationships with major players in the IT and Utilities business arena.
- Must have a clear understanding of PPL utilities issues, operations, and priorities.
- Ability to define business benefits, costs, resource requirements, risks, and success criterion of technology operations.
- Ability to communicate complex ideas effectively.
- Experience in organizational and system change management.
- Data analytics skills including the ability to query and analyze information across a variety of data sources.
Technical Operations Lead Jobs by Experience Level
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Find JobsTechnical Operations Lead Job Market
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Energy
- Science & Research
- Staffing & Recruiting
- Technology & Software
What Employers Look For
The qualifications that appear most often in technical operations lead jobs.
- 5 or more years of experience in technical operations, IT operations, or a related field
- Proficiency with monitoring and observability tools such as cloud-native platforms or ITSM systems
- Demonstrated ability to lead cross-functional teams and coordinate with engineering and product stakeholders
- Experience owning incident response processes, escalation procedures, and post-mortem reviews
- Bachelor's degree in computer science, engineering, information systems, or a related discipline
- Familiarity with ITIL frameworks or comparable operational governance methodologies
Tips for Your Technical Operations Lead Job Search
Quantify operational improvements on your resume
Technical operations lead roles reward measurable outcomes. Replace vague statements with numbers: uptime percentages you maintained, cycle times you reduced, or headcount you coordinated. Hiring managers in this field scan quickly for evidence that you moved a metric, not just managed a process.
Highlight your incident management experience clearly
Many postings specifically screen for candidates who have led post-mortems, owned escalation runbooks, or reduced mean time to resolution. If you have that experience, give it its own bullet, not a footnote buried under general responsibilities.
Apply early to roles that fit
Migrate Mate lists technical operations lead openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by the tech stack named
Technical operations lead postings vary widely by toolset. Some prioritize cloud observability platforms, others focus on ERP systems or ticketing workflows. Match your search to the tools you know best so your application speaks directly to what that team runs day to day.
Prepare a cross-functional influence story
Interviewers for this role almost always ask how you drove alignment across engineering, product, and business teams without direct authority. Have a specific example ready that shows how you built consensus and kept a project on track when stakeholders disagreed.
Negotiate scope alongside compensation
When you receive an offer, ask which operational domains fall under the role and whether that scope is expected to grow. Technical operations leads who clarify ownership boundaries early avoid inheriting unresourced responsibilities that undercut their ability to deliver results.
Technical Operations Lead Jobs: Frequently Asked Questions
Which companies are hiring the most technical operations leads?
The most active employers for technical operations leads right now are Amazon, ESPN, and The Friedkin, and the most openings are in California, Texas, and Virginia, based on current listings on Migrate Mate as of November 2026. Demand is especially concentrated in technology and financial services sectors, where operational reliability is a core business priority.
How many technical operations lead jobs are remote?
About 52% of technical operations lead openings are fully remote or hybrid as of November 2026, reflecting ongoing flexibility across the industry. Roles centered on cloud infrastructure management and software platform operations tend to be more remote-friendly, while positions tied to physical facilities, manufacturing lines, or on-site data centers typically require in-person presence.
How do you become a technical operations lead?
Start by building hands-on experience in a technical operations, systems administration, or IT support role where you own a process end to end. Progress into coordinating incident responses or leading small project teams. Develop fluency with monitoring tools and service management frameworks. Demonstrate cross-functional ownership, then pursue roles that explicitly include team leadership or program accountability in the job description.
Can you get a technical operations lead job with little experience?
It is possible to move into a technical operations lead role without a long resume if you can show ownership and initiative from earlier positions. Candidates who have informally led outage responses, trained colleagues on internal tools, or owned a migration project often make a credible case. Certifications in cloud platforms or IT service management can also offset limited years of formal experience.
What does the technical operations lead interview process look like?
Most technical operations lead interviews include an initial recruiter screen followed by a hiring manager conversation focused on operational judgment and leadership style. Expect at least one technical round covering your familiarity with monitoring, incident response, or the team's core stack. A final round often involves a panel with cross-functional partners who assess how you communicate priorities and manage competing demands under pressure.
Where can I find and apply to technical operations lead jobs?
You can find and apply to technical operations lead jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your background and preferences, and apply directly to each listing that fits.
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